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ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)

Fotogalerie voor ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)

Een buitenzwembad, ligstoelen bij het zwembad
Een koelkast, een magnetron, een oven, een kookplaat
Interieur
Een smart-tv, tafelvoetbal en een tafeltennistafel
Exterieur

Beoordelingen

7,4 op 10 –
Goed

Gehele woning

5 slaapkamers5 badkamersMax. aantal: 10260 m²

Populaire voorzieningen

  • Zwembad
  • Parkeerplaatsen beschikbaar
  • Droger
  • Wasmachine
  • Bubbelbad
  • Barbecue

Over deze accommodatie

Een plek voor jezelf

Je hebt de gehele woning helemaal voor jezelf en hoeft dus alleen met je reisgezelschap te delen.

ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)

ACO PREMIUM - 5 bd met zwembad en speelkamer (1604)

GLOEDNIEUWE MODERNE, PRIVÉ ZWEMBAD, SPELRUIMTE EN SPA !!

Type woning: Eengezinswoning
Vloeroppervlak: 2800 sq ft
Locatie: Solterra Resort, Davenport, Disney Area


Als u op zoek bent naar een mooi groot huis met een privézwembad, hebben wij de plek voor u!
Dicht bij Disney-parken, golfbanen, luchthaven, gezinsvriendelijke activiteiten. Je zult de plaats geweldig vinden vanwege de ambiance, de buitenruimte, het zwembad en de spa, de grill en een privé-speelkamer.
Onze woning heeft de apparatuur om uw gezin van alle gemakken van thuis te voorzien terwijl u op vakantie bent! Ruime 5 slaapkamers, 4. 5 badkamers en een woonkamer; Full-size keuken met schotel en kookgerei, koelkast / vriezer, vaatwasser en full-size wasmachine en droger.
Dit huis is professioneel onderhouden en beheerd om u te voorzien van 24 uur gastenservice.


Overzicht:
5 slaapkamers
4. 5 badkamers
Zwembad, spa en grill
Master suite met kingsize bed
Flat screen tv's
Volledig ingerichte keuken
Wasmachine en droger
Haardroger
Ijzer
Gratis internettoegang wifi
Beddengoed en handdoeken
Beddengoed: 2 koningen, 6 tweelingen
Geschikt voor maximaal 10 gasten


Configuratie

Beneden:
Eetkamer
Volledig ingerichte keuken en ontbijtbar
Zwembad, spa en patio met grill
Woonkamer, flatscreen-tv
Slaapkamer # 1 (suite): kingsize bed met flatscreen-tv
Badkamer # 1: Gescheiden douche en bad, dubbele wastafel, opent naar slaapkamer en terras.
Garage omgebouwd tot Game Room
Wasserij: wasmachine en droger
Toilet

Boven:
Slaapkamer # 2 (suite): 2 eenpersoonsbedden met flatscreen-tv
Badkamer # 2 (gedeeld): douche, dubbele wastafel
Slaapkamer # 3 (suite): 2 eenpersoonsbedden met flatscreen-tv
Familiekamer met grote flatscreen-tv
Slaapkamer # 4: 2 eenpersoonsbedden met flatscreen-tv
Badkamer # 3: Tub, ijdelheid
Slaapkamer # 5 (suite): grote slaapkamer met een kingsize bed en een flatscreen-tv
Badkamer # 4 (suite): Master Bath, gescheiden douche en bad, dubbele wastafel


Het resort en de buurt

Solterra Resort biedt maximale stijl en waarde, zorgvuldig ontworpen om verwachtingen te overtreffen.
Het resort heeft een gemeenschappelijk clubhuis dat toegankelijk is voor alle gasten, met een eigen groot zwembad met een geweldige glijbaan, een bubbelbad en veel ligstoelen zodat iedereen van de zon kan genieten.
U kunt altijd een pauze krijgen van de hete zon van Florida buiten in de grote overdekte lounge met tv's en tafels buiten.
Solterra Resort beschikt ook over: clubhuis met airconditioning, een fitnessruimte, een lounge met comfortabele banken, een speeltuin, tennisbanen (u heeft uw eigen ballen en racket nodig) en beachvolleybal.
Dicht bij winkels, supermarkten, restaurants en op 30 minuten van Orlando International Airport.


Zich verplaatsen:

• Walt Disney World - 10 mijl
• SeaWorld - 17 mijl
• Universal Studios - 20 mijl
• WalMart - 10 mijl
• Walgreens - 3 mijl
• Legoland Florida - 25 mijl
• Orlando International Airport - 29 mijl
• Sanford International Airport - 55 mijl
• Busch Gardens - 60 mijl


EXTRA'S:

ZWEMBADVERWARMING (indien van toepassing): $ 40. 00 per dag (minimaal 5 dagen) - op aanvraag.

REINIGING GRILL (indien van toepassing): Voor het gebruik van de grill rekenen wij $ 60 plus belasting verplichte schoonmaakkosten.
Wij bieden geen propaan, het is de verantwoordelijkheid van de gast. Wij leveren propaantank om bij te vullen - op aanvraag.

Neem voor extra services zoals tickets voor pretparken, huurauto's, shows en meer contact op met onze afdeling reserveringen.

INCHECKEN: 16.00 uur

UITCHECKEN: 11.00 uur

MINIMALE LEEFTIJD: Partijleider moet 21 jaar of ouder zijn


NA BOEKING:

Onze check-in is 100% elektronisch voor uw gemak.
Zodra ons team alle ondertekende documenten heeft ontvangen, sturen we de voucher met informatie die nodig is om toegang te krijgen tot het huis. Onze gasten kunnen rechtstreeks naar hun huizen gaan.
Wij zijn het property management bedrijf verantwoordelijk voor het onroerend goed. Zorg ervoor dat je je voucher hebt voor je aankomst, want er is geen ACO receptie / personeel beschikbaar bij de gemeenschap. Ons team is 24/7 beschikbaar op de noodlijn.


BOEK NU EN GENIET VAN DIT MOOIE HUIS!

Accommodatiebeheerder

ACO Vacation Homes

Gesproken talen

Engels, Portugees en Spaans

Voeg datums toe voor prijzen

Accommodatie-voorzieningen

Zwembad/spa

  • Bubbelbad
  • Buitenzwembad
  • Gemeenschappelijk zwembad
  • Ligstoelen aan het zwembad
  • Privézwembad

Internet

  • Beschikbaar in de woning: gratis wifi

Parkeren en vervoer

  • Tot de parkeeropties ter plaatse behoort een garage

Keuken

  • Afwasmachine
  • Blender
  • Broodrooster
  • Koelkast
  • Koffiezetapparaat/waterkoker
  • Kookgerei, borden en bestek
  • Kookplaat
  • Magnetron
  • Oven

Eetopties

  • Eettafel

Slaapkamers

  • 5 slaapkamers
  • Beddengoed inbegrepen

Badkamer

  • 4,5 badkamers
  • Bad of douche
  • Haardroger
  • Handdoeken inbegrepen
  • Shampoo
  • Toiletpapier

Woonruimtes

  • Eettafel
  • Woonkamer

Entertainment

  • Smart-tv
  • Spellen

Buiten

  • Barbecue
  • Patio

Wasvoorzieningen

  • Wasmachine/droger
  • Wasserette

Werkplekken

  • Bureau

Comfort

  • Airconditioning
  • Verwarming

Huisdieren

  • Geen huisdieren toegestaan

Toegankelijkheidsvoorzieningen

  • Rookvrije accommodatie

Diensten en faciliteiten

  • Strijkijzer/strijkplank

Dingen om te doen

  • Spelletjesruimte
  • Sportschool
  • Tafeltennis
  • Tafelvoetbalspel

Veiligheidsvoorzieningen

  • Koolmonoxidemelder (de eigenaar heeft aangegeven dat er een koolmonoxidemelder aanwezig is in de accommodatie)
  • Rookmelder (de eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie)
  • Brandblusser

Algemeen

  • Unitgrootte: 260 vierkante meter

Vergelijkbare accommodaties

Zwembad

☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

  • Zwembad
  • Keuken
  • Wasmachine
  • Droger
9.8 van 10, Uitzonderlijk, 21 beoordelingen
☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

Beleid

Inchecken

Inchecken vanaf 16.00 uur
In- en uitchecken zonder direct persoonlijk contact
Minimale leeftijd om in te checken: 21

Uitchecken

Uitchecken voor 10.00 uur

Speciale incheckinstructies

Je ontvangt een e-mail van de eigenaar met instructies voor het in- en uitchecken

Huisdieren

Geen huisdieren toegestaan

Kinderen en extra bedden

Kinderen zijn van harte welkom.

Belangrijke informatie

Algemene info

Deze accommodatie wordt beheerd door een professionele eigenaar die handelt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden.
De eigenaar heeft aangegeven dat er een koolmonoxidemelder aanwezig is in de accommodatie.
De eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie.
De accommodatie beschikt over de volgende veiligheidsvoorziening: een brandblusser
Onze partner, Vrbo, beheert deze accommodatie. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Registratienummer van de accommodatie DWE6314593

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ACO Solterra Resort 5 Bedroom Vacation Home With Pool
2547335

Over deze buurt

Kaart
Davenport, FL

In de buurt

  • Reunion Resort Golf Course - 11 min. rijden - 12.1 km
  • ChampionsGate Golf Club - 13 min. rijden - 13.2 km
  • Mystic Dunes Golf Club - 16 min. rijden - 18.6 km
  • ESPN Wide World of Sports Complex - 20 min. rijden - 23.2 km
  • Disney's Animal Kingdom® Theme Park - 23 min. rijden - 25.6 km

Lokaal vervoer

  • Kissimmee Station - 22 min. rijden
  • Kissimmee, Florida (ISM-Kissimmee Gateway) - 23 min. rijden

Restaurants

  • ‪Starbucks - ‬11 min. rijden
  • ‪McDonald's - ‬11 min. rijden
  • ‪Starbucks - ‬12 min. rijden
  • ‪Burger King - ‬6 min. rijden
  • ‪Taco Bell - ‬11 min. rijden

Veelgestelde vragen

Is ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604) voorzien van een zwembad?

Ja, deze accommodatie heeft een buitenzwembad.

Zijn huisdieren welkom bij ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Hoe laat kan ik inchecken bij ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)?

Je kunt vanaf 16.00 uur inchecken.

Tot hoe laat kan ik bij ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604) uitchecken?

Je dient uiterlijk om 10.00 uur uit te checken.

Waar ligt ACO Solterra Resort 5 slaapkamer vakantiehuis met zwembad (1604)?

Dit gezinsvriendelijke vakantiehuis in Davenport bevindt zich in Loughman, binnen 5 km afstand van Providence Golf Club en Ridgewood Lakes Golf and Country Club. Ook Posner Village en Lewis W Mathews Memorial Sports Complex liggen binnen 10 km afstand.

Beoordelingen over Solterra Resort 5 Bedroom Home with Pool (1604)

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 10 van 26 beoordelingen
Gastenscore: 8 - Goed. 7 van 26 beoordelingen
Gastenscore: 6 - Redelijk. 3 van 26 beoordelingen
Gastenscore: 4 - Matig. 2 van 26 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 4 van 26 beoordelingen

7,2/10

Netheid

Beoordelingen

10/10 – Uitstekend

Tammy H., Buford, Georgia

Positief: Netheid

Best Vacation Rental yet!!!!!

We absolutely Loved this property. It was very clean. It had an abundance of dishes and pots and pans. which is typically not the case. The pool was perfect and the jets for the jacuzi were awesome for my back. We loved the neighborhood and the community pool was amazing. The kids loved it and we loved the club house restaurant. We will definately stay here again.!!!!!!
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Elliott W.

Positief: Netheid

Goals

It's a beautiful property to view, but even better to stay in...
4 nachten verbleven in maart 2024

6/10 – Redelijk

Ronald P.

Negatief: Netheid

Disappointing

Was very disappointed with this place. Our family has been going to Florida for the past 15 years and this is the worst experience I have had. This house is rundown. Toilet paper holders falling off the wall, towel holders torn off the wall with one end still hanging and excessive wear and tear. Majorly needs a paint job. Bathroom walls were filthy and curtains going to back pool deck were full of some food. Games room didn’t have anything that wasn’t broken. 6 pool sticks that were all broken and paddles for table tennis was broken. The thing that made me most angry was the pool and pool deck. Pool deck was extremely dirty and light wasn’t working in spa. After first night I paid for pool head because the spa was cool night time. Only to find out the spa wasn’t working correctly and continued to be cold and low water level for the next few nights. Got there on Monday and spa wasn’t fixed until Friday and they would not even refund the pool heat for those days. This house get a 2 out of 5 rating from me. Never again will I book this house or book any house with the same property manager
9 nachten verbleven in juli 2023

10/10 – Uitstekend

Christine S.

Positief: Netheid

Group Trip

Perfect for our group of 8 to stay comfortably safe and within our budget.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Sarah-Leen M.

Positief: Netheid

Great

The house was the same as a pictures. The rooms are actually bigger than what it shows in the picture and that really surprising the pool heating was a little bit confusing because it wasn’t completely hot for the first day that we got there but it did warm water for the next two days, the hot tub was great. We did have some complications with the back sliding door but we contacted maintenance and everything was fixed. The game room was really fun. We had fun playing pool. There was no issue. We had clean towels and clean bedsheets. We will definitely come back to this house or use ACO housing for other vacation stays the only issue that I wanna point out was that the lock in the front door was a little bit complicated to get into at first because we had to pull the door forward then put in the code and push it and pull it. It was a little confusing other than that everything was great.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

JORDAN K.

Positief: Netheid

Great

Awesome
7 nachten verbleven in mei 2023

10/10 – Uitstekend

Heidi G.

Positief: Netheid

Review

We had a blast and spent the whole weekend in the pool.
2 nachten verbleven in april 2023

8/10 – Goed

Ana M.

Girls trip

Just needs a few upgrades in furniture/mattress but overall great stay!!! communication was awesome
4 nachten verbleven in maart 2023

8/10 – Goed

Robert A.

Positief: Netheid

Great area

House was clean only a few spots that needed cleaned. Pool area was nice but had no child safty screen. Couch in downstairs area needs replaced cant sit on it at all. Had to replace coffee maker and fix pool table. Only other thing was people doing outside work started around 7am which was annoying. Otherwise nice place to stay.
5 nachten verbleven in maart 2023

4/10 – Matig

Edward B.

Needs to be updated

Problem With a/c , bed were bad gives u pain in back. Needs a lot of update to house
7 nachten verbleven in februari 2023

10/10 – Uitstekend

Tina R.

Positief: Netheid

Family Vacation

Great property for our family getaway. A little further away from the parks than we anticipated, but the area is nice. Pool warmed up by the second day and we enjoyed spending wikis little time together. Best equipped kitchen we have ever experienced! Everything you could need! Could use some pool towels though. Overall a wonderful spot!!
5 nachten verbleven in februari 2023

10/10 – Uitstekend

Janice M.

Positief: Netheid

Great Vacation!

We enjoyed everything this property had to offer. From the heated pool which was perfect temperature to the spacious house. We will deff book this property again!
7 nachten verbleven in februari 2023

10/10 – Uitstekend

Karen G.

Positief: Netheid

Karen and Yves Germain stayed Dec 23-26

Dec23,2022 My family and stayed at this location and the house was in great condition. There was a leak in the kitchen from the sink which was minor. But the owner send someone immediately to fix it. Overall the house was in great condition and clean. We will use the company and this house if needed again. Thanks again for the stay.
3 nachten verbleven in december 2022

8/10 – Goed

Thiago G.

Positief: Netheid

Do not waste your money asking to heat the pool

Overall the house was good. The only thing that got us upset was the pool. We paid to get it heated for 3 days and we were only able to use it on the last day. The water was still very cold on the first two days. It was a waste of money!
4 nachten verbleven in december 2022

6/10 – Redelijk

Gina B.

Need improvement and updates

There was plenty of room for everyone. The furniture needs to be updated and there was a black stain on the stairs that need to clean. Also, none of the TVs work in the bedrooms upstairs or the upstair loft. Please repair or give better instructions on how to use them. Some TVs had Roko, but the remote did not work. There are no dish towels or dish rags to wash the dishes by hand. There was also no face cloths only hand towels. Most people don't even use hand towels. Please update your family room couch it is sinking and has no support.
3 nachten verbleven in november 2022

6/10 – Redelijk

Patricia A.

Negatief: Netheid

Ok, not great.

Very spacious house but mattresses were horrible, all of them, everyone complained of back aches. Living room couch is very worn out, the cushions sink. Walls are dirty and house needs to be painted. Kitchen was dirty, pool and jacuzzi were dirty as well. Dining chairs are very flimsy and need to be screwed on tight. House is great for a big family but it needs some up keeping.
4 nachten verbleven in juli 2022

8/10 – Goed

Latisha B.

Positief: Netheid

Nice House

This was a very nice home , just needs some updating .
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Mallory U.

Positief: Netheid

Nice

Nice property.
2 nachten verbleven in maart 2022

4/10 – Matig

Kendrick P.

Needs a-lot of attention

The house was beautiful. The property was nice . But the furniture needs an update. The downstairs couch is terrible the one that’s sitting in front of the TV .It needs to be upgraded . the mattresses in the master bedroom downstairs and upstairs need upgraded. We slept upstairs because the bedroom downstairs didn’t have any blankets. The only TV that we could get to work was downstairs . None of the other TVs would work. There were no washcloths and no dish towels. The shower door in downstairs Master bedroom is swinging. . This house needs a total upgrade. I was not happy.
3 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

Kenia F., Cutler Bay

Negatief: Netheid

Not up to par for rental

Unfortunately, I chose to book this house for R&R for MLK weekend. We were all very disappointed with the house as it needs some major TLC. The furniture needs to be replaced in the living room, dining room, and most of the mattresses (including the two masters). The stove was dirty, no soap amenities in any of the bathrooms or kitchen, no response to turning the heat in the pool/jacuzzi so we could not use them at all (left a message that was not answered), the carpet need shampooing and the walls need to be painted. Our registration information had the wrong Club House code and the wrong WI information. The TV in the livingroom and play area upstairs blank out every minute so you cannot watch a show. Could not find the right working remote control for the master's TV. We found a soiled blanket left from a previous visit (soiled with vomit or something else). We did not have enough blankets or towels (2 pool towels). No soap for the washer. The management company needs to do a walk-through of this property before releasing it as a rentable property. The lazy river was closed Sun/Monday so the kids did not have much to do. We checked out a day earlier, as there was no point in staying one more night after all the inconveniences. The house has good bones with the right investment in painting, furniture and cleaning company (placing the right amenities for the group).
4 nachten verbleven in januari 2022

8/10 – Goed

Rachael D.

Nice family home

We had a great time while here. But the pool could have been cleaned. It was cloudy the first day and only got worse. They also did not provide any washcloths, trash bags, or cleaning supplies. We had to go purchase all of that for our stay. I don’t know if that is normal but we ha e never had to do that before and we have stayed at several other homes. The house was clean overall except for the carpets and the downstairs furniture. It could definitely use a good cleaning. The pillows on the couch smelled like spoiled milk.
4 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Juanita L.

Negatief: Netheid

Horrible!

I actually did not end up staying the full time, we left immediately because the home was filthy in no shape for a toddler to be in ESPECIALLY during a pandemic in a hot spot like Florida. The fridge was leaking, the beds were old and dusty, the carpet was black from how dirty it was all throughout the house, the vents looked like they weren’t dusted in months, the pool was greasy I didn’t allow anyone to get in that. I wouldn’t mind if the management actually cared to pick up my calls or answer my requests maybe would have sent a cleaning crew again and a pool cleaner but no. Instead they hung up my calls when I called, they claimed they never received all the pictures I was sending. So yes, we checked out immediately.
5 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

Megan S.

Negatief: Netheid

False Advertisement

If we could rate this place a 0, we would. We were scheduled to stay for 2 weeks. From the moment we walked in, the home was filthy yet the "cleaners" had just left. The walls were filthy, with stains all over the rugs, carpets, upholstery on the island chairs and couches!! The couch on the main level was completely unusable as when you sit down you sink into it so bad your legs hit the frame and you can feel the springs underneath from the pull out bed! I'm sure the photos on the listing were taken when the home was 1st purchased, but its obvious the management company has not been there since! The game room was a joke. There was no Foosball ball for the foosball table, 4 of the 6 pool sticks were broke, no chalk, and the pool rack was completely busted. The garage door was also padlocked shut and we were told we could not open it. Games were in the garage, so was the laundry, so it was very strong scented and hot/humid! Cardboard box and and old rolled up carpet were also on the garage floor that no one ever removed. Both king beds were VERY uncomfortable and loud. You could not even sit on the edge without sounding like a whoopie cushion!! Also upon arrival, the hot tub was NOT heated. ACO informed us that we needed to pay for the "heat" to be turned on. No where in the listing did it mention the hot tub not being heated, only the pool. The pool and hot tub were very dirty, the jets didn't work properly on the hot tub and the water level was very low. The screened area around the pool has several large holes, making it very easy for critters to be walking around it, along with their feces! The pool deck was filthy! A pool technician was sent out and informed us the pump to the hot tub was broken and would need another technician, another day to come fix it. This was now going onto day 3 of our vacation! We were very dissapointed as we were very much looking forward to this vacation with our family! ACO advertised 24/7 customer care which was also a lie! In the end, VRBO ended up relocating us and filing a formal complaint to ACO, in which we had to pack everything up and move to a townhome for 48 hours, and then to a final destination! So much for a stress free family vacation! This ruined an entire week of our Florida vacation! This home was no where near what it looked like online! Completely falsely advertised yet no one seemed to care! STILL waiting to hear about a refund, as this is completely unacceptable!
14 nachten verbleven in februari 2020

8/10 – Goed

peter d.

Positief: Netheid

Nice

Missing some fun amenities (Foosball etc) and the home was worn a tad (missing blinds in living room), but clubhouse was great and overall thumbs up from our 2 families of 10 total staying in the home.
2 nachten verbleven in mei 2019

2/10 – Ontzettend slecht

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I would never book with this company again!!

Ive vacationed in Florida since I was 8 with family and I am now 26 with my own family and I must say that this company and home was the worst experience I’ve ever had! I called days before our check in date to make sure that everything was going to run smoothly when my family and I arrived from Atlanta. I emailed the company to ask about having our pool heat and hot tub heated on feb 6th no one responded! and my trip was not until feb 22nd that’s more than enough days for someone to reach back out or at least respond to my email! I called the company a day before arrival to make sure we would not have any issues with the gate code or having our pool heated . The woman on the phone stated that she did not have the answers to those questions and would be putting in a request to have someone to call me NO ONE EVER CALLED . The company did not answer the phone until I called over 30 times . Once I finally got some one on the phone she stated that it would be another 200 dollars to have pool heat BUT the contract said 40 dollars, She also stated that I should have asked sooner when I explained to her that I made the request when booking in a message she didn’t seem to care and continued to tell me it would take a day for it to heat and since my stay wouldn’t be too long I should go with out what I requested! She did mention the hot tub in the neighborhood but we wanted the one that we paid for in our house! We chose this house because of the hot tub and to not it have was disappointing! The house was nice but the walls almost every where had marks on the walls,the master bedroom had stains on the chair in front of the bed there are a few thing outdated in the home. The cleaning crew could do a better job! We also had trouble opening the door they should have clear instructions my family and I were outside for 45 minutes trying to figure out how to get into the house! I called the company 20more times someone finally answered to help get the door open ! You all should really consider having a new company answering those phones!
2 nachten verbleven in februari 2019