Hotels met waterpark in Cancún

'The staff was helpful and respectful. My only concern was the time frame for swimming in beach. 9am to 6:30 is not nearly enough time. Some people enjoy an early swim and others a bit later . Maybe consider 2 different shifts.'

'I have visited other Iberostar hotels in different countries, but I have never had such a bad experience as the one we had here. The staff at this hotel are not friendly at all, and the way they treat guests is terrible, at least based on my family's experience and mine. We had three rooms booked. It was my birthday, and when we arrived at the restaurants at 8:30 p.m., we were told they were already closed because of the lines. The young woman at the entrance had the worst attitude and treated...

'Het hotel en de kamers zijn schoon en service gericht. Het personeel is heel vriendelijk, en het hotel is op een a1 locatie met restaurants om de hoek. Er is ook een veerpond op loopafstand van het hotel dat naar Isla Mujeres gaat met bounty witte stranden en lichtblauw helder water(echt een aanrader) Wij hadden niet all inclusive geboekt omdat wij graag lokale restaurantjes bezoeken. Enige probleempje dat ik heb gehad was dat ze mij in een kamer hadden gezet zonder zee zicht, terwijl ik een...

'One of the most beautiful vocations we ever had!'

'Clean room'

'Check-In was a nightmare because they made me pay adult price for my child. Check-Out took 10 minutes at 4:30 am with us only being the only family there. Ten minutes later I get an email for an online checkout. Everyday I had to call front desk to stock up my mini refrigerator. The room safe did not work so I had a replacement that partially worked. Apart from this, the restaurant staff were top notched and pool staff very nice. The gym is nice and clean and sized. Nothing spectacular with this...

'We traveled to this resort with a group and booked two rooms. For half of our stay, we were upgraded to Preferred Club, which was a nice bonus. Overall, this is one of the nicest resorts we've stayed at in Cancun. The property is beautiful, spotless, and very well maintained. The staff was consistently friendly, attentive, and helpful. Our rooms were spacious, comfortable, and had gorgeous views. Our only real disappointment was the food. It was very hit or miss, and the buffet was probably our...