Lobby

Beoordelingen van Ramada by Wyndham Des Moines Airport

3 out of 5
Ramada by Wyndham Des Moines Airport
1810 Army Post Road, Des Moines, IA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 271 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 279 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 178 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 150 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 122 van 1000 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

6,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Rickie

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is dirty on the outside. Trash and cigarette butts all over. Sink would not drain. The requirement of a deposit is ridiculous if it’s not refunded immediately. You didn’t wait for my money but I have to wait for mine?? Also staff who are providing service to guests should speak English.
1 nacht verbleven in mei 2024

8/10 – Goed

Kathryn

Reisde met familie en kleine kinderen
Pleasant staff, average rooms, decent price
1 nacht verbleven in mei 2024

6/10 – Redelijk

Terry

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Allison

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I booked this property because based on the reviews and pictures on Expedia, it was clean, updated, and safe. I certainly didn’t feel that way when I arrived. 1. There wasn’t anyone at the front desk, the place looked abandoned when I arrived, around noon on Saturday. 2. After receiving my keycard, I requested late checkout, this didn’t seem to be a problem, and the gentleman at the desk entered something into the computer to note my request. 3. Upon arriving in my room, the colors were not at all neutral like the photos, there was construction dust and debris all around, paint splatters throughout the property, including the shower, and bathroom, and the shower had dirt, and smears in it. The bed had black hairs under the covers. 4. Upon arriving back at my room before my late checkout time, I found one of the men who (I assume) works there (because nobody was wearing any sort of uniform or name tag), exiting my room. Why?! I requested late checkout, there was no reason for anyone at all to be in my room. This hotel seems unprofessionally run, unprofessionally renovated, noisy, and overall undesirable. While I am well aware that Des Moines Iowa may not be the ultimate travel destination for luxury accommodations, this property disappointed in so many way, and ultimately felt unsafe, unclean and unkempt. The greatest part, was that it was easy to make it back to the airport, and on Sunday, there was someone at the front desk to drive the shuttle there.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Patty

Reisde met familie
The property is quite rundown. There is no character or personality in the decor of the lounge. The check-in went smoothly, and then we were directed to the elevator, which was down a very long hallway. The premises were not taken care of the vacuuming needed done. The bed was great. The room itself was clean. The TV is very small. The breakfast was fairly good.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Hank

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I got in to the hotel and I could tell it was very dirty, and when I got into the room it was worse. I demand a refund but they wouldn’t give it to me. I ended up getting a room at a different hotel and am hoping that I can dispute this with Expedia.
1 nacht verbleven in mei 2024

4/10 – Matig

Medina

Reisde met familie
Positief: Personeel en service
Outdated and bathroom was not clean
1 nacht verbleven in april 2024

6/10 – Redelijk

aaron

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall the stay was quiet and pleasurable. The hotel was in a state of renovation/refreshing the rooms. The rooms could have been far cleaner just needed a vacuuming and sanitation. Overall I would stay again to see if improvements were made.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Ann

1 nacht verbleven in april 2024

6/10 – Redelijk

Florence, Herreid

2 nachten verbleven in april 2024

4/10 – Matig

Allison, Mason City

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Eric

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was dirty. Half of the building was being remodeled and nobody could be bothered to run a vacuum. The bed frame was broken so your feet were higher than your head if you laid down. The breakfast was very disappointing. Any school lunchroom would look like master chef compared to the scrambled egg pucks and microwaved sausage patties. The toaster didn’t work and the juice machine only spit out water. No coffee. The staff at the check in desk didn’t seem like they had ever been on the premises before. I asked for more towels because there were none at the pool. He acted like he had no idea where they kept them. While he went searching I watched him on the security camera screen mounted on the wall. Where I also watched the police escort a woman through the hallway on the way to their waiting cruiser out front. The full mariachi band complete with tuba practicing across the hall at 10:30 at night was a nice touch.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Kimberly

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Taiyo

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

4/10 – Matig

Jacqueline M.

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Mona

Reisde met partner
stayed three nights no house keeping pot smell super strong in the halls 35$ a day pet fee
3 nachten verbleven in maart 2024

4/10 – Matig

Marianne

Reisde met familie
There is a Mexican bar and restaurant attached to the hotel and you can clearly hear them playing bery loud music until midnight.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

D

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Terrible noise all 3 nights from other unruly guests. Told staff and all they did was apologize. Breakfast area was dirty, spilled OJ left on counter and onto floor, after telling staff. Partial electrical outage on final night, no light in windowless bathroom! Plus, no where did the description on Expedia website, did it mention a $100 security deposit. Terrible, will avoid all Ramada hotels in future.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Tracy

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelled of sewage by pool
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Alayna

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a ton of traffic in and out of rooms. Doors slamming all night. People yelling and fighting. Large groups of people yelling at staff. Physically fighting one another. Absolutely trashy. I have very low expectation with hotels as is and I find myself easy to please. I never write reviews but this was by far the worst stay at a hotel I’ve ever had. Never again.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Sonja

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Walter

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Randel

1 nacht verbleven in januari 2024

8/10 – Goed

Lisa

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and clean. We had a great stay.
1 nacht verbleven in december 2023

4/10 – Matig

Ron

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is in need of a remodel. We stayed one night and left early for the airport. I wouldn't recommend this hotel to anyone. And I won't be staying again.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Carol

1 nacht verbleven in december 2023

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for a night.
Room was nice, beds comfortable enough, last minute booking price was great. The pool was not cold but definitely not warm. The breakfast left plenty to be desired.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Phil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

4/10 – Matig

seth

Positief: Personeel en service
Negatief: Netheid
Was an issue checking in--paid through Expedia but Ramada claimed 'single use card failure' and that I hadnt paid. Staff was kind and helpful and we got it resolved overnight. Property was fine, room was average. Bathtub was peeling and had mold along caulk line.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Brenda

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Average
Average stay. Description of the amenities not accurate. Stated there was a restaurant on site and a bar. Neither existed! Electrical in room was not up to par. Desk panel electrical ports had no power, had to find other outlets to charge phones and laptop. Bathroom could use a little TLC. Toilet paper holder barely holding on to wall. Staff was friendly and room was clean.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Heather

1 nacht verbleven in december 2023

6/10 – Redelijk

Jill, Des Moines

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

kesha

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here to catch a early flight after three hours of driving it was very cheap and fit my budget but i could have done better this place was not a good choice the breakfast was not fresh and the rooms were dirty and the pool are stanked! The smell is awful plumbing work I suppose not sure but won’t be going back , made a promise to myself to never be that cheap again cause you might end up with what I did I’m sorry but I’m honest was not a good experience!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Comfortable
It was quite comfortable. Good for the money I paid. Accepts pets
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Deanna M

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very outdated. Could be cleaner.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t stay here. They tried giving me a different room than I reserved but I had to check in and get keys and go to room first. Walked in that room and it was an absolute mess. Dirty sheets, floors and wouldn’t touch the couch. Security door from parking lot was propped open and trash all around it.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ruth

1 nacht verbleven in november 2023

6/10 – Redelijk

Phil, Littleton

Positief: Netheid, personeel en service
The room was clean. The bathroom amenities were inadequate as far as toilitries. Had to request drinking cups and no complimentary water. Breakfast was lacking freshness. Bisquits were dry and hard. No fresh fruits.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Cristina

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect overnight stay. Front desk manager was really accomodating.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Billie

Reisde met familie
By far the NICEST people I’ve ever dealt with. My flights were delayed and I arrived later than planned and they were beyond helpful and honored my reservations. So grateful for all their help. Will definitely stay here every time I come to Des Moines
3 nachten verbleven in oktober 2023

4/10 – Matig

Margarita

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall cleanliness and basic maintenance of the hotel was below poor— it seemed like no one had done it in months, not to mention deep cleaning. The bathtub faucet and knob were smeared with white caulking, and one side had paint peeling off. The vents had layers of dust mixed with some kind of debris, wall corners had black residue mixed with dust, carpet smelled horrible, our bedroom door wouldn’t work unless you forced it up, bedroom was very dark— almost dungeon like. Do not recommend this place at all— highly disgusted

4/10 – Matig

Justin

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Samuel, Bradenton

Zakenreiziger, Reisde met partner
The lobby is in perfect condition. The room is ok, they need to prioritize in cleaning the room more often and replace beds and do a little TLC on the bathroom, and change the breakfast selection. Overall was ok for 3 nights. You get what you pay for it. The costumer service was great.
3 nachten verbleven in oktober 2023

4/10 – Matig

TODD

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Saturday night stay worn hotel
The hotel looked worn. The hotel store didn't have diet soda or tea. The breakfast was terrible. I wouldn't stay there again.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Meh
Restraunt/Bar wasn’t available which was one of the main perks for booking our stay. The hotel smells and the bathroom was weird.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Tammy P

Reisde met familie
Negatief: Netheid
Good potential, needs work
The staff were very friendly, the room was clean, bathroom clean, bed sheets clean and was very comfortable. The breakfast area was not clean. the tables, chairs, and floor were not clean. The breakfast was very poor. Days old biscuits stale. Gravy was frozen, just open the package and dump it in the hot pan to melt, terrible. The coffee was good. The lobby was clean and attractive.
3 nachten verbleven in oktober 2023

6/10 – Redelijk

elisa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Cody

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

4/10 – Matig

Paul

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023