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Beoordelingen van Apollo Guest House

Apollo Guest House
Via Nazionale 7, Florence

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 235 van 307 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 307 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 307 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 307 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 307 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ameena

4 nachten verbleven in mei 2022

6/10 – Redelijk

Robert J

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Check in was funky but okay, the issue was a warm, humid night and the AC unit was broken. This made for an uncomfortable sleeping situation as opening the balcony doors let in mosquitoes and too much noise to sleep. Had the mini split AC unit worked, this would have been an excellent stay.
1 nacht verbleven in mei 2024
Reactie van Criceyda op 16 mei 2024
thank you for your review

10/10 – Uitstekend

Heidi

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This guest house was amazing. Upgraded amenities. Very nicely decorated! Rooms were very clean. Wish we were able to stay longer. Shower was spacious. Room was spacious. Easy check-in process. Right next to train station and tram to the airport. I highly recommend the Apollo Guest House!
1 nacht verbleven in mei 2024
Reactie van Criceyda op 16 mei 2024
thank you so much for your review

8/10 – Goed

Mikiko

Positief: Personeel en service
2 nachten verbleven in mei 2024
Reactie van Elisa op 9 mei 2024
Thank you for your review, we are glad that your stay was pleasant.

4/10 – Matig

darrin, evansville

Positief: Personeel en service
NOISE!!! This was the noisiest place I have ever stayed at. Do not stay here if you are a lighter sleeper. You hear everything, everybody, and anything that drives by the building. Late night trash pickup, 2am street sweepers- so loud, 5am trash pickup again?? You get woken up every 2 hours. Warning Do not stay on this street! You will regret and remember this review at 2am
3 nachten verbleven in april 2024
Reactie van Elisa op 9 mei 2024
This review of yours is very unfair to us maybe you should have addressed it to the Mayor of Florence. First of all I want to clarify that Apollo Gusthouse is located on the third floor of a building in the historic center a few steps from the train station. The rules for the collection of waste are these and the collection of garbage continues during the day, thousands of people visit Florence every day of the year and if it were not so we would be flooded with garbage. Many Florentines also live in the city and all paying taxes are entitled to have a clean city. In Apollo there are soundproof windows in every room and nobody ever complains about this problem. Maybe you just need to close the window.We are sorry for you but maybe you should have booked at a country residence an hour away from the city not in the historic center a few steps from the Duomo and the major monuments known worldwide.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very good to us, and check-in was very neatly organized. The rooms were very comfortable, and the hotel was located close to the train station and the very beautiful Florentine streets! They let us keep our luggage before check in and after checkout and have been very accommodating. The price was perfect, and the room was fairly spacious. This was a very good guest house.
1 nacht verbleven in maart 2024
Reactie van Criceyda op 7 apr 2024
Thank you so much for your review

10/10 – Uitstekend

Sampath

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Elisa op 1 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Waka

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Criceyda op 26 mrt 2024
Thanks for your review

10/10 – Uitstekend

Camille

Great location, pleasant rooms.
2 nachten verbleven in maart 2024
Reactie van Elisa op 17 mrt 2024
Thank you Camille for your review. We hope you can still be our guest in Apollo. See you soon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff extremely friendly and accommodating. Moden and clean room. Location close to train station and markets.
2 nachten verbleven in maart 2024
Reactie van Elisa op 17 mrt 2024
Thank you Davi, it was a pleasure to have you as a guest and to know that you appreciated so much the work of all of us. I wish you and your wonderful family a good stay in Rome and a good journey home. Come back soon and tell your friends about us.Best wishes to you.

10/10 – Uitstekend

MINGTE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
飲食、交通都非常方便～
2 nachten verbleven in februari 2024
Reactie van fabrizio op 12 feb 2024
Thak you for your 10

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Elisa op 31 jan 2024
Thank you for your feedback.Elisa

10/10 – Uitstekend

roberto, Montgomery Village

2 nachten verbleven in november 2023
Reactie van fabrizio op 19 jan 2024
Thank you for your review.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just what we were looking for.
1 nacht verbleven in november 2023
Reactie van Claudio op 25 nov 2023
Thank you for your review.

10/10 – Uitstekend

Myoung Jae

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location, nice and clean, friendly staff!!
1 nacht verbleven in november 2023
Reactie van Claudio op 21 nov 2023
Thank you for your review, your satisfaction is ours.We wait for you soonClaudio Apollo Guesthouse staff

10/10 – Uitstekend

Sue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reasonably priced. Easy walking distance to major attractions. Great area for restaurants.
5 nachten verbleven in november 2023
Reactie van Claudio op 7 nov 2023
Thanks for your review.We wait for you soon.

10/10 – Uitstekend

Marcelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfeito
Quarto perfeito!! Fomos recebidos da melhor forma, as fotos não retratam a beleza do quarto, melhor estadia em nossa eurotrip de 20 dias.
1 nacht verbleven in oktober 2023
Reactie van Criceyda op 31 okt 2023
Thank you so much for you review

6/10 – Redelijk

Randal

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Criceyda op 14 okt 2023
thank you for your review

8/10 – Goed

Eric, Canmore

1 nacht verbleven in september 2023
Reactie van Criceyda op 14 okt 2023
thank you for your review

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Criceyda op 18 sep 2023
Thank you for your review

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price, location and very comfortable rooms.
1 nacht verbleven in augustus 2023
Reactie van Claudio op 4 sep 2023
Thank you for your review, we hope to see you again here.

10/10 – Uitstekend

helen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, lovely property, exactly as described. Comfortable and great aircon when needed
4 nachten verbleven in augustus 2023
Reactie van Claudio op 1 sep 2023
Good morning, thank you for your review.We hope to see you again soon.

8/10 – Goed

TSZ NOK CHARLOTTE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice place, good location
1 nacht verbleven in juli 2023
Reactie van Adriana op 30 jul 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Lindsay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place great location
The Apollo Guesthouse was perfect for our family. It was close to the train, spacious, and clean. I would highly recommend it.
2 nachten verbleven in juli 2023
Reactie van Adriana op 30 jul 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Shawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff here are so nice and the place is so clean. Breakfast was served to our room and the location in Rome is just crazy. We just loved our stay here. Thank you so much. Amanda and Shawn July 1,2,3.
1 nacht verbleven in juli 2023
Reactie van Adriana op 30 jul 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing property, excellent location and great communications with management / ownership.
1 nacht verbleven in juni 2023
Reactie van Adriana op 30 jul 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

meliza

1 nacht verbleven in juni 2023
Reactie van Adriana op 30 jul 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

8/10 – Goed

Karen

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van fabrizio op 6 jul 2023
Thank you for your review

10/10 – Uitstekend

Phil

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A wonderful unit and a wonderful location! Absolutely recommend staying here if ever in Florence. So close to the train station but also all the sites. The room was very comfortable and the AC was powerful. Loved it!
2 nachten verbleven in juni 2023
Reactie van fabrizio op 6 jul 2023
Thanks for your review. I hope you can tell all your friends to come to the apollo when they are in Florence.

6/10 – Redelijk

Cherie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Stayed two nights. Check-in instructions were accurate. Room was not fully cleaned upon our arrival, but the staff was responsive and fixed it immediately. Neighborhood is congested and chaotic. Watch out for pickpockets. Entrance to building is on a narrow sidewalk on a busy street. Close to train station however.
2 nachten verbleven in juni 2023
Reactie van fabrizio op 6 jul 2023
Thanks for your review. We are in the historic center of Florence which is visited every year by over 20,000,000 people, it is normal that there are many people on the street. Unfortunately we cannot prevent it in the streets of the city

8/10 – Goed

Maria Fernanda

1 nacht verbleven in juni 2023
Reactie van fabrizio op 6 jul 2023
thankyou for your review

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Diamond in the rough
Don’t let the look from the outside question your choice. This place is GREAT! The comforts you’ll enjoy are fantastic, and the location can’t be beat.
1 nacht verbleven in mei 2023
Reactie van Adriana op 8 jun 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location -steps from the train station and then close to major Florence sites. Huge room, clean and convenient:
1 nacht verbleven in mei 2023
Reactie van Adriana op 8 jun 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Williams

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Adriana op 8 jun 2023
Thank you very much for your review , we hope to see you soon in our guesthouse.

10/10 – Uitstekend

Lyner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location excellent facilities.
2 nachten verbleven in mei 2023
Reactie van Adriana op 25 mei 2023
Thank you very much for your review , we hope to see you soon here.

6/10 – Redelijk

Mathew

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Pros- 1) Great location (kinda), close to train station and walking distance to most attractions in Florence. Lots of homeless people and questionable characters at night though. Felt unsafe a bit. 2) Contactless check in/ room entry. 3) Free tea/coffee and cold water in room. 4) A/C worked wonderfully. 5) Big comfy bed 6) Nice shower but not much hot water. Cons- 1) Room was dusty and not very clean, especially the floor. My white socks were brown after walking around for a bit. 2) Bedding was dirty and we found multiple cigarette burns, brown stains and what looked like ink stains. If you’re gonna do white bedding, it should be visibly clean at the very least. 3) Elevator is tiny and terrifying. 2 people and 2 suitcases and we were crammed in so tight the door barely shut. 4) Rooms aren't sound proofed well and all hallway noise is heard. We had noisy neighbors who were extremely loud until 1 AM. 5) Check out is at 1030 AM sharp- none exceptions. 6) Nowhere to safely store luggage after check out. You can leave luggage unattended in the empty hallway but anyone walking by can steal if they chose to. 7) Next door to hotel they were doing construction and we had to hear jack hammering from 8 AM until 6 PM. It was awful. 8) Towel drying rack in the bathroom did not work, or if it did there was no obvious method of turning it on. All in all it was decent and I’d probably book again just for AC and location.
Reactie van ApolloGuestHouse op 21 mei 2023
we are sorry you found our rooms not that clean and noisy: surely we'll try to do better.10:30 for the check out sounds fair as we need to clean the rooms for the coming guests (otherwise how can we improve our cleaning efficency?).We are sorry about the constructions works close to the guesthouse but surely we cannot do anything to avoid those kind of inconvenience.Thank you anyway

10/10 – Uitstekend

Espen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Komfortabelt 😊
Perfekt plassering for det meste. Fin gåavstand til severdighetene og gode frokost steder i nærheten. Veldig god informasjon. Anbefales!
2 nachten verbleven in april 2023
Reactie van fabrizio op 7 apr 2023
Thank you for your review

10/10 – Uitstekend

Sugeidy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location feeling home. Room and bathroom very clean. Close to manu attractions and walkeable almost everywhere.
Reactie van Adriana op 31 mrt 2023
We thank you for your review.We are happy that you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

Janett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect, close to the train station. The room was big and comfortable. Clean and modern.
Reactie van Adriana op 31 mrt 2023
We thank you for your review.We are happy that you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

JESSICA AIDEE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Adriana op 31 mrt 2023
We thank you for your review.We are happy that you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

Ishmael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant apartment that is in perfect location
Stayed here on a family vacation trip. Location was perfect since it is close to the train station... There were 5 of us and our room was big enough that each kids had their own space to unwind... Clean bedrooms... nice bathrooms… nice kitchen and a little breakfast table and overall a pleasant place to stay! We will definitely come back here the next time we visit Florence.
3 nachten verbleven in maart 2023
Reactie van fabrizio op 8 mrt 2023
thank oyu so much for your review

8/10 – Goed

Rajendra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice guest house close to Florence train station
Nice guest house close to Florence station with an elevator. There is no 24x7 reception but provided instructions for getting keys and check-in were very clear. Only issue I noticed was with sewer smell from bathroom in one of the room. I told them about this issue and they assigned me a different room next day. I was lucky that they had free room available next day.
1 nacht verbleven in januari 2023
Reactie van Fabrizio op 9 feb 2023
thank you very much for your review. We have solved the problem of bad smell, which unfortunately is a problem in the sewers of Florence.

10/10 – Uitstekend

j teixeira

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom! Bem localizado e bastante confortável. So acrescentaria a limpeza doaria
2 nachten verbleven in januari 2023
Reactie van Fabrizio op 9 feb 2023
thankyou for your review

10/10 – Uitstekend

Fabio Davide

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bellissima la struttura, spaziosa la camera. Bagno nuovo. Posizione eccellente per la vicinanza della stazione e per i collegamenti bus e tram, e a pochi passi dal Duomo e dalle attrazioni principali della città. Check-in facilitato e possibilità di lasciare il bagaglio anche dopo il checkout. Personale gentile e alla mano.
1 nacht verbleven in december 2022
Reactie van Fabrizio op 27 dec 2022
Ciao Fabio. Grazie per le tua bellissima recensione. Ti auguro un felice 2023 e spero di rivederti presto a firenze all'Apollo

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van fabrizio op 7 okt 2022
Thank you for yuor 10

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

8/10 – Goed

Eva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place really worked great for me - very near train, clean and cute, really helpful staff. It was just a bit noisy and a rather strange building. I’d go again.
1 nacht verbleven in september 2022
Reactie van fabrizio op 14 sep 2022
thanks. I hope to see you again

10/10 – Uitstekend

Cesario

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Posizione strategica
La mia esperienza in questa struttura è stata molto positiva posizione strategica appartamento n 7 ben attrezzato unica pecca le scale di ingresso all’appartamento un po’ strette con carrozzini non troppo agile per il resto chek-in autonomo facile e tecnologico molto postivo tornerò sicuramente
1 nacht verbleven in augustus 2022
Reactie van fabrizio op 21 okt 2022
grazie per la tua recensione. Speriamo davvero di rivederti presto.

10/10 – Uitstekend

Katherine T

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very modern and updated. It was probably the nicest room of our stay. The bed was comfortable, and the shower was awesome. The check in was very easy. We never actually met the proprietors. Everything was self service, which was clear and very easy to navigate. We really enjoyed staying close to the train station, and we were only a 10 minute walk to the Duomo.
3 nachten verbleven in juli 2022
Reactie van fabrizio op 4 aug 2022
Thanks for your review and for having appreciated our way of working. You tell your friends that Apollo is the best place to sleep in Florence

10/10 – Uitstekend

Florine

1 nacht verbleven in juli 2022
Reactie van fabrizio op 4 aug 2022
thanks