Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 18 van 101 beoordelingen" "
10 - Uitstekend
18
Gastenscore: 8 - Goed. 36 van 101 beoordelingen" "
8 - Goed
36
Gastenscore: 6 - Redelijk. 29 van 101 beoordelingen" "
6 - Redelijk
29
Gastenscore: 4 - Matig. 10 van 101 beoordelingen" "
4 - Matig
10
Gastenscore: 2 - Ontzettend slecht. 8 van 101 beoordelingen" "
2 - Ontzettend slecht
8
6,6/10
Netheid
7,6/10
Personeel en service
6,0/10
Voorzieningen
6,6/10
Staat van de accommodatie en faciliteiten
6,0/10
Milieuvriendelijkheid
Beoordelingen
2/10 – Ontzettend slecht
Heykyung
Reisde met familie
22 apr 2024
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
객실은 어둡고 냄새나고 침대는 쿠션없어서 딱딱한 나무마루에서 자는 느낌입니다.
창문도 작은것하나로 환기가 부족하고 에어콘,TV.선풍기도 구형으로 오래되었습니다.
객실 내부에는 개미와 바퀴벌레가 나옵니다!
Heykyung
1 nacht verbleven in april 2024
Reactie van LỄ TÂN op 24 apr 2024
Thank you so much for choosing Happy Day Hotel as your place to stay recently. We extremely appreciate your time writing this review for us and also other customers to read. We hope the convenient location helped you a lot to show you around the city center and made your trip more interesting. We are very sorry to hear your problem and we have let the specialized department handle the problem thoroughly, we hope you accept our apologize. We are looking forward to seeing you here and serving you better. Best regards
4/10 – Matig
Todd
Reisde met een groep
16 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are very small
Todd
2 nachten verbleven in februari 2024
4/10 – Matig
Mats
4 feb 2023
Mats
1 nacht verbleven in februari 2023
6/10 – Redelijk
ひろ, 富山
11 jan 2020
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Old,small,bad breakfast , disappointing and not worth staying at all
Geverifieerde reiziger
1 nacht verbleven in januari 2020
10/10 – Uitstekend
Sheldon
17 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sheldon
2 nachten verbleven in december 2019
Reactie van Jade op 31 dec 2019
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards. Jade Luong- Customer Care
8/10 – Goed
Geverifieerde reiziger
17 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards.Jade Luong- Customer Care
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep
13 nov 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
용다리 호수? 바로 앞에 있는 호텔이었지만 벽뷰의 룸을 주더라구요 ㅎㅎ
다행히도 잠만 자고 나올 숙소로 고른거라 크게 아쉬움이 남진 않았어요. 작고 있을거 딱 있어서 괜찮았어요. 그래도 걸어서 한시장이랑 콩카페, 맛집 왠만한거 다 있어서 잠만 잔다면 다시 이용해도 괜찮을 거 같아요. 벌레도 없고 나름 청결한 거 같아요 !
Geverifieerde reiziger
1 nacht verbleven in november 2019
Reactie van Olivia op 3 dec 2019
Dear valued guest,
Thank you so much for choosing our hotel to stay in!
The room you booked which is Standard so that's why no view in that kind of room. And all the details are published on Expedia.com.
If you want to have a room with river view, we recommend Deluxe Room.
Regards,
6/10 – Redelijk
Shuk Han
26 okt 2019
質素與價錢成正比的酒店
地點非常方便, 大堂服務員友善, 價錢商宜
Shuk Han
4 nachten verbleven in oktober 2019
Reactie van Olivia Ha - Customer Care op 9 nov 2019
Dear valued guest,
Thank you for choosing Happy Day Hotel to stay and spending the time to give us a good review on Expedia.com. We are really grateful for the appreciation of staff and location at our hotel. We always want to give customers the best services. We want to let you know that it was such a pleasure to serve you and your friends also. Please make a plan to come back here at Happy Day Hotel one day not so far. We hope we were a part of your joy.
Best regards,
Olivia Ha - Customer Care.
10/10 – Uitstekend
yoji, 千葉
20 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Olivia Ha - Customer Care op 9 nov 2019
Dear valued guest,
We are so glad when given your good review of our hotel, we appreciate this because it's motivation for us to keep on trying our best and bring better services to customers. We hope that you and your family could enjoy perfect things here during your trip. Thank you so much and looking forward to seeing you in next time.
Best regards,
Olivia Ha - Customer Care
10/10 – Uitstekend
sandra
14 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
happy travellers
lovely boutique hotel, right on the riverfront, rooms clean and comfortable, all equipement works,areas of past repairs present i.e shower recess but the repairs stop the leakage from the shower recess ,just looks a little unsightly, breakfast good selection. staff amazing ,very helpful with booking tours.
sandra
1 nacht verbleven in oktober 2019
Reactie van Olivia Ha - Customer Care. op 21 nov 2019
Dear valued guest,
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Booking. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, the restaurant near our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at the hotel day by day. Hope to see you again at Happy Day Hotel Da Nang.
Thanks and best regards.
Olivia Ha - Customer Care.
6/10 – Redelijk
Geverifieerde reiziger
19 jul 2019
Geverifieerde reiziger
4 nachten verbleven in juli 2019
Reactie van Olivia Ha - Customer Care. op 24 jul 2019
Dear our valued guest,
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang.
Thanks and best regards.
Olivia Ha - Customer Care.
8/10 – Goed
Geverifieerde reiziger
9 jul 2019
Geverifieerde reiziger
1 nacht verbleven in juli 2019
Reactie van Olivia Ha - Customer Care op 15 jul 2019
Dear our valued guest,
We are so glad when given your good review about our hotel, we appreciate this because it's motivation for us to keep on trying our best and bring better services to customers. We hope that you and your family could enjoy perfect things at here during your trip. Thank you so much and looking forward to seeing you in next time.
Best regards,
6/10 – Redelijk
TRUONG SON
8 jul 2019
Negatief: Netheid
TRUONG SON
2 nachten verbleven in juli 2019
Reactie van Olivia Ha - Customer Care op 15 jul 2019
Dear our valued guest,
We are so glad when given your good review about our hotel, we appreciate this because it's motivation for us to keep on trying our best and bring better services to customers. We hope that you and your family could enjoy perfect things at here during your trip. Thank you so much and looking forward to seeing you in next time.
Best regards,
2/10 – Ontzettend slecht
park
Reisde met een groep
9 jun 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
위치만 다낭성당 한시장에서 가까워서 좋을뿐..
에어컨 안시원하다고햇더니 원래 느려서 그렇다며 나갈때 카드꽂고 나가라해서 나갔다 5시간 후에 들어왔는데도 바깥보다 더움..
에어컨 고장난거임
리셉션은 찜통인데 리셉션에있는 팬을 방에 가져다 주겠다는 거임.. 환불받고 나가겠다 했더니 익스피디아 결제라서 안된다고 그럼. 어찌어찌 기다리고 직원도 통화를 길게하더니 결국은 70프로 현금으로 환불받고 나옴. 너무 힘들었음
park
1 nacht verbleven in juni 2019
Reactie van jade op 19 jun 2019
Dear Valued Guest,
Thank you so much for choosing Happy Day Hotel as your place to stay recently. We extremely appreciate your time writing this review for us. We sincerely appologize for the inconvenience you'd experienced. It is the fact that it was the most severe season in Viet Nam special in Da Nang city, As a result, the air conditioner could not make cool immediately.Additionally, we'd tried our best to suggest you some cooling equipments and hoped it would make you feel better, however we did not receive your approve. Please accept our sincere apology and symathize about that.We promise we would serve you better for your next coming. We are looking forward to seeing you here.
Regards.
Jade Luong- Customer Care
10/10 – Uitstekend
Peter_Richert
Reisde met familie
4 jun 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beste Aussicht auf die Dragonbridge, Samstag ab 21°° Feuer und Wassershow zu Fuß auf die andere Seite.
Peter_Richert
1 nacht verbleven in mei 2019
Reactie van Jade Luong op 6 jun 2019
Dear our valued guest,
Thank you so much for choosing HAPPY DAY HOTEL as your place to stay during your holiday. Our hotel is located in main and the most beautiful of Da Nang city and nearby tourist places , bars, restaurants... Especially, You can see wonderful bridges and Han river views.We are looking forward to seeing you here and serving you better.
Yours sincerely,
Jade Luong
10/10 – Uitstekend
Hien
24 mei 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hien
2 nachten verbleven in mei 2019
Reactie van ngoc han op 26 mei 2019
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards. Ngoc Han- Customer Care
8/10 – Goed
Geverifieerde reiziger
30 apr 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy and comfortable
Cozy and quiet. Good location. A bit confusing, due to the presence of a different hotel with similar name next door.
Geverifieerde reiziger
2 nachten verbleven in april 2019
Reactie van Thien Trang - customer care op 16 mei 2019
Dear our valued guest,
I would like to say thank you for choosing our hotel to stay and appreciate your valuable feedback on our staffs and our rooms. Our hotel is located in the main and the most beautiful of Da Nang city and nearby tourist places, bars, restaurants... Especially, You can see wonderful bridges and Han river views. Hope you to have a good time here. We always try to bring the best services to customers. It was a pleasure to have you as our guest and we truly look forward to your next visit. And the name of the next-door hotel is Brilliant, And I hope you still remember our hotel name: Happyday Hotel .
Thanks and best regards,
Thien Trang - customer care
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met partner
22 apr 2019
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is terrible. There was bed bug on the bed crawling. They wouldn’t change room so I ditch the hotel and can’t get a refund.
Geverifieerde reiziger
2 nachten verbleven in april 2019
Reactie van Thien Trang-Customer Care op 19 mei 2019
Dear our valued guests,
We are extremely alarmed by your statement regarding your dissatisfaction during your stay with us, we take these situations very seriously indeed. I have personally addressed this with our housekeeping staff to ensure this won't happen again.
Once again, we are sorry that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one.
Kind regards,
Thien Trang-Customer Care
6/10 – Redelijk
Geverifieerde reiziger
19 apr 2019
Positief: Personeel en service, voorzieningen
Geverifieerde reiziger
2 nachten verbleven in april 2019
Reactie van Thien Trang-Customer Care op 16 mei 2019
Dear Guest,
Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome.
We appreciate your comments, and most importantly, we value your business!
Best regards,
Thiên Trang-Customer Care
4/10 – Matig
Geverifieerde reiziger
Reisde met familie
8 apr 2019
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Thien Trang-Customer Care op 16 mei 2019
Dear valued guests, thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. I know our front office team will do everything in their power to check our guests in as conveniently as possible, however, I apologize for our misunderstanding. Once again, we are sorry that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one.
Kind regards,
Thien Trang-Customer Care
8/10 – Goed
Geverifieerde reiziger
1 apr 2019
Geverifieerde reiziger
1 nacht verbleven in maart 2019
Reactie van Thiên Trang-Customer Care op 16 mei 2019
Dear Guest,
Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome.
We appreciate your comments, and most importantly, we value your business!
Best regards,
Thiên Trang-Customer Care
6/10 – Redelijk
Benny
27 feb 2019
Positief: Netheid
Negatief: Comfort kamer
Budget Hotel Can't Expect More
Location was good. Many restaurants and market around. Only complaints are the bed, hard like a stone and aircon not cold. No wonder hotel has wall fan as backup. Hahaha. Receptionists were friendly and helpful. Overall with this price cannot expect too much
Benny
2 nachten verbleven in februari 2019
8/10 – Goed
YEN-CHENG
23 feb 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
地點不錯
吃早餐的地方,蚊子好多。樓下就是SPA店,按完就可以爽爽睡覺。漢市場跟粉紅教堂,走路五分鐘就到了。
YEN-CHENG
2 nachten verbleven in februari 2019
8/10 – Goed
YEN-CHENG
22 feb 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in januari 2019
2/10 – Ontzettend slecht
dajeong
24 jan 2019
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
바퀴벌레
비행기 시간때문에 반나절정도 쉬려고 간곳. 침대에서 바퀴벌레 나와서 체크인하고 4시간도 안되서 도망 나옴.. 다른 방은 모르겠는데 저는 제일 싼 방으로 예약했고 창문없고 좁고. 침대에서 바퀴벌레 나오고 털 묻어있고.. 차라리 돈좀 더 보태서 4성급으로 갈걸 그랬어요
dajeong
1 nacht verbleven in januari 2019
4/10 – Matig
seongyong
13 jun 2018
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
좋은 기억보다는 부정적인 이미지.
주변 접근성만 좋음, 에어컨이 약해 많이 더웠음. 수압 약함. 작은 벌레들이 있었음. 전체적으로 비추천.
seongyong
1 nacht verbleven in juni 2018
Reactie van hân op 16 jun 2018
Dear our guest valued ,
Thank you so much for choosing our hotel to stay in your trip . We really sorry for the problem of air-conditioner making you feel uncomfortable . We are replacing all our old equipment to give the best service for customer , but so sorry when in the time you check-in , we still don't finish your room . We make sure that in the next time you stay at our hotel , we will make you satisfy with our service .
We hope having chance to meet you and serve you with the better service .
Ngoc Han - Customer Care
8/10 – Goed
Geverifieerde reiziger
28 mei 2018
Positief: Personeel en service, comfort kamer
Good location (in the city center) with a reasonable price. The facilities are old.
Geverifieerde reiziger
1 nacht verbleven in mei 2018
Reactie van hân op 7 jun 2018
Dear our valued guest ,
Thank you so much for choosing our hotel to stay in your trip and spending your time giving our review on expedia . Our hotel is located in the center , It is near almost the main roads and shops , So It is the most convenient of our hotel for customer .We aslo sorry for the old facilities making you feel unsatisfied . We are changing all the old facilities , but We still don't finish your room in this time , so sorry again .
We are improving our service to give customer the best service .
We hope have chance to serve you with the better service in the next time .
Thanks and Best Regards ,
Ngoc Han - Customer Care
2/10 – Ontzettend slecht
Chul Seung, 대한민국
1 mei 2018
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
솔직히 하루 숙박에 돈 3만원 진짜 아깝다는 생각 듭니다
숙박시설은 낡았으며 침구류는 누런게 세탁되었는지
의심스러웠으며 무엇보다도 안좋았던 부분은 청소하는 직원이 상주 하는게 아니라 외주 직원이 오는 지 아침부터 청소한다면서 자고 있는데 문열고 불쑥 들어왔습니다.혹시숙박을 하신다면 문을 꼭 이중잠금하세요
그리고 나가실 때 프런트 직원에게 몇시 까지 청소해달라고
말하는 것 잊지 마세요 한시간 동안 밖에서 돌아다녔는데
돌아와 보니 청소 안되어 있어서 한번 더 말하고 1시간 더 배회했습니다.정말 최악입니다.3박중에서 청소를 매일 안하는 경우 처음 겪었습니다.황당한 호텔
그리고 제발 유지보수 좀 하세요 샤워기 꼭지가 부숴져 있는데 그대로 방치 샤워하는데 옆으로 새는 물이 절반이 넘어요
Chul Seung
Reactie van ngoc han op 28 mei 2018
Dear our valued guest ,
Thank you so much for choosing our hotel to stay during your trip . We really sorry for unexpected problem at our hotel making you unsatisfied . If you want to clean your room , you can call to receptionist to request . We will ask housekeeper to help you immediately . Your comment will help us check and train our staff again .
We hope having the next time to serve you with the better service.
Best Regards,
Ngoc Han - Customer Care
8/10 – Goed
Geverifieerde reiziger
30 apr 2018
Negatief: Staat van de accommodatie en faciliteiten
Dear our valued guest,
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards.
Ngoc Han - Customer Care.
6/10 – Redelijk
Geverifieerde reiziger
21 apr 2018
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Acceptable cleaniness. Abit old. Was given a 3rd storey unit facing river but view was partially blocked by the signboard. Friendly staffs.
Geverifieerde reiziger
2 nachten verbleven in april 2018
Reactie van ngoc han op 28 mei 2018
Dear our valued guest,
Thank you so much for choosing HAPPY DAY HOTEL as your place to stay during your holiday. Our hotel is located in main and the most beautiful of Da Nang city and nearby tourist places , bars, restaurants... Especially, You can see wonderful bridges and Han river views.We are looking forward to seeing you here and serving you better.
Yours sincerely,
Ngoc Han - Customer care
Reactie van Van Anh - Customer Care op 23 apr 2018
Dear valued guest,
Warmest greeting from Happy Day Hotel Danang. Thank you for choosing Happy Day Hotel Danang for your trip and taking valuable time to leave the comment at Expedia. It is always a pleasure to receive the positive feedback about our location as well as our staffs. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to seeing you again in our hotel in the future.
Best Regards,
Van Anh - Customer Care.
10/10 – Uitstekend
thiam siew, malaysia
1 apr 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel and near to the river.
everything is fine here, I like it so much.
The attitude of the staff is very good.
There are many cafes and restaurants around.
thiam siew
5 nachten verbleven in maart 2018
Reactie van Van Anh - Customer Care op 2 apr 2018
Dear our valued guest,
Thank you so much for choosing HAPPY DAY HOTEL as your place to stay during your holiday and giving us the best review on Expedia. Our hotel is located in main and the most beautiful of Da Nang city and nearby tourist places , bars, restaurants... Especially, You can see wonderful bridges and Han river views.We are looking forward to seeing you here and serving you better.
Yours sincerely,
Van Anh Trinh - Customer care
10/10 – Uitstekend
Geverifieerde reiziger
20 mrt 2018
Positief: Personeel en service, comfort kamer
Geverifieerde reiziger
1 nacht verbleven in maart 2018
2/10 – Ontzettend slecht
Jongchul
18 mrt 2018
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jongchul
1 nacht verbleven in maart 2018
4/10 – Matig
Jeonghun
12 mrt 2018
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
따뜻한 물이 안나옴.. 조식 맛없고 양도 적음
Jeonghun
1 nacht verbleven in maart 2018
Reactie van Vân Anh - Customer Care op 20 mrt 2018
On be half of staff , thank you for your choosing our hotel to stay. Our hotel is very convenient to visit tourist places and enjoy local foods, bars, restaurants,...we are trying to bring guests a perfect service during their stay at hotel day by day. we also apology about facility ( warm water), if you told us, we would change room for you.we are so sorry and being trying to improve it better.Hope to see you at HAPPY DAY HOTEL DA NANG soon.
6/10 – Redelijk
Geverifieerde reiziger
11 mrt 2018
Nice view of river.
Easy access to food
Can see dragon bridge
Geverifieerde reiziger
1 nacht verbleven in maart 2018
Reactie van Vân Anh - Customer Care op 13 mrt 2018
Dear our valued guest,
Warmest greeting from Happy Day Hotel Đà Nẵng. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang.
Thanks and best regards.
4/10 – Matig
Joe.N, 日本
10 mrt 2018
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Vân Anh - Customer Care op 13 mrt 2018
Dear our valued guest,
We truly thank you for choosing Happy Day Hotel to stay and spending the valuable time to give us a feedback on Expedia. We are really grateful for the appreciation of staff at our hotel. We always want to give the customers the best services. About the car, the price of car hiring for you is cheaper than another cars or taxi. We really sorry about that because we did not meet your expectations. Looking forward to seeing you in the near future, we will show you how we improve.
Yours sincerely,
8/10 – Goed
love,Japan, Japan
28 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Phương Thảo - Customer Care op 11 apr 2018
Dear valued guest,
Warmest greeting from Happy Day Hotel Danang. Thank you for choosing Happy Day Hotel Danang for your trip and taking valuable time to leave the comment . It is always a pleasure to receive the positive feedback about our location as well as our staffs. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also sorry for your unsatisfaction about the shower which did not work properly at that day and we handled this problem already. We are looking forward to seeing you again in our hotel in the future.
Best Regards,
Phương Thảo - Customer care.
6/10 – Redelijk
Heinz
28 feb 2018
Negatief: Staat van de accommodatie en faciliteiten
Heinz
5 nachten verbleven in februari 2018
4/10 – Matig
Geverifieerde reiziger
24 feb 2018
Negatief: Netheid, comfort kamer
Nhận phòng không đúng với hợp đồng. Phong cũ, không sạch sẽ.
Geverifieerde reiziger
2 nachten verbleven in februari 2018
Reactie van Vân Anh - Customer Care op 13 mrt 2018
Mến chào quý khách,
Lời đầu tiên thay mặt khách sạn xin cảm ơn quý khách đã lựa chọn Happy Day Hotel làm nơi lưu trú và cũng rất xin lỗi nếu quý khách không hài lòng với chất lượng dịch vụ của khách sạn. Quý khách có thể cho biết quý khách ở trong thời gian nào được không ạ? Để khách sạn kiểm tra và có biện pháp khắc phục.
Cảm ơn và trân trọng
Vân Anh - Customer Care
8/10 – Goed
み, japan
15 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Vân Anh - Customer Care op 26 mrt 2018
Dear our valued guest,
Thank you for your choosing our hotel to stay and give good reviews on Expedia about location and staffs. we hope that you felt happy when staying at here and enjoyed your trip. Looking forward to seeing you in the next trip.
Thanks and best regards,
8/10 – Goed
CHIENWEN
12 feb 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
小資旅遊首選住宿
這次帶父母親、老婆、2歲小孩共5個人一起出國,1月26日至1月29日共入住3晚,當時也是在網部上找了好多飯店,但為了節省經費選擇了HAPPY DAY HOTEL,從入住那一刻起就開始感覺到櫃檯人員、服務人員的親切對待,永遠都是笑臉迎人,然後我們選擇有陽台的房間,真的是選對了,每天一早可以迎接陽光,晚上又有漢江的夜景可以看,真的是太迷人了~早餐也有道地的越式料理可以供選擇~下次有機會還是可以考慮來此住宿。
CHIENWEN
3 nachten verbleven in januari 2018
Reactie van Vân Anh - Customer Care op 13 mrt 2018
Dear our valued guest,
I would like to say thank you for choosing our hotel to stay and appreciate your valuable feedback on our staffs and facilities.Hope you to have a good time in here. We always try to bring the best services to customers. It was a pleasure to have you as our guests and we truly look forward to your next visit.
Thanks and best regards,
Reactie van Vân Anh - Customer Care op 26 mrt 2018
Dear our valued guest,
We truly thank you for choosing Happy Day Hotel to stay and spending the valuable time to give us a feedback. We are really grateful for the appreciation of staffs at our hotel. We always want to give the customers the best services. About the hot water in the room, you know what, hot water can't be enough for bathtub so we really sorry about that because we did not meet your expectations. Looking forward to seeing you in the near future, we will show you how we improve. Yours sincerely,
8/10 – Goed
Phuoc huu
1 feb 2018
Positief: Personeel en service
Great view
We had the river view so it was great. Good location. Only if the bed was better it would have been great all round.
Phuoc huu
1 nacht verbleven in januari 2018
Reactie van Van Anh - Customer Care op 26 mrt 2018
Dear our valued guest,
I would like to say thank you for choosing our hotel to stay and appreciate your valuable feedback on our location. Hope you to have a good time in here. We always try to bring the best services to customers. It was a pleasure to have you as our guest and we truly look forward to your next visit.
thanks and best regards,
Van Anh Trinh - customer care
10/10 – Uitstekend
Angelo
26 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel in excellent location
Nice hotel everything swift, no problem at all. Helpful staff in an amazing location next to the river
Angelo
1 nacht verbleven in januari 2018
Reactie van Xuan Hong - Customer Care Team. op 10 feb 2018
Dear our valued guest,
Thank you for trusting and choosing Happy Day Hotel for your stay and spending the time to give us a good review on Expedia. We are really grateful for the appreciation of staff and location at our hotel. We always want to give the customers the best services. We want to let you know that it was such a pleasure to serve you and your friends also. Please make a plan to come back here at Happy Day Hotel one day not so far. We hope we were a part of your joy.
Best regards,
Xuan Hong - Customer Care Team.
8/10 – Goed
CHIA-YI
26 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Van Anh - Customer Care op 26 mrt 2018
Dear our valued guest,
Thank you so much for choosing HAPPY DAY HOTEL as your place to stay during your holiday. Our hotel is located in main and the most beautiful of Da Nang city and nearby tourist places , bars, restaurants... Especially, You can see wonderful bridges and Han river views.We are looking forward to seeing you here and serving you better.
Yours sincerely,
Van Anh Trinh - Customer care
10/10 – Uitstekend
Geverifieerde reiziger
14 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
不是第一次住了,好方便
Geverifieerde reiziger
4 nachten verbleven in januari 2018
Reactie van Xuan Hong - Customer Care Team. op 20 jan 2018
Dear our valued guest,
Warmest greeting from Happy Day Hotel Danang. Thank you for trusting and choosing our hotel for your trip and taking valuable time to leave the comment at Expedia. It is always a pleasure to receive the positive feedback about our location as well as our service. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are looking forward to welcoming you back for a longer vacation at Happy Day Danang!
Best regards,
Xuan Hong - Customer Care Team.
8/10 – Goed
Jung ah, Korea
5 dec 2017
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
잠시 머무르기 좋은 호텔
한시장, 용다리, 다낭대성당 등 시내와 근접해있고
직원들도 매우 친절해요ㅎㅎ
모녀여행으로 간 것이라 엄마가 너무 힘들것같아서
공항가는 날 짐 놓고 잠시 쉬어갈 용도로 예약했는데
생각했던것보다 괜찮아서 놀랬네요ㅎㅎ
다만 개미가 있는 방도 있었어요ㅜㅜ
그래도 편하게 짐정리하고 쉬다가 공항갔네용ㅎㅎ
잠시 머무르기 좋은 호텔이예요