Hello Bobby, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Columbus - West Broad. We appreciate you taking the time to share your feedback, most especially the comments you made about the quietness and the parking availability, prompting your 5/5 score. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof team hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Pam. The staff and I at the Red Roof Inn & Suites Columbus - West Broad appreciate your 3/5 score following your stay. I am thrilled that our hotel was conveniently located for your travel needs. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you Kathy, for taking the time to write a review of your stay at the Red Roof Inn & Suites Columbus - West Broad. Please accept our most sincere apologies for the concerns you described regarding the beddings, faucet and all other hindrances. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Sanjho,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are thrilled to read that you had a great visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Nick,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the pool and our location prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Joyce, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Columbus - West Broad and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for your review, Mohamed. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I were disappointed to see your 1/5 score following your stay. You expressed that the noise disturbance hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hey Steven,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Columbus - West Broad. It's great to see our room and beds were to your liking, resulted in a 4/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Demetrius, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Columbus - West Broad. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. It's great to see you enjoyed your stay, prompting your 5/5 score. We're also happy to hear that you always choose to stay with us once you are in the Columbus area. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. Steven, I am happy to hear that you were pleased with the convenience of our hotel. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Irina,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I was saddened to read that your experience fell short of your expectations due to multiple encounters with pests. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management in an effort to address your concern.In the future, should you have any issues while with us, please contact our front desk in real time so we can take care of the issue to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Julia,We are sorry to hear your recent experience at the RED Red Roof Inn & Suites Columbus - West Broad did not meet your expectations. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with unclean room, odor of the room and the other concerns you reported. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Chirell Red Roof Management RediResponse Specialist

Hello Arlethia,Your review of the Red Roof Inn & Suites Columbus - West Broad was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear James, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD regarding the convenience and super nice staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Gracias por tomarte un momento para dejar una reseña, Nora. El personal y yo del Red Roof Inn & Suites Columbus - West Broad apreciamos su puntuación de 5/5 después de su estancia. Estoy encantado de que haya encontrado todo hermoso en nuestro hotel. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Red Roof Management

Dear Quinton, Everyone here at the Red Roof Inn & Suites Columbus - West Broad was proud to see your 5/5 score. Your kind words regarding our friendly and understanding staff are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. With thanks, Red Roof Management

Thank you for taking a moment to leave a review, Kay. The staff and I at the Red Roof Inn & Suites Columbus - West Broad appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Brett, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Columbus - West Broad. It is so rewarding to read that you enjoyed of our location. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

Hello Patrick,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Columbus - West Broad and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear MubaRak, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn & Suites Columbus - West Broad. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness of the room and the breakfast. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Dmytro,I sincerely apologize that your stay at our Red Roof Inn & Suites Columbus West Broad didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Stacy. The staff and I at the Red Roof Inn & Suites Columbus - West Broad appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,Red Roof Management

Dear Andersson,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the disturbance from staff and the early check out. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Wilbur. The staff and I at the Red Roof Inn & Suites Columbus - West Broad appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Randy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Columbus - West Broad and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Beth,Thank you for your review following your stay at Red Roof Inn & Suites Columbus - West Broad. You stated that the bed was lumpy, the breakfast was minimal and the other listed issues hindered your stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Hello Eugene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Ronald,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Columbus - West Broad and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Freddy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Leeann,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear James, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I do apologize for the issue highlighted with the floors along with the other issues mentioned. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Gerald,We are disappointed to hear your recent experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD was less than ideal and did not meet your expectations as you highlighted you saw pests and the property was unclean. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. I will certainly bring this to the property’s attention in an effort to address these concerns. Please know your voice is of tremendous importance to us at Red Roof as we aim towards the betterment of our guests experiences.We truly appreciated your business and valued your feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Mariangelys,We are disappointed to hear your recent experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD was less than ideal and did not meet your expectations. You made mention there was uncleanliness, the breakfast was poor and the front desk staff was unprofessional. Please know your voice is of tremendous importance to us at Red Roof as we aim towards the betterment of our guests experiences. The mentioned hindrances are not apart of our standard practices and we sincerely apologize.We truly appreciate your business with us and value your feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you, Søren, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Columbus - West Broad and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Anthony, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the comforter you described along with the concern highlighted. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you for taking the time to complete our guest survey, Nancy. I appreciate your comments regarding your recent stay at the Red Roof Inn. It’s disappointing to know that breakfast did not meet your standard, along with you feeling the property needing to be updated/ that you found the pool unclean. I appreciate you bringing this to our attention. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide you a more comfortable stay. Best wishes,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Khadija, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

It is so rewarding to read that you had a great stay with us Corey. Thank you for your comments after your stay at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. You highlighted our cleanliness and our polite staff. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Carlos,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Alysia,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you, Stephanie, for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Sean,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I am glad to hear that you found our hotel to be adequate, clean and dry, and you were pleased with the hot water. However, I am sorry the upkeep of our hotel was not being up to your standards.Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Carlos,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. It's good to hear that you were pleased with everything resulting in a 5/5 score.Thank you again for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Sheri,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

Dear Michael, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I am happy that your experience was a good one thanks to our friendly staff. At Red Roof, guest feedback is always welcome as we aim to continuously improve. Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback. it would be a pleasure to house you again soon.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Mary, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COLUMBUS - WEST BROAD. I am sorry that your experience was less than ideal due to the faulty keycard and the closed pool. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist