2/10 – Ontzettend slecht
Fabiola E G.
19 jul 2023
Negatief: Netheid
Was relocated to another cabin not the one we paid for
My family and I had to leave a day early. You may find that it is too hot in the cabin and with no AC available it is uncomfortable to sleep or take a nap.
We are unsatisfied and sad to find out from your cleaning crew, that the reason that the cabin we originally rented from you did not have electricity due to the solar panels have not been working for over two weeks. That was more than ample time to had let us know so we had plenty of time to re arrange our stay. We took what was convenient for you but not for my family.
We paid for more expensive cabin and pet friendly, the cabin you accommodated us was less and we had to board our dog, because the cabin you changed us to was NOT pet friendly. As well as we didn't get any compensation for the difference on the daily rental rate or pet deposit.
There was not a designated area for trash, we placed it in trash bags that we provided and tied them tightly. Dish washer was left running with the dishes we used, my wife had washed the towels some are in the dryer that we had used the night before we left. We fixed the back door screen, looked like someone or something knocked it off the screen and lots of mosquitos were coming in through that open area. There was little to no hand soap in the restrooms.
Fabiola E G.
5 nachten verbleven in juli 2023