8/10 – Goed
Melissa, Des Plaines
Reisde met partner
29 nov. 2022
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
At first impression when we arrived, the place was a 5/5. The staff welcomed us with a glass of champagne and the check in process was very fast. The lobby is very nice and you can tell it's a newer resort. The bell boy took our luggage and showed us the way to our room while he gave us information about the resort. Once we got to our room, we were very impressed as it was very clean, modern, and it gave a very romantic vibe which was nice as we were celebrating our Honeymoon. The next day, we explored the resort and got to eat at a couple of restaurants and the food was just not as good as we have experienced at other resorts. The entertainment was a huge disappointment as we got to see two "Silent Parties" which includes of having a DJ spin "old classics" into headphones that people would wear and dance in silence. I felt like I was in The Sims' game. The resort is beautiful and well kept but if you are looking for good shows and good entertainment I wouldn't recommend this place. I must mention that my husband and I have been to Mexico over 20 times and we have stayed all over the Riviera Maya. We never like to stay at the same resort twice because we like to explore new hotels. So our expectation for food and night entertainment it's huge because we have stayed at resorts that check all the boxes. So if you are only planning on relaxing and have a quiet vacation, this is a great spot.