Dear Jennifer,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.Please be assured that we have noted your observations and will address them with the relevant departments.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Audrey,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Christina,The best reward is to learn that you had a nice time.Thank you very much!Nonetheless, we take note for future improvements.We very much look forward to seeing you again.Have a great day!Loving wishes,Hotel Riu LatinoOnline Reputation Manager

Dear Silvia,It is great to know that you enjoyed your stay with us.We hope we see you soon again!All the best, Hotel Riu LatinoOnline Reputation Manager

Dear Jason,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards!Hotel Riu LatinoOnline Reputation Manager

Dear Keith,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu LatinoOnline Reputation Manager

Estimada Mónica Cecilia,Gracias por su gran valoración.Haremos un seguimiento interno de las preocupaciones que ha planteado. Y esperamos poder seguir ofreciéndole el excelente servicio de atención al cliente del que nos enorgullecemos.Atentamente,Hotel Riu LatinoOnline Reputation Management

Dear Tonya,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon, Tonya!Kindest wishes,Hotel Riu LatinoOnline Reputation Manager

Dear Charles,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Tyree,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels to choose from, you chose us and you had a great stay.Thank you very much!Hoping you visit us again soon, Tyree.Loving wishes!Hotel Riu LatinoOnline Reputation Manager

Dear Colleen,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Stacy,Thank you for your comment,We are pleased to know that you enjoyed our facilities and their comfort.On the other hand, we are surprised by what it tells us about the danger of the beach.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.I hope you will give us the opportunity to welcome you again in one of our facilities so that we can offer you the wonderful service and 100% satisfactory stay that we usually provide.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Amber,Thank you for your comment,Let us tell you that we are completely surprised by his words.We are surprised that our flooring and cleaning team did not act immediately, we would have greatly appreciated assisting you at the time of your stay, with the housekeeping department, always willing to collaborate with the well-being of our guests.On the other hand, we regret not having lived up to his expectations in terms of our wide and varied gastronomic offer served.We have a team of chefs who carry out an arduous daily task to please the number of palates that visit us and, we observe that, in your case, it could not be like that.On our website you will find the wide and varied range of hotels we have and the information corresponding to each of them. We are convinced that you will find the one that best suits your needs.I hope you will give us the opportunity to welcome you again in one of our facilities so that we can offer you the wonderful service and 100% satisfactory stay that we usually provide.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear María,Thank you very much for taking the time to share your comments with us.We are disheartened to read that despite our best efforts we were not able to fulfil yopur wishes. However, we are happy to read that our staff did their nest in order to find room availability.Best Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Mia,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear David,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear TeBorah,we appreciate you taking the time to share your great review here! We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu LatinoOnline Reputation Manager

Dear Michael,It is very gratifying to read you enjoyed your holiday.We will share your impression.It would be nice to be able to welcome you again soon.Wishing you a brilliant day, Michael!Loving Greetings,Hotel Riu LatinoOnline Reputation Manager

Apreciado Bernardo,Agradecemos sus palabras de corazón.Obtener de su parte una valoración como la que nos brinda, nos anima a seguir en nuestro camino y, con ganas de que vuelva a cualquiera de nuestras instalaciones, para ofrecerle una maravillosa experiencia entre nosotros.Seguimos cada día intentando superarnos a nosotros mismos y con los brazos abiertos para recibirle nuevamente.Le esperamos siempreCordialmente, Hotel Riu LatinoOnline Reputation Manager

Dear Richard,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience.We would like the opportunity to welcome you back to one of our worldwide available hotels in the near future and to provide a greater experience and to prove that your unsatisfactory stay was an exception!Have a great day,Hotel Riu LatinoOnline Reputation Manager

Dear Steven Paul,Our efforts are rewarded when we read that our dear guests have enjoyed a well-deserved holiday.It is nice to know that we are doing a good job and that it is appreciated by our wonderful guests. And it's fantastic to read that you enjoyed your holiday.We look forward to hosting you again soon.Thank you very much, Steven!Warmest Regards,Hotel Riu LatinoOnline Reputation Manager

Dear guillermo,Thank you very much for your positive rating,We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Elizabeth A,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Viktoriya,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu LatinoOnline Reputation Manager

Dear Eduardo J, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Latino.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu LatinoOnline Reputation Manager

Dear Larissa,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu LatinoOnline Reputation Manager

Dear Massimiliano,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Latino! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu LatinoOnline Reputation Manager

Dear Katherine,Thank you for taking the time to leave your feedback about your recent stay.It is very rewarding to read you appreciated the efforts of our beautiful staff and you had a nice stay.Thank you for choosing us!We cannot wait to host you again, Katherine.Kindest Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Marcon,We strive to make all of our guests feel welcome and relaxed during their time with us. It is fantastic our team could accommodate your needs and assist you in any way possible. Thank you very much for your phenomenal feedback!And we wish you visit us again soon, Marcon.Kindest Regards!Hotel Riu LatinoOnline Reputation Manager

Apreciada Ana Laura Cortina,¡Gracias por compartir su experiencia tan positiva con nosotros! Agradecemos su retroalimentación positiva y nos honra saber que su estancia con nosotros superó sus expectativas. Nos esforzamos diariamente para ofrecer un servicio excepcional y una experiencia memorable a todos nuestros huéspedes. Por favor, tenga la certeza de que hemos tomado nota de sus comentarios y los compartiremos con los equipos pertinentes para seguir mejorando. Anhelamos su próxima visita para poder ofrecerle otra estancia sublime.Cordialmente, Hotel Riu LatinoOnline Reputation Manager

Dear Kadiatu,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu LatinoOnline Reputation Manager

Dear Anthony Calvin,We appreciate your feedback, as it helps us understand which aspects we can focus on and improve. As service is our absolute key value, we are sorry to read that we did not get everything right.We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.Best Regards,Hotel Riu LatinoOnline Reputation Manager

Dear Joanna,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu LatinoOnline Reputation Manager

Dear Armin,Thank you for your feedback, We regret that we did not live up to your expectations in terms of the wide and varied gastronomic offer we serve.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu LatinoOnline Reputation Manager