Standaard kamer, 1 kingsize bed, niet-roken, balkon | Luxe beddengoed, een bureau, verduisterende gordijnen
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Beoordelingen van The Bridge House, BW Signature Collection

3 out of 5
The Bridge House, BW Signature Collection
2 Ringwood Road, Ferndown, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 433 van 891 beoordelingen" "
Gastenscore: 8 - Goed. 363 van 891 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 891 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 891 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 891 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Theo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie kamer, vriendelijke mensen, geen diner gebruikt.
1 nacht verbleven in augustus 2023
Reactie van Zoe op 31 aug 2023
Hello Theo, we are pleased that you enjoyed your stay and found our staff to be so friendly. See you again soon!Hallo Theo, we zijn blij dat je genoten hebt van je verblijf en dat je ons personeel zo vriendelijk vond. Zie je binnenkort weer!

8/10 – Goed

ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was comfortable and staff were very helpful. Thank you.
7 nachten verbleven in april 2024
Reactie van Zoe op 14 mei 2024
Hello Ann, we are really happy to hear that your stay was so pleasant, and that you found our staff to be so helpful. We look forward to seeing you again soon!

10/10 – Uitstekend

Monica, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and excellent value. All the staff were very friendly.
1 nacht verbleven in april 2024
Reactie van Megan op 28 apr 2024
Hello Monica, we are glad to hear that you enjoyed your stay with us and found it comfortable and staff friendly. We hope to welcome you back again soon.

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An excellent last minute find on a cycling trip. Comfortable, clean and great food. Thank you.
1 nacht verbleven in april 2024
Reactie van Zoe op 17 apr 2024
Hello Simon, we are really glad that you enjoyed your visit to us, and found our hotel to be so clean and comfortable. See you again soon!

10/10 – Uitstekend

Graham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can normally find something negative to say about a hotel but not this one. From the moment we checked in everything was great. Great location, friendly staff, room cozy and comfortable, nice size rooms. The food was excellent. We didn't book a river view room and wish we had but that was our fault. Highly recommended, we will definitely be back.
3 nachten verbleven in april 2024
Reactie van Zoe op 10 apr 2024
Hello Graham, we are delighted to hear that your stay with us was so enjoyable, and that you found our staff to be so welcoming, and your meals to be so excellent. We look forward to seeing you again soon!

8/10 – Goed

Kerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was absolutely fine nice and clean, only problem was the heating wasn’t working so it was a little chilly but I do like a hot room. So maybe fine for everyone else.
1 nacht verbleven in februari 2024
Reactie van Zoe op 26 mrt 2024
Hello Kerry, we are happy to hear that overall you enjoyed your stay, however we are very sorry that you found your room to be cold. Although we do try our best to make sure the rooms are warm for arrivals, some guests may prefer a warmer room. Extra heaters and blankets are available by request if needed. Hopefully we can look forward to welcoming you back again soon.

8/10 – Goed

Donna

Reisde met partner
Very comfortable bed and room. Staff very nice. Forgot to ask for more tea bags and milk. Could have done done with a little extra to allow up to 3 drinks each.
1 nacht verbleven in maart 2024
Reactie van Zoe op 12 mrt 2024
Hello Donna, we are really pleased that you enjoyed your stay with us so much, and found your room to be so comfortable. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and professionally run hotel with well equipped room and easy parking. Didn’t have breakfast as it was just a convenient overnight stay before an early morning flight. Will definitely use again.
1 nacht verbleven in februari 2024
Reactie van Zoe op 12 mrt 2024
Hello Peter, we are delighted that you had such a pleasant stay, and found our hotel to be so clean and convenient. See you again soon!

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Zoe op 19 feb 2024
Hello Perry, we are delighted that your recent stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Kevin

1 nacht verbleven in februari 2024
Reactie van Zoe op 11 feb 2024
Hello Kevin, we are delighted to hear that you enjoyed your stay with us so much. See you again soon!

10/10 – Uitstekend

RICHARD

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Don’t be fooled by the look from the outside. The Food Staff and Rooms are excellent.
1 nacht verbleven in januari 2024
Reactie van Zoe op 1 feb 2024
Hello Richard, we are really glad to hear that your stay with us was so enjoyable, and that you found our staff to be so welcoming. See you again soon!

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great stay
Amazing hotel and staff excellent value easy parking and close to all shops bars and restaurants, although the hotel restaurant is brilliant
1 nacht verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Alex, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyed our convenient location and friendly staff. See you again soon!

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Perry, we are delighted that you had such an enjoyable stay. See you again soon!

10/10 – Uitstekend

Sophie

2 nachten verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Sophie, we are delighted that you enjoyed your stay. We look forward to welcoming you back again soon!

8/10 – Goed

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff excellent, efficient and friendly. Meals excellent, well presented and filling. In process of swapping from gas central heating to electric air conditioning, substitute electric heaters worked well, if the thermal cut outs were a little noisy. Bathroom sink cracked but not leaking.
1 nacht verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Brian, we are really pleased to hear that you had such an enjoyable stay, and that you particularly enjoyedy your meals, and found our staff to be so friendly. See you again soon!

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Alexander, we are really pleased that you had such an enjoyable stay. See you again soon!

10/10 – Uitstekend

tracey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Zoe op 23 jan 2024
Hello Tracey, we are delighted that you had such an enjoyable stay. See you again soon!

8/10 – Goed

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked the location and the ample cooked breakfasts. The staff were professional, friendly and very helpful
2 nachten verbleven in december 2023
Reactie van Zoe op 22 dec 2023
Hello Carol, we are really happy to hear that you had such a pleasant stay, and that you particularly enjoyed our location, cooked breakfast, and friendly staff. We look forward to seeing you again soon!

10/10 – Uitstekend

Sallyann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptionally clean and welcoming hotel, comfy beds and plenty of hot water.
1 nacht verbleven in december 2023
Reactie van Zoe op 22 dec 2023
Hello Sallyann, we are delighted to hear that you had such an enjoyable stay, and found our hotel to be so clean and comfortable. We look forward to seeing you again soon!

10/10 – Uitstekend

Perry

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Zoe op 22 dec 2023
Hello Perry, we are happy to hear that you enjoyed your stay. See you again soon!

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service
1 nacht verbleven in november 2023
Reactie van Zoe op 22 dec 2023
Hello Derek, we are really happy that your stay was so enjoyable. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Tammi

1 nacht verbleven in september 2023
Reactie van Zoe op 22 dec 2023
Hello Tammi, we are delighted that your stay was so exceptional. See you again soon!

10/10 – Uitstekend

Rod

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accomadstion reasonable good food,nice staff
2 nachten verbleven in november 2023
Reactie van Zoe op 4 dec 2023
Hello Rod, we are really glad to hear that you had such a pleasant stay, and found our staff to be so welcoming. See you again soon!

8/10 – Goed

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to visit our fiends in Bearwood. Lovely view of river Stour from our window. Great breakfast and friendly, helpful staff x
1 nacht verbleven in november 2023
Reactie van Zoe op 4 dec 2023
Hello Christopher, we are really happy to hear that you enjoyed your stay with us, particularly our riverside setting and helpful staff. We look forward to welcoming you back again soon!

10/10 – Uitstekend

lee

1 nacht verbleven in november 2023
Reactie van Zoe op 4 dec 2023
Hello Lee, we are delighted that your stay was so enjoyable. See you again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel. The staff were all very friendly and accomodating, the room was decent and comfortable. The only downside to our stay was that the heating system had failed and under maintenance. We were given a tiny electric heater which did not give enough heat output. Overall it was still a great experience.
3 nachten verbleven in november 2023
Reactie van Zoe op 20 nov 2023
Hello, thank you for your feedback. We are really pleased to hear that you enjoyed your stay with us so much, and found our staff to be so welcoming. Currently, we are undergoing a changeover from gas to electric in our pursuit of greener energy. In September, we completed our installation of solar panels all along the rear pitched roof, and we are currently awaiting the installation of air con to utilise this electric. In the meantime, please excuse the plug-in heaters we are using to solve the issue of heating. Hopefully we can look forward to welcoming you back again soon.

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Zoe op 14 nov 2023
Hello Perry, we are really pleased that you enjoyed your stay with us so much. See you again soon!

10/10 – Uitstekend

Chris

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bournemouth
An absolutely wonderful hotel with great comfortable rooms, super service and a fantastic breakfast
1 nacht verbleven in november 2023
Reactie van Zoe op 14 nov 2023
Hello Chris, we are really delighted to hear that your stay with us was so enjoyable, and that you particularly enjoyed your breakfast. See you again soon!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and location for a short break. Restaurant very accommodating with dietary issues both at breakfast and evening meal. First visited over 20 years ago and continue to use the hotel when we’re in the area.
2 nachten verbleven in oktober 2023
Reactie van Zoe op 3 nov 2023
Hello Elizabeth, we are really happy to hear that your stay with us was so enjoyable, and that our location was so convenient for you. See you again soon!

6/10 – Redelijk

Martin

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a nice touch to have 24 hour reception coverage… reassuring should you require anything out of hours. The toilets in the public areas were Spotless, did cheat on occasion and use the Disabled Toilet situated on the Ground Floor as it seemed a Lifetime to go upstairs and along the corridor to the main toilets.
2 nachten verbleven in oktober 2023
Reactie van Zoe op 3 nov 2023
Hello Martin, we are glad to hear that you had an enjoyable stay with us. See you again soon.

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff nothing was too much trouble great food and service will definitely return again
2 nachten verbleven in oktober 2023
Reactie van Zoe op 3 nov 2023
Hello Gary, we are delighted that your stay with us was so enjoyable, and that you found our staff to be so welcoming and helpful. See you again soon!

8/10 – Goed

Louise

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Very disappointing ending to my stay
Would have been a very pleasant 2 night stay if it hadn’t have been for the way I was treated at breakfast on the final day. Made to feel very uncomfortable by the head chef ‘Hussain’ I believe is his name, purely because I only wanted coffee and toast, which I had been given without problem the previous morning. The way he made me feel, talked to me and then stood watching me with his arms folded means I will not be returning. Shame because as a family we have used the Bridgehouse on many occasions including hiring out the riverside room. Not in future!
2 nachten verbleven in oktober 2023
Reactie van Zoe op 3 nov 2023
Hello Louise, thank you for your feedback. We are really sorry to hear that you did not enjoy breakfast with us during your last day. We have spoken to Hocine and our other breakfast staff about your feedback; although we do apologise if his actions made you feel unwelcome, it is clear to us that he meant no harm and that his mannerisms have been misconstrued. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 – Uitstekend

Julie

3 nachten verbleven in oktober 2023
Reactie van Zoe op 27 okt 2023
Hello Julie, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly...
3 nachten verbleven in oktober 2023
Reactie van Zoe op 27 okt 2023
Hello Angela, we are really glad to hear that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Zoe op 27 okt 2023
Hello Perry, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

RICHARD

1 nacht verbleven in oktober 2023
Reactie van Zoe op 27 okt 2023
Hello Richard, we are pleased to hear that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Zoe op 11 okt 2023
Hello, we are really happy to hear that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Zoe op 11 okt 2023
Hello Mike, we are delighted that you had such an enjoyable stay. We look forward to welcoming you back again soon!

8/10 – Goed

sally

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in september 2023
Reactie van Zoe op 11 okt 2023
Hello Sally, we are really pleased that your stay with us was so enjoyable. See you again soon!

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very pleasant & helpful reception,good well equipped room,excellent choices for dinner & breakfast.Very quiet situation with easy access to Poole harbour
1 nacht verbleven in september 2023
Reactie van Zoe op 11 okt 2023
Hello Keith, we are really pleased that you enjoyed your stay, and that you found our staff to be so welcoming. We look forward to seeing you again soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short break
Lovely stay, the staff were all welcoming and pleasant. Just one suggestion, a handle needs to be put on the wall by the bath. When you have a shower it would assist getting in and out of the bath. Other than that is was a lovely stay and food was very good.
View from veranda
Veranda
1 nacht verbleven in september 2023
Reactie van Zoe op 11 okt 2023
Hello Jennifer, we are delighted to hear that you enjoyed your stay with us so much, and that you found our hotel to be so welcoming. We will make sure your feedback about the grab handle is passed along to our hotel director. See you again soon!

10/10 – Uitstekend

Leslie

2 nachten verbleven in september 2023
Reactie van Zoe op 11 okt 2023
Hello Leslie, we are happy to hear that you had such a pleasant stay. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay at the Bridge House
Very enjoyable 2 night stay. Room, Breakfast and Dinner were very good. Staff very friendly and helpful.
2 nachten verbleven in september 2023
Reactie van Zoe op 16 sep 2023
Hello Michael, we are delighted that your stay with us was so pleasant, and that you particularly enjoyed your meals. See you again soon!

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Limited array of shops
2 nachten verbleven in september 2023
Reactie van Zoe op 17 sep 2023
Hello Sharon, we are happy to hear that your stay with us was so enjoyable; although we do not have any shops within walking distance other than a garage and small garden centre, we do have several shopping complexes a short drive away. We look forward to welcoming you back again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2023
Reactie van Zoe op 17 sep 2023
Hello, we are pleased that you enjoyed your stay, and look forward to welcoming you back again soon.

8/10 – Goed

Mr S

1 nacht verbleven in september 2023
Reactie van Zoe op 16 sep 2023
Hello, we are pleased to hear that your stay was so enjoyable. See you again soon!

8/10 – Goed

Susan

Positief: Comfort kamer
Negatief: Netheid
Not signature worthy
The restaurant and service was good. However the skirting boards in our room we're pretty dirty and had not been wiped in a while and there were cobwebs from the headboard of the bed to the wall. There were also a lot of cobwebs between the ceiling and curtain pole. The grouting around the shower was dirty and the bath chipped/marked in a couple of places. The mixer shower knob was also seized.
2 nachten verbleven in augustus 2023
Reactie van Zoe op 4 sep 2023
Hello Susan, thank you for your feedback. We are pleased that overall you enjoyed your visit to us, particularly your meals in the restaurant. We are however very sorry that the cleanliness of your room was not up to our usual high standards; whilst we do endeavour to remove all cobwebs and spiders from the rooms during cleaning, due to our proximity to the river unfortunately spiders do make their way in, which can at times lead to cobwebs in the rooms. We will make sure your feedback is passed along to our housekeeping team to ensure this is improved upon as soon as possible. Hopefully we can look forward to welcoming you back again soon.

6/10 – Redelijk

Gail

Positief: Netheid
1 nacht verbleven in september 2023
Reactie van Zoe op 4 sep 2023
Hello Gail, thank you for your feedback. We are sorry that your stay was not fully satisfactory. Hopefully we can look forward to welcoming you back again soon for another chance.

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice hotel
Lovely staff especially in the restaurant, food was excellent quality & reasonably priced, could not fault. Room comfortable & good size although traffic could be heard through the double glazing as room was at the front on the hotel. Terrace overlooking river was lovely.
2 nachten verbleven in augustus 2023
Reactie van Zoe op 4 sep 2023
Hello Debbie, we are happy to hear that your stay with us was so pleasant, and that you found our hotel to be so welcoming and comfortable. We look forward to seeing you again soon!

8/10 – Goed

Folashade

4 nachten verbleven in augustus 2023
Reactie van Zoe op 4 sep 2023
Hello, we are delighted that your stay with us was so enjoyable. See you again soon!