Een buitenzwembad, ligstoelen bij het zwembad

Beoordelingen van Four Points by Sheraton Danang

4.5 out of 5
Four Points by Sheraton Danang
118-120 Vo Nguyen Giap, Phuoc My, Son Tra, Da Nang

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 362 van 573 beoordelingen" "
Gastenscore: 8 - Goed. 154 van 573 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 573 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 573 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 573 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Mooi uitzicht vooral uit de fitness en badkuip. Groot hotel, wat weinig liften. Ontbijt was goed
4 nachten verbleven in januari 2019
Reactie van Four Points by Sheraton Danang op 24 jan 2019
Dear our valued customer, Thank you for sharing feedback about your recent stay at our hotel. I am glad to know that you enjoy the view from fitness and bathroom and liked our breakfast buffet. Once again, thank you for your kind words. My team truly appreciate it and we look forward to welcome you again in the soonest chance. All the best wishes. Stefano Maccagno General Manager

10/10 – Uitstekend

Karan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We got an upgraded room by paying extra check in as we arrived a bit early. Room was absolutely gorgeous on 15th floor. Massive balcony and waking distance to the beach. Happy hours in the evening at the rooftop was just so gorgeous in the evening. Excellent buffet breakfast as well. Love it
1 nacht verbleven in april 2024

10/10 – Uitstekend

??

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very confortable hotel
4 nachten verbleven in april 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear TAKAYUKI ENDOThank you very much for taking your time to share your feedback with us.It was truly delighted to know that you had a comfortable stay with us. We all look forward to welcoming you back to Four Points by Sheraton Danang, where we would have chance to create another satisfying and memorable stay for you.

4/10 – Matig

yongshup

Reisde met een groep
Negatief: Netheid
냄새가 심함 비흡연 방에서 흡연 냄새가 많이 남
2 nachten verbleven in april 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear YongshupThank you for taking your precious time to provide us the valuable feedback. We do regret to read that our room not meet your expectations. We pride ourselves on strong customer service and the service you received certainly did not reflect our standards. We take this very seriously and we hope to have another chance to bring you a better experience.

8/10 – Goed

Jason

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff go out of their way to please the guests. The location of the property has less food options nearby compared to 1km to 2km further south, so would need to catch Grab for quick trip down south for more food options. The downside to this hotel was the strong foul smell in the lobby for the six days we stayed there. It had gotten worse as the longer we stayed.
6 nachten verbleven in maart 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear JasonWe want to express our deepest apologies for any inconvenience you may have experienced during your recent visit. We truly understand how frustrating that can be, and rest assured that we take your feedback very seriously. Our leadership team has been informed of your concerns and we are taking the necessary steps to ensure that this does not happen again in the future. We are incredibly grateful for your feedback, and we hope to have the pleasure of providing you with the exceptional service you deserve on your next visit.

8/10 – Goed

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Two main things I didn’t like. First - the housekeeping didn’t clean my room until late afternoon (after 4pm). Second - only hotel I’ve ever stayed at that made me wait to check out while they “checked” my room. That was highly insulting. I already had a card on file, so the “check” was unnecessary and a waste of my time.
6 nachten verbleven in maart 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear MichelleThank you for reaching out to us about your recent experience. We are terribly sorry that we did not meet your expectations and your comment was received by our team. We take this very seriously and would love to welcome you back for a better experience.

8/10 – Goed

Tetsu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
部屋もよく、とても快適に過ごすことができました。海から朝日が昇る様子がとてもきれいでした。朝食も最高でした。
2 nachten verbleven in maart 2024
Reactie van Four Points by Sheraton Danang op 20 mrt 2024
Dear TetsuThank you for staying with us ! I am glad to know that you had a memorable stay and enjoy hotel facilities. We all look forward to welcoming you again soon to Four Points by Sheraton Danang.

10/10 – Uitstekend

Kyoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ホテルはとても良いです 周辺はこれから開発されるのかな ビーチフロントで眺めはいいです。 実際に海に行くには少し歩きます。
3 nachten verbleven in februari 2024
Reactie van Four Points by Sheraton Danang op 26 feb 2024
Dear KyokoThank you very much for your review about your recent stay. I am glad that you had a great time with us and enjoyed hotel facilities and services. The surrounding area will be developing and we do hope to have an opportunity to welcoming you back in the future for another memorable stay.Best regards,

10/10 – Uitstekend

Kazunori

2 nachten verbleven in februari 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear KazunoriThank you for your fantastic review. We are truly happy to know that our service and room met your expectations. We look forward to welcoming you back to Four Points by Sheraton Danang again soon!

8/10 – Goed

PO PING DEBBIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Four Points by Sheraton Danang op 22 feb 2024
Dear Po Ping Debbie YanI appreciate for taking the time to rate our services. I hope that you had a great stay with us. We all look forward to welcoming you back to Four Points by Sheraton Danang in the future. Best regards,

10/10 – Uitstekend

Kenneth

2 nachten verbleven in februari 2024
Reactie van Four Points by Sheraton Danang op 15 apr 2024
Dear KennethThank you for taking the time to giving us a great review. It truly was our pleasure to know that you had a wonderful holiday with us. Each staff is looking forward to welcoming you and your loved ones back to our hotel again soon

8/10 – Goed

dongkyun

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
아침식사의 맛과 구성이 별로임. 침대는 아주 편안함. 뷰가 멋짐
6 nachten verbleven in januari 2024
Reactie van Four Points by Sheraton Danang op 5 feb 2024
Dear DongkyunThank you very much for taking time to give us a feedback. We are delighted to know that you enjoyed your stay, particularly our room facilities. Besides, we are truly sorry that our breakfast was not as good as you expected. We look forward to having a chance to welcome you back with a better experience.

2/10 – Ontzettend slecht

Luke Jon

Reisde met partner
Negatief: Voorzieningen
Overpriced hotel - room wasn’t clean (cleaners clean the room without shoes), service was terricle making us feel like we were intruders rather than guests, lifts always slow and we needed to wait everytime we left and came back - outside hotel is not the best beach and we needed to walk a distance to the proper beach. Much better hotels are available so don’t choose this one
3 nachten verbleven in januari 2024

6/10 – Redelijk

Sungchul

Zakenreiziger
5 nachten verbleven in januari 2024
Reactie van Four Points by Sheraton Danang op 26 feb 2024
Dear SungchulThank you for choosing to stay at Four Points by Sheraton Da Nang. It was our pleasure having you here, I hope that you had a wonderful holiday and We look forward to welcoming you back soon. Best regards,

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location just next to the beach. Friendly staff and nice roof top swimming pool
2 nachten verbleven in januari 2024
Reactie van Four Points by Sheraton Danang op 12 jan 2024
Dear MarkThank you very much for staying with us. We are truly happy to know that our service and hotel facilities met your expectations. The entire team hope that we may have the opportunity to welcome you back soon for another great stay.

10/10 – Uitstekend

Cho Han Il

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
청결하고, 조식뷔페, 수영장 모든것이 훌륭합니다
3 nachten verbleven in januari 2024
Reactie van Four Points by Sheraton Danang op 12 jan 2024
Dear Cho Han IIIt was our pleasure to know that you had a wonderful holiday and enjoy hotel facilities. We all look forward to welcoming you back soon for another memorable stay. Best regards.

8/10 – Goed

CHIA

2 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 22 feb 2024
Dear ChiaI appreciate for taking the time to rate our services. I hope that you had a great stay with us. We all look forward to welcoming you back to Four Points by Sheraton Danang in the future. Best regards,

10/10 – Uitstekend

Jun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View from the bathroom. Enough space in the room. Friendly staffs. Didn’t like people during breakfast.
2 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 22 feb 2024
Dear JunThank you for review about your recent stay. I am glad that you enjoyed your time at Four Points by Sheraton Danang. Each staff is looking forward to welcoming you back to our hotel again in the future.Warmest regards,

8/10 – Goed

Chioi

3 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 16 jan 2024
Dear ChioiThank you very much for choosing to stay with us and rating our service. It was our pleasure to know that you had a wonderful holiday, and we look forward to welcoming you back soon.Best regards,

2/10 – Ontzettend slecht

Helen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I hope Hotel.com and hotel to be honest.
I made a reservation for $37 per day including dinner. However, the hotel said it had not received a message from Hotel.com and only provided a breakfast buffet. And they told me to resolve this issue with Hotel.com. I also signed up for insurance. Please refund the difference of $21 x 3 days. I made a reservation for a high floor with a view of the ocean, but they gave me a room 10th floor with a city view and a bit of the ocean. After a long time, I finally got a room on the 26th floor with a ocean view. I hope this doesn't happen again in the future.
3 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 16 jan 2024
Dear Ms Helen,Many thanks for taking the time to share your recent experience with us!We are truly sorry that your stay was not as you expected. On behalf of Four Points by Sheraton Da Nang, we always strive to deliver the best quality of service. Please rest assured that your feedback has been shared and taken wholeheartedly with our team for future improvements. Once again, we deeply apologize for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Sincerely,

6/10 – Redelijk

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good position
Nice position for the beach, we did not enjoy the best of weather so we spent a lot of time in taxi's going into town. Not expensive. Hotel staff etc are very helpful and professional. Our onlycritisim were the the lifts for 36 floors and as there are only 4 geting up and down to breakfast in the morning could be difficult. But once again a good hotel.
11 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 12 jan 2024
Dear BrianThank you for sharing your feedback with us. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; room facilities, helpful and professional service provided by our staffs. Also we sincerely regret that there still disadvantage exists regarding to slow lift but we believe it would positively contribute to our hotel's future improvement. We all look forward to welcoming you back to Four Points by Sheraton Danang, where we would have chance to create another satisfying and memorable stay for you.Best regards,

10/10 – Uitstekend

Myung soo

17 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 5 feb 2024
Dear Myung SooThank you very much for choosing to stay with us and giving us a perfect review. It was our pleasure to know that you had a wonderful holiday, and we look forward to welcoming you back soon.Best regards,

10/10 – Uitstekend

Eng Boon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free bicycle rental
5 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 22 dec 2023
Dear Eng BoonThank you for staying with us ! We are glad that you enjoyed your time at Four Points by Sheraton Danang. Each staff is looking forward to welcoming you back to our hotel again in the future.Warmest regards

8/10 – Goed

Ching Yuk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is clean and the staff are very nice and help. However, it doesn’t have dinning option nearby.
2 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 22 dec 2023
Dear Ching YukThank you so much for taking the time to share your feedback at Four Points by Sheraton Danang. I am happy to read that you enjoyed our hotel facilities and service provided by our staffs. We all look forward to welcoming you back again soon.Warmest regards,

10/10 – Uitstekend

YASUHIRO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 20 dec 2023
Dear YasuhiroIt’s great to know that you had a great stay with us at Four Points by Sheraton Danang. The team and I look forward to welcoming you back for another delightful experience. Best regards,

10/10 – Uitstekend

JIN LIM

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 20 dec 2023
Dear Jin LimIt’s great to know that you had a great stay with us at Four Points by Sheraton Danang. The team and I look forward to welcoming you back for another delightful experience. Best regards,

10/10 – Uitstekend

JINTAE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 20 dec 2023
Dear JintaeIt is such a great pleasure to know that you had a good time at Four Points by Sheraton Danang. The team and I look forward to having you back with us soon.Best regards.

8/10 – Goed

taesoo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 20 dec 2023
Dear TaesooIt’s great to know that you had a great stay with us at Four Points by Sheraton Danang. The team and I look forward to welcoming you back for another great stay. Best regards,

6/10 – Redelijk

CHEOL RO

Reisde met familie
Positief: Netheid, personeel en service
주변이 지저분해서 별로였습니다
2 nachten verbleven in december 2023
Reactie van Four Points by Sheraton Danang op 19 dec 2023
Dear Cheol RoMany thanks for taking the time to share your recent experience with us!We are truly sorry that your stay was not as you expected. Despite surrounding area is construction, but we hope that you had a great stay with us. We look forward to having a chance to welcome you back at Four Points by Sheraton Danang.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms smelt like stale moldy carpet. They switched my room and once the AC was off the same thing. Elevators are very busy and in the morning you will be waiting a long time to get on
1 nacht verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 5 dec 2023
Dear Rahim JethaMany thanks for taking the time to share your recent experience with us!We are truly sorry that your stay was not as you expected. On behalf of Four Points by Sheraton Da Nang, we always strive to deliver the best quality of service. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, we deeply apologize for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Sincerely,

10/10 – Uitstekend

Nironsiga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was awesome.
2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 29 nov 2023
Dear NironsigaThank you very much for your awesome review. We are glad to know that you had a great stay with us. The entire team look forward to welcoming you back in the future. Warmest regards,

8/10 – Goed

JINTAE

Positief: Netheid
2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 20 dec 2023
Dear JintaeWe appreciate for taking the time to rate our services. I hope that you had a great stay with us. We all look forward to welcoming you back to Four Points by Sheraton Danang in the future. Best regards,

8/10 – Goed

Eric, Arlington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 22 nov 2023
Dear Eric,Thank you for choosing Four Points by Sheraton Da Nang. We appreciate you taking the time to rate our services. It was our pleasure to know that you had a wonderful holiday, and we look forward to welcoming you back soon.Best regards.

8/10 – Goed

TAKAO

2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 20 nov 2023
Dear TakaoThank you for choosing to stay with us and giving us review. We are very pleasure to hear that you enjoyed your holiday with us.The team and I hope that we may have the opportunity to welcome you back soon for another great stay.

8/10 – Goed

MAYUKO

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
breakfast was nice! hospitality was great!
2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang. op 16 nov 2023
Dear MayukoThank you very much for choosing stay with us and give us a great review. We are pleased to know that you enjoyed our breakfast buffet and our hospitality service provided by our associates. The entire team look forward to welcome you back in the future. Best regards.

10/10 – Uitstekend

Sampson Hin Chung

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent resturant, hotel staff was amazing
2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 14 nov 2023
Dear Sampson Hin ChungThank you so much for your feedback about your stay. We're glad to know that you had a good time at our restaurant and enjoyed our hospitality service provided by our associates. The entire team is looking forward to having you back with us soon.

10/10 – Uitstekend

Hideaki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの親切さと細やかなサービスのおかげで快適に過ごすことができました。 滞在中にタクシーとちょっとしたトラブルがあったのですが、ホテルに相談したら間に入ってくれました。 そのおかげで無事に解決することができ、とても感謝してます。 立地に関しては市街地から離れているため買い物等は不便かも知れませんが、街に比べたら外は静かで、なによりビーチが近くにあるので日の出前に散歩するには好立地です。 またダナンに来ることがあれば、ここに泊まりたいです!
2 nachten verbleven in november 2023
Reactie van Four Points by Sheraton Danang op 7 nov 2023
Dear Hideaki YuasaThank you very much for choosing to stay with us and for sharing such great feedback. I sincerely appreciate your positive review regarding the attentive and kind service provided by our staff during your recent stay. It's wonderful to know that our team was able to address an issue you encountered and resolve it to your satisfaction.The team and I can't wait to welcome you back at Four Points by Sheraton Danang in the future. Best regards.

10/10 – Uitstekend

jeong hyun

1 nacht verbleven in oktober 2023
Reactie van Four Points by Sheraton Danang op 7 nov 2023
Dear Jeong Hyun Thank you for choosing Four Points by Sheraton Da Nang. We appreciate you taking the time to rate our services. It was our pleasure to know that you had a wonderful holiday, and we look forward to welcoming you back soon.Best regards.

8/10 – Goed

MARIKO

Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2023
Reactie van Four Points by Sheraton Danang op 31 okt 2023
Dear MarikoThank you for choosing Four Points by Sheraton Da Nang, It was our pleasure having you here, I am glad you had a wonderful holiday and We look forward to welcoming you back soon. Best regards.

10/10 – Uitstekend

Long

4 nachten verbleven in oktober 2023
Reactie van Four Points by Sheraton Danang op 9 nov 2023
Dear Long HuangThank you for staying with us. We are very happy that you had great time at Four Points by Sheraton Danang. We look forward to welcoming you back soon. Best regards

10/10 – Uitstekend

SUNGJUN

3 nachten verbleven in oktober 2023
Reactie van Four Points by Sheraton Da Nang op 17 okt 2023
Dear SungjunThank you very much for your perfect review. It truly was our pleasure to know that you had a wonderful holiday at Four Points by Sheraton Danang. We look forward to welcoming you back soon.

10/10 – Uitstekend

Tu

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fabulous! thanks for everything 👍👍👍
6 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 11 okt 2023
Dear Tu Thank you for choosing Four Points by Sheraton Da Nang, It was our pleasure having you here, I am glad you had a wonderful holiday and We look forward to welcoming you back soon. Best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 11 okt 2023
Dear our valued guest,Thank you for choosing Four Points by Sheraton Da Nang, It was our pleasure having you here, I am glad you had a wonderful holiday and We look forward to welcoming you back soon. Best regards.

8/10 – Goed

SUJI

2 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 17 okt 2023
Dear SujiWe are delighted that you chose to stay with us at Four Points by Sheraton Da Nang. Thank you for sharing your feedback with us; it means a lot to our team. We are thrilled to hear that you have some fond memories from your time here, and we cannot wait to welcome you back in the future!

10/10 – Uitstekend

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Danang er bare supert :)
Fantastisk hotel, frokosten helt utrolig bra.
4 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 11 okt 2023
Dear MortenThank you for choosing Four Points by Sheraton Da Nang, It was our pleasure having you here, I am glad you had a wonderful holiday and We look forward to welcoming you back soon. Best regards.

8/10 – Goed

hideaki

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても綺麗なホテルです。プールが36階に有りタオルなども完備していてとても満足でした。 街に出るのに少し離れてるかな?
3 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 11 okt 2023
Dear HideakiWe are delighted that you chose to stay with us at Four Points by Sheraton Da Nang. Thank you for sharing your feedback with us; it means a lot to our team. We are thrilled to hear that you have some fond memories from your time here, and we cannot wait to welcome you back in the future! Best regards.

10/10 – Uitstekend

Sandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 11 okt 2023
Dear SandroThank you for your amazing review. We are overjoyed to hear that you enjoyed your stay with us.We are delighted to see that you enjoyed your stay with us . Your satisfaction is our greatest reward, and we're motivated to keep delivering exceptional services. We can't wait to host you again and provide you with another memorable stay !Warmest regards.

8/10 – Goed

Uy

Guard/doorman doesn’t really do or ask if you need anything. Poor English skill. Doesn’t help with baggage. Shower was not good condition, appeared old. Not near the main beach. Limited entertainment or venues in surrounding area. The pool is small. The jacuzzi and sauna was not hot enough. On the plus side the receptionist and staff were nice. The repair man was good. Had to fix a leak in the toilet and they gave me complimentary desert. Hotel layout is weird. There appears to be a conjoining hotel call Altara within this hotel.
3 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 13 sep 2023
Dear Uy Thi HoangMany thanks for taking the time to share your recent experience with us!We are truly sorry that your stay was not as you expected. On behalf of Four Points by Sheraton Da Nang, we always strive to deliver the best quality of service. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, we deeply apologize for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Sincerely,

10/10 – Uitstekend

Kyoka

Positief: Netheid, personeel en service
3 nachten verbleven in september 2023
Reactie van Four Points by Sheraton Da Nang op 13 sep 2023
Dear KyokaThank you for choosing to stay with us and giving us a perfect review. We are very pleasure to hear that you enjoyed your holiday with us. We hope to have a chance to host you again. Warmest regards,

10/10 – Uitstekend

inna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
다낭호텔로 강추합니다
다른 호텔비해 로비 향도 쾌적하고 무엇보다 에어컨도 시원했어요 전반적으로 다 깔끔햇고 조금 아쉬웟던건 풀장 한곳에는 물관리가 제대로 안되는지 좀 지저분해 보였는데 다낭가면 또 선택할것같아요
1 nacht verbleven in augustus 2023
Reactie van Stefano Maccagno -General Manager op 8 sep 2023
Dear Inna JoThank you very much for taking your time to share your feedback with us.It was truly fantastic to hear about your lovely stay at Four Points by Sheraton Danang. Also we sincerely regret that there still some disadvantage exists regarding the swimming pool was not clean on that day but we believe it would positively contribute to our hotel's future improvement. We would love to have another opportunity to welcome you back to Four Points by Sheraton Danang in the future. Sincerely,