Voorkant van accommodatie

Beoordelingen van River House Inn

2 out of 5
River House Inn
1202 Bay Street, Florence, OR

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 485 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 349 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 1000 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prachtige kamer aan de rivier. Bijzonder vriendelijk personeel. Midden in de oude binnenstad met allerlei restaurants en winkels.
2 nachten verbleven in juni 2019
Reactie van Ron Moore - President op 21 jun 2019
Thank you for staying with us. Our river location and close proximity to the great restaurants in Old Town Florence are a big hit with other guests as well.

10/10 – Uitstekend

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
River House was wonderful. Very clean, close to everything and easy parking. Will definitely stay there in the future.
2 nachten verbleven in april 2024
Reactie van Management op 25 apr 2024
Cheryl,Thank you for noticing our clean rooms! We are very lucky to be one of the only hotels so close to our downtown area! We look forward to seeing you in the future.

6/10 – Redelijk

Robert

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Management op 25 apr 2024
Robert,Thank you for staying with us!

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here, may times and it's a great location and perfect accommodation! the reception lady was helpful and has a great demeanor!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Doug

2 nachten verbleven in april 2024

6/10 – Redelijk

Pete

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 8 apr 2024
Pete,Thank you for staying with us! Safe travels.

10/10 – Uitstekend

Joan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean room on the water. Close to shops and dining. Very relazing and enjoyable!
1 nacht verbleven in maart 2024
Reactie van River House Inn op 3 apr 2024
Hi Joan, We appreciate your feedback. Glad you had a great stay with us and hope you come back again!

10/10 – Uitstekend

Lisa

1 nacht verbleven in maart 2024
Reactie van Management op 25 apr 2024
Lisa,Thank you for staying with us and for the perfect review!

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 8 apr 2024
Todd,Thank you for staying with us and for the Perfect review!

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 21 mrt 2024
Gary,Thank you for staying with us! Safe travels!

10/10 – Uitstekend

Kristen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 21 mrt 2024
Kristen,Thank you for the 5 out of 5 review. Hopefully you will be back soon!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are on the small side, but the view and that it's on the edge of old town more than make up for it.
1 nacht verbleven in februari 2024
Reactie van Management op 29 feb 2024
Brian,Thank you for staying with us. We LOVE our view! We are getting ready to remodel all of our rooms. Although we wont be able to make them any bigger hopefully with the remodel we can make them feel a little more open.

10/10 – Uitstekend

laurie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to walk old town Florence. Nice hotel friendly staff.
1 nacht verbleven in februari 2024
Reactie van Management op 22 feb 2024
Laurie,Thank you for staying with us and the perfect review!

6/10 – Redelijk

TJ

Reisde met partner
Positief: Netheid, personeel en service
Nice place for a weekend. Slightly outdated but clean. Beds could’ve a lot softer but was fine for a night. Staff seemed friendly enough.
1 nacht verbleven in februari 2024
Reactie van Management op 22 feb 2024
TJ,Thank you for staying with us! While we do take pride on our clean rooms we do understand our rooms look outdated. Our distressed furniture is not our favorite either. We are in the process of renovating. Hopefully you can come back and check it out once renovations are complete!

8/10 – Goed

Hans

Positief: Netheid, personeel en service en comfort kamer
Nice location older property
Spent one night here as part of a longer trip. Not until a am after I had booked the room did I get notified there would be no breakfast as stated there was supposed to be as per the listing…
1 nacht verbleven in januari 2024
Reactie van Management op 24 jan 2024
Hans,I apologize you were miss guided about breakfast! I could not find anywhere that states breakfast on expedia. However I hope our staff guided you in the direction of all of the amazing local restaurants within walking distance of our location!

8/10 – Goed

Cammie, Veneta

Reisde met partner
Positief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Management op 24 jan 2024
Cammie,Thank you for staying with us and for the almost perfect review!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super easy place for us to stay to enjoy the down town area
3 nachten verbleven in november 2023
Reactie van Management op 24 jan 2024
Thank you for staying with us! We are glad you enjoyed your stay and hope to see you back your next trip to the Oregon Coast!

6/10 – Redelijk

Paul

Positief: Netheid
Negatief: Voorzieningen
The place is right in Old Town. The ONLY other benefit is an ice machine.... That's it. No breakfast, no room service while staying. No pool. But you can walk to Bay Street without driving. The room was clean but basic... Fridge wasn't working in the room. The walking distance was what qualified the extra $75 a night. If you need to be on Bay Street and can afford it, with almost zero amenities, then this is your place.
2 nachten verbleven in december 2023
Reactie van Management op 24 jan 2024
Paul,Thank you so much for staying with us! We would have happily serviced your room if you asked. I do apologize about the fridge! We will be replacing everything in rooms from flooring, beds and even fridges and paint! hopfully when its all completed you can come back and take a look!

4/10 – Matig

Marie

1 nacht verbleven in december 2023
Reactie van Management op 24 jan 2024
Marie,Thank you for staying with us! We are sad to see only 2 out of 5 and we would love to know how we can make that 5 out of 5 next time!

8/10 – Goed

Sonja

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Management op 24 jan 2024
Sonja,Thank you for staying with us and for the almost perfect review!

6/10 – Redelijk

Monica

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Everything was good except the heater was so loud we had to turn it off in the middle of the night.
1 nacht verbleven in december 2023
Reactie van Management op 24 jan 2024
Monica,I am so sorry the heater was loud! Thank you for staying with us!

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management op 24 jan 2024
John,Thank you for staying with us!

8/10 – Goed

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Management op 24 jan 2024
Amy,Thank you for staying with us!

8/10 – Goed

Catherine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and helpful staff.
2 nachten verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Thank you for taking time to post a review. We truly appreciate your business and hope you stay with us again in the future!

6/10 – Redelijk

Kim

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Liked the location which was steps away from historic downtown district. Didn't like that the courtyard view was a parking lot and property seemed run down and older than expected. A bit pricey for what we got.
1 nacht verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Kim, thank you for taking the time to post a review of your stay. We too enjoy the closeness of all the local shops and restaurants. We apologize the room did not meet your expectations. We hope you come back again after our remodel next year to "wow" you!

4/10 – Matig

Helen

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No Room service. Had to go to office for second day towels etc. Bathroom not modern. Compared to our 1970's stays in Hotel 6. Looks nice from street.
2 nachten verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Thank you for taking the time to post a review of your stay. We apologize it was not up to your expectations. We have stopped stay over service for everyone since Covid. However, we will gladly provide the service for anyone who requests it at the front desk. We hope you give us another chance next year after we remodel.

4/10 – Matig

Thomas

1 nacht verbleven in november 2023
Reactie van Management op 24 jan 2024
Thomas,Thank you for staying with us! i am sad to see we only got 2 out of 5! We would love to know what we can do to get that to a 5 out of 5 next time! Safe travels!

10/10 – Uitstekend

Savanna

1 nacht verbleven in november 2023
Reactie van River House Management. op 9 jan 2024
Savanna,Thank you so much for the 5 star review! We hope to see you again and thank you for choosing River House Inn!

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent. I especially liked the view and the closeness to restaurants and shops.
1 nacht verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Thank you for taking the time to post a review. We also enjoy the closeness to Old Town and its amazing restaurants and the view of the beautiful Siuslaw River! Hope you come back and stay with us again.

10/10 – Uitstekend

Tracy

3 nachten verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Thank you for posting a review. Hope you come back again!

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A clean, comfortable room. The staff does a great job.
1 nacht verbleven in november 2023
Reactie van River House Inn op 8 dec 2023
Thank you for taking the time to post a review. We are glad you had a great experience with us. Our staff strives to ensure a clean and well-appointed room. Hope you come back to stay with us again in the future!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for our needs. There was a little issue upgrading my room but ended up with an awesome room thanks to eric
2 nachten verbleven in november 2023
Reactie van Ron Moore - President op 6 nov 2023
Michael thanks for staying with us. We are glad our staff was able to take care of you well during your stay.

10/10 – Uitstekend

Julia, Tigard

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to Old Town shopping and dining. Polite helpful front desk staff.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 1 nov 2023
Julia!Thank you very much for staying with us and for taking the time to give us your highest possible rating. It is our daily mission to exceed guest expectations with a spotless, reasonably-priced, well-appointed room and exceptional service. And you're right, our location on the river and on fabulous Bay Street where all the best food, drink, and shopping is in Florence is hard to beat! Please come again soon.

6/10 – Redelijk

David

2 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 1 nov 2023
Hi David,Thank you very much for choosing the River House Inn for your Florence stayover. We hope you had a great time here and will be back to see us again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 1 nov 2023
Greetings from Florence!Thank you for staying with us. We hope you had a memorable time here in Florence and will be back to stay with us again in the future.

8/10 – Goed

Joan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 17 okt 2023
Thank you very much, Joan, for choosing the River House Inn for your stay in Florence. We hope you had an excellent time in our area and will be back again and again.

10/10 – Uitstekend

Mamoy

1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 17 okt 2023
Thank you, Mamoy, for staying with us and for taking a moment to rate your stay. We work hard for those perfect scores like the one you posted here for us, and we are most grateful. Please come again.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 17 okt 2023
James! 10-out-of-10! Thank you very much. We hope you had a great time here in Florence and will be back to see us again soon.

10/10 – Uitstekend

SUSAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here many times. Always a pleasure.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 17 okt 2023
Susan! Great to have you here again! We love our "regulars" and are glad you are one of them. Thank you for your perfect rating score and nice review. See you again soon, we hope.

10/10 – Uitstekend

Lana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to everything!
2 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 6 okt 2023
Thank you, Lana, for choosing to stay at the Old Town Inn in Florence and for taking a moment to review and rate your experience with us. We love getting perfect ratings! You're right, our location is just steps away from all the best food, drink, shops, and galleries of Historic Old Town Florence and just minutes from the dunes, beaches, lakes, and best attractions here in Oregon's Coastal Playground. We hope you had a great time here in Florence and will be back for more adventure and more of our local beauty.

6/10 – Redelijk

nancy, Medford

Reisde met familie
Fantastic location to shopping & restaurants in Old Town and gorgeous river views, and comfortable beds. Didnt like how small the rooms are, lack of continental breakfast, dirty paint on cabinets in room, lack of soap dish on sink & shower. no ice bucket, spots on carpet in room, no grab bar near toilet in bathroom, couldnt get hot water in shower in the morning. Paying top $ due to location, but needs attention in other areas to be worth the price.
2 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 6 okt 2023
Hello Nancy,Thank you for staying with us this week. We will take care of those issues you mentioned right away. These items all fall below our standards and are inexcusable to us. Thank you for letting us know. We dropped the breakfast long ago and do not understand the expectation. Our prices have reflected that change ever since, and we regularly check out "competition" by watching their reviews, visiting and staying at their locations, and talking with guests. We know our prices are a good value by comparison and stand by them.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Great location.
Great location. Pretty clean but but somp places seem a little worn (headboard was starting to peel and cabinets had some small holes in it. We felt tbat the floor needed a wet mop. Loved tbe location and parking
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Thank you for staying with us, for your comments, and for giving us your highest possible rating. Many guests over the years have mistaken the tiny holes in the furniture as damage, but they are not. It's part of the intentional "shabby chic/retro beachy" decor which is all going away over the next year or two as we catch up from our pandemic-delayed remodel. We will speak to our housekeeping crew about the mopping. Thank you.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous location overlooking the river. Easy walking distance to shops and restaurants in old town. Clean comfortable room. Friendly, helpful staff. We would stay here again
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Hi Nancy,Thank you very much for choosing the River House Inn for your recent Florence getaway. We are grateful for your comments about our super-clean rooms, outstanding staff, and unbeatable location. We are honored to know yu will stay with us again. Please make it soon.

10/10 – Uitstekend

Sarah

1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 1 nov 2023
Sarah!Thank you very much for taking a moment to leave us a five-star rating for the River House Inn in Florence. Please come again.

10/10 – Uitstekend

Joyce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very polite and clean.
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Thank you, Joyce. That's the way we train our staff--to be polite and clean! LOL. Seriously though, thank you for staying with us and for taking a moment to comment on our outstanding staff and super-clean rooms. We appreciate it. Please come again.

8/10 – Goed

Vicki

Positief: Netheid
I’ve stayed here before. The view is unbeatable and well as the location to town. I was alone and felt secure. It’s a bit noisy as the cars drive over the metal grate on the bridge so be prepared. I was very surprised to see, when I first walked in, the curtains and sheers torn. The curtain on the left had an 8” tear in it but the white sheer behind it was literately shredded. I did report it at the front desk. She replied that housekeeping should have caught that. It was obvious to me but hopefully they’ll get it corrected soon.
3 nachten verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Hi Vicki,Thank you for being one of our regulars! We really appreciate our returning guests and that you report feeling safe here as a solo traveler. Did you try the white noise machine? There's one at every bedside for our lighter-sleeping guests. Incidentally, regarding the drapes and shears, new fabric is on order. We have a no-pet policy and based on records and a guest complaint we suspect someone got away with bringing a dog into that room. We expect to have the drapes replaced soon. Thank you for reporting this to our front desk.

10/10 – Uitstekend

Buffi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved everything! The only 2 down sides- no elevator and no air conditioning. The rest was perfect! And the decor was perfect, the phone was a beautiful touch!
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Hi Buffi,Thank you very much for staying with us and for taking the time to post your comments and for giving us your highest possible rating. Those retro-style phones with push-button dialing are a hoot, aren't they? They're part of our "shabby-chic/retro-beachy" decor. Please come again soon.

10/10 – Uitstekend

DAVID

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 6 okt 2023
Thank you, David, for the perfect rating of your experience here at the River House Inn. We hope you had a great time here in Florence and will be back again and again.

10/10 – Uitstekend

Neerja

1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 17 okt 2023
Thank you, Neerja, for choosing the River House Inn for your recent stay in Florence. We hope you had a great time in our town and will be back again to explore even more.

6/10 – Redelijk

Mary

This Inn was nice because it's right on the Suislaw River and I was able to do some fun bird watching in my room. The room was very small but comfortable. The bed was firm and also comfortable.
1 nacht verbleven in september 2023
Reactie van Guest Relations Manager op 1 nov 2023
Thank you, Mary, for staying with us here on the river...and on fabulous Bay Street. We're glad you enjoyed birdwatching from your private balcony overlooking the river. Guests also report seeing (at various times of year) sea lions, leaping salmon, otters, deer (across the river), and even orca! We hope you will try us again at different times of year to see osprey, pelicans, and any of the many migratory birds that come through here.