2/10 – Ontzettend slecht
Jerome, Houston
Reisde met een groep
20 jul 2025
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst hotel I have been in the last 20-years (and I do have pictures to sustain my claim below).
Anymore who gives a review more than 1 or 2 for this hotel is fake.
First let's start with the fact no one was at the front desk when we arrived and we had to wait several minutes (despite chatting to signal our presence) and finally ring the bell to have someone to show up.
Then the fact I had requested a disabled room and was never offered one.
When going to our room to discover that half the carpet was wet and it was smelling moldy.
Back to the front desk (still no one, ring again), we signaled the issue and were answered: "OK, I'll give you another room..."
Like it was something normal and OK to deal with. No apologies, no concerns expressed, nothing...
The hotel itself hasn't been renovated for 20-years or so. There is unfixed (or very poorly fixed) water damages on the wall, A/C is attached to the wall with bare planks, holes in the bathroom door, scratches on wall paint, rust in the bathtub, no even an alarm clock...
You get the idea...
We didn't even have a spare toilet paper roll available, so we ran out of it.
Finally, for breakfast, you will got nothing other than pastries and cereals. No milk, no fresh fruit, no yogurt...
It looks like the owner is cutting every corner it can to save money on this property...
I wouldn't say anything if the property was located in the middle of nowhere with very low passage. But not in the vicinity of the Dallas area...
Jerome
1 nacht verbleven in juli 2025
