Recensies, deals en foto's van Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, 2026 ― Expedia.nl

Q: Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort voorzien van een zwembad?

Ja, deze accommodatie heeft 6 buitenzwembaden en een kinderzwembad.

Q: Hoeveel kost een verblijf bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Vandaag, 10 jan. 2026, kost een verblijf bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort van één nacht voor twee volwassenen op 18 jan. 2026 min. € 356,39, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Q: Zijn huisdieren welkom bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Q: Wat kost het om bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort te parkeren?

Er is een beperkt aantal plaatsen beschikbaar.

Q: Hoe laat kan ik inchecken bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: middernacht. Het is niet mogelijk om na sluitingstijd in te checken.

Q: Tot hoe laat kan ik bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken.

Q: Biedt Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive. Je kunt bij deze accommodatie surfen/bodyboarden, tennissen, volleyballen en nog veel meer.

Q: Waar ligt Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Deze accommodatie in Puerto Morelos ligt aan het strand, op 10,6 km van Golfbaan El Tinto en op 20,8 km van Stadsplein van Puerto Morelos.

6/10 – Redelijk

Wesley

Reisde met familie

10 mei 2025

Positief: Personeel en service, staat van de accommodatie en faciliteiten

Een goed leuk uitziend hotel Er is wel wat te doen sommige dingen betaald . Eten best veel en veel waar je apart kan gaan eten maar weinig variatie. pas op met taxi het is een gesloten gebied dus je komt daar alleen met hun taxi af omdat deze hotel buiten de hotel zone valt die zijn erg prijzig

8 nachten verbleven in april 2025

4/10 – Matig

Stephanie

Reisde met een groep, Reisde met familie

10 jan 2026

Positief: Voorzieningen

Wasn’t given the room we wanted and had put a deposit on when we got there. Check in was a 2 hour process with a time share talk. Not appreciated after travelling all day. Our group got food related illnesses throughout the week. Check out was a long process as well.

7 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Supriya

10 jan 2026

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

There were no customer service Food was bad Not recommended

6 nachten verbleven in januari 2026

2/10 – Ontzettend slecht

InduShekhar

Reisde met familie en kleine kinderen

10 jan 2026

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Worst Hotel to stay at. The front dest representatives were pathetic and totally indifferent to the Guests Needs. Especially ROBERTO at Front Dest was an absolute Idiot and very Rude to Me, My Wife and my 5 Year Old Daughter. My 5 year Old lost her wrist band and as a result we were charged $150 USD. I understand that - A Rule is a Rule and must be respected but Upon Request We were not even allowed to re-enter our Room for a final search of the Wrist Band and We were simply told that no matter what We have to pay. Our Luggage was already Loaded in the taxi upon checking out and still We were told to bring in our Passports to show at the front desk before paying. It was 5:00am in the morning and the kids were asleep yet We were told to unpack and present the Passport. Room Service staff was rude as well. For 3 consecutive days We were served Cold Milk for breakfast even though We requested for Hot Milk each day through the App and as a result my 18 month old wasn’t able to get milk when she woke up. Even after complaining to Room Service this mistake wasn’t recognized. Upon checking in the Front Desk informed us that since we booked through Expedia We will get $300 credit towards services we can avail during our stay specially At the Spa. But when We wanted to avail those services We were informed that We can only avail $25 out of that $300 towards one message session.

6 nachten verbleven in januari 2026

6/10 – Redelijk

marie-helene

Reisde met familie en kleine kinderen

10 jan 2026

Positief: Staat van de accommodatie en faciliteiten

Service was inconsistent. Resort felt overbooked. Would have expected much better for the price. Food was plentiful but not great quality. Shows were not at the level expected for a resort of that size. Could be that going during the holidays is just a bad time because too busy.

5 nachten verbleven in december 2025

8/10 – Goed

Danielle

Reisde met familie

10 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Always lots to do - waterslides, swim, beach, sports, entertainment.....There were MANY places to eat at all times of the day, and a variety of food options. Every room has an ocean view, which is one of the reasons we chose this hotel. The amount of seaweed on the beach was well maintained by staff, and never a real concern - we were in the ocean every day without any issues. We would recommend this resort to friends.

5 nachten verbleven in december 2025

6/10 – Redelijk

Ramya

Reisde met familie en kleine kinderen

9 jan 2026

Positief: Netheid

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

The staff were great and very friendly. The Michael Jackson show was amazing and truly a highlight of the stay. Unfortunately, it was very hard to sleep at night because there was no heat in the room—only air conditioning. The room was extremely cold, and I was shivering at night. I tried leaving the balcony door open to let warm air in, but housekeeping repeatedly closed it, making the room cold again. The housekeeping team also tucked the sheets in very tightly, which was uncomfortable, and the hairdryer cord was wrapped so tightly each day that it became frustrating to unwrap. Our room flooded twice—once into the bathroom and on the second day into the bedroom, which was very inconvenient. While the resort is kid-friendly in theory, there were long waits for high chairs. The pools were also an issue: only one pool was warm, while the rest were very cold, and most were too deep for young children. The food was okay, but the buffet was the same every day. Other resorts offer themed buffet nights, which makes dining feel more special and varied. Overall, despite the friendly staff and a great show, I would not recommend this resort to friends.

5 nachten verbleven in januari 2026

10/10 – Uitstekend

Erin Lee Winifred

8 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Great food, lots of variety, and friendly staff

6 nachten verbleven in januari 2026

10/10 – Uitstekend

Elias

Reisde met familie en kleine kinderen

8 jan 2026

Positief: Netheid, voorzieningen

Súper atención de todo el personal. 10 de 10

4 nachten verbleven in december 2025

6/10 – Redelijk

Michelle

Reisde met familie

7 jan 2026

Positief: Netheid, personeel en service

Service staff were wonderful. They were warm and kind. Check in was awful. We reserved connecting rooms for our family through the resorts website AS WELL AS by email. Upon arrival, we were told that they couldn’t accommodate us and that our rooms were on different floors. We were informed that room requests are only accommodated when available. This is confusing because we made these requests months in advance. The check in staff was dismissive and arrogant. They did ABSOLUTELY NOTHING to make this right and offered no avenue to remedy the situation. It set a very sour tone and a terrible first impression of the resort. The food was decent. Standard for an all inclusive. Buffet was repetitive and a bit boring. The food was rarely hot. It’s very hard to get reservations at the restaurants. You have to get up and get your chairs around the pool or beach before 7:00 am or you’re out of luck.

5 nachten verbleven in januari 2026

4/10 – Matig

Francesco

Reisde met familie en kleine kinderen

6 jan 2026

Positief: Netheid

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

3 star hotel at best ! Was there December 2025 with my family and wish to warn all this is NO 5 star !!!!

7 nachten verbleven in december 2025

6/10 – Redelijk

Hanh, Raynham

Reisde met familie, Reisde met familie en kleine kinderen

6 jan 2026

Room was in good condition, housekeeping was excellent. Resort was very busy. Food could be better. Pool lounge chairs are impossible to secure unless you wake up at 6am. Same for dinner reservations. Employees are nice and hard working. Jasmin from the buffet was the best server. I took a couple of fitness classes and Fatima is amazing! Entertainment was great too.

7 nachten verbleven in december 2025

4/10 – Matig

Steven

Reisde met familie

6 jan 2026

Negatief: Netheid

I have never written a review to complain before, but the service here was terrible. the property is nice enough, but that's where it ends. We were a party of 2 adults and 2 children. When we arrived we had a king suit, and pull out couch, the pull-out was not made, it took me 3 trips to the front desk, 2 phone calls and chasing down housekeeping to get sheets for the bed, we didn't get them until 10pm, I started asking around 3. We were in the diamond club area, if we were not up before 6:30am we could not get a lounger by any of the pools, and much later than that, we could not get a chair anywhere, there are not enough to cover the entire hotel capacity. People put stuff out on chairs in the pool and beach, and were barley in either, it was not policed at all, towels would sit there all day and not get cleaned up, rendering the chairs unavailable. Food is average at best, at times the buffets were very low on food, many options would be empty and not get refilled. The a la carte resturants were average and hard to get a sitting, even with the diamond club status. Line-ups are everywhere, for everything, from the coffee shop, to icecream, waterslides, lazy river, bars. It seems that the resort is badly understaffed. At night there was a lot of noise in the hallway areas outside of our room. The hotel has placed rental cabanas around most of the pools most of the lounge chairs are behind those and don't offer much view of the pools. We would not go back.

5 nachten verbleven in december 2025

8/10 – Goed

Fatemeh

Reisde met familie

5 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

Room was good they clean every day room service took long time food specially at the Buffett or some restaurant wasn’t good only French and steak house was good

6 nachten verbleven in december 2025

4/10 – Matig

Alain Armand

Reisde met familie

5 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

We were 21 people in our group and 15 got food poisoning

5 nachten verbleven in december 2025

8/10 – Goed

Dominick

Reisde met familie

5 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

All good

6 nachten verbleven in december 2025

6/10 – Redelijk

Gordon

Reisde met familie

4 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Voorzieningen

The breakfast buffet is good but afternoon and evening are terrible. Hunter Steakhouse is horrifically bad. It was an hour wait just to get water and the food was so bad, we had to leave. Not fit for humans. Otherwise, a pretty okay property but very, very crowded. Don't expect to get a chair by the pool without paying extra for a cabana (if available). I recommend going somewhere else.

9 nachten verbleven in december 2025

10/10 – Uitstekend

Giselda R

4 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Impecable todo

4 nachten verbleven in december 2025

8/10 – Goed

Deborah

Reisde met familie en kleine kinderen

4 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Everyone that worked there were super friendly and helpful. The service was great although I think they were understaffed, so it was slow at times. The food was wonderful and a ton of things for kids to do. The only thing that I didn’t like was not enough lounge chairs for everyone and people had to fight for them. It was a bit overcrowded probably because it was peak season. I would definitely go back, but not around Christmas and New Year’s.

5 nachten verbleven in december 2025

2/10 – Ontzettend slecht

romina

Reisde met familie en kleine kinderen

2 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

El personal de servicio altamente ineficiente

1 nacht verbleven in december 2025

6/10 – Redelijk

Abdollah

Reisde met familie en kleine kinderen

2 jan 2026

They must improve staff better.

7 nachten verbleven in december 2025

10/10 – Uitstekend

Roberto Joel Santana

Reisde met familie en kleine kinderen

1 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Great place to vacation with kids.

5 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Tariq

Reisde met familie

1 jan 2026

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

Everything was wrong. Over priced hotel. For what we paid. they were over booked big time . You have to compete for everything. I will break it down one item at a time. Pool chairs: you have to be up at 5 AM to reserve seats. If you come by 7 AM You are out of luck. Two grown up men were yelling and fighting over chairs. I'm coming on vacation to relax not to hussle and bussle. Even if you want to pay for a cabana you should reserve before you arrive. Food : they run out of stuff very early in the day, low quality definitely doesn't align with the price Staff: they try their best but you can tell they are trained to twll you i will talk to my manager and see the. An hour after, sorry sir we are out or all tables are booked . Alcohol, very cheap low quality again does not align with the price when we paid 15000 for 6 nights . Front desk : phones don't work ,if they do they don't answer or they hang up on you. You have to hussle for everything. The lady that checked us in didn't give us a piece of information on what is going on, all she said all on the app, the app doesn't work and crashes . Room service sucks 90 minutes to get the food .very limited menu and cold. We stayed here before everything was much better .this place went down big time. Take your family and momey somewhere else.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Chun Kit Jack

Reisde met familie en kleine kinderen

1 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

great for families with kids 5+ years of age. pools are great. slides are fun. food is delicious. staff is super friendly. will definitely go again

5 nachten verbleven in december 2025

6/10 – Redelijk

Sina

1 jan 2026

Good food and curteous staff. No

5 nachten verbleven in december 2025

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