Ingang accommodatie

Beoordelingen van Comfort Suites Denver near Anschutz Medical Campus

2.5 out of 5
Comfort Suites Denver near Anschutz Medical Campus
14571 E. Colfax Avenue, Aurora, CO

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 398 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 102 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 139 van 1003 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Martin

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The fact that I was electrically shocked because the panel was missing from the light switch I turned on as I immediately entered the room meant nothing to this staff who kept trying to assure me the room was fine. They were unable to understand or at least made it seemed as though there was a language barrier.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Kenneth

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Venita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for the price and close to where we needed to be
1 nacht verbleven in mei 2024
Reactie van elsa op 15 mei 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

10/10 – Uitstekend

gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
property rooms nice roomy clean dog deposit $25 each
1 nacht verbleven in mei 2024
Reactie van elsa op 13 mei 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

6/10 – Redelijk

Jamie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I wish I would have picked a better area! Everything around was just run down and people staying here weren’t clean or taking care of common areas
2 nachten verbleven in mei 2024
Reactie van ELSA op 5 mei 2024
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

4/10 – Matig

Natalie

I was double c
1 nacht verbleven in april 2024
Reactie van ELSA op 5 mei 2024
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 – Uitstekend

Robert E.

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Need more convenient parking.
2 nachten verbleven in april 2024
Reactie van elsa op 2 mei 2024
Sorry for the inconvenience regarding the parking. For future reservations, please stop by the front desk so we can assist you with better parking options.

10/10 – Uitstekend

Jody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van mk op 1 mei 2024
thank you

10/10 – Uitstekend

Fernando Hernandez, BURIEN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van mk op 1 mei 2024
thank you

8/10 – Goed

Kathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area outside building needed serious attention, mowing weeding and general cleaning up. Homeless hanging out
1 nacht verbleven in april 2024
Reactie van mk op 1 mei 2024
Thank you for your feed back ,We will work on it

8/10 – Goed

Randy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The homeless ppl trying to get in after dark
1 nacht verbleven in april 2024
Reactie van ELSA op 28 apr 2024
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 – Uitstekend

Celeste

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The staff here was amazing especially front desk staff that allowed me to feel safe and secure despite the many characters that resided within the hotel
2 nachten verbleven in april 2024
Reactie van elsa op 28 apr 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean, pool, laundry, nice breakfast. Great ride to the airport.
1 nacht verbleven in april 2024
Reactie van ELSA op 26 apr 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

6/10 – Redelijk

Robert

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Homeless person living just 30 feet from the front door, Did not, at check in time, tell us we had to ask for room service..
2 nachten verbleven in april 2024
Reactie van elsa op 24 apr 2024
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 – Uitstekend

Victor

1 nacht verbleven in april 2024
Reactie van ELSA op 13 mei 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

8/10 – Goed

Ann

2 nachten verbleven in april 2024
Reactie van ELSA op 13 mei 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

10/10 – Uitstekend

BOGA

Reisde met familie
The swimming pool was dirty, the tiles have not been cleaned for years!
1 nacht verbleven in april 2024
Reactie van Gail Medina, Sales Director op 18 apr 2024
Dear Boga,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

8/10 – Goed

CYNTHIA

Reisde met partner
Large room. Good value.
1 nacht verbleven in april 2024
Reactie van ELSA op 17 apr 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in april 2024
Reactie van ELSA op 5 mei 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

2/10 – Ontzettend slecht

Faith

Zakenreiziger
Negatief: Voorzieningen
Not good at all
1 nacht verbleven in april 2024
Reactie van ELSA op 15 apr 2024
Thank you for taking the time to share your feedback. We deeply regret any shortcomings in your experience and appreciate the opportunity to improve. Rest assured, we are taking your comments seriously and will work diligently to rectify the situation. We hope to have the pleasure of hosting you again and exceeding your expectations on your next visit.

6/10 – Redelijk

Tracy

Zakenreiziger
Positief: Personeel en service
Room was clean, a bit noisy, common areas needed a good clean, vacuumn.
3 nachten verbleven in april 2024
Reactie van ELSA op 15 apr 2024
We sincerely apologize that your experience did not meet your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure a more enjoyable stay for all our guests. We truly hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

6/10 – Redelijk

Teresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice but the area was not safe and very uncomfortable.
1 nacht verbleven in april 2024
Reactie van ELSA op 12 apr 2024
hank you for taking the time to share your feedback. We deeply regret any shortcomings in your experience and appreciate the opportunity to improve. Rest assured, we are taking your comments seriously and will work diligently to rectify the situation. We hope to have the pleasure of hosting you again and exceeding your expectations on your next visit.

10/10 – Uitstekend

Gene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van ELSA op 12 apr 2024
We're thrilled to hear that you had a positive experience with us! Your feedback means the world to us, and we're delighted to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the future and providing you with another wonderful stay.

8/10 – Goed

Carlos

1 nacht verbleven in april 2024
Reactie van mk op 1 mei 2024
thank you

10/10 – Uitstekend

Sheria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very professional and helpful and made my booking convenient thanks you guys😁
3 nachten verbleven in april 2024
Reactie van ELSA op 8 apr 2024
Thank you for your kind words and positive feedback. It's wonderful to hear that you had such a great experience, and we truly appreciate your recognition of our employees. We'll be sure to pass along your compliments to him. We can't wait to have the opportunity to welcome you back for another fantastic stay.

6/10 – Redelijk

Marie, Cortez

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
to many people staying in the hotel parking area late at night
1 nacht verbleven in april 2024
Reactie van Kumar merchant op 6 apr 2024
Marie Thanks for the feedback, we will look into the parking situation in night.

6/10 – Redelijk

Marie, Cortez

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too many people outside around property at night
1 nacht verbleven in maart 2024
Reactie van Kumar merchant op 6 apr 2024
Marie thanks for your feedback back, we do have security person in night to oversee parking lot and walk the hallways for guest safety.

6/10 – Redelijk

Marie, Cortez

Zakenreiziger
Positief: Personeel en service, voorzieningen
Too many homeless around overnight outside. Customer was put off by this
1 nacht verbleven in maart 2024
Reactie van Kumar merchant op 6 apr 2024
Marie thanks for your feedback, we have security person on site all night to oversee the safety of the guest cars in parking lot

10/10 – Uitstekend

N

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Happy
1 nacht verbleven in april 2024
Reactie van ELSA op 4 apr 2024
We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

10/10 – Uitstekend

Morganna

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was clean, requested service the following day and they were helpful. Extended my stay several days and this locations staff was accommodating. Housekeeping had a rude exchange with my teenager but I believe that was due to an error in that they weren’t aware I had extended. Pool area was gross, poorly ventilated, used bandages and hair swimming in the filters. Continental breakfast was decent and well prepped.
1 nacht verbleven in maart 2024
Reactie van Gail Medina, Sales Director op 28 mrt 2024
Dear Morganna,We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Try ge homeless and the trashy people
2 nachten verbleven in maart 2024
Reactie van Kumar Merchant op 28 mrt 2024
Juan thank you for your positive feedback

6/10 – Redelijk

Cole

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The inside of the hotel is nice and clean. The room was also clean and in good condition. The outside is terrifying. There were people digging around in the rocks right outside the property looking for cigarettes. I would not recommend walking around the direct area. Also, the shuttle was over 20 minutes late, he did not get out of the vehicle to assist with luggage or open the trunk, and was smoking inside the shuttle.
1 nacht verbleven in maart 2024
Reactie van Kumar merchant op 26 mrt 2024
Cole thanks for feedback, the shuttle was running late due to high demand and the road conditions due to snow storm.The guest prior to was vaping in the shuttle, my driver don’t smoke.Your feedback is very important to us and we take it very seriously for future guest experience

4/10 – Matig

Sarah D

Reisde met partner
Negatief: Netheid, voorzieningen
Our room was not very clean, with signs of wear everywhere. The black out curtains did not close and were very soiled. I would not stay here again.
1 nacht verbleven in maart 2024
Reactie van Rica Rendon, Sales Director op 25 mrt 2024
Dear Sarah D, we hope you are doing well.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

10/10 – Uitstekend

Nicholaus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
3 nachten verbleven in maart 2024
Reactie van ELSA op 24 mrt 2024
Thank you so much for your wonderful review!We're thrilled to hear that you enjoyed your stay with us. Your kind words mean the world to us and serve as a great source of motivation for our team.Looking forward to welcoming you back soon!

10/10 – Uitstekend

Andrea, San Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I felt safe, I loved the space in the room, so comfortable. great breakfast!
2 nachten verbleven in maart 2024
Reactie van ELSA op 23 mrt 2024
Thank you so much for your wonderful review!We're thrilled to hear that you enjoyed your stay with us. Your kind words mean the world to us and serve as a great source of motivation for our team.Looking forward to welcoming you back soon!

4/10 – Matig

Edgar

The area around was rough. Almost scary 😱
2 nachten verbleven in maart 2024
Reactie van ELSA op 23 mrt 2024
Thank you for sharing your feedback with us.We're sorry to hear about your experience with the area surrounding the hotel. Your safety is our top priority, and we will take your comments into consideration as we continue to improve our guest experience.We hope to have the chance to welcome you back in the future.

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in maart 2024
Reactie van ELSA op 8 apr 2024
Thank you for taking the time to share your feedback. We deeply regret any shortcomings in your experience and appreciate the opportunity to improve. Rest assured, we are taking your comments seriously and will work diligently to rectify the situation. We hope to have the pleasure of hosting you again and exceeding your expectations on your next visi

6/10 – Redelijk

Melvin Alexis

Zakenreiziger, Reisde met familie
Negatief: Netheid
Estuve hospedado 3 noches y en ningún momento se cambió toallas o sábanas
3 nachten verbleven in maart 2024
Reactie van Kumar Merchant op 18 mrt 2024
Melvin thanks for your feedback, we take your feedback very seriously

6/10 – Redelijk

Jeffrey

Positief: Netheid, voorzieningen
Only one elevator working and between customers and hotel staff housekeeping trying to utilize the one elevator was very inconvenient
1 nacht verbleven in maart 2024
Reactie van Kumar merchant op 16 mrt 2024
Thank you for your feedback, we take your feedback very seriously.

2/10 – Ontzettend slecht

Darrell

Positief: Personeel en service
Room had roaches
1 nacht verbleven in maart 2024
Reactie van Kumar Merchant op 15 mrt 2024
Darrel please accept my apology for not meeting your expectations, I am sorry your experience with bugs, I take your feedback very seriously and follow up to make sure the issue is resolved.Thanks

2/10 – Ontzettend slecht

Kasha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here on a trip to take my daughter to the Children's hospital. We were there two nights. The room was older and clearly not cleaned well. Which is not a huge deal to me. However, by the time we left I had red itchy bumps on my neck, arms, hand, and a few on my legs. I called the hospital to tell them and they said, "sorry, sometimes those things happen with so many people staying and going". I'm sorry that's an unexceptionable response. Do Better!
2 nachten verbleven in maart 2024
Reactie van Gail Medina, Sales Director op 12 mrt 2024
Dear Kasha,We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it. We have escalated this concern to the management for proper review as we uphold cleanliness at the property.Once again, we apologize for any inconvenience that we may have caused you and hope to have the opportunity to make things right. Thank you for taking the time to leave us a review and for bringing this matter to our attention.

6/10 – Redelijk

justin

2 nachten verbleven in maart 2024
Reactie van ELSA op 31 mrt 2024
Thank you for sharing your feedback with us.We're sorry to hear about your experience with the area surrounding the hotel. Your safety is our top priority, and we will take your comments into consideration as we continue to improve our guest experience.We hope to have the chance to welcome you back in the future.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Gail Medina, Sales Director op 11 mrt 2024
Dear Steven,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.

8/10 – Goed

Lisa

Reisde met partner
Rate was good & it was a clean & up to date property
1 nacht verbleven in februari 2024
Reactie van ELSA op 8 mrt 2024
Lisa Thanks for your positive feedback, I will inform my team.Thank you

10/10 – Uitstekend

Zane

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing I really didn't like was the dirty carpet in the hallways.
2 nachten verbleven in februari 2024
Reactie van Kumar merchant op 29 feb 2024
Zane Thanks for your positive feedback, I will inform my team.Thank you

10/10 – Uitstekend

Trainell, Marrero

Reisde met partner
Great clean private area staff was friendly
4 nachten verbleven in februari 2024
Reactie van Kumar merchant op 29 feb 2024
Trainell thanks for your positive feedback, I will submit w my teams.

6/10 – Redelijk

Maria

Zakenreiziger, Reisde met familie
The TV in our room did not work. One bed had 3 pillows and the other bed had two. Asked for 2 more pillows and they stated they did not have anymore. Also for some reason the window in our room was fully opened.
1 nacht verbleven in februari 2024
Reactie van Rica Rendon, Sales Director op 28 feb 2024
Hi Maria,Thank you for taking the time to leave a review. We have taken note of your detailed feedback on how we can improve and make your stay a 10 out of 10. We will be taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 – Uitstekend

Londy

Positief: Netheid, personeel en service
Sucio a sus alrededores, muchos personas alcohólicas caminan a sus alrededores. Pero el personal muy amable.
1 nacht verbleven in februari 2024
Reactie van Kumar merchant op 26 feb 2024
Thanks for your positive feedback

6/10 – Redelijk

Reynold

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Plenty of used and worn furniture with rips and holes. Ice bucket tray had cigarette burns in it. Stepped off the elevator into a pool of water from a steady drip coming from one of the florescent fixtures. Automatic double doors at entrance would work only some of the time leaving people stranded outside constantly. Wild. I was definitely disappointed with my stay and was expecting a much nicer facility.
1 nacht verbleven in februari 2024
Reactie van Kumar merchant op 23 feb 2024
Reynold thanks for your feedback, sorry we didn’t met your expectations, we will work on the items to confirm they are fixed at earliest.Thanks again

2/10 – Ontzettend slecht

Jonathan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was asked to have a seat and wait 5 minutes for an emergency. That would've been ok but the furniture was filthy!
1 nacht verbleven in februari 2024
Reactie van Kumar Merchant op 22 feb 2024
Thanks for your feedback, sorry we didn’t met your expectations