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Beoordelingen van Premier Hotel Regent

3 out of 5
Premier Hotel Regent
22 Esplanade, Beach Front, East London, Eastern Cape

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 16 van 87 beoordelingen" "
Gastenscore: 8 - Goed. 29 van 87 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 87 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 87 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 87 beoordelingen" "

7,6/10

Netheid

7,2/10

Personeel en service

2,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good infrastructure, but service is lacking
The room was very big and clean and pleasant to stay. The service of the hotel staff was not very good. AN important message left for me at the reception was not passed on to me. Also there is no internet available in the rooms, only in the lobby and this is not very stable.

6/10 – Redelijk

Mpumzi

Positief: Personeel en service
Negatief: Netheid
We couldn't enjoy lounge area due to armpit smell on their coushin.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

CEDRIC CHESTER, Hartford

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

S

2 nachten verbleven in december 2023

8/10 – Goed

Siya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

6/10 – Redelijk

Regina

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Recent stay
Well situated, easy access from the airport, beautiful sea view from my room. However, no wifi at hotel. It would also be nice if hotel management can inform customers about load shedding schedule.
1 nacht verbleven in oktober 2023

8/10 – Goed

Thami

1 nacht verbleven in juli 2023

4/10 – Matig

A

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Mpumzi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

10/10 – Uitstekend

MR

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not up to expectations.
I took a suite with the intention of treating my wife to something a bit special. The cleanliness of the suite was good but there were a few issues that irritated me. Considering the cost and the location, I was surprised to find that there were only two towels available. A small "hand-towel" and a slightly larger one. The water tasted bad but this was probably because we are not used to the EL water. This could have been somewhat offset with some complimentary bottled water, of which there was none. The rooms were a bit Spartan and there could have been some flowers (even plastic ones). The shouting and noises of the car washing that takes place across the entire front of the hotel were a bit disconcerting until we reminded ourselves that this, after all, Africa and that we should just live with these little irritations. Abandoning any ideas of a romantic evening on the veranda, we turned on the TV only to find a tiny (6 plus 2 snow) bouquet of channels that included news, cartoons and soapies. Thank goodness for an iPad and downloaded movies.
1 nacht verbleven in januari 2022
Reactie van Danny op 11 jan 2022
Dear Daniel, thank you for your review of our property. Apologies for your disappointment with the ambiance. Please do not hesitate to contact me directly should you choose to stay with us again and I will make sure that you are looked after.

8/10 – Goed

ebrahim aboobaker

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Danny op 9 nov 2021
Thank you for your of our property review Ebrahim. It is encouraging to know that our service is appreciated.

10/10 – Uitstekend

Mlungisi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing, I won't mind ukubuyela futhi.
3 nachten verbleven in september 2021
Reactie van Danny op 16 sep 2021
Thank you for your feedback Mlungisi! We are glad you enjoyed your stay. Hope to see you soon!

8/10 – Goed

BANDILE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BANDILE FAMILY
It was awesome 👌👏
1 nacht verbleven in juni 2021
Reactie van Danny op 30 jun 2021
We are glad you enjoyed yourself. Hope to see you soon.

8/10 – Goed

Ntombi

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If the rooms could be more cleaner. Staff very friendly
1 nacht verbleven in mei 2021
Reactie van Danny op 27 mei 2021
Dear Ntombi, thank you for your valuable feedback. We will contact you directly to get more details.

10/10 – Uitstekend

Elmarie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020
Reactie van Yordanka op 27 okt 2020
Dear Elmarie, thank you so much for the feedback. Keep well and hope to seeyou soon!

6/10 – Redelijk

Olugbenga

Zakenreiziger
Positief: Netheid
2 nachten verbleven in februari 2020

8/10 – Goed

Yonela

1 nacht verbleven in december 2019

8/10 – Goed

Manape

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019

8/10 – Goed

Thokozile

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Lovely stay
My stay was good. The staff at reception and around the rooms were really helpful.
1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019

10/10 – Uitstekend

Tozama

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, welcoming,it's my home when I'm not home, pe
1 nacht verbleven in juli 2019
Reactie van Yordanka op 21 okt 2019
Thank you for your feedback Tozama, looking forward to welcome you back .

4/10 – Matig

Bontle

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I remember the hotel from when I was little. It was so grand and fancy. I was shocked to see the dilapidated state of the building and the area around it. The room was clean but felt dark and dingy. The view from the room was incredible. The balcony was dirty and looked like it had been ages since it was cleaned.
1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Nisha

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Premier Hotel Regent East London
I was given a room 419 first the room was smelling. So I complained. Then next day they cleaned the room. Then the wifi they give you 500MB and it kept on finishing and had issues so i complained then then moved me to 319. A bigger room than the first one, it did not smell but the cupboards was broken the room had no fridge.
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Nopinkie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick stay
Stop over during business trip
2 nachten verbleven in juni 2019

10/10 – Uitstekend

mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun
My stay was awesome though we didn't spend the whole night
1 nacht verbleven in februari 2019

8/10 – Goed

Warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Location
Great Location, spacious rooms and Friendly Staff. Would stay here again! We just wish that WIFI wasn't on a voucher based system and should be Free and available to all guests.
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Vuyolwethu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Year's Eve Stay
It was awesome with friendly staff
2 nachten verbleven in december 2018

6/10 – Redelijk

Nolubabalo

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2018

6/10 – Redelijk

Sam, London, UK

Positief: Personeel en service
Nice hotel, close to the beach. Lovely staff. Rooms are too small. Still using limited data vouchers for Wi-fi which is a big put off. Beautiful views of the ocean.
6 nachten verbleven in oktober 2018

8/10 – Goed

Gavin

Positief: Netheid, comfort kamer
Comfortable
The stay was short but great. The linen needs to be check and maybe replaced.
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2018

8/10 – Goed

Lilly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great however rooms should provide deck chairs on balcony
1 nacht verbleven in juni 2018

6/10 – Redelijk

MRJF

Positief: Comfort kamer
Negatief: Personeel en service
A view of a beach in a run down area
The area is very run down, there was what looked like a student hostel directly outside my window with students at one stage picketing outside late into the night. The Hotel itself is pretty much as advertised and the room was huge, one of the biggest I have ever had and the balcony was overlooking the beach and was bigger than most hotel rooms - oddly there were two tables and one chair on the balcony (go figure!). The services was disinterested at best but not bad as such. It is certainly the best (only?) hotel in the area and if you have business in this area then this is the one to stay at.
4 nachten verbleven in maart 2018

8/10 – Goed

larissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wir waren nur eine Nacht im Premier Hotel Regent. Für eine Nacht war es in Ordnung. Das Bett war nicht das bequemste, ansonsten waren wir aber zufrieden.
1 nacht verbleven in april 2018

6/10 – Redelijk

Dev

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.

2/10 – Ontzettend slecht

Happy, Tennessee

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
STARTED BAD GOT WORSE
Hotel was booked and lost my reservation booked through Expedia. After I showed them my confirmation email the desk clerk made three trips back to see her manager. I told her I was not trying to be difficult I would call Expedia and let her manager work it out with them. I ended up in a room by the loud road wit a broken air conditioning unit and a safe that did not work. I had prepaid or I would have gone elsewhere.The manager of the first desk clerk should have come out and talked with me.
1 nacht verbleven in februari 2018

8/10 – Goed

FromSG, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel close to the beach
Following the GPS to locate the hotel was easy. Staffs were glad to assist with our luggage and were friendly and polite. We were given a room with balcony and facing the sea which was awesome and room was spacious and clean. Bed was very comfortable and we had a good night sleep. Would definitely recommend to friends and other travellers.
1 nacht verbleven in januari 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2017

8/10 – Goed

Stefan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gut fuer einen Zwischenstop in East London
Praktisches sauberes Zimmer mir allem Zubehör
1 nacht verbleven in september 2017

6/10 – Redelijk

Rory

Positief: Netheid
Good business short stay hotel.

8/10 – Goed

Sibusiso

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sea views were great. Great location. Desk reception not so great though

8/10 – Goed

Brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brenda
We enjoyed our stay. Staffs were friendly and quite helpful. Ocean view was just perfect!

4/10 – Matig

David

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not worth the rates asked
The hotel is in bad need of an overall renovation. The bedroom a/c made more noise than actual cooling. Way overpriced for what you get.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en comfort kamer
Convinient but staff are not proud to do their job
ordered room service which never arrived. Reception staff are very unprofessional.

8/10 – Goed

Elouise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient for the Ironman, will use you again

4/10 – Matig

Coenraad

Positief: Netheid
Negatief: Comfort kamer
In the days of today no good news channels. Only movies and sport!!!!!!!! Please business is more than that.I stayed in many Premiers over the world but this one #$5$#% Also train staff to issue VAT invoices is needed. I am still waiting for an email after I had to mail them for copies. Pathetic. I will never stay there again.

4/10 – Matig

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
The building is beautiful and the rooms.
My stay was bad all my expectation was never met. Rooms was not cleaned as it should. The beach front is filthy and smell urine not to mention condoms that are lying all over the show (pavements and at the beach) If i could reverse my money payed for my stay at the hotel i would do so.