Luxe beddengoed, donzen dekbedden, pillowtop-bedden, een minibar
Beschikbaarheid controleren

Beoordelingen van Ramada by Wyndham Colombo

4 out of 5
Ramada by Wyndham Colombo
30 Sir Mohamed Macan Markar Mawatha, PO Box 1202, Colombo

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 57 van 261 beoordelingen" "
Gastenscore: 8 - Goed. 116 van 261 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 261 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 261 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 261 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

8,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bart, Honselersdijk

Positief: Netheid, comfort kamer
Goed hotel met redelijk ontbijt en dicht op strand
Het hotel heeft een goede uitstraling. Wat minder service als in nabij gelegen hotels. Maar wel goede prijs verhouding. De kamers zijn schoon en ruim opgezet en ook zijn ze niet gehorig. Het beste strand van Colombo ligt binnen hand bereik. Kortom voor een reiziger of toerist een goede keuze.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Prima hotel
Het hotel ligt prima, heeft een zwembad en ruime kamers. Bediening vriendelijk en een goed restaurant. Goede prijs/kwaliteit verhouding.

10/10 – Uitstekend

Arlita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible to downtown and very easy walk around.
2 nachten verbleven in mei 2024
Reactie van Nasheeth Cader op 21 mei 2024
Hi Arlita, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable and you enjoyed the centralized location of our hotel! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

senthil

1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Mohamed

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was horrible..I could not stay there
2 nachten verbleven in maart 2024
Reactie van Nasheeth Cader op 14 mrt 2024
Hi Mohamed, Thank you for sharing your thoughts with us. However, we taken every feedback seriously as it opens a way to improve our facilities as well the service standards. We'd like to know more about your experience. Please write you concern in detail to gm@ramadacolombo.comWe shall ensure that your next stay with us would set new standards & reach your expectations.

10/10 – Uitstekend

Chrishanthie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is very convenient and shopping is within walking distance. So many place s to dine such as other hotels. The staff are very friendly and helpful.
19 nachten verbleven in januari 2024
Reactie van Nasheeth Cader op 19 feb 2024
Hi Chrishanthie, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are happy to hear that your stay with us was enjoyable and you loved the centralized location as well the friendly staff! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Jens

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Nasheeth Cader op 31 jan 2024
Dear Jens, We are happy to hear that you enjoyed the stay with us. Thank you for the time taken in reviewing your stay with us. We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Upul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Nasheeth Cader op 8 okt 2023
Dear Upul,It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

David, Albert Lea

Reisde met partner
Positief: Netheid, personeel en service
Appreciate the staff. They were welcoming and very helpful during our staff. The man who cleaned our room was so kind and went the extra mile for us --- getting us a couple of extra chairs for our guest who came to our room and brought extra tea. Would stay there again!
5 nachten verbleven in september 2023
Reactie van Nasheeth Cader op 27 sep 2023
Hi David, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Nishit Shah

2 nachten verbleven in september 2023
Reactie van Nasheeth Cader op 20 sep 2023
Hi Nishit, It's with great pleasure that we respond to this feedback as we always expect our guests have maximum satisfaction!We are pleased to hear that you enjoyed the food cravings from Ramada Colombo! Thank you for taking the time to share your sentiments with us! We shall ensure that your next order to be consistent with taste & standard.

8/10 – Goed

Shaikh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Nasheeth Cader op 13 sep 2023
Dear Shaikh, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Rameshkumar

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Nasheeth Cader op 13 sep 2023
Dear Rameshkumar, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben
6 nachten verbleven in juli 2023
Reactie van Nasheeth Cader op 14 aug 2023
Dear Ben, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Abdulla, Hulhumale

5 nachten verbleven in juni 2023
Reactie van Nasheeth Cader op 21 jul 2023
Dear Abdulla, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal place in Colombo. Closer to beach. Safe area
1 nacht verbleven in april 2023
Reactie van Yasiru op 19 apr 2023
Dear GloriaGreetings from Ramada ColomboWe are glad about your comment and happy to hear that you enjoyed your stay with us.Thank You with Best RegardsYasiru SilvaReservation Agent Ramada Colombo

2/10 – Ontzettend slecht

Amarjit

Zakenreiziger
Negatief: Personeel en service
Worst services by unprofessional staff..
It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..
4 nachten verbleven in februari 2023
Reactie van Yasiru Silva op 26 feb 2023
Dear SirGreetings from Ramada ColomboWe would like to extend our sincere apologies for the inconvenience that happened to you. We value your comment and focus on it. Hope you will be delighted on your next visit to Ramada Colombo.Thanks with regardsYasiru SilvaReservation Agent

10/10 – Uitstekend

MINHYUNG

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
너무 친절하게 또한 식사, 모든 직원들이 훌륭하고 모두 감사합니다.
9 nachten verbleven in juli 2022
Reactie van Nasheeth Cader op 15 aug 2022
Dear Minhyung, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

6/10 – Redelijk

Roomy

not value compare to the service and cleanest
1 nacht verbleven in maart 2022
Reactie van Nasheeth Cader op 22 mrt 2022
We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Goed

Simon

2 nachten verbleven in februari 2022
Reactie van Nasheeth Cader op 7 mrt 2022
Dear Simon, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.
1 nacht verbleven in februari 2022
Reactie van Nasheeth Cader op 11 feb 2022
Dear Robert, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Steven

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
On My Good List
Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.
1 nacht verbleven in januari 2022
Reactie van Nasheeth Cader op 1 feb 2022
Dear Steven, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Good value for the location
Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.
1 nacht verbleven in januari 2022
Reactie van Nasheeth Cader op 18 jan 2022
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable though there were few areas where you wanted a bit more touch up and you wish to revisit us in the future! We've communicated those areas with our relevant department heads. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Rüya

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
konforlu
temiz ferah odalar
1 nacht verbleven in januari 2022
Reactie van Nasheeth Cader op 18 jan 2022
Dear Ruya, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ontzettend slecht

Keisuke

Negatief: Netheid
1 nacht verbleven in december 2021

10/10 – Uitstekend

Chrishanthie, Melbourne

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.
15 nachten verbleven in maart 2020
Reactie van Nasheeth Cader op 31 mrt 2020
Dear Chrishanthie, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A bit loud in rooms that face the street but otherwise a good value option in Colombo. Pool is relaxing and staff are friendly.
1 nacht verbleven in februari 2020
Reactie van Nasheeth Cader op 4 mrt 2020
Dear Sir / Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
okay for one night near Galle Face
Pros - location and cost Needs improvement - check in process, food and outs dated.
1 nacht verbleven in februari 2020
Reactie van Nasheeth Cader op 25 feb 2020
Dear sir/madam, We’re immensely grateful for bringing a lot of shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Goed

Manish

Zakenreiziger
Positief: Personeel en service, comfort kamer
Stay made good by the staff
My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food
6 nachten verbleven in februari 2020
Reactie van Nasheeth Cader op 21 feb 2020
Dear Manish, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location to travel popular tourist destinations in Colombo
1 nacht verbleven in januari 2020
Reactie van Nasheeth Cader op 14 jan 2020
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

2/10 – Ontzettend slecht

Nishanthan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Danger - health and safety failed
This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!
2 nachten verbleven in december 2019
Reactie van Nasheeth Cader op 10 dec 2019
Dear Nishanthan, We’re immensely grateful for bringing up shortcomings to our attention. These problems have been discussed and the relevant Department Heads have been alerted to take necessary action. Thank you for the positive feedback as well. Ramada team greatly appreciates the time & effort you’ve spared to share your constructive feedback with us. We look forward to offering a better guest experience during your next stay.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
遅い時間にチェックインしましたが笑顔で接客してくれました。
1 nacht verbleven in november 2019
Reactie van Nasheeth Cader. op 27 nov 2019
Dear Sir/Madam, We are pleased to hear that you had an enjoyable stay at Ramada Colombo. Do allow us to serve you even better next time, whe you travel towards Colombo.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
8 nachten verbleven in november 2019
Reactie van Nasheeth Cader op 16 nov 2019
Dear Sir/Madam, Thank you for your valuable time taken in reviewing your stay with us. We are happy to see that, you've had an enjoyable stay with us. Do allow us to serve you even better next time when you qvisit Colombo.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are good with a decent sized desk if u need to work.
1 nacht verbleven in november 2019
Reactie van Nasheeth Cader op 5 nov 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Harumi

1 nacht verbleven in oktober 2019

10/10 – Uitstekend

US

Positief: Netheid, personeel en service
Love the staff. Wonderful individuals in housekeeping, in the restaurant, the doorman, and of course the front desk.
2 nachten verbleven in oktober 2019
Reactie van Nasheeth Cader op 14 okt 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019
Reactie van Nasheeth Cader op 30 sep 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Fatema

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Nasheeth Cader op 23 sep 2019
Dear Fatema, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Fakhri

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall nice stay and hotel. Was a bit lacking in house keeping. Would have to remind them to bring towels. Happened in two occasions.
13 nachten verbleven in augustus 2019
Reactie van Nasheeth Cader op 16 sep 2019
Dear Fakhri, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We have taken serious note on the delay & have already taken necessary steps to rectify it. We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was good and the staff were friendly..
13 nachten verbleven in augustus 2019
Reactie van Nasheeth Cader op 16 sep 2019
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Good service but needs better food qualuty and options. Breakfast is average...warm staff though.
5 nachten verbleven in augustus 2019
Reactie van Nasheeth Cader op 27 aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! Thank you for taking the time to share your sentiments with us! We have taken note your feedback on the food. We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need new furnitures at lobby updates on room and corridor carpets, excellent room size compare to other hotels, great locations.
1 nacht verbleven in juli 2019
Reactie van Nasheeth Cader op 6 aug 2019
Dear Sir / Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us! We have taken serious note on the areas you have mentioned which we need to focus on. We have already communicated towards our higher management in order to take necessary action. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good.
1 nacht verbleven in juli 2019
Reactie van Nasheeth Cader op 2 aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, excellent staff easy in and out. Old but feel relax
1 nacht verbleven in juli 2019
Reactie van Nasheeth Cader op 2 aug 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in juli 2019
Reactie van Nasheeth op 29 jul 2019
Dear Sir / Madam, Thank you for your valuable feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Good location. Large room. Attentive staff. However, room smelled mildew very strongly. Also the bathtub had a few large brown stains. We were given one set of amenities for a double room (1 tooth brush, 1 pair of sleepers, 1 set of shampoo & shower gel, etc.)
1 nacht verbleven in juli 2019
Reactie van Manager op 26 jul 2019
Dear Sir/Madam, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We have taken serious note on your comment with reference to amenities & property fittings. Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
More like 4 star than 3 star.
Great hotel, more like 4 star than 3 star. Great restaurants and very helpful staff. Large, clean rooms and centrally located. I arrived the day after the bombings so there were lots of army around and security checks were in place. Nevertheless, my stay was pleasant and without drama.
2 nachten verbleven in april 2019
Reactie van Nasheeth op 24 apr 2019
Dear Stephen, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards of comfort and luxury for you!

6/10 – Redelijk

Maureen

Okay. But since it’s a long stay I was wondering why Hotels.com increased the room rate?? We can stay longer... but we need a better price
5 nachten verbleven in april 2019
Reactie van Nasheeth Cader op 21 mei 2019
Dear Maureen, Thank you for taking time in forwarding your thoughts on your stay. It would be much reasonable if we could get a rating depending on your stay experience. Price factor can be mentioned as a decision factor. However, we would be much delighted to see you again when you visit Colombo next time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anonymous
Friendly staff, clean , delicious food, close proximity to shopping centres and leisure
5 nachten verbleven in maart 2019
Reactie van Nasheeth op 3 apr 2019
Dear Sir/Madam, Thank you for your valuable feedback. It is important for us to maintain & improve our service standards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
4 nachten verbleven in maart 2019
Reactie van Nasheeth op 3 apr 2019
Dear Sir/Madam, Thank you for your valuable feedback. It is important for us to maintain our service standards.

6/10 – Redelijk

Li Qi

Negatief: Netheid
Average hotel
We arrived quite late at night and despite already having reservations, found that the room wasn't ready. Luckily it did not take too long to prepare. The rooms were bit dated and definitely had loads of dust in the corners. The surrounding area did not have much but it was near to the Crescat shopping centre.
1 nacht verbleven in februari 2019
Reactie van GRM op 11 mrt 2019
Dear Li, It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction! We have taken serious note over your comment on the level of service at the time of arrival. Higher management is been updated on your experience & will be addressed to not to repeat. Do allow us to serve you better on your next visit towards Colombo.