Recensies, deals en foto's van Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort

Q: Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only voorzien van een zwembad?

Ja, deze accommodatie heeft 4 buitenzwembaden. Het zwembad is geopend van 07.00 uur tot 19.00 uur.

Q: Hoeveel kost een verblijf bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Vandaag, 6 jan. 2026, kost een verblijf bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only van één nacht voor twee volwassenen op 1 feb. 2026 min. € 360,43, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Q: Zijn huisdieren welkom bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Q: Wat kost het om bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only te parkeren?

Deze accommodatie biedt parkeerplaatsen en valetparkeerservice.

Q: Hoe laat kan ik inchecken bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: middernacht. Op beperkte tijden kun je laat inchecken.

Q: Tot hoe laat kan ik bij Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken. Laat uitchecken is mogelijk tegen een toeslag (afhankelijk van beschikbaarheid).

Q: Biedt Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive.

Q: Waar ligt Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Dit all-inclusive hotel in Costa Mujeres ligt op 4,5 km van Golfclub Playa Mujeres en binnen 20 km afstand van Ultramar Ferry Puerto Juárez en Veerbootterminal van Isla Mujeres. Ook Nationaal park Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc en North Beach liggen binnen 20 km afstand.

4/10 – Matig

Sarah

Reisde met partner

8 mei 2025

Positief: Personeel en service

Negatief: Netheid, staat van de accommodatie en faciliteiten

There was a bad smel in our room and the bathroom. Really strange this is 5 star property. Nothing compared with the hotel next door Secrets Playa Blanca. Really disappointed.

1 nacht verbleven in mei 2025

8/10 – Goed

Guillermo

Reisde met partner

6 jan 2026

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Voorzieningen

Habitación, y atenciones.

3 nachten verbleven in november 2025

10/10 – Uitstekend

Megan

Reisde met familie

3 jan 2026

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Fabulous! Very clean, healthy food, friendly staff, and plenty to do! Beautiful!!!!

5 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Nelly

Reisde met partner, Reisde met familie

3 jan 2026

Positief: Netheid

Negatief: Personeel en service, voorzieningen

This was our 23rd visit to Mexico, and unfortunately the worst hotel we’ve ever stayed at. We arrived on the 28th with All-Inclusive Adult Scene, but staff were rude and unhelpful from the start. We were told there were five restaurants available by reservation, yet after trying for several days, we couldn’t get a single reservation. The only people who helped us were those wearing purple tops (not hotel staff)—they were kind and professional. Thanks to them, we finally got a reservation at the Teppanyaki restaurant, which saved part of our trip. Special thanks to Erika (manager), Martin, Manuel, Chef Efrain, Willy (adult reception), Lidia, and Defanty—they showed what real hospitality should look like. On December 31st, I went to the children’s reception to express my frustration after three days of trying to book a restaurant. The staff member responded, “This is high season, you can’t expect any less.” His response made me cry. We spent $12,993 on this hotel and paid an additional $135 to upgrade the room, so this treatment was extremely disappointing. New Year’s Eve was also frustrating: special menus cost $69–$149 per person, and tables near the show were over $600, despite paying all-inclusive. One positive note: Sarahi, who serviced our room, was very kind and helpful. Save your time, your money, and the disappointment.

5 nachten verbleven in december 2025

8/10 – Goed

Lauren

Reisde met partner

29 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.

7 nachten verbleven in december 2025

10/10 – Uitstekend

Amarjit

Reisde met familie

26 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Antonio kept the room very clean. Water pressure in the shower was slow. All good otjerwise. Mauricio and David as ambassadors were great!

5 nachten verbleven in december 2025

10/10 – Uitstekend

Alejandra Gonzalez

Reisde met familie

21 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

La comida estaba deliciosa, buenas instalaciones y personal agradable

5 nachten verbleven in december 2025

8/10 – Goed

Edgar Fabian Arrambide

Reisde met familie

19 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

bien en general, mas.para familia que solo adultos

4 nachten verbleven in december 2025

10/10 – Uitstekend

Marlene

Reisde met een groep

18 dec 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of!

4 nachten verbleven in november 2025

10/10 – Uitstekend

Ayelette

Reisde met een groep

8 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Very very beautiful. Lovely concept for a resort and would return.

5 nachten verbleven in november 2025

10/10 – Uitstekend

Leonardo

2 dec 2025

Positief: Netheid, voorzieningen

Everything

4 nachten verbleven in november 2025

6/10 – Redelijk

Francine

Reisde met een groep

1 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

The resort was great and our staff "Buttler", Luis was absolutely amazing in making our stay a pleasant one. Thank you Luis. The biggest dissapointment was that at booking this trip, it was not clear that there would be no transportation to/from the resort - which added cost to our trip that was not planned, and when you are in a foreign country, it is very uncomfortable and not always safe how you book transportation. We paid over $200us to get from the airport to the resort, then Luis suggested Uber and that was much more reasonable. Expedia should improve this service when booking a trip.

7 nachten verbleven in november 2025

10/10 – Uitstekend

Christian Gerd

Reisde met partner

30 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

14 nachten verbleven in november 2025

10/10 – Uitstekend

Benita

Reisde met een groep, Reisde met familie

30 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Very clean and beautiful area. Everyone was very helpful. Jazmin at the cabanas and our Expedia Reps, Jose Luis Perez and David Albahari. at the resort were also. They were very responsive and helpful.

5 nachten verbleven in november 2025

10/10 – Uitstekend

Huie

27 nov 2025

1 nacht verbleven in november 2025

10/10 – Uitstekend

Bernardo

27 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Me and my husband booked this hotel to attend a destination wedding. We stayed on the adult side with a swim out. Overall our experience was great however what took it over the top was our personal Expedia ambassadors David & Luis!!! When we arrived at the hotel we found out that booking through Expedia got us a few extra perks including our own personal Expedia ambassadors aka butler service. The resort itself was nice , food was good , beach was beautiful but these 2 gentlemen David & Luis were amazing . From booking dinner and spa reservations to co-ordination of pharmacy deliveries and a scooter assistive device for someone with our party they went above and beyond to make sure our every ask was answered. Ask for them ! Julio by the beach was another stand out for service ! Keep in mind if you have any trouble walking a distance this resort may be a bit big for You but motorized scooters are Available at a cost of $55 per day brought an outside company. Other than that Food A+ , Beach A+ Service A+++

5 nachten verbleven in november 2025

10/10 – Uitstekend

Juanito Pastor Dichoso

Reisde met partner, Reisde met familie en kleine kinderen

26 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The services provided by the Expedia Ambassadors David and Luis were excellent during the period of our stay at Planet Hollywood Cancun. They communicated with us about our plans daily and made sure our needs are being addressed. David and Luis made our stay more enjoyable and memorable. We were treated like stars.

6 nachten verbleven in november 2025

8/10 – Goed

Rebecca Anne

Reisde met een groep

26 nov 2025

Positief: Netheid, personeel en service en voorzieningen

The staff were very friendly and hard working. Two aspects that overshadowed the experience was the fact that guests went to the pools first thing in the morning to ‘claim’ seats. The policy of not reserving the chairs is not followed up on so it was impossible to get seats without requesting that staff remove towels from unused seats. Second, the property lacks adequate seating for group interaction. Before and after dinner, unless you go to see a show, there are very few places to sit and enjoy being outside. Other than those issues, we enjoyed ourselves.

4 nachten verbleven in november 2025

8/10 – Goed

Amy

25 nov 2025

4 nachten verbleven in november 2025

8/10 – Goed

Amanda

24 nov 2025

This is a very honest review. Just got home yesterday after a 6 night stay (a girls getaway) with two of my friends. Restaurants- 10/10 Tons of options at each restaurant that you are sure to find something you like…even the pickiest eaters too lol. Room Service- 8/10 Room Service was wonderful. Only issues were they screwed up our orders in some capacity a few times. 2nd morning we placed three separate breakfast orders and they just brought us three of one of the orders and then a couple other times they brought items we did not order so it was wasteful. Entertainment- 9/10 The entertainment was amazing. Only wish they had more of it. Pool- 9/10 If you get up at the crack of dawn (or before) to claim a chair then you will love it. If you don’t then there is no lounge chairs left as they get claimed super early. Beach Access- 10/10 The beach is stunning and there is tons of seating down there. Highly recommend heading down about 30 min before sunrise to take in the beauty. Hotel- 8/10 Hotel is nice but it needs some TLC in the rooms and hallways. We stayed on the adult side and the hallways were littered with garbage, dirty dishes and even dirty Q-tips one day. The halls need a good hose down which given that they are concrete and tile should be easy. Our room was okay but if you compare is to standards of hotels in Canada then it

6 nachten verbleven in november 2025

6/10 – Redelijk

Alana

Reisde met een groep, Reisde met familie

22 nov 2025

Positief: Personeel en service

Negatief: Staat van de accommodatie en faciliteiten

This resort is great for bigger groups, younger people and night life. I loved how many food options there were and the amount of entertainment. The taco truck at the adults only pool was our favourite place to eat the entire time we stayed. Always hot, fresh and tasted amazing. The rooms could use much up keep. Showers didn’t feel very clean, everything fabric always felt a bit damp didn’t matter if you had a dehumidifier brought to the room or not. So didn’t always make for the best sleep. Beds were very comfortable though. We travelled with a group of 9. It was extremely hard to get reservations with a bigger group so make sure you book all meals ( breakfast, lunch and dinner) well In advance. 3-4 days at least. If not they will get your group in at 9-9:30 and then you miss the nightly entertainment / shows! This was very frustrating for our group. Over all staff was extremely helpful, kind and always around to ask questions or lend a hand. We rented the pool side cabanas 2 days in a row. It was well Worth the money with the bigger group to have loungers our own pool and 24/7 service the entire day. The regular pool is ridiculous. There are signs saying no reserving loungers but it doesn’t stop anyone. People will get up at 6am just to go through a towel and flip flops down on the chairs and claim it as their own. I feel like the staff should do a better job enforcing these rules. The app they make you download is the most frustrating and useless thing about the place

11 nachten verbleven in november 2025

10/10 – Uitstekend

Vicki Lynn

Reisde met partner

17 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

This was our first time staying at Planet Hollywood Cancun Adult Scene. We booked the Directors Suite and it was amazing and big!! The room was very clean upon our arrival and the staff kept it that way during our stay. Upon arrival, we met with our Planet Hollywood Expedia Rep, Jose, and he assisted us with all of our dinner reservations. He also offered to assist us with anything we needed during our stay. Jose proved 5 star treatment and assistance. Mauricicio also assited when Jose was not on property and he provided excellent service as well. The resort overall was beautiful and well maintained. The breakfast and lunch buffets were really good and our breakfast waiter Felipe provided amazing service!! We spent most of our time at the adult only pool. The Castaway Pool Bar was great and our bartender, Maurice, made amazing drinks!! All of the staff that we interacted with were very professional and provided top notch service!! The specialty restaurants that we visited were very good overall but sometimes the food was hit or miss. We will definitely stay at this resort in the future.

7 nachten verbleven in november 2025

8/10 – Goed

Athanasios

Reisde met huisdieren

14 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6 nachten verbleven in november 2025

10/10 – Uitstekend

jondre

13 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Service was nice, staff was friendly and helpful!

3 nachten verbleven in oktober 2025

2/10 – Ontzettend slecht

Rasmatou

13 nov 2025

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Staff was rude and not helpful

1 nacht verbleven in november 2025

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