Robert,Thank you for sharing your review. We appreciate you highlighting our team and attention to cleanliness! However, we are disappointed to hear that our beds were not to your preference. For the future, please know that we offer mattress toppers to tailor our beds to your personal comfort. We hope to have the opportunity to welcome you again soon. Hilton Columbus Downtown

Jill,We are delighted to know that our connection to the convention center and our parking options were the highlights of your visit. Thank you so much for the perfect rating, and we hope to host you again the next time you visit Columbus. Hilton Columbus Downtown

Ashley,We are so happy to know that you had a good time with us overall and that our team exemplified our commitment to hospitable service during your visit. Thank you for the perfect rating, and we hope you will visit us again the next time you come to the Columbus area. Hilton Columbus Downtown

Hello, Angela Thank you for your excellent rating! We hope to have another opportunity to welcome you in the future!

Dear Aaron,Thank you for choosing to stay with us and for awarding us with a five-star rating. It would be wonderful to have you stay with us again.Hilton Columbus Downtown

Jessica,Thank you so much for the high rating and we trust that you had a good time with us overall. We appreciate your feedback regarding the airport shuttle; this is a service that we have never offered as a hotel amenity. It may be possible that you are referring to the public shuttle service that has ceased operations. Our Front Office team is always happy to assist you with any transportation needs that you may have! It is our hope that you will consider joining us again the next time you visit Columbus. Hilton Columbus Downtown

Terry,Your feedback is greatly appreciated. We are so happy to know that our team and their dedication to cleanliness were the highlights of your stay. Thank you so much for the five-star rating, and we hope to see you again the next time you visit Columbus. Hilton Columbus Downtown

Melisa,Thank you so much for taking the time to leave us your feedback. We are so happy to know that our location, cocktails, and beds all added up to a great stay. It would be a pleasure to host you again the next time you visit the Columbus area. Hilton Columbus Downtown

Hello Susan,We're glad that our team left a great impression on you, and we're thrilled that our convenient location contributed positively to your experience. Thank you for your review. It would be our pleasure to welcome you back for another exceptional stay in the future.Hilton Columbus Downtown

Hello Susan,We're glad that our team left a great impression on you, and we're thrilled that our convenient location contributed positively to your experience. Thank you for your review. It would be our pleasure to welcome you back for another exceptional stay in the future.Hilton Columbus Downtown

Marc,Thank you for taking the time to leave us your feedback. We are sorry to hear that the service you received from our team didn't live up to the hospitality standards that we always strive to achieve. This is never the experience we want our guests to have and we have addressed your concerns regarding the text messages, we're very sorry if this caused you any disturbance. Should you wish to discuss any aspect of your visit further, please do not hesitate to reach out to us offline so that we can better assist you. We hope you will consider giving us another chance to impress you the next time you visit the area. Hilton Columbus Downtown

Nicole,Your feedback means everything to us. It is wonderful to know that you enjoyed our team members and their dedication to cleanliness during your stay! We hope you will come back to stay with us again should you return to the Columbus area. Hilton Columbus Downtown

Esfandiar,We are happy to know that our location was perfect for your needs and that you had a great time with us overall. Please consider coming back to join us again the next time you visit the Columbus area. Hilton Columbus Downtown

Cara,Your feedback is gratefully received. We are so happy to know that our location was perfect for your needs and that you enjoyed our accommodations during your visit. Your recommendation means the world to us, and we hope to see you again soon.Hilton Columbus Downtown

Hello, Audrone - Thank you for taking the time to rate your stay with us, we're so excited to see that your stay was an enjoyable one. We look forward to hosting you again.

Hello, Janet Thank you for taking the time to rate your visit. We hope to have another opportunity to be your host as your travels bring you back to Columbus.

Dear Janet,We greatly appreciate your review. It is wonderful to know that our team and their dedication to cleanliness and comfort stood out to you during your visit. It is our hope that you will consider coming back to join us again the next time you visit Columbus.Hilton Columbus Downtown

Gayla,We are so happy to know that you enjoyed our new tower, and we appreciate the perfect rating. Thank you for your feedback regarding the size of our indoor pool and we're sorry that you found it to be too small. We hope that you enjoyed everything else about your stay and that you will visit us again the next time you come to the area. Hilton Columbus Downtown

Madjid,It is great to know that you had a wonderful experience overall. We are thrilled that our team and their dedication to cleanliness were the highlights of your time with us. It would be a pleasure to host you again the next time you visit the Columbus area. Hilton Columbus Downtown

Hello, Cynthia Thank you for your awesome rating! We look forward to welcoming you back in the future.

Sonja,Thank you so much for the perfect rating. We are happy to know that you had a great time with us overall. It would be a pleasure to host you again the next time you visit the Columbus area. Hilton Columbus Downtown

Dear Sebastian, It was a pleasure having you as our guest, and we appreciate your loyalty to our brand. We are happy to see our amenities, rooms, and views were all positive aspects of your visit. Please be assured that our team is available to assist you in troubleshooting any connectivity issues that may arise; we do apologize that you encountered issues. The next time you are in downtown Columbus, we hope to see you again! Hilton Columbus Downtown

Thank you for the perfect rating, Brian! We are glad you had a great experience, and we hope to welcome you back to Hilton Columbus Downtown.Hilton Columbus Downtown

Kurt,We are so happy to know that you enjoyed your stay with us overall and we hope that everything was in order for your visit. Please consider coming back to join us again the next time you visit Columbus. Hilton Columbus Downtown

Dear Adam,Thank you for taking the time to leave your review. We are delighted that you enjoyed your recent stay at Hilton Columbus Downtown. We hope you return soon for another terrific visit.Hilton Columbus Downtown

Hello, Kathy Thank you for rating your stay with us. It's always wonderful to see that our guests enjoyed their visit. We look forward to seeing you again in the future.

Hello Erica,Thank you for your perfect rating. We appreciate you highlighting our location and trust you had a great stay. We hope to welcome you back to stay with us on your next visit to Columbus.Hilton Columbus Downtown

Dear Branden,Thank you for your great review of Hilton Columbus Downtown. We are pleased to hear you enjoyed our convenient location. It is our hope you will stay with us again in the future.Hilton Columbus Downtown

Deborah, Thank you for taking the time to leave us your review. While we apologize for any confusion getting around, we are happy to hear that our team members impressed you during your visit and that you had a good time with us overall. We will be sure to pass your compliments along to all the appropriate team members. As your reservation was made through Expedia, their system dictates the exemption status being adhered to or not, though we are sorry that our team could not amend this. We hope to have the chance to host you on your future trips to Columbus. Hilton Columbus Downtown

Reatta,We are so happy to know that you had a great time with us overall and that our location was perfect for your needs. We also greatly appreciate you highlighting our team members and their dedication to attentive service. Thank you, and we hope you will consider joining us again should you return to Columbus. Hilton Columbus Downtown

Hello, Richard Thank you for taking the time to rate your stay! It's wonderful to see that your visit was an enjoyable one. We look forward to seeing you again.

Thank you, James, for the wonderful review and for sharing your compliments on our attention to cleanliness and the convenience we offer. We trust that you will look to us in the future the next time you are back in downtown Columbus. Thank you!Hilton Columbus Downtown

Dear Nicole,We are happy to see that we exceeded your expectations and that our location, service, and cleanliness were positive aspects of your stay. Come back to Hilton Columbus Downtown in the future when you plan another visit to the city. Hilton Columbus Downtown

Mark, we thank you for staying with us over the holiday and for your feedback. The Wi-Fi is complimentary in our rooms and our team is happy to assist you in utilizing any of our amenities. Additionally, we we regret there was an issue with the valet when leaving during the outside event, we apologize for any inconvenience caused. Please reach out to us so we can further discuss your visit. We hope to have the opportunity to welcome you back in the near future.Hilton Columbus Downtown

Meryl,Thank you for taking the time to rate your visit. We strive for all of our guests to have a 5-star experience. We seem to have fallen short here. If you are able, please reach out to us directly so that we can learn more about your experience.

Daniel,It's wonderful to know that you enjoyed your stay with us overall and we greatly appreciate your five-star rating. Please consider coming back to join us again the next time you visit Columbus. Hilton Columbus Downtown

Hello, Casie -Thank you for your excellent rating! We look forward to seeing you again as your travels bring you back to Columbus.

Hello, Philip Thank you for rating your experience with us. It appears that there may be areas where we could have improved. If you're able, please reach out to us personally so that we can discuss your experience. We hope to have another opportunity to host you in the future.

Hello, Laurie - Thank you for your outstanding rating! We hope to be your hotel of choice the next time you're in the Columbus area!

Hello, Robert Thank you for taking the time to rate your most recent stay with us. We look forward to seeing you again as your travels bring you to Columbus!

Thank you, Sue, for taking the time to review your stay. We appreciate you highlighting our location, and we hope it served your plans perfectly. Come back and stay with us anytime you return to downtown Columbus again. Hilton Columbus Downtown

Hello, Wesley - Thank you for your excellent review! We hope that we'll be your hotel of choice the next time your travels bring you to Columbus!

Rebecca,From our team members to their dedication to cleanliness, we are happy to know that you enjoyed nearly everything about your time with us. Your suggestion is gratefully received and we are sorry to hear about any confusion regarding the elevators during your visit. Thank you, and we hope you will join us again in Columbus soon. Hilton Columbus Downtown

Bryan,We are happy to know that you had a great stay with us and that you will be joining us again in the future. It seems there may have been an error regarding the rating given, and we would be very grateful if you would consider updating it to reflect your comments and experience. Thank you for taking the time to leave us your feedback; we hope to see you again soon.Hilton Columbus Downtown

Hello, Ty Thank you for rating your experience with us! We're so happy to see that your visit was enjoyable. We look forward to welcoming you back in the near future.

Hello, Shelby Thank you for taking the time to rate your stay! We strive for all of our guests to have a 5-star experience, it feels like we may have fallen short here. If you are able, please reach out to us directly so that we can learn how we could have exceeded your expectations.

Kelly,Thank you so much for the review. It was our pleasure to accommodate your early check-in. We are also happy to know that you enjoyed our cleanliness and comfort during your visit, as ensuring both for our guests is incredibly important to us. Please come back and stay with us again the next time you visit Columbus. Hilton Columbus Downtown