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Beoordelingen van Dalat Edensee Lake Resort & Spa

4.5 out of 5
Dalat Edensee Lake Resort & Spa
Tuyen Lam Lake, Zone VII.2, Da Lat, Lam Dong

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 79 van 132 beoordelingen" "
Gastenscore: 8 - Goed. 36 van 132 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 132 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 132 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 132 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sathyam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at the resort. It is a beautiful place on a hill next to a lake. I enjoyed the scenery. You can walk in the resort near the lake and enjoy the view. They also have facilities for fishing, canoeing and having a boat trip on the lake. We did the boat trip that was for 20 minutes on the lake. The scenery was pleasant and you can enjoy the view. The hotel staff is very helpful and pleasant. Even during breakfast they made for use a fresh vegetable meal with noodles, because we are vegetarian. The room was clean, and had all the facilities we needed.
2 nachten verbleven in augustus 2023
Reactie van Customer Service Dept. op 15 sep 2023
Dear Sathyam,Thank you for the good rating for Dalat Edensee Lake Resort& Spa. We believe you've enjoyed at Dalat Edensee Resort Lake & Spa. We hope to be your chosen place to provide our perfect services. It was a great pleasure to rewelcome and serve you here at our property. We all look forward to welcoming you back soon! Warm Regards, Customer Service Team

10/10 – Uitstekend

Jeffrey

Reisde met een groep
Was very quiet. Smoke from controlled burns did affect air quality at times.
2 nachten verbleven in januari 2024
Reactie van Customer Service Dept. op 15 jan 2024
Dear Jeffrey,Thank you for staying at Dalat Edensee Lake Resort & Spa. We are delighted that you had an enjoyable stay with us. We believe you've enjoyed our excellent services at Dalat Edensee Lake Resort & Spa. We are looking forward to welcoming you again. Please do not hesitate to contact us during your next visit.Kindness Regards,Customer Service Team

6/10 – Redelijk

NGO, Santa Ana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In general this hotel is good to excellent. Surrounding gardens And lakes are beautiful but the room isn't soundproof good. I couldn't sleep well during 2 nights I stayed there. You can hear the next door neighbor talking, laughing, pull chairs. It's pretty annoying and getting headaches. I did asked the hotel staff to do something about it but almost nothing happened. Very disappointed 😞
2 nachten verbleven in januari 2024
Reactie van Customer Service Dept. op 15 jan 2024
Dear Mr.NGO,On behalf of the Dalat Edensee community, thank you for choosing us and sharing your recent experience with us. At Dalat Edensee resort, we always strive to deliver the best quality of service, hence, your feedback is highly appreciated. Please accept our apology for your last stay experience. Please rest assured that our management team will take it wholeheartedly for future improvements. Look forward to welcoming you back next time. We will take this opportunity to serve you with our best hospitality.Sincerely regards,Customer Care Dept.

10/10 – Uitstekend

Tim

2 nachten verbleven in december 2023
Reactie van Customer Service Dept. op 15 jan 2024
Dear TimThank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Customer Care Dept.

10/10 – Uitstekend

Huynh-Truong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Affordable and beautiful vuew
The rooms were comfortable and bathroom was spacious, shower could use some extra room but the tub made up for it. The view was spectacular!
2 nachten verbleven in december 2023
Reactie van Customer Service Dept. op 15 jan 2024
Dear Mr/Ms Huynh Truong,Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Customer Care Dept

8/10 – Goed

YAT MENG

Reisde met familie
Reactie van Customer Service Dept. op 15 jan 2024
Dear YAT MENG, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Customer Care Dept.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Customer Service Dept. op 23 nov 2023
Dear our valued guest,We are very happy to hear that you enjoyed your vacation at Dalat Edensee Lake Resort& Spa.Thank you for taking the time to give us about your experience at our resort. Wish you health, success and happiness.Kindest regards,Dalat Edensee Lake Resort& SpaCustomer Service

8/10 – Goed

Thuy

4 nachten verbleven in oktober 2023
Reactie van Customer Service Dept. op 1 nov 2023
Dear Gaurav,Thank you for taking the time to give us about your experience at our resort. We sincerely appreciate your loyalty. We are looking forward to your return in the nearest future.Wish you health, success and happiness.Kindest regards,Dalat Edensee Lake Resort& SpaCustomer Service

10/10 – Uitstekend

Katrina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Calm and luxurious
This spot is an elegant oaisis away from the hustle and bustle of dalat. The breakfast was my favorite. I highly re ommed for peace and quiet in nature
1 nacht verbleven in augustus 2023
Reactie van Customer Service Dept. op 28 aug 2023
Dear Ms Katrina, Thank you so much for the good rating. We believe you've enjoyed our excellent services at Dalat Edensee Lake Resort & Spa. We hope to be your chosen place to provide our professional services to you every time you come to Dalat- the romantic and stunning place in Vietnam . On behalf of the Edensee team Regards,

10/10 – Uitstekend

darawan

2 nachten verbleven in augustus 2023
Reactie van Customer Service Dept. op 6 sep 2023
Dear Mr/Ms Darawan,Thank you so much for the good rating. We believe you've enjoyed our excellent services at Dalat Edensee Lake Resort & Spa. We hope to be your chosen place to provide our professional services to you every time you come to Dalat- the romantic and stunning place in Vietnam . On behalf of the Edensee team Regards, Customer Service

8/10 – Goed

Kenneth Lützhøft

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Customer Service op 22 jun 2023
Dear Mr Kenneth Lützhøft,Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dalat Edensee Lake Resort& SpaCustomer Service

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Trang Hoang op 13 mei 2023
Dear Peter, Greeting from Dalat Edensee Resort Lake & Spa.Thank you so much for sharing such a wonderful review of your recent experience at Dalat Edensee. It was an absolute pleasure to serve you, we do hope you will give us the privilege to serve you once again.Again thanks & best regards, Resort Management.

10/10 – Uitstekend

thanh

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

Scott, Pullman

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire place was wonderful! Staff was amazing. Henrich, the GM, was engaging, conversational, accommodating to everyone at the resort. Highly recommend! It is a very beautiful property!
2 nachten verbleven in november 2022

6/10 – Redelijk

nguyen t k

Reisde met familie
2 nachten verbleven in januari 2022
Reactie van Hotel Management op 21 jan 2022
Dear Sir/Madam, Greeting from Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We highly appreciate your recommendations so thank you for taking the time to share your experiences with us. We sincerely appreciate your loyalty and will look forward to your return again and again. Wish you and your family health, success and happiness. Best regards

8/10 – Goed

DOO YONG

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
달랏에덴시레이크리조트 숙박 후기
호수옆에 조용한 리조트. 힐링하기 너무좋다. 호수옆으로 산책로는 정말 최고다. 공기가 신선하고 상쾌하여 머리가 시원해지고 맑아지는 느낌이었다. 꽤 많은 객실을 보유하고 있어서 조망권에 따라 방수량에 따라 금액이 틀려지는거같다. 방컨디션도 깨끗하고 좋았으나 화장실 환기팬소음이 너무 컫는데 끌수도 없어서 조금 불편했다. 아무래도 호수와 산속이라 벌레도 좀있다. 이런건 감안해야한다. 직원들의 서비스 수준도 매우 높다. 친절하고 요청한것에 즉시 대응해준다. 메인건물뒤로 동물농장이 있는데 꿩과 공재, 사슴, 닭들이 자유롭게 노는것을 볼수있어 좋다. 그러나 들어갈수는 없다. 아침 조식메뉴도 그정도면 훌륭하다. 이렇게 외진곳에서 한식을 바랄순없다. 메뉴중 김치가 있다는것이 신기했다. 서비스쿠폰으로 애프터눈티를 먹었는데 즐기기에 충분했다. 다시 올것이다.
2 nachten verbleven in april 2021

8/10 – Goed

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great resort and setting. Please think about replacing hard mattresses for an even more comfortable stay. The path around the lake was inaccessible in places which should be addressed and please offer sandwiches at afternoon tea for a more authentic experience. Better English needs to be spoken bThank you.
3 nachten verbleven in april 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay at Edensee
Edensee is about 20-25 minutes outside of town on a lake. It is very quiet and peaceful with pine trees. There is a shuttle bus to town, but the times that it runs are not very convenient. There should be a shuttle just before or at lunch time into town. Otherwise there is one before breakfast ends and one after lunch. Breakfast was mainly Vietnamese with some Western options. Besides the breakfast buffet, the restaurant staff does not seem to know the menu well or able to answer questions about the menu and need more training in this regard. The staff overall are very friendly and try to be helpful. The level of English was quite good. The rooms are comfortable and spacious with nice bedding. The bathrooms are large with a jacuzzi tub. There were some ants on the bathroom floor throughout the stay though. The hotel offers many activities onsite like kayaking and archery. There is a nice trail around the hotel and benches to sit by the lake. It is very peaceful and beautiful.
3 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great time visiting to escape the Saigon noise. I listened to the birds (especially peacocks), saw night stars, and smelled the pine trees. Enjoyed coffee and breakfast at 6 on balcony of amply furnished restaurant overlooking the water, watching squirrels jumping tree to tree and deer graze below. That was enough.
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2020

10/10 – Uitstekend

CHUN YEE

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lake Resort
Hotel is located at hill top facing the lake. Room is big and cozy. Hotel is surrounded by lots of pine trees which you definitely will enjoy a refreshing walk in the morning.
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019

10/10 – Uitstekend

hearan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
침구류가 축축하고 침대 쿠션이 별로
자연호수가 있어서 좋았고, 따로 독립돈 룸이 편안함을 주었다. 침대가 싱글이 아니어서 아쉽고, 침구류가 축축하고 침대 쿠션이 별로임.
2 nachten verbleven in januari 2020

8/10 – Goed

Kyungah

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
셔틀 버스 서비스
숙소가 달랏 시내에서 멀리 있음에도 불구하고 셔틀 버스 서비스가 있기는 하지만 사실상 이용이 매우 불편합니다.
3 nachten verbleven in november 2019
Reactie van Tham Nguyen op 29 nov 2019
Thank you so much

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2019
Reactie van Tham Nguyen op 21 nov 2019
Thank you so much

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
施設が綺麗、スタッフの接客が良い、自然が多い、とても静か、リゾートとして最高。街の中心部までタクシーで30分弱かかるが、他の点が非常に良いので許せる。
2 nachten verbleven in september 2019
Reactie van Tham Nguyen op 9 okt 2019
Thank you so much

10/10 – Uitstekend

Lersak

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good service
1 nacht verbleven in september 2019
Reactie van Tham Nguyen op 9 okt 2019
Thank you so much

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2019
Reactie van Tham Nguyen op 24 sep 2019
Thank you so much

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2019
Reactie van Tham Nguyen op 15 jul 2019
Thank you so much

8/10 – Goed

Nen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great luxury resort for a relaxing vacation
Overall it is a pleasant stay. Location is clean and very relaxing. However, we stayed at the ground floor and could hear a lot of noise coming from the upper room. While receptionists were very polite in direct communication, telephone answering could be better.
1 nacht verbleven in juni 2019
Reactie van Tham Nguyen op 19 jun 2019
Dear Nen, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We have noted your commets regarding the noise from upstair and telephone etiquette of our staff to improve them soon. We hope that we will have chance to bring you more promotion for you, our return guest in the future, at soonest. Have a nice day Best regards, Management

10/10 – Uitstekend

Theodore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful resort, a few issues
Well, the property is pretty fantastic, the rooms are very spacious and luxurious the bathrooms large and elegant. The environment is very peaceful and quiet (except for other guests) with a beautiful landscaped property. Please realize that despite a few activities (tennis courts, archery, kayaking) there isn't too much to do so it is more for rest and you are pretty far away from the hectic town center (there is a free shuttle with decent schedule to there). Didn't see a pool (but we weren't looking and the temperature is, even in summer, pretty cool. That's a good thing!). The only problems were first, as I mentioned, other guests with noisy children disturbed the peace on our first day. They need to put in thicker glass in the windows. This is especially bad if you are on the first floor, also our first floor room didn't have much of a view (and we had to keep our blinds closed). Also, service was a little raw; the receptionist didn't understand when we asked for the electric cart to take us to the room (my Vietnamese gf asked in Vietnamese). Meeting the shuttle downtown was tricky because we hadn't taken it in and their directions to the stop were inaccurate despite several calls. However, after the first day, once we knew our way around things were fine. All in all it made us feel like "a little New Zealand in Vietnam" :)
1 nacht verbleven in juni 2019
Reactie van Tham Nguyen op 19 jun 2019
Dear Theodore, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We are so happy when we read your details commenta for us about our services. This is very usefull to upgrade all our services. We are improving all of our property and services to be ensured that you will definitely love our place on the next stay. We hope to see again in the very near future. Thanks and Best Regards The Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2019
Reactie van Tham Nguyen op 19 jun 2019
Thank you for your rating

10/10 – Uitstekend

Ice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good place resort to go if you want peace and quiet. Great environment.
1 nacht verbleven in mei 2019
Reactie van Tham Nguyen op 19 jun 2019
Dear Ice, Greeting from Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We highly appreciate your recommendations so thank you for taking the time to share your experiences with us. We sincerely appreciate your loyalty and will look forward to your return again and again. Wish you and your family health, success and happiness. Best regards Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay in here!
2 nachten verbleven in mei 2019
Reactie van Tham Nguyen op 19 jun 2019
Dear Valued guest, Thank you for taking the time to share your experiences with us. We sincerely appreciate your loyalty and will look forward to your return again and again. Best regards Management

10/10 – Uitstekend

Hee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
조용하게 쉬러 오기 좋은 호텔
호수 주변 소나무 숲 사이에 있어서 힐링 할 수 있는 좋은 입지. 호수 주변 산책길 good, 시내에서 택시요금 10만동 . 방에서 호수 쪽 전망은 빽빽한 소나무 사이로 호수가 제한적으로 보임. 탁트이는 호수쪽 전망의 호실은 몇개 않되보임. 방에 벽난로가 있어서 밤에 유용하게 사용한. 리셉션에 신청하면 낚시도 가능. 조용히 쉬러 오기 좋은 호텔.
1 nacht verbleven in mei 2019
Reactie van Tham Nguyen op 19 jun 2019
대단히 고마워.

8/10 – Goed

Say meng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van Tham Nguyen op 28 apr 2019
Dear Say Meng, Thank you very much for taking the time to leave such a great mark for us Best regard,

10/10 – Uitstekend

KINGSHUK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place to stay! Serene and relaxing...customer friendly staff too :)
2 nachten verbleven in april 2019
Reactie van Tham Nguyen op 28 apr 2019
Dear Kingshuk, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We hope to see your family again in the very near future. Thanks and Best Regards,

6/10 – Redelijk

Remus

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Poor customer service.
Suite Room dusty during check in. Coffee cup not wash up. The room service is weak. And the breakfast service is also slow. Front desk is doing a fine job. Overall distance is far from city but hotel provide 3 times free bus shuttles per day. Recommended for 1-2 nights stay for peaceful and fresh air. Not a 5 stars quality hotel.
2 nachten verbleven in april 2019
Reactie van Tham Nguyen op 28 apr 2019
Dear Remus, Warmest greetings from Dalat Edensee Resort & Spa! Thank you for taking time to write us such a detailed review. We always highly appreciate to your constructive evaluation coming from valued guests. We have taken note your comments about our houseskeping & room service, We will cross check & improve all it as soon as possible. We hope to see your family again in the very near future. Thanks and Best Regards, Management team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got a suite with lake view. The angle of my balcony was not as good as I expected but was magnificient regardless. Everything else was superb. Would def visit again
2 nachten verbleven in maart 2019
Reactie van Tham Nguyen op 16 apr 2019
Dear valued guest, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management

10/10 – Uitstekend

DONGMIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
자연과 함께 힐링을
자연 속 친환경적인 호텔로서 힐링하기에 좋습니다. 호수를 바라보며 걷는 산책코스를 추천합니다.
3 nachten verbleven in maart 2019
Reactie van Tham Nguyen op 16 apr 2019
대단히 감사합니다.

10/10 – Uitstekend

Vu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rất tuyệt vời
Rất tuyệt vời. Thức ăn ngon.
1 nacht verbleven in maart 2019
Reactie van Tham Nguyen op 22 mrt 2019
Mến gởi Anh Vũ, Dalat Edensee Resort rất hạnh phúc khi đọc những lời khen của Anh. Chúng tôi mong sẽ sớm được chào đón Anh cùng Gia đình đến trải nghiệm Khu Nghỉ trong các kỳ nghỉ sắp tới. Kính chúc Anh và Gia đình thật nhiều sức khỏe, bình an và hạnh phúc ạ. Thân ái, Ban điều hành

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is wonderful . My room is quite big and the bed is comfortable for me.
2 nachten verbleven in maart 2019
Reactie van Tham Nguyen op 22 mrt 2019
Dear valued guest, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are pleased to know that you have been very comfortable and relaxing during the time staying here with us. We work hard to bring you best service and assist you at any time you need. Your comment and excellent rating make us more motivation to keep going on. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service
The surrounding environment is quite good but it is not a 5 star hotel. The English of the staff are bad. The room don’t have clothes iron provided.
1 nacht verbleven in februari 2019
Reactie van Tham Nguyen op 22 mrt 2019
Dear valued guests, Thank you for coming to stay with Dalat Edensee Resort during your trip. We have take note your comments about English of staffs and we had plan to improve all. Regarding the clothes iron, we have this service on requested. We hope to see your family again in the very near future. Thanks and Best Regards, The Management

8/10 – Goed

Tuan

Positief: Netheid, personeel en service en comfort kamer
Beautiful resort, excellent chef, friendly staff
The resort is beautiful sitting next to the lake. There is a nice hiking trail at the lake side. However, the room is a little bit old. The staff is very friendly and the morning buffet is excellent. I've eaten around in Dalat, stayed at a couple other resorts in Tuyen Lam, and I still think the chef at Edensee excelled. Although there is a free shuttle taking guests to town, it's still a little inconvenient to be far away from town.
2 nachten verbleven in februari 2019
Reactie van Management op 14 feb 2019
Dear Tuan, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We are pleased to know that you have been very comfortable and relaxing during the time staying here with us. We work hard to bring you best service and assist you at any time you need. Your comment and excellent rating make us more motivation to keep going on. We hope that we will have chance to bring you more promotion for you, our return guest in the future, at soonest. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019

8/10 – Goed

EUNJUNG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
조용하게 머무를수 있는 곳
일단 위치가 외곽이지만 저희는 그것이 더 좋았습니다. 아침에 일어났을때 호수와 조용한 숲에 둘러쌓여 다시 방문하고 싶은 생각이 들었고, 곳곳에 투숙객들을 위한 엔터테인먼트를 진행하고 있고 하루종일 리조트에 있어도 즐거울 듯 합니다.(양궁,카약..) 시설이 세련되고 새롭지는 않지만 나름 잘 관리되고 있었고 조식 또한 괜찮았습니다. 다시 머물르고 싶네요
1 nacht verbleven in december 2018
Reactie van Tham Nguyen op 22 mrt 2019
Dear Eunjung, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We are so happy when we read your comment for us about nice room, good breakfast, many activities. We try our best with our passion to make our guests feel comfortable like home. We hope to see your family again in the very near future. Thanks and Best Regards, Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Resort có vị trí gần hồ nên khung cảnh đẹp, menu ăn sáng tuy ít món nhưng các món ăn đều ngon. Có một chút không OK là phòng giường double nhưng lại là hai nệm ghép lại nên nằm không được thoải mái lắm. Khung cảnh resort đẹp rất thích hợp cho những người thích chụp ảnh.
1 nacht verbleven in januari 2019
Reactie van Tham Nguyen op 29 jan 2019
Mến gởi Quý khách, Edensee chân thành cảm ơn vì Bạn và gia đình đã tin tưởng lựa chọn sử dụng dịch vụ tại Resort. Chúng tôi rất hạnh phúc khi đọc những lời khen của Bạn về vị trí, khung cảnh, món ăn,.... Edensee cảm ơn những góp ý chân tình của gia đình về giường double và đã có kế hoạch điều chỉnh cho phù hợp, chắc chắn sẽ luôn đem lại những dịch vụ chu đáo nhất để tri ân đến niềm tin của Khách hàng dành cho Dalat Edensee Resort. Edensee mong sẽ sớm có cơ hội được chào đón Bạn cùng Gia đình đên trải nghiệm Khu Nghỉ trong các kỳ nghỉ sắp tới. Kính chúc Bạn và Gia đình một năm mới thật nhiều sức khỏe, bình an và hạnh phúc ạ. Cảm ơn Bạn cùng Gia đình. Ban giám đốc.

8/10 – Goed

KAI WO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good!
For the price we paid, it was a very good deal.We were provided with an unit of a spacious bungalow with two bedrooms for three adults. Hotel room was very clean and well maintained. Very good location for a quiet and relaxing stay by the lake. However, restaurant staff has to improve their English. Breakfast was not up to standard with very limited choice. Even cappuccino requires extra charge! If you have a driver, they will provide free driver quarter.
1 nacht verbleven in januari 2019
Reactie van Tham Nguyen op 16 jan 2019
Dear Kai Wo, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We are pleased to know that you have been very comfortable and relaxing during the time staying here with us. We also take note your comments about our staff in Restaurant and daily breakfast. We had planed to improve all them very soon. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management