2/10 – Ontzettend slecht
Luis
Reisde met familie
16 jun 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Do NOT trust Expedia
Do NOT trust Vrbo
Do NOT trust the host
The host canceled my booking one day before I needed it. I was left hanging and had to pay a premium in other property for a last minute booking.
On top of that, it's been 11 business days after the host canceled and he promised a refund, and I haven't received my money back.
I contacted Expedia, and they said there was nothing they can do. They told me to contact Vrbo.
Then I contacted Vrbo, in 5 different days, and they also told me to "wait for the host to get in touch with me and issue the refund".
I booked through Expedia because I used to trust them. Now that they left me hanging after I booked using their website, I know I can't rely on them. I thought this was a safer option for bookings, but it seems it is as bad as other places where you get scammed easily.
If I get my money back soon I might update my review, but so far this booking has been a nightmare - BEWARE!!
I hope no one else will have to go through what I'm experiencing