Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 565 van 1003 beoordelingen" "
10 - Uitstekend
565
Gastenscore: 8 - Goed. 273 van 1003 beoordelingen" "
8 - Goed
273
Gastenscore: 6 - Redelijk. 89 van 1003 beoordelingen" "
6 - Redelijk
89
Gastenscore: 4 - Matig. 43 van 1003 beoordelingen" "
4 - Matig
43
Gastenscore: 2 - Ontzettend slecht. 33 van 1003 beoordelingen" "
2 - Ontzettend slecht
33
8,8/10
Netheid
8,8/10
Personeel en service
8,6/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
6/10 – Redelijk
Marcia
Zakenreiziger
28 apr 2024
Positief: Netheid, personeel en service en voorzieningen
The upgraded room was lovely… Except the bed was uncomfortable, and the toilet paper was like tissue paper.
Marcia
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 30 apr 2024
hank you for taking the time to provide feedback on your recent stay with us. I'm pleased to hear that you found the upgraded room to your liking, but I'm sorry to learn that not all aspects of the room met your expectations.Your comfort is extremely important to us, and I apologize that the bed did not provide the comfort you deserved. We aim to ensure that all our guests have a restful experience, and clearly, we missed the mark in this instance. Additionally, your comment regarding the quality of our toilet paper has been noted, and I will address this with our housekeeping team to explore better options.We appreciate your feedback as it helps us improve our guest experience. We hope to have another opportunity to host you, where we can ensure a more comfortable and satisfying stay.Thank you once again for choosing to stay with us.Warm regards,
6/10 – Redelijk
Rob
Zakenreiziger
26 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I took a picture of 2 used cups and a door handle that were left on a counter. I took the picture to the front desk. they called maintenance, but no one came. Also the AC in the main bedroom was not working. I did not have a great night sleep.
Rob
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 30 apr 2024
Thank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay, including the cleanliness concerns and the malfunctioning air conditioning unit. It is clear we missed our mark on delivering the high standards we strive for.I understand how frustrating it must have been to report these issues and not have them resolved promptly. This is certainly not the level of service we aim to provide. Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate action and improvement.Once again thank you and hope you give us another shot in order to make it up.Looking forward to seeing you agian
10/10 – Uitstekend
Brian, Airdrie
Zakenreiziger
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and friendly people
Brian
1 nacht verbleven in april 2024
Reactie van Management op 23 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
4/10 – Matig
Kevin, Calgary
Reisde met een groep
22 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room itself was ok. I could have done without front desk staff loud talking for over an hour after midnight. My room was unfortunate on the main floor and down the hall. I never thought to ask for something farther away. Only spent one night. Not much opinion of the rest of the staff since interaction was minimal. I would give them another try but request a room in a different part of the hotel.
Kevin
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 30 apr 2024
Thank you for sharing your feedback about your recent stay with us. I apologize for the noise disturbances caused by our front desk staff during your visit. We understand the importance of a peaceful environment, especially after midnight, and I am sorry that we fell short of meeting your expectations in this regard.I appreciate your willingness to give us another chance, and we would be more than happy to accommodate your request for a room in a quieter part of the hotel on your next stay. Please feel free to contact me directly when you are planning your return; I will personally ensure that your next experience is comfortable and meets our standards for excellence.Thank you once again for your feedback. We look forward to the opportunity to welcome you back and provide you with a superior experience.Warm regards,
10/10 – Uitstekend
Wanda, Sylvan Lake
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were very friendly and professional. The room is a great size
Wanda
1 nacht verbleven in april 2024
Reactie van Management op 23 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Cameron
Zakenreiziger
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous property. A1
Cameron
1 nacht verbleven in april 2024
Reactie van Management op 23 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Bridget, Sylvan Lake
Reisde met partner
18 apr 2024
I don’t care for where the pool and hot tub are…being right by two restaurants with windows looking into pool area from hallway but none looking outdoors
Bridget
1 nacht verbleven in april 2024
Reactie van Management op 23 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
2/10 – Ontzettend slecht
James
16 apr 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The sink tap looked industrial and anytime you turned the water on it would spray outside the sink
The ac is a big wall unit that is noisy and wakes you up in the night
The Dennys that is attached is discussing dirty
James
2 nachten verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 30 apr 2024
Thank you for taking the time to provide feedback on your recent stay at our hotel. I apologize for the issues you encountered with the sink tap and the air conditioning unit. We strive to ensure all our amenities are in perfect working order and regret that this was not the case during your visit. I have notified our maintenance team about the water spray and noisy AC unit, and they are addressing these problems promptly to prevent future inconvenience.Regarding your experience at the attached Denny's, I am truly sorry to hear that it did not meet your expectations. We hold our partners to high standards of cleanliness and service, and your comments are being taken seriously. I will pass your feedback directly to the management team at Denny’s to ensure they are aware and can take the necessary corrective actions.We value your patronage and hope you will give us another opportunity to provide you with the quality stay you expect and deserve. If there's anything more we can do to assist you or improve your next experience, please do not hesitate to contact me directly.Thank you again for your feedback. We look forward to welcoming you back under better circumstances.
10/10 – Uitstekend
Edward
Reisde met familie
16 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
*
Edward
1 nacht verbleven in april 2024
Reactie van Management op 17 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Jayne
16 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jayne
1 nacht verbleven in april 2024
Reactie van Management op 17 apr 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Garth
Zakenreiziger, Reisde met partner
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
Garth
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 16 apr 2024
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
8/10 – Goed
Jaymee
Zakenreiziger
11 apr 2024
Positief: Netheid, personeel en service
Clean, good hotel just on the outskirts of Edmonton. Quick access to the highway. Average, no complaints.
Jaymee
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 16 apr 2024
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
4/10 – Matig
Josh
Zakenreiziger, Reisde met familie
10 apr 2024
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The sheets were dirty. Called to get new sheets no one would answer the phone. Went down to front desk and the clerk was not very accommodating. New sheets finally show up and he first swept the pubic hairs off the bed and onto the floor then he just throws sheets on bed and walks away. Later found bathroom to be same way hairs all over walls and ceiling. Not very impressed and will find another hotel next time.
Josh
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 16 apr 2024
We sincerely apologize for the unacceptable experience you had during your stay with us. It's deeply concerning to hear about the issues you encountered with the cleanliness of your room and the lack of responsiveness from our staff.Maintaining a high standard of cleanliness is non-negotiable for us, and we are truly sorry that we fell short in this regard. Your experience with our front desk clerk is also extremely disappointing, and we will address this behavior immediately with our team to ensure it does not happen again.We understand the importance of feeling comfortable and cared for during your stay, and we failed to meet your expectations in every aspect. Please know that your feedback is being taken seriously, and we will be conducting a thorough review of our housekeeping and customer service procedures to prevent similar incidents in the future.We completely understand your decision to seek accommodation elsewhere for your future visits, but we sincerely hope that you will consider giving us another chance to make things right. If there is anything we can do to regain your trust or if you would like to discuss your experience further, please do not hesitate to reach out to us directly. Thank you for bringing these issues to our attention, and we apologize once again for the inconvenience caused.
8/10 – Goed
Aidan
Reisde met partner, Reisde met familie
7 apr 2024
We had two rooms. The chicken biryani is made in house and is delicious! View out the back rooms are nice if you get the right room and pay a little more. Our first room was nice. Our second room the sink was clogged and leaking and toilet didn’t flush properly.
The hotel itself isn’t very inviting looking at the front and is tucked away in a corner with some not so great people hanging around. Not sure I’d feel safe as a woman walking around the area after dark by myself.
Aidan
2 nachten verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 16 apr 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our in-house chicken biryani and the pleasant view from some of our rooms. However, we are truly sorry to learn about the maintenance issues you encountered in your second room. This is certainly not the experience we aim to provide, and we apologize for any inconvenience it caused during your stay.Ensuring the comfort and safety of our guests is our top priority, and we take your comments regarding the surrounding area very seriously. We will review our security measures and work to address any concerns to enhance the safety of our guests, especially for solo travelers.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Please rest assured that we will take immediate steps to address the issues you've raised to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve. If you have any further feedback or concerns, please don't hesitate to contact us directly. Thank you again for choosing to stay with us.
10/10 – Uitstekend
Jason
Zakenreiziger
6 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was very nice as always. The music in the halls is a bit loud in the evenings. And dennys was horrible. I know its not the hotels responsibility but the evening staff and cooks were not great, unfortunately it reflects towards the hotel to most people.
Jason
1 nacht verbleven in april 2024
Reactie van Khaled Maaty-General Manager op 16 apr 2024
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
8/10 – Goed
Belinda
Reisde met partner
3 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for 2 nights, conveniently located near airport and highways, Dennys and Chop accessible from the hotel. Typical standard hotel room, a bit dated, clean, comfy bed.
Belinda
2 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 apr 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel conveniently located near the airport and highways, and that you appreciated the accessibility to Denny's and Chop from our premises.We also appreciate your comments regarding the room. While we strive to provide comfortable accommodations for all our guests, we understand that our rooms may appear a bit dated to some. Rest assured, we are continuously working on updates and improvements to enhance the overall experience for our guests.Your feedback is invaluable to us as we strive to make every guest's stay as comfortable and enjoyable as possible. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
10/10 – Uitstekend
Merlyn
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s fine!
Merlyn
2 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 apr 2024
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
8/10 – Goed
Daniel, Edmonton
30 mrt 2024
Daniel
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 apr 2024
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
4/10 – Matig
Carolyn
Reisde met partner
29 mrt 2024
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room smells old and the floors are slanted and uneven.
Carolyn
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 apr 2024
Dear Valued Guest, thank you for sharing your feedback regarding your recent stay with us. We truly apologize for any inconvenience you experienced during your stay. We have taken the corrective actions to avoid similar issues in future. Looking forward to seeing you again.
10/10 – Uitstekend
Tammy
Reisde met familie
27 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Getting datted
Tammy
1 nacht verbleven in maart 2024
Reactie van Management op 30 mrt 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Stephanie
26 mrt 2024
Convenient but it’s starting to get run down. Showing lots of ware and tare.
Stephanie
1 nacht verbleven in maart 2024
Reactie van Management op 30 mrt 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Hu
23 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. Nice and clean. Attached to a Denny’s. What more could you ask for?
Hu
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 25 mrt 2024
Dear Hu,Thanks for the 5 Star review !I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 – Uitstekend
Alfea
21 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked our room with the jacuzzi!
Alfea
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 22 mrt 2024
Dear Alfea,Thanks for the 5 stars review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
8/10 – Goed
Wanda, Grande Prairie
Reisde met familie, Reisde met familie en kleine kinderen
21 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel but does not feel safe. Very sketchy people standing around the lobby and outside speaking jibberish. Clearly on something. Staff will not have them removed.
Wanda
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 22 mrt 2024
Dear Wanda,Thank you for the 4 star review and for the constructive feedback.We sincerely apologize for the discomfort you experienced during your stay. Ensuring the safety and security of our guests is paramount to us, and we take all feedback seriously. We'll address this matter promptly with our staff and security team to enhance our protocols and ensure a welcoming environment for all guests. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to our management team.Sincerely
10/10 – Uitstekend
Gregory
15 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay in a king suite with a washer/dryer and just love. Having the sitting area separate from the sleep area is nice. The kitchen is stocked with everything I need, including pods for the dishwasher.
Gregory
3 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 15 mrt 2024
Dear Gregory,Thank you for your 5-star review!We're delighted that you enjoyed your stay in our king suite and enjoyed the suite setup along with the separate sitting area and the fully equipped kitchen. We look forward to welcoming you back soon!Warm regards
10/10 – Uitstekend
Michelle
Reisde met familie en kleine kinderen
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, a great place to stay!
Michelle
1 nacht verbleven in maart 2024
Reactie van Management op 11 mrt 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Kenneth
Reisde met een groep
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fast and efficient check in. Room upgrade upon arrival and a gift card for the excellent on site restaurants. Room was clean and well organized, very nice
Kenneth
3 nachten verbleven in maart 2024
Reactie van Management op 11 mrt 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Trisha
9 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Trisha
5 nachten verbleven in maart 2024
Reactie van Management op 10 mrt 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Erika
6 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Erika
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 8 mrt 2024
Dear Erika,Thanks for the 4 Star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 – Uitstekend
Ritchie
Zakenreiziger, Reisde met partner
5 mrt 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I checked in Friday afternoon for 3 nights. There were some dirty dishes on the floor in my hallway. They were still there when I came home from dinner Sunday evening. Monday morning they were gone but there were food remnants from the dishes still on the carpet where the dishes had been sitting.
Ritchie
3 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 mrt 2024
Dear Ritchie,Thank you for choosing to stay with us and for taking the time to share your experience. We sincerely apologize for the oversight in clearing the room service trays from the hallway during your stay. I can assure you that our restaurants staff are making regular tours in all hallways for this purpose, however it might take some time in few occasions depending on the restaurant operations and the volume of orders.We appreciate your understanding and patience, and we want to assure you that we are addressing this matter with our team to prevent any recurrence. Your feedback is crucial to our improvement, and we hope to have the opportunity to provide you with a flawless experience on your next visit.We value your patronage and look forward to welcoming you again in the future.Warm regards,
10/10 – Uitstekend
Jaime
Reisde met partner
4 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great property. Having The Chop attached to the building is very convenient. Nice variety of rooms for all family needs.
Jaime
2 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 mrt 2024
Dear Jaime,I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
6/10 – Redelijk
David
3 mrt 2024
Nothing bad to say OK place to stay
David
2 nachten verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 5 mrt 2024
Dear David,We appreciate you taking the time to share your feedback with us. Every guest's perspective is invaluable, and your satisfaction is our utmost priority. While your comments don't pinpoint any specific shortcomings, we notice that your overall rating is three stars. Should you have any specific details or concerns you'd like to discuss further, please don't hesitate to reach out to us directly. We look forward to the opportunity to exceed your expectations in the future.Sincerely
10/10 – Uitstekend
Brandi
3 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brandi
1 nacht verbleven in maart 2024
Reactie van Khaled Maaty-General Manager op 25 mrt 2024
Dear Brandi,Thanks for the 5 star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
2/10 – Ontzettend slecht
Terri
29 feb 2024
Terri
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 22 mrt 2024
Dear Terri,Thank you for sharing your feedback. We value all guest opinions, and your satisfaction is important to us. We regret that your experience fell short of expectations. Please know that we take your feedback seriously and will use it to improve our product and services.If you have any specific details you'd like to share, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely
10/10 – Uitstekend
Brady
28 feb 2024
Brady
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 22 mrt 2024
Dear Brady,Thanks for the 5 Star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 – Uitstekend
Ken
27 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was right off the highway and within 20 minutes of downtown Edmonton. Plenty of restaurants within 2 miles of the hotel, including Denny’s (attached to the hotel) for breakfast. Nice fitness center with plenty of equipment. Would definitely recommend this hotel.
Ken
2 nachten verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 28 feb 2024
Dear Ken,Thank you for taking the time to provide your feedback regarding your recent stay. I'm very happy to hear that you enjoyed your overall stay. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
8/10 – Goed
Lynn
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access
Lynn
2 nachten verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 26 feb 2024
Dear Lynn,Thank you for taking the time to provide your feedback regarding your recent stay. I'm very happy to hear that you enjoyed your overall stay. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
6/10 – Redelijk
Grant, Kelowna
Reisde met partner
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very busy and we ended up in a room on the second floor over the lobby. It was noisy and the hotel music played all night.
Not impressed.
Grant
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 26 feb 2024
Dear Grant,Thank you for taking the time to voice your concerns in regards to your recent stay. I'm really sorry to hear that you left the hotel rather disappointed. If you wish to discuss this matter further, please contact me directly and I will be glad to discuss your concerns with you, in an effort to find a way to make amends and hopefully alleviate your disappointment. Sincerely
4/10 – Matig
Austin
22 feb 2024
Austin
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 21 mrt 2024
Dear Austin,Thank you for sharing your feedback. We value all guest opinions, and your satisfaction is important to us. We regret that your experience fell short of expectations. Please know that we take your feedback seriously and will use it to improve our product and services.If you have any specific details you'd like to share, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely
8/10 – Goed
Jim
22 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jim
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 23 feb 2024
Dear Jim,Thank you for taking the time to provide your feedback regarding your recent stay. I'm very happy to hear that you enjoyed your overall stay. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Wayne
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful bedroom with Jacuzzi and walk in shower. Super comfy bed and bedding. Sharp staples sticking out where the carpet meets jacuzzi tile, be careful ouch! Busy and noisy outside if you’re a light sleeper. Nice kitchenette and couch area smallish and dark.
Wayne
2 nachten verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Cindy
Reisde met een groep
19 feb 2024
Positief: Voorzieningen
The pool should be open later than 10pm. After a day of shopping and dining out there is no time to go back to the hotel and relax in the pool or hot tub
Cindy
1 nacht verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Robert
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our hotel of choice when in Edmonton for the weekend.
Robert
2 nachten verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Douglas
Reisde met familie
18 feb 2024
Positief: Voorzieningen
It was easy to get to. Lots of restaurants around it. Staff were friendly and courteous
Douglas
1 nacht verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Melanie
15 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Melanie
1 nacht verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 22 mrt 2024
Dear Melanie,Thanks for the 5 Star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
8/10 – Goed
Jesse
Zakenreiziger, Reisde met partner, Reisde met familie
14 feb 2024
Positief: Netheid, personeel en service en voorzieningen
The bed was a little worn. Otherwise the experience was great!
Jesse
2 nachten verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Karen L.
Zakenreiziger, Reisde met huisdieren, Reisde met partner
11 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very welcoming for pets!
Karen L.
3 nachten verbleven in februari 2024
Reactie van Management op 19 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 – Uitstekend
Utkarsh
10 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience and stay!!
Utkarsh
3 nachten verbleven in februari 2024
Reactie van Khaled Maaty-General Manager op 11 feb 2024
Dear Valued Guest, thank you for taking the time to review your stay with us, we are delighted to hear that you have enjoyed your stay with us. Looking forward to seeing you again.
10/10 – Uitstekend
Chris, Fort McMurray
Reisde met familie
5 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms. Clean and hygenic.
Chris
2 nachten verbleven in februari 2024
Reactie van Management op 7 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 – Goed
Stacey
4 feb 2024
Positief: Netheid
Stacey
1 nacht verbleven in februari 2024
Reactie van Management op 7 feb 2024
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.