Zoek naar Cottages in Edenbridge

"Kwam over als een Famillie hotel. Erg druk met kinderen bij het ontbijt"

"Rustige ligging. Wel 10 tot 15 min wandelen voor een metro of bus. Goed ontbijt en vriendelijk personeel. Ik kan dit hotel zeker aanraden. "

"Uitstekend hotel, schoon en luxe uitstraling. Goed ontbijt, ruime keuze. In de directe omgeving zitten leuke restaurants/bars. Metro op enkele minuten loopafstand. "

"Super lokatie, goede uitvals basis. Schoon, nieuw, het personeel is super vriendelijk en eeg behulpzaam."

"1 day stay. Hot water"

"Goede ligging en ruime kamer met uitgebreid ontbijtbuffet "

"Alles was top. Heel behulpzaam personeel. Hou er alleen rekening mee dat het bad voor lange mensen aan de kleine kant is. "

"3 persoonskamer gevraagd, 4 persoons gekregen. Propere, ruime kamer naar Engelse normen. Vriendelijk en behulpzaam personeel. Goed Engels ontbijt."

"I booked a 3 nights stay at Shangri-La The Shard for my fiancée and a friend including free breakfast as silver-tier benefit. On check-in, the hotel first claimed that free breakfast was not a silver benefit. When I emailed them the proof it was, the hotel then said it was only valid for the account holder. When I explained this is our household account, they said the error was on the booking website. They said to fully understand and regret the situation but could give only 1 day breakfast 'complementary', because it was incorrect on Expedia's platform. That is not a guest-friendly solution you expect from a 5* hotel that charges €1000 a night. Because let's be honest, what's the big deal to offer 3 days breakfast when it is acknowledged that there clearly is a mistake somewhere? All staff were friendly and understanding, but apparently don't have the rights to overrule the system to offer proper 5* service. The day of checking out it took over 1 hour to serve the ordered eggs in the restaurant and because time was running out they offered to bring some sandwiches to the room instead. We often stay at luxury accomodations like FS, Ritz, Mandarin, Raffles, W, etc but this was the first and also very last time to book a Shangri-La hotel. "