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Beoordelingen van Englehart Inn

2 out of 5
Englehart Inn
334416 Highway 11 North, Englehart, ON

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 32 van 143 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 143 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 143 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 143 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 143 beoordelingen" "

6,6/10

Netheid

7,4/10

Personeel en service

4,6/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was discusting. There were ants in the room and my wife got bit. Took like 5 minutes to get hot water. The smoke alarm was hanging open with no battery. The staff were incompetent and not helpful.
3 nachten verbleven in mei 2024

4/10 – Matig

steve

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Very poor cleaning of the bathroom. Fresh towels and linens but couldn't take a shower as it has soap left on the porcelain tub
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en comfort kamer
All of the staff was amazing, extremely welcoming and accommodating always willing to make sure you have what you need and are comfortable.
2 nachten verbleven in december 2023

8/10 – Goed

Linda

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Jonathan

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The town and the area around the town is very scenic and nice, hotel was terrible, though. I will never go back there again, The hot and cold was plumbed in backwards on the shower, There was mystery stains everywhere, The lawn was not cut or kept up and garbage all around the door entering the hotel room, And there is also some kind of weird funk smells. In the day time the staff was airing out mattresses outside the hotel.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Catherine

4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Carol

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty, run down, smells, rusty sink
4 nachten verbleven in augustus 2023

8/10 – Goed

Dariusz

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023

8/10 – Goed

Kenneth, Bowmanville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this property several times in recent years and had concerns on each occasion. During my recent two day I was very satisfied with my room and service at the front desk. Our beds were clean and very comfortable and all the appliances worked perfectly. I will stay again in the future. At 7:50 a.m. I tried to get into the main office to check out and drop off my key, however, the door was locked. I would suggest the front desk should be open at that time.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Pierre

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom had mold on the baseboard
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Deborah

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NothingcI have pictures to show how dirty it was cannot take pictures of the awful Smell! Theres a mobile Tatoo bus at the rooms entrance!?
1 nacht verbleven in juni 2023
Reactie van Management op 16 jun 2023
Dear GuestSorry, you mistakenly booked your room, and you want refund, my manager double checks the room before you check-in everything was perfect. You came back in 5 minutes, and you want to check out and you will complain to Expedia for a refund. This is unfair, you not even use anything in the room how come it become dirty or uncleaned.Kind regards,

6/10 – Redelijk

Barbara

Reisde met familie
Positief: Personeel en service
The only thing was it was very dated rooms the shower was not working and neither was the thermostat but they did provide a heater wich was very nice resteraunt breakfast was good
4 nachten verbleven in mei 2023
Reactie van Management op 16 jun 2023
Dear Guest Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We will use the feedback to make us better and look forward to welcoming you to our motel in the future.Thank you.

2/10 – Ontzettend slecht

Christopher

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not for faint of heart
Fallen down and beaten up
2 nachten verbleven in mei 2023
Reactie van Management op 16 jun 2023
Dear GuestSorry, we cannot accept your response. You booked the room for 1 night but you came the next day, and you want refund its doesn’t work like this.so please don’t give the false complained.

2/10 – Ontzettend slecht

Wes

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run away. Or keep driving! Do not stop here.
I was driving a moving truck and trailer across country and stopped here for a night. My first experience was getting stuck in the mud that they call a parking lot. One other customer told me he was stuck earlier in the day, but managed to get himself out with four wheel drive. When I told the hotel owner that I was stuck, he offered me half a bag of salt and said that’s how they got out the moving truck that was stuck last week. He said he didn’t have a phone number for a tow truck, and walked away leaving me stuck in the middle of the lot. Thanks a lot. Great customer service. The room: the bathtub and sink were pretty rusty and the whole room was very outdated. Half the night, I heard kids running and yelling in the hallway. I was also woken up several times by yelling and arguing somewhere around. Like others have said the owner seemed to be pushing me to visit the restaurant and cared more about it than the motel. Having seen my room, I wouldn’t dare eat in the restaurant. I contacted a local garage in the morning, got a tow and left. If customers are getting stuck in areas of your parking lot wouldn’t you rope that area off? Or put up some pylons?
1 nacht verbleven in april 2023
Reactie van Management op 16 jun 2023
Dear GuestThank you for sharing your feedback. We’re so sorry your experience didn’t match your expectations. However, my manager told you not to park at that side, but you didn’t understand. We tried our best to help you, but it doesn’t work the way your park your truck. we are new for this place, so that we don’t have many contacts. It was an uncommon instance, and we’ll do better in the future.Kind regards,Management

10/10 – Uitstekend

Ranjith

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Englehart Inn/Hotel
The hotel is very dated. It smells, it is an old, tired motel. We walked into the room and it was like a sauna, the heat didn't shut off. I was ready to faint so we asked the front desk manager to give us our money back and we weren't going to stay. They wouldn't so we have to contact hotels.ca. don't stay there!
1 nacht verbleven in april 2023

8/10 – Goed

Melanie

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Personeel en service
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Mark

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is or should be below Expedia minimum standards. I dealt with unfair business practices accompanied by a substandard facility, staff and cleanliness. I wouldn’t stay again at half the price.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Donna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Might be dated but clean comfortable and friendly! Great choice for budget
3 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Kimmie

1 nacht verbleven in februari 2023

6/10 – Redelijk

John

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Just OK
The owners have owned the place about 6 months and seem more concerned with the rest. & bar morer than the rooms . They were "reluctantly" helpful when I needed a plug for the vehicle block heater ( Temp. -32 C ) in order to start my diesel next morning .None of the exterior plugs on the building worked. Room was clean and warm but a coffee maker would be nice . Friendly nice people but need some business training ?? and some upkeep.
1 nacht verbleven in februari 2023

8/10 – Goed

Nina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would have been nice to have a coffee maker in the room. Other than that, room was ok, it was quiet.
1 nacht verbleven in januari 2023

6/10 – Redelijk

joanna

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was clean and quiet but very run-down with a super uncomfortable bed.
1 nacht verbleven in december 2022
Reactie van Sen op 13 dec 2022
You were two adults and one kid sleeping in one queen bed . It cannot get comfortable . We did not even charge extra for putting three people in one queen room .

2/10 – Ontzettend slecht

Rick

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The restaurant (the one in their picture) was closed on a Tuesday night, despite what was advertised. I had to drive 5 minutes up the road to a subway for the nights meal. So not what I was looking for. The bedding was soiled, the rooms were shabby with trim falling off, carpet curling, marks on the paint. The mattresses were of the lowest quality and collapsed when you sat on them.
2 nachten verbleven in december 2022
Reactie van sen op 13 dec 2022
The room was changed after the customer complained about the earlier room . The customer did not complain about the new room . We never post online that our restaurant is open 7 days open on our website .

2/10 – Ontzettend slecht

Edith

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pictures on Expedia are very misleading. Ratings are horribly inflated! We had been travelling since 4:30 A:M, and arrived at 9:30 P:M in pouring rain. The attendant at check in and his buddy hanging out in the lobby were friendly enough, nice little convenience store. But that’s about where it ended! Others have mentioned feeling uneasy about parking their vehicle, the long creaky hallways, noisy rooms etc. well it’s all true. I worried about our truck all night not being able to see it at all. We were travelling across Canada and absolutely could not have anything happen to it. When we entered out “King room” (we splurged) to be hit in the face with stale cigarette smell lingering in the room. As I made a couple trips to the truck to collect our things, I got completely soaked. The room was freezing cold, like chill to the bone cold. We tried to turn the register up but it was already to the max heat setting. To no avail as the boilers were obviously not turned on yet! I thought a hot shower would help, after 10 minutes of the hot tap on full blast the water did not even make it to Luke warm! We huddled together under 3 blankets and after a few hours of rest, we gave up and were headed down the road before 6:30 A:M. The hot coffee and egg McMuffins at North Bay 2 hours later were amazing! (Another discrepancy by the way, it is not 37 miles to North Bay from the Englehart Inn) perhaps this should be corrected?
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Gilles

1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Gilles

1 nacht verbleven in september 2022

8/10 – Goed

Tammy

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Retro hotel
Great customer service
2 nachten verbleven in september 2022

10/10 – Uitstekend

Reg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very satisfied. Would recommend others to stay with you.
4 nachten verbleven in augustus 2022

6/10 – Redelijk

Karl

1 nacht verbleven in augustus 2022

8/10 – Goed

SIMON

Positief: Personeel en service, comfort kamer
3 nachten verbleven in juli 2022

4/10 – Matig

Tamara

Negatief: Netheid, voorzieningen
My trip was planned knowing that I would be arriving late, so the fact that there was a restaurant on site was going to be a huge plus as I know things often shut down early in small towns. When I arrived I found that the restaurant was closed, hadn’t been open and wouldn’t be opening for some time. So I was going to have to go without. The room smelled like baby bodily fluids, spit up, dirty diapers, etc. No ice machine, no conveniences at all, not even a coffee maker!! And I’m pretty sure that the complimentary shampoos were leftovers from previous peoples’ stay -some were half empty while others were full to bulging!!? How could this be I wondered ! The parking lot was sandy gravel which in the rain made a mucky mess! I was looking forward to visiting my mother’s birthplace… this motel cheapened the experience for sure. For the price one would expect at least a decently maintained facility not something so clearly neglected.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Keenen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice little place
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Michel

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ugly, dirty, bad smell
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Adam

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility is a bit older and shows a bit of its age. Rooms were clean and comfortable. Staff were exceptional and helpful. Food at the restaurant was well priced and was delicious.
3 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Ken

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
C’est mal propre, vieux et désuet. Sa pue dans les chambres et il y avais présence de moisissures
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Raymond

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would happily stay there again.
1 nacht verbleven in april 2022

8/10 – Goed

Rob

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to snowmobile trails. Friendly owner.
6 nachten verbleven in februari 2022

8/10 – Goed

Joshua

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good
3 nachten verbleven in januari 2022

8/10 – Goed

Christopher

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Great value and convenient
Very convenient for work. Lots of trades very polite people Tons of potential. Looking forward to our next work trip
5 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Graham, Aldergrove

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This hotel should be condemned.
1 nacht verbleven in september 2021

6/10 – Redelijk

Patricia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We asked for listings in New Liskeard and ended up booking this. It was NOT New Liskeard so we had to cancel, because we needed to be in New Liskeard. We are out the money because it was non refundable. Not happy and would appreciate a reply to this note. Thank you.
1 nacht verbleven in september 2021
Reactie van Param Judge op 22 sep 2021
Hi Patricia, you booked the room last minute booking options. That's why we weren't able to cancel it. You need to contact the booking site. Thanks.

6/10 – Redelijk

Eric

Reisde met partner
Negatief: Personeel en service
I lived in Englehart for 8 years, so I knew what to expect. Nothing fancy. Was disappointed though as I had booked a king bed for my wife & I at an extra cost only to be told after I checked in and went to the room to see it was not a king bed, that they only have 1 room with a king bed and the lock was not working on it. Was not told of this when I was checking in and was not offered a rebate for the extra I paid for a king bed.
1 nacht verbleven in september 2021
Reactie van Param Judge op 22 sep 2021
Hi Eric, Let me take a look into it but our room locks are absolutely fine if you try to check them from inside it seems like unlocked. Sorry for your inconvenience.

10/10 – Uitstekend

Steve

1 nacht verbleven in augustus 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen
It was just a room with a bed. Semi comfortable. No onsite restaurant as advertised. Felt safe with OPP right across the road. It was very quiet for sleeping.
1 nacht verbleven in augustus 2021
Reactie van Param Judge op 29 aug 2021
Thanks for your feedback. We are working on these issues.

2/10 – Ontzettend slecht

JOHN

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very bad in so many ways
1 nacht verbleven in augustus 2021
Reactie van Param Judge op 29 aug 2021
Thanks for your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, staff very friendly and welcoming. Very economical.
1 nacht verbleven in augustus 2021
Reactie van Param Judge op 29 aug 2021
Thanks for your feedback

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I came home with multiple bites so I'm assuming they have bed bugs as I wasn't outside to have been bitten by mosquitoes.
1 nacht verbleven in augustus 2021
Reactie van Param Judge op 29 aug 2021
Thanks for your feedback. You are the first one who complaint this. We will checking on this issue.

10/10 – Uitstekend

Dalibor

Positief: Personeel en service
1 nacht verbleven in juli 2021
Reactie van Param Judge op 25 jul 2021
Thanks Dalibor.

4/10 – Matig

Geverifieerde reiziger

3 nachten verbleven in juli 2021
Reactie van Param Judge op 29 aug 2021
Thank you.