Dagelijks continentaal ontbijt (INR 1500 per persoon)

Beoordelingen van The Roseate New Delhi

5 out of 5
The Roseate New Delhi
Samalkha, NH-8, New Delhi, Delhi N.C.R

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 121 van 210 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 210 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 210 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 210 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 210 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Sanchi

2 nachten verbleven in maart 2024

4/10 – Matig

Rajesh

Negatief: Personeel en service, voorzieningen
I think the rooks are very ill designed especially the bathroom. Staffs are a little irresponsible. I personally don’t like that grey color scheme.
1 nacht verbleven in maart 2024

8/10 – Goed

Payoja Naina

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Indu

1 nacht verbleven in februari 2024

10/10 – Uitstekend

ADITYA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kevin

2 nachten verbleven in januari 2024

10/10 – Uitstekend

PATRICIA

3 nachten verbleven in december 2023

10/10 – Uitstekend

sanjay

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Rajesh

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Rajwinder

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don't understand why this property is rated as a 5* property. I was extremely disappointed with my stay. The hotel is under renovation and it doesn't state that anywhere while booking it. The entrance to the hotel is on a dirt road. The carpeting in the hallways are dirty and old. There is no cafe or bar available in the lobby of the hotel. Very limited amenities.
2 nachten verbleven in november 2023

6/10 – Redelijk

Carolyn

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Amazing rooms and incredibly comfortable beds. However, there was no common space to spend time with our friends. We had to hang out with each other in our rooms or at the 1 restaurant that was open. They did have multiple restaurants and bars, but the hours were super limited. We didn't even make it to the others because they were closed most of the time. Also, pictures had photos of cabanas by the pool, but there were none. Great hotel for a quick stopover in Delhi if you want to be by the airport, but wouldn't recommend staying for longer.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Shrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Vikas

Reisde met familie
Positief: Voorzieningen
Beautiful property. Service is lacking. Everything from being able to arrange a car, to help with bags, to housekeeping banging on door while ringing bell. Wonderful potential however, as the decor, style and grounds are all top notch.
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Romika

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
People go to a resort or hotel to relax, sit in the nature, We were not allowed to sit on the grass. Do not book here, unable to get taxis, and hotel charges an arm and a leg for a 10minute trip. Room key card did not work due to their error, advised will deliver to the room, had to call 3 times for the keycard. Got delivered the next morning, that too after a call.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Melissa Nicole Albertsen

1 nacht verbleven in november 2023

10/10 – Uitstekend

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional service
Service personnel was exceptional. Minor adjustments are needed. No outlet by bedside to charge phones. Had to ise the only outlet in the bathroom
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Sahil

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Venugopal

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Anita

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Probably a stunning hotel when opened however its looking very tired. Stains in the room & leaking showers. Many things in the room didnt work, very thin walls. Ceiling leaking near reception leaving multiple wet areas on steps, made it very slippery & dangerous. The staff were friendly & very helpful however the building lets it down. Definitely did not feel like a 5 star hotel
1 nacht verbleven in september 2023

10/10 – Uitstekend

Griffeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property with good restaurants and friendly staff.
1 nacht verbleven in september 2023

6/10 – Redelijk

Daniel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel liegt praktisch in der Nähe des Flughafens. Das Zimmer ist sehr groß, modern und sauber. Wir mussten jedoch das Zimmer direkt wieder wechseln, da die Klimaanlage im ersten Zimmer ratterte. Im zweiten Zimmer klemmte dann das Schloss. Jedes Mal wenn wir das Zimmer verlassen wollten, mussten wir an dem Schloss rumwackeln. Beim ersten Mal kam zufällig ein Hotelangestellter vorbei, der uns helfen konnte. Somit wusste ich was zu tun ist. Jedoch informierte der Mitarbeiter niemanden, damit das Schloss repariert/geölt wird. Dies beschreibt den Service wohl auch ganz gut. Außer im Restaurant ist das Personal weniger freundlich. Man wird nicht gegrüßt und man kommt sich eher wie ein Störenfried vor. Im Restaurant jedoch, ist das Personal sehr freundlich und engagiert. Jedoch können auch hier die Abläufe verbessert werden. So kam unser Trinken einmal erst kurz vor und einmal sogar erst nach dem Essen am Tisch an. Man wird gebeten eine Bewertung zu dem Restaurant zu schreiben und explizit den Namen des/der KellnerIn zu nennen. Dies lässt einen weniger guten Führungsstil vermuten.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Saumya

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kartik

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Siddhartha

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel has great architecture and the rooms are beautiful. We stayed overnight for a flight layover. As soon as we go to the reception, we were not greeted warmly. I had to initiate a conversation for our reservation. Throughout the stay, the staff was cold and unfriendly. Not sure if this is the culture of this hotel or ust the staff but traveling for 16 days and staying at multiple hotels we didn't get cold and unfriendly vibes from any place from a Vivanta to a Hilton. We had food at the multi cuisine restaurant, cannot remember the name cause the food was so mediocre. We ordered aalo paratha and had buffet the next day. For what you are paying the food is horrible, I think you can eat better tasting food at a Haldirams. Even though the staff was resistant, we got an early check in and a late checkout. Besides the interesting rooms and architecture of this place, I don't think there's much reason to stay at the Roseate.

2/10 – Ontzettend slecht

Shubhi

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worst room given to my parents with no amenities in it, everything is falling apart like the flaps of the socket charger comes out as soon as you try to lift, shower doesn’t work properly. I’m pissed off completely
1 nacht verbleven in juni 2023

8/10 – Goed

Amit

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Ritesh

Reisde met partner
Negatief: Netheid, personeel en service
The property itself is lovely to look at however is infested with mosquitoes. The staff are the most unfriendly hotel staff I've ever experienced, there was a guy in the reception area who wears glasses and is quiet young, how he has a job in a customer facing environment is beyond me. A terrible experience, would not recommend anyone to stay here, for the first time in my life I'd discourage people. On my trip to India I've stayed in the Taj Mahal palace, the oberoi, st Regis Goa and Mumbai and this was by far the worst experience I've had in India or anywhere in the world in fact.
3 nachten verbleven in april 2023

10/10 – Uitstekend

ANDRE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is simply amazing on all fronts but by far the best part is the pool. The place is designed in such a zen green museum like way. The service is top notch the staff is trained to greet you with closed palms and a bow, the was the only place we trusted it was cooked with proper care. They fumigate the grounds each morning to kill the mosquitoes we came from America and this truly meets the 5 star quality feel all the other guests were foreigners too so we felt right at home, you can hear the planes landing or the cars honking at 5am but you’re surrounded by so much beauty and greenery that you forget you’re even in India. The room had a great soaking tub as well as automatic closing window shades the internet was fast the in room dining was expensive but definitely worth the money just everything about this place was simply amazing. 10/10 would Recommend
3 nachten verbleven in maart 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
Not a 5 star experience
Honestly, the only reason this place is a 5 star hotel is because of the architecture. Everything else - especially the service is a 3-4 star. I would truthfully save your money and stay elsewhere.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Holly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in delhi and possibly the world
This was the best hotel I have ever stayed in. Absolutely beautiful. Rooms are roomy and so tastefully decorated. Bathtub is amazing, shower strong pressure. Clean. Massive windows with beautiful views. All the staff incredibly kind and helpful. Outside grounds total joy to be in. Restaurants have excellent food. Breakfast delicious and lots of choices. I will always stay here when I’m delhi. Was a total pleasure. Thank you also for room upgrade. Made my little holiday perfect. Excellent hotel ..more than five stars as all the details are thought about. Thank you
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Subodhkumar

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bad stay and Food
The food was pathetic. They serve frozen meat and it taste horrible. When you take shower all the water comes out in the room. The bed are of very bad quality. Breakfast selection in is awful.
2 nachten verbleven in december 2022
Reactie van Team Reservations op 25 dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 – Uitstekend

Dhruv

2/10 – Ontzettend slecht

Brad

Positief: Netheid
Negatief: Personeel en service
Made us switch from here to their sister hotel, did so without our consent, offered us upgrades free of charge but then charged us higher rates than we even originally paid, refused to fix the errors, and we’re extremely rude all along the way
2 nachten verbleven in november 2022
Reactie van Team Reservations op 25 dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 – Uitstekend

Manvi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stayb
1 nacht verbleven in november 2022
Reactie van Team Reservations op 25 dec 2022
Dear Guest,Many thanks for your above feedback, we will definitely work upon it, we look forward to host you again.

10/10 – Uitstekend

Manish

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful property
Beautiful property and one doesn't feel like in the city. Enjoyed my stay and hospitality
1 nacht verbleven in september 2022

10/10 – Uitstekend

Troy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the design of the hotel. Great staff, so friendly and helpful. Nice pool and spa. Fitness room was lacking but still functional. Good food albeit a bit pricey. Nice aesthetic and landscaping. I think recovering from lockdown still but would love to stay here again. Spa was very professional! Enjoyed the environment and everything was very proper.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Mansi

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was beautiful and amazing..the staff took care of everything very smoothly ..i just loved my stay there.
1 nacht verbleven in september 2022

10/10 – Uitstekend

MASAKAZU

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
前回の宿泊が良かったので再来しました。 同じく良いホテルです。 取引先とホテルでミーティングもしましたがとても喜んでもらえました。
1 nacht verbleven in augustus 2022

6/10 – Redelijk

GARY

Zakenreiziger
Positief: Netheid, personeel en service
I had forgotten that I had stayed at this hotel in 2019. It's located about 40 minutes from Connaught Place (by taxi). The hotel is an architectural wonder. What's nice is that the hotel is set in large grounds with lots of water features (think shallow canals and pools) everywhere. Bedroom was spacious and comfortable but a little worn (like many hotels today). Bathroom towels worn, TV worked poorly the entire time I was there (not properly checked by the hotel prior to check in), Wi-FI sign ups etc are overly arduous...sign up should be easy and for the duration of stay. I tried both restaurants the Chi~Ni where I was virtually the only person in the place - food was OK I didnt think it good value for the cost. The coffee shop better, but still expensive for what it is. The buffet breakfast which switched between both restaurants was great. I didn't like: The noise in the bedroom corridors at night - hard floors that echo sound into bedroom, many of the water features were either dirty or empty, I would expect more from a hotel like this. The gym is limited in equipment (e.g. only one treadmill), no TV in the space. Overall hotel tries, I just think it needs better investment by owners to deliver on the experience the staff try to deliver. I would hesitate to go back. If you want a really quiet stay, this might be the perfect option.
2 nachten verbleven in augustus 2022

8/10 – Goed

Neha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Iacovos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice modern clean hotel Staff very friendly and helpful :) The rooms they are big with a nice view I did enjoy my bath I’m not gonna lie 🙂
1 nacht verbleven in juni 2022

4/10 – Matig

Ak

3 nachten verbleven in mei 2022

8/10 – Goed

Poonam

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Vaibhav, Delhi

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Nice and different property. The grandeur feels nice. However the reception was very lazy to respond
1 nacht verbleven in mei 2022

6/10 – Redelijk

mohit

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in maart 2022

8/10 – Goed

Rakesh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

harshita

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was short on staff so it was short on providing 5star services
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Shubhi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing, must recommended for leisure stay
1 nacht verbleven in december 2021
Reactie van Team Reservations op 20 jan 2022
Many thanks for sharing your valuable feedback.

10/10 – Uitstekend

Sumit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Comfort kamer
1 nacht verbleven in september 2021
Reactie van Team Reservations op 5 okt 2021
Thank you for sharing you feedback, we will forward the same to our team.