Tweepersoonskamer, 2 queensize bedden, toegankelijk voor mindervaliden, niet-roken (Accessible Tub) | Een bureau, een laptopwerkplek, een strijkplank/strijkijzer

Beoordelingen van Comfort Inn & Suites North Dallas - Addison

2.5 out of 5
Comfort Inn & Suites North Dallas - Addison
13900 Parkside Center Blvd, Dallas, TX

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 390 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 107 van 1001 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karii

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusta mucho.
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 14 mei 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly rooms were clean. Having breakfast,pool, and gym were a big plus. The only thing I would suggest is keeping towels and clorox wipes in the gym. I went 3 days in a row and neither were available. The first day I used the gym the bench had a sweat mark where it had just been used and there were nonwipes or towels to clean it
3 nachten verbleven in mei 2024
Reactie van Sophia CSR op 14 mei 2024
Dear Guest,Thank you for sharing your 5-star rating and positive feedback! We're delighted to hear that you found our staff friendly, and rooms clean and enjoyed the convenience of our breakfast, pool, and gym facilities. Your suggestion regarding towels and Clorox wipes in the gym is greatly appreciated, and we'll certainly consider this to improve the experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay soon!

8/10 – Goed

Santos N.

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was ok. The price very decent.
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 29 apr 2024
Dear Guest,Thank you for your 4-star rating! We're glad you liked our affordable price. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

8/10 – Goed

Caitlyn

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 14 mei 2024
Dear Guest,Appreciate your 4-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 – Uitstekend

Natasha

3 nachten verbleven in april 2024
Reactie van Sophia CSR op 21 apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

2/10 – Ontzettend slecht

Samantha

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 21 apr 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 – Uitstekend

Dalenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were courteous and helpful
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 19 apr 2024
Dear Guest,We're pleased to receive your positive feedback! Thank you for sharing your experience with our team. Providing courteous and helpful service is our priority, and we're delighted to have met your expectations. Your 5-star rating is greatly appreciated, and we can't wait to have the opportunity to serve you again in the future!

10/10 – Uitstekend

Dustin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 18 apr 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

4/10 – Matig

Tina M

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
After my check in, I asked for a different room because the gadget in my door was off showing the inside of it. Inside the room, I found the door to the fridge didn’t close all the way. I asked for a different room. Receptionist was friendly. In the 2nd room, the door gadget was hot glued. The door to the fridge looked like an animal scratched it up. The carpet had a bad odor in the entire hotel-the staff was spraying something from a spray bottle several times during the day
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 18 apr 2024
Dear Guest,Our team deeply regret the inconveniences encountered during your stay. We are truly disappointed to learn of the issues with the door gadget, fridge door, and carpet odour in both rooms. Please know that your feedback is invaluable to us, and we are committed to addressing these concerns promptly with our maintenance and housekeeping teams. Your acknowledgement of our friendly receptionist is greatly appreciated, and we look forward to the chance to restore your confidence in us in the future.

2/10 – Ontzettend slecht

Nicole, Tampa

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked in & checked out on the same day. First room had mold above the AC, second smelled like dog. Had to call back multiple times to get a refund cause they had never checked me out when I left the same day!
3 nachten verbleven in april 2024
Reactie van Sophia CSR op 18 apr 2024
Dear Guest,We sincerely apologize for the experience you encountered during your stay. It's deeply concerning to hear about the mold issue and the odor in your second room. We recognize the importance of providing a comfortable and clean atmosphere for our guests, and we will take the necessary steps. Your opinion is crucial to us, and we hope to recover your trust in the future. If you have any further issues with the reimbursement, please contact the property for resolution.

10/10 – Uitstekend

Dtyvion

3 nachten verbleven in april 2024
Reactie van Sophia CSR op 6 mei 2024
Dear Guest,We were delighted to be your hosts recently, thank you for 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 – Goed

Joshua

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 14 apr 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 – Goed

Maria Alejandra, New York

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
:)
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 14 apr 2024
Dear Guest,Appreciate your 4-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Personeel en service
If was cool for the price, they do offer a pool and hot tub the hot tub is nice and roomy the pool isn’t that big but again for thr price and area is was good
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 11 apr 2024
Dear Guest,Our team sincerely appreciate your fantastic review and your 5-star rating! We are happy to learn that you enjoyed using our facilities, especially the hot tub and pool. It's wonderful to hear that you found the hot tub was roomy and that the whole experience was worthwhile. We work hard to provide our visitors with excellent value, so we're happy to hear that your stay was enjoyable. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Jamyiah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No problems
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 9 apr 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 – Goed

Kandy

2 nachten verbleven in april 2024
Reactie van Sophia CSR op 29 apr 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 – Redelijk

Shamaya

Positief: Voorzieningen
Carpet stained and smells musty
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 7 apr 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this rating. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Uitstekend

Natasha

2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 7 apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 – Goed

Alisha

Positief: Staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 5 apr 2024
Dear Guest,Appreciate your 4-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

8/10 – Goed

Jan

2 nachten verbleven in april 2024
Reactie van Sophia CSR op 24 apr 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 – Goed

Jacqueline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 3 apr 2024
Dear Guest,Appreciate your 4-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 – Uitstekend

Zandra

1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 11 apr 2024
Dear Guest,Appreciate your 5-star rating! Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 – Uitstekend

Donovan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 2 apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 – Redelijk

Lisa

Reisde met familie
Positief: Personeel en service, voorzieningen
The carpet is very dirty. Other than that the stay was comfortable.
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 1 apr 2024
Dear Guest,Thank you for your comments. We're delighted to hear your visit was pleasant overall. We regret any inconvenience caused by the cleanliness of the carpet. Rest assured, we will address this issue as soon as possible to provide a better experience for our future guests. We appreciate your helpful feedback and look forward to welcoming you back for an even better stay in the future.

8/10 – Goed

yin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
6 nachten verbleven in maart 2024
Reactie van Sophia CSR op 31 mrt 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 – Ontzettend slecht

Christelle

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel smells good at the entrance gave you a good impression till you get to the hallways...dirty, stained and smelly carpets. The bed sheets in my room were stained and old, bathtub is also stained and very dirty looking. I will never stay here again
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 31 mrt 2024
Dear Guest,We are sorry to hear about the experience you encountered during your visit. Despite the pleasant aroma at the entrance, we are saddened to hear that you found the condition of the hallways, carpets, bed sheets, and bathtub below standard. Your feedback is valuable to us, and we assure you that we will address your concerns seriously, taking immediate action to prevent similar issues in the future. We sincerely hope you will reconsider and allow us to surpass your expectations during your next visit.

2/10 – Ontzettend slecht

Asiaa

Theres roaches
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 31 mrt 2024
Dear Guest,On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

8/10 – Goed

Adalberto

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for a one night stay
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 29 mrt 2024
Dear Guest,Thanks for the 4 out of 5 ratings! We're committed to making your experience even better. If you have any thoughts or suggestions about your stay, feel free to share. Our team values your input and is here to make sure you always get the best service. Looking forward to exceeding your expectations!

10/10 – Uitstekend

Maira, College Park

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 15 apr 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 – Matig

AMIR

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
floors are wet all the time from people walking to their room wet out of pool, No shampoo in room , one elevator and very dirty. Breakfast was horrible and very limited,
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 26 mrt 2024
Dear Guest,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve. We would love it if you would come back to stay with us again - we do not doubt that the next time you will have the wonderful experience that the vast majority of our guests have.

4/10 – Matig

Nima

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is worn out.. needs attention. Rotted walls, dirty bedding, shower not working, bathroom door not closing, carpet in hallway damaged..mattresses worn out..
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 19 mrt 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 – Ontzettend slecht

Monica

3 nachten verbleven in maart 2024
Reactie van Sophia CSR op 8 apr 2024
Dear Guest,We are sad to see this rating. We regret the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 – Matig

Raiven

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The guy at the front desk was very rude at check out.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 14 mrt 2024
Dear Guest,We are sad to see this 2-star rating. It is saddening to know that the perceived rudeness from a member of our staff detracted from your stay. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 – Uitstekend

Mijin Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The quietness *
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 14 mrt 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you liked our quiet environment. Our Team is looking forward to serving you again on your future travels.

6/10 – Redelijk

Erika

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The hotel smelled fresh and clean however, there are still some updates needed the carpets were stained and old. The tub needs updating. It was rusted and older. The elevator stopped working during my stay so of course I had to take the stairs, which was ok because i was on the 2nd floor. The price was what I was looking for so I can’t complain!
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 14 mrt 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. However, we regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 – Matig

MARIBEL

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The carpet was dirty and the elevator was not working going up the gym hos no vent it was hot
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 15 mrt 2024
Dear Guest,We apologize for the inconvenience you encountered during your stay. Please know that we are swiftly addressing the carpet cleanliness and elevator maintenance concerns. Furthermore, we are actively exploring ways to enhance ventilation in the gym to ensure a more comfortable experience. Thank you for bringing these matters to our attention.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Sophia CSR op 14 mrt 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 – Matig

John

Zakenreiziger, Reisde met familie
Put up in room on 3 rd floor and discovered the elevator did not work! Extremely long walk to room as well and three flights of stairs!
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 15 mrt 2024
Dear Guest,We regret any inconvenience caused by the elevator malfunction and assure you that we are actively working to resolve this issue to enhance our guests' experience. Your feedback is valuable, and we appreciate you bringing this matter to our attention. We look forward to the opportunity to provide you with an improved stay in the future.

8/10 – Goed

D'Ann

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 8 mrt 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 – Matig

Shalecia

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was glad to only be there for one night. There's a rough crowd in this facility which made my daughters very uncomfortable and it smelled of smoke and other things. They didn't have enough food for the breakfast. I would not go back.
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 8 mrt 2024
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits. We hope you will choose us again in the future.

2/10 – Ontzettend slecht

Lauren

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our tv did not work, our fridge did not work , there was roaches on toilet seat and roaches in the bed I took pictures !
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 4 mrt 2024
Dear Guest,We deeply regret the inconvenience you encountered during your stay. This does not align with our usual high standards, and we take your feedback seriously. Your input is invaluable in our ongoing efforts to enhance the experience for all guests. We look forward to the opportunity to better serve you during your next visit.

10/10 – Uitstekend

Montie

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 22 mrt 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 – Uitstekend

franklin

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 26 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 – Redelijk

Jessica

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 24 feb 2024
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Charity

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 22 feb 2024
Dear Guest,Thank you for the 4 out of 5 ratings. Glad to see that you liked our clean environment. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please feel free to write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 – Uitstekend

Tamim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 17 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 – Goed

Michael

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Could be a little cleaner.
Hotel is nice, however the facility is dated and could use a renovation. It is not as clean as it should be.
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 14 feb 2024
Dear Guest,Appreciate your 8-star rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team. Our team is looking forward to hosting you again soon!

4/10 – Matig

Grace

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty and didn't accept pets
3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 17 feb 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

6/10 – Redelijk

Elizabeth

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I did a 3 because of the rate or it would have been lower. We stayed here because other people we were traveling with stayed her or we would not have. The key area to get in was pretty much hanging off and most of the rooms entry areas had some sort of issue with tape or something else. The sink was clogged, there was hair in the bathroom area, it was a noisy area at night, and the elevator was broken.
3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 15 feb 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Eustacio

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 9 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.