The property was clean and up to date. The amenities were great and the cleaning staff and bell hops were awesome, however the receptionists and restaurant wait staff were very lazy and unfocused on doing a good job. They are typical of what I see in Dar es Salaam and other Tanzanian hotels in general. They just stand around, talk to their co-workers, and wait to collect their salary. Their motto is "Hapa sio kazi tu!" Work is of no importance to them. It's frustrating as a guest to see this and get bad service in addition.