I'm truly sorry to hear about your experience with dirty and unsanitary rooms, as well as any damages you encountered. This is unacceptable and does not meet our standards of cleanliness and quality. Ensuring that our guests have a comfortable and pleasant stay is our top priority, and it's distressing to hear that we fell short in this regard.Please know that we take your feedback seriously, and we will immediately address these issues with our housekeeping and maintenance teams to rectify the situation and prevent it from happening again in the future.If there's anything we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we want to ensure that you have a positive experience with us moving forward.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

I'm truly sorry to hear about your disappointment regarding the pool during your stay. We understand how important it is for our guests, especially families with children, to have access to advertised amenities like the pool.Your feedback is valuable to us, and we apologize for any inconvenience caused by the pool being unavailable. We will review our communication procedures to ensure that guests are informed of any changes or maintenance issues affecting amenities like the pool in advance.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. If there's anything else we can do to make it up to you or to enhance your experience, please don't hesitate to let us know. Thank you for choosing to stay with us.

Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the overall property to be good and that your room was clean with new bedding.We apologize for the inconvenience you experienced with the water pressure in the shower. Ensuring that all aspects of our guests' accommodations meet their expectations is important to us, and we will address this issue to improve the experience for future guests.We appreciate your understanding regarding the worn and dirty-looking carpet in the hallway. Your feedback is valuable, and we will make efforts to address this to maintain a clean and inviting environment throughout the property.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We value your business and hope to have the opportunity to welcome you back for another enjoyable stay. Thank you for choosing to stay with us.

I'm truly sorry to hear about the difficulty you experienced in receiving a refund for the days you stayed and the challenges you faced when trying to contact them. This is not the level of service we aim to provide to our guests, and I understand your frustration.If you need assistance or guidance in resolving this matter, please feel free to provide me with additional details, and I'll do my best to help you. Your satisfaction is important to us, and we want to ensure that your concerns are addressed satisfactorily.

Please know that we take reports of bed bugs and safety issues very seriously, and we will immediately address these issues with thorough pest control measures and repairs to ensure the safety and comfort of our guests. Pest Company did not any bed bugs in that room. We hope you will give us another chance to serve you.

Once again, I apologize for the inconvenience and distress this has caused you. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.

Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific that stood out to you or any suggestions you have for us, please feel free to share. Your feedback helps us understand what we're doing well and motivates us to continue providing excellent service. We appreciate your support and look forward to welcoming you back for another fantastic stay in the future!

Thank you for sharing your experience with us, and please accept our sincere apologies for the issues you encountered during your stay. We regret any inconvenience caused by the odor of marijuana, which is a violation of our no-smoking policy. We take reports of smoking violations seriously and will address this matter with our team to ensure it does not happen again.We also apologize for the limited amenities provided in your room and the breakfast offerings that did not meet your expectations. Your feedback is invaluable to us, and we will use it to make improvements to our services and amenities to ensure a more enjoyable experience for our guests.If there's anything else we can do to make things right or if you have any further feedback to share, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay. Thank you for choosing to stay with us.

Thank you for sharing your experience with us, and please accept our sincerest apologies for the unacceptable conditions you encountered during your visit. We are deeply concerned to learn about the cleanliness issues you described, and we understand the impact this had on your stay.Your feedback is extremely valuable to us, and we will be addressing these issues immediately with our housekeeping team to ensure that such lapses in cleanliness do not occur again. This is certainly not reflective of the standards we strive to maintain, and we are committed to taking corrective action to prevent any recurrence.We apologize for the inconvenience and disappointment this experience has caused you. If there is anything further we can do to rectify the situation or if you have any additional feedback you would like to share, please do not hesitate to contact us directly.Once again, we apologize for falling short of your expectations, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve should your travels bring you back to the area. Thank you for bringing this matter to our attention.

Thank you for your rating and feedback. We appreciate your honesty and are glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve to earn a higher rating next time, please feel free to let us know. Your feedback is valuable to us, and we are committed to making continuous improvements to enhance the experience for all of our guests. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Thank you for choosing to stay with us!

Thank you for your 5-star rating! We're delighted to hear that you had a great stay with us. If you ever have any suggestions or requests for how we can make your future stays even more enjoyable, please don't hesitate to reach out. We appreciate your feedback and look forward to welcoming you back again soon!

Thank you for your positive review! We're glad to hear that you found our hotel convenient to access from the highway and that our staff provided you with quick and friendly service. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another pleasant stay in the future!

Thank you for your 5-star rating! We appreciate your feedback and are delighted to hear that you had an enjoyable stay with us. Your satisfaction is our top priority, and we're pleased that we could meet your expectations. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!

We grateful for your review and thank you for sharing your feedback. We loved that you enjoyed your stay with us and hope to see you soon!

Thank you very much for sharing feedback from your recent stay! We hope to see you again when your travels bring you back to El Paso!

Hi Marty, Please accept my apologies for not meeting your needs. Our Breakfast start at 6:30 am. I have given extra training to our breakfast attendant to avoid this kind a situation in future.

Hi Judith, We are remodeling right now but that does not justify the dusty rooms so I want to apologize about that. We hope you will come back to check out our new look with clean rooms.

We were in process of changing names but now we are glad to let you know that we are open as Econo Lodge. We hope you will come back to check out our new look.

We are glad to hear that your stay at the Pioneer Lodge was excellent! We are happy to hear that your room was just the way you wanted it! We hope to see you again, Amos! Sincerely, Rhythm

We are sorry to hear that your stay at the Pioneer Lodge was less than excellent. We are glad you had a great experience with our staff. We are also happy to hear that your room was clean and the AC was cooling during the hot summer day. Due to supply chain issues, we have a limited breakfast. We hope to see you again! Sincerely, Rhythm

We are sorry to hear that your stay at the Pioneer Lodge was not up to standard. Our staff is always ready to help you with any problems during your stay. We hope for another opportunity to serve you Hannah.Sincerely, Rhythm

We are so glad to hear that you had a great stay at the Pioneer Lodge! We hope you enjoyed McDonalds! We hope to see you again Melinda!Sincerely, Rhythm

We are sorry to hear that your stay at the Pioneer Lodge was not up to standard. Our staff is always ready to help you with any issues during your stay. We hope for another opportunity to serve you, Wayne.Sincerely, Rhythm

We are so glad you had a great stay at The Lodge! We would love to have you back another time!