Vind je ideale hotel in Costa Mujeres

'This so called 5 star hotel MUST have english speaking reception. They took more than 1 hour to check us in'

'The food at the French and Italian restaurant were probably the worst I’ve ever had. Horrible definitely more like a 3 star hotel. So disappointing '

'Nice stay at Punta Blanca Beach House. Spacious rooms and nicely decorated. For the price I would have expected more service. '

'We had a great time at this resort. Our group had one adult and two kids with Celiac disease, and the staff was really accommodating about showing us what we could eat and making special gluten free food for the kids. The resort was beautiful and the staff was very helpful and friendly. We had a jacuzzi loft suite in building 12 and it was HUGE. The butlers in building 12 were great. No complaints. '

'****Expedia crew team David and Dana were exceptionally helpful, our family felt very special with their support provided during our visit. *** Rooms .- closed doors and bathroom doors not well maintained not locking and continuously you need to get it close in order to prevent any accident while walking around the room. Pool.- Hotel has 3 pools for families but not enough big and not enough chairs to get sitting around 100 chairs for a big complex you have to wake up at 6:00 am to be able to...

'Good could be better, staff can be more friendly , activities really basic, price too high for the expectations '

'Het is een fantastisch resort met persoonlijke service. Entertainment was geweldig bij het zwembad en in de avond. Gym was top. Staat van de kamer kan beter. Stonk vochtig en airco maakte raar geluid zodat we die snachts uitdeden. Buffet in de avond kan beter. A la card is top. Top hotel, waar voor je geld.'

'There was a bad smel in our room and the bathroom. Really strange this is 5 star property. Nothing compared with the hotel next door Secrets Playa Blanca. Really disappointed. '

'We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that...

'Clean rooms. They even organized our shoes (odd but appreciative). Our view was amazing! Food was good for inclusive as well but you’d have to stand in line to make it to the steak house (seated outside) and we never got that far'

'Cleaned'

'Bon emplacement vue sur une des plus belle plage pas de sargasse Chambre propre mais un peu vieillot Proche des beach club Linge en général taché'

'for a 4 star hotel I expect a lot more. staff was not able to provide an invoice with the company name, required for reimbursement (business travel). you have to pay credit first to have something written to your room. a blockage on the credit card was not possible in order to have everything the the room invoice. Receipts where not provided for whatever you ate or drank. not worth the money we paid but is was close to the congress. '

'All cons from other reviewers are spot on'

'Such a beautiful place to visit Can’t wait to go again :)'

'Zeer goede verblijf gehad en super vriendelijk personeel, TOP!'