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Beoordelingen van Banyan Tree Lang Co

5 out of 5
Banyan Tree Lang Co
Cu Du Village, Loc Vinh Commune, Phu Loc, Thua Thien-Hue

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 320 van 392 beoordelingen" "
Gastenscore: 8 - Goed. 57 van 392 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 392 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 392 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 392 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,8/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Elke, belgium

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Supermooi relax hotel, maar service kan beter.
Hotel dat behoort tot de top in Vietnam, maar niet echt voldoet aan die voorwaarden. Kamers zijn prachtig met eigen zwembad en van alle luxe comfort voorzien. Grootste probleem is echter de taalbarriere (onvoldoende engels) waardoor iets afspreken soms erg moeilijk gaat! Ook resto’s zijn vaak niet ingedekt en klaar, loungestoelen staan klaar maar er liggen geen kussens op. Algemeen zou op die details meer gelet moeten worden. Ook in de resto’s wat moeilijkhaden gehad door taalbarriere. Wel een zalig hotel om tot rust te komen want je bent daar echt wel weg van alles!
7 nachten verbleven in augustus 2018
Reactie van Brett Burton op 12 sep 2018
Dear Elke, Thank you for your staying with us during your holiday in Banyan Tree Lang Co. We are delighted that you have taken your time to write your comment to us. With regret we have learned that we have missed to impress you during your stay with us. Your observations are taken to heart and we will take immediate action on shortcomings like described in your feedback. Observations such as yours shed light on areas requiring further refinement and attention to detail. We do hope to have the opportunity to welcome you back if your travels ever bring you back to Central Vietnam. Kind regards, Brett Burton Area General Manager

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the lagoon view villa and could bird watch from the pool deck. There were kingfishers, bee eaters, jacanas, egrets and many other birds that came around. The pool was delightful and the perfect temperature. Using the bikes to get around the resort was fun. The beach is huge with very few people.
4 nachten verbleven in april 2024
Reactie van Franck Rodriguez op 22 apr 2024
Dear William,Thank you for choosing Banyan Tree Lang Co and sharing your incredible feedback here. We hope to welcome you back soon to our little paradise.Best regards,Franck RodriguezArea General Manager

10/10 – Uitstekend

Clive

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beach view villa, with pool and jacuzzi was amazing. A very relaxing holiday. The staff were very attentive. The beach is a vast stretch of sand with a nice wavey sea, still quite safe for bathing. A fabulous location. Very nice to have Vietnamese restaurants but we would have liked more choice. The Azura did provide an Italian menu but it was quite limited.
5 nachten verbleven in april 2024
Reactie van Franck Rodriguez op 8 apr 2024
Dear Clive,We are delighted that you stayed at Banyan Tree Lang Co recently and had some remarkable experiences for your recent visit to the central of Vietnam. Thank you for sharing great reviews of villa design, hotel location and dining options. We do hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 – Uitstekend

KEIKI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Franck Rodriguez op 26 mrt 2024
Dear KEIKI , Thank you for taking your time to share your experiences on your recent stay. We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences! Best regards, Franck Rodriguez Area General Manager

10/10 – Uitstekend

Song Lee

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
너무 다 좋음 아이데리고 가기에 너무 좋음
2 nachten verbleven in februari 2024
Reactie van Franck Rodriguez op 15 feb 2024
Dear Song Lee, Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Banyan Tree Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 – Uitstekend

Claus Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top zu empfehlen
7 nachten verbleven in januari 2024
Reactie van Franck Rodriguez op 5 feb 2024
Dear Claus Peter,Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Banyan Tree Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 – Uitstekend

Chi Lon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Franck Rodriguez op 31 jan 2024
Dear Chi Lon, Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Banyan Tree Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

8/10 – Goed

Bruno, Ovar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property truly shines amidst a backdrop of breathtaking nature, meticulously landscaped gardens, and a pristine beach. The staff exhibited exceptional promptness and friendliness throughout our stay. Celebrating my birthday there was made unforgettable by the thoughtful surprises they orchestrated during the day. However, there were some notable lapses in attention to detail. Upon entering our villa, a strong damp odor greeted us, and the white wine served was barely chilled in all restaurants. The main bar, while elegantly designed, oddly featured a large screen playing Netflix at a volume reminiscent of a local pub, which seemed out of place for a luxury hotel. To add to the culinary letdowns, the expensive pizza at the Italian restaurant left much to be desired, falling below the quality of even frozen options found in local supermarkets. We raised our concerns, and the restaurant kindly removed it from our bill. Perhaps the most puzzling experience was being charged for a flimsy cloth washbag containing hotel amenities like a toothbrush and haircomb. It left us wondering how such bags could be reused. In conclusion, our stay was enjoyable, but it could have easily transitioned from great to exceptional had these seemingly small yet important details not detracted from the overall experience, especially given the premium price tag.
4 nachten verbleven in januari 2024
Reactie van Franck Rodriguez op 23 jan 2024
Dear Bruno, Thank you for letting us know your experience and taking the time to comment on your observations in such a detailed and constructive manner. We have taken well note all the mentioned above to ensure we learn from our mistake and make it in line with the Banyan Tree service culture that we are striving for. Once again, it was a great pleasure to have you with us and we hope this experience will not impair your trust in Banyan Tree and give us an opportunity of welcoming you back to show you our improvements. Best regards, Franck Rodriguez Area General Manager.

10/10 – Uitstekend

Chioi

1 nacht verbleven in december 2023
Reactie van Franck Rodriguez op 2 jan 2024
Dear Chioi,Thank you for sharing such amazing review on Banyan Tree Lăng Cô. We hope to welcome you back soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

10/10 – Uitstekend

Shane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was one of the best resorts I have been to. The 3 bedroom villa had the best view. The service and attention to detail was excellent. In particular Bich took excellent care of us.
4 nachten verbleven in december 2023
Reactie van Franck Rodriguez op 27 dec 2023
Dear Shane,Thank you for sharing such wonderful words on Banyan Tree Lang Co and your kind appreciation to our passionate staffs whose excellent services succeeded in gaining your impression. We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences.Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

Chee Cheung

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Franck Rodriguez op 22 dec 2023
Dear Chee Cheung, Thank you for your excellent review on the recent stay. We do look forward to welcoming to back at Banyan Tree Lang Co soon should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

VINCENT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Franck Rodriguez op 21 dec 2023
Dear VINCENT,Thank you for sparing your valuable time to share with us this awesome review. It was a pleasure to have you with us and we would love to welcome you back to have another memorable stay. Best regards, Franck RodriguezArea General Manager

10/10 – Uitstekend

Kendra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the most AMAZING time at the Banyan Tree Lang Co. Our beach pool villa was incredible. The pool has a great size for swimming and the jacuzzi is heated. And you are just a short walk from the beach and you have a beautiful view of the beach from the comfort of the Villa. While we were there we enjoyed a deep tissue couples massage, which was one of the best massages I ever had - the masseuse totally made the bump at the back of my neck disappear. I am just in awe of her technique! We also enjoyed dinner twice at the Saffron Restaurant, which has some of the best Thai food we ever had. The chef comes to greet her guests personally and the staff is just wonderful. And this is true for the overall experience here - the staff was so professional, friendly and thoughtful. We even received little gifts every evening and there is also a complimentary snack brought to you in the afternoon. The Watercourt Restaurant where breakfast is served is also very, very good and the staff will prepare delicious dishes for you on demand and also cut fresh fruit for you! Unfortunately, I do not have all the names of the incredible staff we met, but a big THANK YOU to Mi, Ngan, Hai and the manager Dao. We enjoyed our stay tremendously and will hopefully be able to come back soon ❤️
3 nachten verbleven in november 2023
Reactie van Franck Rodriguez op 5 dec 2023
Dear Kendra,Thank you for sharing such wonderful words on Banyan Tree Lang Co. We hope to welcome you back to Banyan Tree Lang Co, for some more lifetime experiences. See you soon!Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조용하게 휴가를 즐기기에 너무 좋았어요. 모든 직원들이 친절해서 머무는동안 어느곳을 가던 행복했어요.
1 nacht verbleven in november 2023
Reactie van Franck Rodriguez op 30 nov 2023
Dear Anna, Thank you for letting us know your experience and we are delighted to learn that you enjoyed your stay with us. We do look forward to welcoming to back at Banyan Tree Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

KAIJIE VICTOR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I fully enjoyed the stay here with the kind care of Phung who took good care of all our needs and request. A good sanctuary to relax. Love the Champagne breakfast to kick start our day.
4 nachten verbleven in november 2023
Reactie van Franck Rodriguez op 30 nov 2023
Dear KAIJIE VICTOR,Thank you for your wonderful comment on the recent stay at Banyan Tree Lăng Cô. We are delighted to know that you experienced a pleasant stay with our hotel services.Hope to welcome you back for another memorable stay.Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

Khor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Banyan Tree Lang Co op 14 nov 2023
Dear Khor, We are delighted that you stayed at Banyan Tree Lang Co recently and had some remarkable experiences with us. Thank you for sharing your experiences of your holidays, and hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 – Uitstekend

Martin, Crawley Down

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service - fabulous accommodation (hill side villa pool with ocean view of the bay)
6 nachten verbleven in oktober 2023
Reactie van Banyan Tree Lang Co op 4 nov 2023
Dear Martin, We are delighted that you stayed at Banyan Tree Lang Co recently and had some remarkable experiences with us. Thank you for sharing your experiences of your holidays, and hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 – Uitstekend

Laurence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Banyan Tree Lang Co op 4 nov 2023
Dear Laurence, We are delighted that you stayed at Banyan Tree Lang Co recently and had some remarkable experiences with us. Thank you for sharing your experiences of your holidays, and hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Banyan Tree Lang Co op 19 okt 2023
Dear Susan,Thank you so much for taking the time to share with us your wonderful feedback on your recent stay at Banyan Tree Lang Co. We are delighted to learn that you had a memorable stay with our hotel services. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

8/10 – Goed

YOUNGJIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Franck Rodriguez op 12 okt 2023
Dear YOUNGJIN,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Banyan Tree Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 – Uitstekend

YULL HEE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a comfortable resting place, and a free time.
2 nachten verbleven in oktober 2023
Reactie van Franck Rodriguez op 12 okt 2023
Dear YULL HEE,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Banyan Tree Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 – Uitstekend

CHULJIN

2 nachten verbleven in oktober 2023
Reactie van Franck Rodriguez op 12 okt 2023
Dear CHULJIN,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Banyan Tree Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 – Uitstekend

Hyojae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Franck Rodriguez op 12 okt 2023
Dear Hyojae,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Banyan Tree Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 – Uitstekend

KAZUSHI

3 nachten verbleven in september 2023
Reactie van Franck Rodriguez op 12 okt 2023
Dear KAZUSHI,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Banyan Tree Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
自然で緑豊かなプライベート空間
自然豊かな環境にあるvillaで楽しめました。レストランのバリエーションが少ないかと思ってましたが隣のアンサナホテルへはバギーで行き来できて便利です。隣接のゴルフコースのクラブハウスにはミニマートもありました。空港の送迎は無料で数便出ています。また利用はしませんでしたが、フエへは1人10USDで朝9時半出発、帰りは16時出発のバスがありました。また車でそう遠くないところにランコーのシーフードレストランが道の両側にあるので楽しめると思います。
3 nachten verbleven in augustus 2023
Reactie van Franck Rodriguez op 5 sep 2023
Dear Valued Guest,Thank you so much for sharing your experiences on the recent stay. There is no doubt that your review will be helpful to other travelers and explorers and we are happy to learn that you enjoyed being here with us. We hope to welcome you back again in the future.Best regards,Franck RodriguezArea General Manager

8/10 – Goed

Takashi

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Franck Rodriguez op 18 aug 2023
Dear Takashi,Thank you for taking time to rate on us. We hope to have an opportunity to welcome you back to our resort on a future occasion for another amazing experience.Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

Mamiko

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in juli 2023
Reactie van Franck Rodriguez op 5 aug 2023
Dear Mamiko,Thank you for sparing your valuable time to share with us this excellent review.We do look forward to welcoming to back in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Peaceful Place
We can for sure give Banyan Tree Lang Co our very best recommendations. Service: Excellent service from all the staff. Location: Perfectly peaceful in a small bay. Pros: Delicious breakfast and selection of food. Cons: Deck around the main pool is worn out, and need renovation, Consider to replace the paper drinking straw to metal or glass (It is really ignoring to have a delicious cocktail and after 5 minutes the paper straw is dissolved)
3 nachten verbleven in juli 2023
Reactie van Franck Rodriguez op 19 jul 2023
Dear Frank,Thank you so much for your amazing posting following your stay. We are delighted to know that your stay was enjoyable and will look into pool deck and paper drinking straw issue for improvements. Do hope that we may have the pleasure of welcoming you back soon.Best regards,Franck RodriguezArea General Manager

10/10 – Uitstekend

Nv LI Pui

2 nachten verbleven in juni 2023
Reactie van Franck Rodriguez op 19 jul 2023
Dear Nv LI Pui,Thank you for choosing Banyan Tree Lang Co as a destination for your vacation in Việt Nam.We are looking forward to welcoming you back soon for another memorable holiday.Thank you with the best regards,Franck RodriguezArea General Manager.

6/10 – Redelijk

Rajendra

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Dated facility but beautiful location
It was clear that the lockdown has caused some devastation to tourist industry in Vietnam. However, I am not at all impressed by their policy of taking deposit without my permission. They took deposit from my debit card instead of just swiping, on the 9th May and they still ( 2 June) owe me the difference from deductions of our spend. They assured me it would be refunded within a week! We are on a 6 week tour and if every hotel had employed this policy we would have no funds left on the charge card to live on. The staff at reception desk appeared very inexperienced. On the positive the cart drivers, chamber maids, gardeners were absolutely happy and provided service with a genuine smile. The a la cart food in the Vietnamese rest was amazing.
4 nachten verbleven in mei 2023
Reactie van Glen Cook op 17 jun 2023
Dear Rajendra,Thank you for your review.First and foremost, please accept my most sincere apology for the miscommunication you experienced at check-in counter.As mentioned in our email communication, we had worked with your authorized bank to identify the root causes which led to this unexpected situation and sent you the confirmation letter from the bank which informs that the amount has been returned. We are now still waiting for your response.At Banyan Tree Lang Co, we always treat guest feedback with utmost importance and seriousness to ensure we learn from our mistake and continuously maintain service standards. Therefore, I truly hope to have an opportunity to welcome you to Banyan Tree once again in the future, to bring you a more pleasurable experience .Best regards,Glen CookArea General Manager.

8/10 – Goed

Joey, Garden grove

Reisde met een groep
Positief: Netheid, personeel en service
The hotel stay on the hidden place back are the mountain and facing to the ocean. Away from everything, crossing the tunnel every time you want to go Đa Nang and Hoi An which is i like it very much.
3 nachten verbleven in mei 2023
Reactie van Glen Cook op 30 mei 2023
Dear Joey, Thank you for choosing Banyan Tree Lang Co for your holiday. It is our sincere pleasure to have you with us. Further to your comment, we seek for your kind understanding that being located a bit far from the city so that we could provide our valued guests with tranquility and a chance to immerse yourself with nature. We do look forward to welcoming you back at Banyan Tree Lang Co if your travels ever bring you back to Central Vietnam. Best regards, Glen CookArea General Manager

10/10 – Uitstekend

Li Li

1 nacht verbleven in mei 2023
Reactie van Glen Cook op 24 mei 2023
Dear Li Li,Thank you for sharing such amazing review on Banyan Tree Lang Co. We are delighted to learn that you enjoyed the stay with us.We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

HYOUNGKYU

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Glen Cook op 16 mei 2023
Dear HYOUNGKYU,Thank you for sharing such lovely feedback on Angsana Lang Co!We are delighted that you experienced such remarkable moments at Angsana Lang Co.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 – Uitstekend

SUMIRE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van Glen Cook op 24 mei 2023
Dear SUMIRE,Thank you for sharing such amazing review on Banyan Tree Lang Co. We are delighted to learn that you enjoyed the stay with us.We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Kam Ting

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van Glen Cook op 16 mei 2023
Dear Kam Ting,Thank you for sharing such lovely feedback on Angsana Lang Co!We are delighted that you experienced such remarkable moments at Angsana Lang Co.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

8/10 – Goed

Jackie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel where we were able to relax for a few days following a wonderful breakfast! Despite some construction noise in the distance, our lagoon villa and magnificent views were great and some minor issues with the villa were quickly resolved. We had a wonderful meal at Saffron which we would recommend.
4 nachten verbleven in maart 2023
Reactie van Glen Cook op 7 apr 2023
Dear Jackie,We are so pleased to know of your enjoyment during the stay at Banyan Tree Lang Co. Thank you for your compliments to our hospitality, food and villa.It was a great pleasure to have you with us and hope to see you again soon! Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Mandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for 2 weeks and did not want to leave. The villa was beautiful, and the staff and service was the next level! We've never had such service at a hotel! Our host and hostess Tuan and Bich were amazing making sure we had everything we needed, even arranging foot baths for us when we returned to our villa after a long day sight seeing. If you want a hotel to totally unwind, away from shops etc then this is the place to go! Extra thank you to all the staff in the restuarants and the pool guys who looked after us every day as we relaxed. Also if you get the chance do try the spa as the deep tissue massage was the best I've had.
13 nachten verbleven in maart 2023
Reactie van Glen Cook op 3 apr 2023
Dear Mandy,Thank you for choosing Banyan tree Lang Co for your holiday trip. We are exceptionally thankful for your great review on us!We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

EUNJI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Glen Cook op 3 apr 2023
Dear EUNJI,Thank you for choosing Banyan tree Lang Co for your holiday trip. We are exceptionally thankful for your great review of Lang Co!We hope to welcome you back to Banyan Tree Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Banyan Tree Lang Co is a small piece of Heaven, the Villas are clean, comfortable and all have beautiful views. We were treated so well by all the staff and it felt like we were saying Goodbye to family at the end of our stay. We are so in Love with this area and resort that we are planning another trip here in the near future.
14 nachten verbleven in februari 2023
Reactie van Glen Cook op 29 mrt 2023
Dear Melissa,Thank you for sparing your valuable time to share with us this awesome review.We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation.We do look forward to welcoming to back at Banyan Tree Lang Co in the near future. Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding get away on the middle coast of Vietnam! Lots of luxury and culture. If you like golf and spa you will love this place.
3 nachten verbleven in maart 2023
Reactie van Glen Cook op 13 mrt 2023
Dear Lawrence,Thank you for staying with us at Banyan Tree Lăng Cô and for posting a wonderful comment on us. It is a great honor to have you with us.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I visited Christmas season so the weather was not the best, but thanks to the kind services and hospitality of everyone, it was one of my best vacations.
2 nachten verbleven in december 2022
Reactie van Glen Cook op 27 feb 2023
Dear Valued Guest,Thank you for staying with us at Banyan Tree Lăng Cô and for posting a wonderful comment on us. It is a great honor to learn that our hospitality was successful in gaining your impression and you had an amazing stay with us.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Aisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this place is amazing from the fresh flowers and fruit in the room to the bikes that guest can use to roam around property. Our villa was beautiful and steps away from the beach. The daily breakfast was standout with so many options AND a mimosa station. The staff were by far the friendliest out of all the places we stayed in the past. We were too jet lagged to go out for dinner so we ordered room service…they sent a delicious cake for my spouses bday WITH CANDLES. We will definitely be back with friends.
3 nachten verbleven in januari 2023
Reactie van Glen Cook op 7 feb 2023
Dear Aisha,Thank you so much for letting us know how much you enjoyed your time with us.We truly appreciate the amazing feedback you have shared and pass along your appreciation to our passionate team as it is feedback such as yours that provides motivation to continue delighting our future guests.It was a pleasure to have you with us and we look forward to welcoming you back to Banyan Tree Lang Co in the future for another memorable stay.Best wishes,Glen CookArea General Manager.

10/10 – Uitstekend

yin

3 nachten verbleven in januari 2023
Reactie van Glen Cook op 7 feb 2023
Dear yin,Thank you so much for letting us know how much you enjoyed your time with us.It was a pleasure to have you with us and we look forward to welcoming you back to Banyan Tree Lang Co in the future for another memorable stay.Best wishes,Glen CookArea General Manager.

10/10 – Uitstekend

EUN SIL

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at pool villa. It has a nice Jakuji so we can swimming a bit even though cold and windy weather. Their cleaning service is great. even though i didn't ask to make our room up, they keep managing our room with cleanness. unlimited tea, coffee, cookies and water supplements. and turn down service is also great. They also provide extra blanket and heater based on my requests. The staffs are all amazing. Very well service minded and ready for helping me. Main reason to stay is hotel is playing a golf. Caddy is lind and very helpful. i am satisfied of the most of service in Banyan Tree.
Reactie van Glen Cook op 17 jan 2023
Dear EUN SIL,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you to Banyan Tree Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 – Uitstekend

Yamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Glen Cook op 13 mrt 2023
Dear Yamin,Thank you for staying with us at Banyan Tree Lăng Cô and for posting a wonderful rating on us. It is a great honor to have you with us.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 – Uitstekend

Sin Sze

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Jc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home sweet home
A big thank you to the Bayan Tree hotel staff and managers for having taken such great care of us during our stay. Tuyen, thank you for handling all our needs ( hope we were not too demanding), Huyen for daily suggesting new and very delicious Vietnamese breakfast dishes and ensuring they were diet compliant, Hung for the hand wash and tea ceremonies, Oanh for organising the many surprises on my birthday, My and y Duong for your exceptional welcome and always smiling days. Thank you Phuoc, our buggy driver for taking us at night to angsana and Saffron. We will also remember the housekeeping team handling our villa and surprising us every day with small gifts, cool set ups, relaxing flowery bath and the aromatherapy foot wash. Last but not least, thank you for the trips to Hue and Hoi An, with an exceptionally nice, safe, knowledgeable driver, Canh. Overall, the trip was very enjoyable. Villa was very comfortable and well appointed. The hot jacuzzi was fun to use while raining and windy outside. Food wise, we never ate that much at breakfast. Dinners at Water Cress and Saffron were top! Both restaurants have great chefs and staff!
9 nachten verbleven in december 2022
Reactie van Glen Cook op 11 jan 2023
Dear Jc,Thank you so much for letting us know how much you enjoyed your time with us.The compliment has been shared to our passionate team and it is no doubt that this amazing feedback will truly be a motivation for us to strive harder in serving our beloved guests.It was a pleasure to have you with us and we look forward to welcoming you back to Banyan Tree Lang Co in the future for another memorable stay.Best wishes,Glen CookArea General Manager.

8/10 – Goed

Kyungshin

10/10 – Uitstekend

Dmitrii

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Notch!
My partner and I decided to celebrate my birthday at the Banyan Tree in Lang Co. We drove through Hai Van Pass to arrive at this paradise where the staff welcomed us with warm hospitality. The dinner at the Water Court was particularly memorable - Vietnamese Cuisine at its best - I was really pleased to have this opportunity to sample fine Vietnamese food (not just international menu). Breakfast and room service were also delicious. The attention to detail in the level of service is also excellent - discreet but present, personal and personable. Highly recommend for a special treat!
1 nacht verbleven in december 2022
Reactie van Glen Cook op 20 dec 2022
Dear Valued Guest,Thank you so much for letting us know how much you enjoyed your time with us.We truly appreciate the amazing feedback you have shared as it is feedback such as yours that provides motivation to continue delighting our future guests.It was a pleasure to have you with us and we look forward to welcoming you back to Banyan Tree Lang Co in the future for another memorable stay.Best wishes,Glen CookArea General Manager.