Lobbylounge

Beoordelingen van The Market Urban Hotel

4 out of 5
The Market Urban Hotel
Via Nazionale 15, Florence, FI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 642 van 799 beoordelingen" "
Gastenscore: 8 - Goed. 114 van 799 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 799 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 799 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 799 beoordelingen" "

9,6/10

Netheid

9,8/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

George

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg vriendelijk personeel, ze namen de tijd voor een gesprek. Komende met de trein, hotel was letterlijk om de hoek hiervan. Aanrader!
4 nachten verbleven in mei 2023
Reactie van Giovanni - Guest Relations Manager op 13 mei 2023
Dear George,Thank You for taking time to share a review on your experience about your stay at our Boutique Hotel.We are thrilled to read you enjoyed our central location which makes walking to some of the best attractions our amazing city has to offer: our The Market Urban Hotel is located in the historical city center of Florence, really close to San Lorenzo Central, the central station, the Dome and all other main attractions are walking distance far from us.We are so pleased to hear that the team looked after you well. After all, it is people who make the difference :))We will be looking forward on welcoming you back again in near future.Warm regards,

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer vriendelijk personeel, schoon, mooie kaner en perfecte locatie midden in het mooie Florence. Top hotel zeker een aanrader!
2 nachten verbleven in juni 2022
Reactie van Giovanni - Guest Relations Manager op 27 jun 2022
Dear Johanna, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Uitstekend

Inge

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hele fijne kamer, goede kwaliteit
Lekker ontbijt, fijne kamer
2 nachten verbleven in april 2022
Reactie van Giovanni - Guest Relations Manager op 12 apr 2022
Dear Inge, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Uitstekend

Marleen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Giovanni - Guest Relations Manager op 4 mrt 2022
Dear Marleen, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern hotel op loopafstand van station
Prima locatie dichtbij station, zeer makkelijk naar airport met tram, bezienswaardigheden waren allen goed te lopen, met 5 min ben je bij de duomo. Kamer is modern en schoon, prettig, met fijne ruime badkamer. Wifi werkte vrijwel niet, ontbijt was erg karig. Zeer vriendelijk en attent personeel.
3 nachten verbleven in juni 2021
Reactie van Giovanni - Guest Relations Manager op 30 jun 2021
Dear Guest, thank You for such nice and attentive review about Your stay with us. As You mentioned, our The Market Urban Hotel is located in the lively area of San Lorenzo Market: few minutes walking distance far from the Central Station and the main attractions of Florence. Regarding the wi fi, we usually receive great feedback about our internet connection as You can read in the other reviews, but we will have a double check for sure! We are deeply sorry to hear that our international breakfast did not meet completely Your expectations. Served from 7:00 to 10:30, everyday it offers a various kind of products from typical and italian products to biological jam, vegan and gluten free products; unfortunately the strong restrictions caused by covid do not allow us to serve hot food such as scrambled egges, bacon and more :( We look forward to welcoming you back. Warmest regards,

10/10 – Uitstekend

Harry, Amsterdam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel netjes. Goede locatie. Vriendelijk personeel en parkeerplaats aanwezig.
1 nacht verbleven in september 2020
Reactie van Giovanni - Guest Relations Manager op 22 sep 2020
Dear Harry, woooowwww, thank You so much for Your great review on Expedia!! We are delighted about your nice words regarding our central location, which is with no doubts, a privileged one; near by the most important sightseeing points in the heart of Florence. We are really happy to read that you spent a excellent stay in our property recently and that the quality of service exceeded your expectations. We looking forward to welcoming You back in future. Warmest regards,

10/10 – Uitstekend

Joran, Amsterdam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in a perfect location. Staff was very friendly and helpful. Nice rooms with a nice bathroom. Had a great chat with the guy at the reception desk! Enjoyed the prosecco! Room was very quiet and clean!
1 nacht verbleven in september 2020
Reactie van Giovanni - Guest Relations Manager op 18 sep 2020
Dear Joran, woooowwww, thank You so much for Your great review!! We are really happy to see that the team was so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. It is fantastic to know you felt comfortable with our equipped and comfortable rooms, specially designed to provide our guests the best rest possible and making you feel like home ;) We really hope to welcome you back as soon as you plan your next visit in Florence. Warmest regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2020
Reactie van Giovanni - Guest Relations Manager op 3 sep 2020
thanks

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property with lovely features like outdoor deck, amazing breakfast and nice large room.
1 nacht verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 1 mei 2024
Dear Elizabeth,Thank you so much for sharing your wonderful experience at The Market Urban Hotel with us. It delights us to know that our outdoor deck served as a serene urban oasis during your stay in the heart of Florence. We are thrilled to hear that our commitment to providing a substantial and delicious breakfast added to the enjoyment of your visit. Moreover, knowing that you found our rooms to be spacious and comfortable truly warms our hearts.We strive to offer an unparalleled stay for our guests, and your acknowledgment of these efforts is the greatest reward we could aspire to. We would be honored to have you return for another memorable experience, perhaps to explore the culturally rich surroundings of Florence, or simply to unwind in the chic comfort of The Market Urban Hotel.For your next visit, consider indulging in our exclusive rooftop experiences – they offer remarkable views of the city and an ambiance that perfectly encapsulates the essence of Florentine charm. If you have any questions or need assistance planning your next stay, don't hesitate to reach out to me personally.Warm regards,

8/10 – Goed

Andrea

Positief: Personeel en service
Very convenient
3 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 1 mei 2024
Dear Andrea,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 – Goed

Vince, Coraopolis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice boutique hotel in heart of Florence. Nice breakfast included. Very close walk to train station. Rooms are clean and quiet but on the smaller size. Basic amenities but its all that's needed with so much to see and explore in Florence.
3 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 27 apr 2024
Dear Vince,Thank you for taking the time to share your experience at The Market Urban Hotel. We are delighted to hear that you enjoyed our central location in the vibrant heart of Florence, and that our complimentary breakfast added to your stay. It's great to know our efforts to maintain clean and peaceful rooms met your expectations, even as you took advantage of our proximity to Florence's main attractions and the train station.We appreciate your understanding that in a historic city like ours, space can be at a premium, and we're glad that our cozy accommodations served as a comfortable base for your explorations. At The Market Urban Hotel, we aim to provide all the necessary comforts for our guests while they immerse themselves in the rich culture and history of Florence.Should your travels bring you back, we would be honored to welcome you again. There's so much more to discover in Florence, and we'd love to be your home away from home once more. Feel free to reach out to me personally for any assistance with your future bookings.Warm regards,

8/10 – Goed

Rebeca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good breakfast buffet
1 nacht verbleven in februari 2024
Reactie van Giovanni - Guest Relations Manager op 27 apr 2024
Dear Rebecca,Thank you so much for sharing your experience at The Market Urban Hotel. We're delighted to hear you enjoyed our breakfast buffet! Our goal is to provide a delightful culinary start to your day in the heart of Florence, and your compliment is a sweet note of success for us. We would be thrilled to welcome you back for another stay, complete with more gastronomic delights and the unique charm that The Market Urban Hotel has to offer. Looking forward to providing you with another exceptional experience!Warm regards,

10/10 – Uitstekend

Sylvia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, close to station & amenities
1 nacht verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 27 apr 2024
Dear Sylvia,Thank you for sharing your wonderful experience at The Market Urban Hotel. We're delighted to hear that our convenient location close to the Florence station and local amenities added to the comfort of your stay.Our team strives to create a memorable experience for each of our guests, and your acknowledgment is truly appreciated. It's guests like you that make serving the hospitality community in Florence so rewarding.Should your travels bring you back to the city, we would love to welcome you again. Whether you're looking to explore more of Florence's vibrant culture or simply relax in our sophisticated accommodations, The Market Urban Hotel awaits your return.Warmest regards,

8/10 – Goed

Takayuki

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 27 apr 2024
Dear Takayuki,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 – Goed

Ismene

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Giovanni-Responsabile Relazioni con gli Ospiti op 23 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Brent

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and very nice. Front desk staff were very friendly and provided helpful suggestions and advice on restaurants and sites to see. Breakfast was good but if you dont eat breakfast everyday then you might want to just pay as you go instead of adding the extra charge when booking.
8 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 20 apr 2024
Dear Brent,Thank you for taking the time to share your experience at The Market Urban Hotel in Florence. We're thrilled to hear that you found your room to be in pristine condition and our front desk staff welcoming and knowledgeable. It's wonderful that our team's dining and sightseeing recommendations enhanced your visit to our beautiful city.We appreciate your comments on our breakfast offerings and your suggestion regarding the meal plan is truly valuable. It helps us to consider flexible options that cater to the diverse preferences of our guests.We would be delighted to welcome you back for another memorable stay. If you're planning another trip to Florence, please reach out to me personally for assistance with reservations or to explore more of our tailor-made guest services.Warm regards,

10/10 – Uitstekend

Ori

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, close to everything and to the train station.
2 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 18 apr 2024
Dear Ori,We are incredibly grateful for your wonderful review of The Market Urban Hotel! It is a delight to hear that our central location in Florence contributed to an enjoyable and convenient experience for you. Being close to both the heart of the city and the train station is one of the unique features that our guests frequently rave about, and we're thrilled that it left a positive impression on you too.At The Market Urban Hotel, we believe that accessibility to the vibrant local attractions and ease of travel enhance the overall stay of our guests, and your feedback confirms that our efforts are resonating with those who choose us for their Florentine adventures.Thank you once again for choosing our hotel as your residence in Florence. We are eager to welcome you back for another exceptional stay. Until then, do stay in touch!Warm regards,

10/10 – Uitstekend

Aurela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
sehr sauber und nettes Personal
3 nachten verbleven in april 2024
Reactie van Giovanni-Responsabile Relazioni con gli Ospiti op 10 apr 2024
Lieber Aurela,Wir sind Ihnen sehr dankbar, dass Sie Ihre positiven Eindrücke über The Market Urban Hotel in Florenz geteilt haben. Es freut uns enorm, dass Sie die Sauberkeit unserer Räumlichkeiten und die Freundlichkeit unseres Personals hervorgehoben haben - beides Aspekte, die uns sehr am Herzen liegen, um unseren Gästen ein unvergleichliches Erlebnis zu bieten.Ihr Lob ist eine wunderbare Ermutigung für unser Team, das stets bemüht ist, einen exzellenten Service und eine herzliche Gastfreundschaft zu gewährleisten. Wir hoffen, dass wir Sie bald wieder begrüßen dürfen, um Ihnen erneut eine exquisite Zeit in der zauberhaften Stadt Florenz zu ermöglichen. Schauen Sie doch bei Ihrem nächsten Aufenthalt in unser elegantes Bistro herein, das mit toskanischer Küche und einer Auswahl an regionalen Weinen verzaubert.Bis dahin senden wir Ihnen unsere herzlichsten Grüße und wünschen Ihnen alles Gute. Sollten Sie irgendwelche Fragen oder besondere Wünsche für Ihren nächsten Besuch haben, stehe ich Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,GiovanniGuest Relations ManagerThe Market Urban Hotel

10/10 – Uitstekend

Kristain

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nicely done. The front desk staff was exceptional helping with whatever we needed. Location is very close to train but not noisy at all.
3 nachten verbleven in april 2024
Reactie van Giovanni-Responsabile Relazioni con gli Ospiti op 9 apr 2024
Dear Kristain,Thank you so much for your lovely review! It's truly rewarding to know that you found your room at The Market Urban Hotel to be nicely appointed and that our front desk staff provided exceptional service, ensuring all your needs were met with enthusiasm and care.We understand how important a tranquil yet convenient location is to our guests. It's great to hear that our proximity to the train station contributed positively to your stay without the disturbance of noise. Our team, especially at the front desk, prides itself on creating a welcoming and supportive environment so that all our guests can enjoy the very best of Florence with the utmost ease.We'd be delighted to welcome you back for another serene stay at The Market Urban Hotel, where the heart of Florence is just steps away, yet the comfort of a peaceful retreat awaits your return. Should you need any assistance planning your next visit or if you'd like to explore more of what our neighborhood has to offer, please do not hesitate to reach out.Warm regards,GiovanniGuest Relations Manager, The Market Urban Hotel

10/10 – Uitstekend

Timothy

1 nacht verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 27 apr 2024
Dear Timothy,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceptional service and wonderful property. We would absolutely stay here again. Thank you!
3 nachten verbleven in april 2024
Reactie van Giovanni - Guest Relations Manager op 7 apr 2024
Dear Jason,Thank you so much for your glowing review of The Market Urban Hotel. We're absolutely delighted to hear that you enjoyed our exceptional service and the wonderful ambiance of our property. Your kind words are greatly appreciated and serve as encouragement to our team, who are dedicated to providing a memorable experience for each of our guests.We are thrilled that you're considering The Market Urban Hotel for your future stays in Florence, and we eagerly look forward to welcoming you back. Our city has much to offer, and we hope you will choose to experience more of its charm with us.Please feel free to reach out for your next visit so that we can ensure another perfect stay. If there's anything specific you enjoyed or would like to experience next time—be it a city tour or a quiet evening at our rooftop terrace—do let us know. We strive to make each visit better than the last.Thank you once again for your review. Do think of The Market Urban Hotel as your home away from home whenever you find yourself in Florence.Warm regards,

10/10 – Uitstekend

Kelvin, Fulshear

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and amazing staff
1 nacht verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 31 mrt 2024
Dear Kelvin,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Lisbel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Market Urban hotel was absolutely amazing, super clean, great location, staff beyond friendly, very high end in every way!
4 nachten verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 28 mrt 2024
Dear Lisbel,We are thrilled to hear that your stay at The Market Urban Hotel in the heart of Florence was such a delightful experience! Your kind words about the spotless condition of our hotel, our prime location, and the friendly demeanor of our staff warm our hearts and affirm our commitment to excellence.We take great pride in offering an atmosphere that is at once welcoming and luxurious, and it gives us immense pleasure to know we've succeeded in providing a high-end experience for you. Our goal is to create a memorable stay for each and every guest, and it's wonderful to see that reflected in your review.Your commendation of our devoted team is especially appreciated; they work tirelessly to ensure that all our guests feel at home from the moment they step through our doors.We would be honored to have you return to The Market Urban Hotel for another exceptional visit. Whether you're looking to explore more of Florence's enchanting streets or simply wishing to unwind in refined comfort, our doors are always open to provide you with an unparalleled hospitality experience.Thank you once again for sharing your thoughts. We look forward to welcoming you back in the near future.Warm regards,

10/10 – Uitstekend

Loong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice the place to stay and all the interesting places within walking distance, Very happy to have been there.
3 nachten verbleven in maart 2024
Reactie van Urban Crew op 25 mrt 2024
Dear Loong,Thank you for taking the time to share your experience at The Market Urban Hotel! We are delighted to hear that you found our location in the heart of Florence to be convenient for exploring the city's fascinating sites. Our team, especially here in the city renowned for its art and history, is committed to ensuring that our guests are positioned to enjoy all the treasures within easy reach.It's fantastic to know that your stay with us contributed to a memorable trip. We always aim to create a comfortable and welcoming atmosphere, where every guest can feel truly at home amidst the urban charm of Florence.Should your travels bring you back to our enchanting city, we would be thrilled to welcome you once again for another delightful experience. Remember, The Market Urban Hotel is your go-to destination for top-tier service and an unbeatable location when you're looking to immerse yourself in everything Florence has to offer.Warmest regards,

10/10 – Uitstekend

Nigar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks to all staff in reception. Very kind, welcome and help any time you need. Hotel is located in 5-10 min from heart of Florence .
3 nachten verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 20 mrt 2024
Dear Nigar,thank you ever so much for taking the time to post on your review of your recent stay with us here in Florence.We are really happy to see that you found the room comfortable and also that the team were so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. Great to see that our central location worked so well for you :))We really hope to welcome you back as soon as you will plan your next visit in Florence. Warm regards,

10/10 – Uitstekend

Andrea

Reisde met een groep
Positief: Netheid, personeel en service
Beautiful hotel would stay here again
2 nachten verbleven in maart 2024
Reactie van Lorenzo op 18 mrt 2024
Thank yoyu very much for your kind review.Our team will be delighted to hear that youenjoyed your stay.We trust we will have the opportunity to welcome you back in the near future. Kind regards.

10/10 – Uitstekend

Silvia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Struttura moderna, curata Ottima posizione Personale gentile e professionale
1 nacht verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 17 mrt 2024
Gentile Silvia,La ringraziamo per questa bella recensione, che leggiamo con molto piacere.Siamo molto felici che abbia apprezzato il moderno concept della struttura, recentemente ristrutturata, e il design delle nostre camere capaci di soddisfare qualsiasi esigenza.Siamo davvero lieti di leggere i commenti riportati circa la gentilezza del nostro staff, la colazione e la location invidiabile a pochi minuti dalle principali attrazioni della città; la Sua recensione sarà un prezioso contributo per i futuri ospiti del The Market Urban Hotel.Cordiali saluti

10/10 – Uitstekend

Michael, hermitage

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast at the boutique hotel is FIRST RATE and should be a strong consideration for staying there, in addition to the close proximity to both the train station and the historic center of Florence. Giovanni, in particular, was an excellent concierge and front desk associate. Staying at this hotel will save you taxi money getting to the area of the train station where many tours leave and where you can ride a tram in direct from the airport in 30 minutes.
3 nachten verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 17 mrt 2024
Dear Michael,Thank You for taking time to share a review on your experience about your stay at our boutique hotel.We are delighted to hear that you not only appreciated the central location of our hotel but also our kind staff.Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service.It was truly a pleasure to personally take care of you throughout your stay with us :)))We hope to have the pleasure of welcoming you back very soon. Warm regards,

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location, good restaurants nearby. Good access to the conference center.
3 nachten verbleven in maart 2024
Reactie van Giovanni - Guest Relations Manager op 14 mrt 2024
Dear Dan,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Pietro, Parma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo Hotel...seppur in una via trafficata, location tranquilla e servita bene.
2 nachten verbleven in februari 2024
Reactie van Giovanni - Guest Relations Manager op 2 mrt 2024
Gentile Pietro,grazie mille per la Sua fantasticaaaa recensione!!!! Per tutti noi è importante sapere che abbiamo soddisfatto le Sue aspettative e il Suo feedback significa che abbiamo raggiunto il nostro obiettivo: farla sentire a suo agio durante il soggiorno nella nostra magnifica città.Sperando di avere la possibilità di accoglierLa nuovamente qui al The Market Urban Hotel Le porgiamo i nostri più cari saluti.

10/10 – Uitstekend

BYEONG IL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love beds and breakfast. And it is comfortable because this hotel is located near the attractions and station. Thank you for your kindness.
3 nachten verbleven in februari 2024
Reactie van Giovanni - Guest Relations Manager op 29 feb 2024
Dear Byeong Il,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regardsWarmest regards,

10/10 – Uitstekend

Lorenzo Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel molto vicino alla stazione, personale cordiale e disponibile. La stanza era piccola ma molto moderna e pulita, dotata ti tutti i comfort
1 nacht verbleven in februari 2024
Reactie van Giovanni - Guest Relations Manager op 25 feb 2024
Gentile Lorenzo Maria,grazie mille per aver condiviso la Sua esperienza con altri viaggiatori.Siamo molto felici che abbia apprezzato il moderno concept della struttura, recentemente ristrutturata, e il design delle nostre camere capaci di soddisfare qualsiasi esigenza.Siamo davvero lieti di leggere i commenti riportati circa la gentilezza del nostro staff e la location invidiabile a pochi minuti dalle principali attrazioni della città!La aspettiamo con piacere per il Suo prossimo soggiorno a Firenze.Un caloroso saluto,

8/10 – Goed

Greer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very happy
2 nachten verbleven in februari 2024
Reactie van Giovanni - Guest Relations Manager op 23 feb 2024
Dear Greer,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel com excelente custo/benefício.
4 nachten verbleven in januari 2024
Reactie van Giovanni - Guest Relations Manager op 21 jan 2024
Dear Guest,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Rita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient location. Close to the train station and to all the major sites. Staff was also very friendly.
3 nachten verbleven in januari 2024
Reactie van Giovanni - Guest Relations Manager op 17 jan 2024
Dear Rita,Thank you for taking the time to write and share your experiences about Your stay with us with this great review!!!!We are delighted to read that You enjoyed our central location: our boutique hotel is located in the historical city center of Florence, really close to San Lorenzo Central Market where You could taste traditional Florentine dishes, the central station, the Dome and the main attractions that the city has to offer.We thank you also for complimenting the service you received. We look forward to welcoming you back. Kind regards,

10/10 – Uitstekend

Darlene Mary Irene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at the front desk and breakfast place were so accommodating and professional. They were always so helpful. The hotel was located so close to Sta. Maria Novella train station, as well as the Duomo and other landmarks.
2 nachten verbleven in januari 2024
Reactie van Giovanni - Guest Relations Manager op 13 jan 2024
Dear Darlene Mary Irene,thank you ever so much for taking the time to post on your review of your recent stay with us here in Florence.Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our boutique hotel. It is nice to know that you were satisfied with our amazing location and the service of our team :)))We hope to have the pleasure of welcoming you backKind regards,

10/10 – Uitstekend

Darlene Mary Irene

3 nachten verbleven in januari 2024
Reactie van Giovanni - Guest Relations Manager op 13 jan 2024
Dear Darlene,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards,

6/10 – Redelijk

yutaka

3 nachten verbleven in januari 2024
Reactie van Giovanni - Guest Relations Manager op 13 jan 2024
Dear Yutaka,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Uitstekend

Aleksey, Nicosia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is 3 minutes away from the SMN train station, 5 minutes from the historic center. Perfect for a business traveler for a short stay
1 nacht verbleven in januari 2024
Reactie van David op 12 jan 2024
Dear AlekseyThank you so much for your wonderful review and for this perfect five star rating!We are sincerely grateful you chose the Market Urban Hotel.It is really lovely to see how much you enjoyed your time with us.We are looking forward to welcoming you back in the near futureBest regards,

8/10 – Goed

jinhee

3 nachten verbleven in december 2023
Reactie van David op 12 jan 2024
Dear jinhee,Thank you very much for a truly wonderful review.We sincerely appreciate your positive feedback and compliments.We look forward to welcoming you back to Florence in the near future.Kind regards,

8/10 – Goed

Yunkyoung

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Yunkyoung,Thank you very much for such lovely review.We sincerely appreciate your positive feedbacks and compliments.We all very much look forward to welcoming you back in the near future.Kind regards,David

10/10 – Uitstekend

Prima

Reisde met familie
Walking distance to train station, most of the popular sites and very kind/helpful staff.
2 nachten verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Prima,Thank you very much for a truly wonderful review!We sincerely appreciate your taking the time to share your positive impressions on this platform following your recent visit to the Market Urban Hotel. We are very glad you enjoyed our great location.Moreover, it is always a pleasure seeing the warm hospitality from our teams highlighted as such , and we will certainly will not miss to thank our team members for looking after you so well.We do hope to have the pleasure of welcoming you back very soon!Regards

10/10 – Uitstekend

Virginia

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good central location, friendly staff.
3 nachten verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Virginia,Grazie mille for a truly wonderful review!It is really lovely to see how much you enjoyed your time with us and we are so pleased you appreciated our perfect location in the heart of Florence , the cleaness and most importantly the warm service delivered.Thank you again for your visit , and we all very much look forward to welcoming you back in the near future.Regards,

8/10 – Goed

Shane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good central place to stay in Florence
This hotel is a good central place to stay with very nice staff and a great breakfast selection, an issue i would have is the terrible smelling cleaning products they use... Also, on check in i was not offered a room upgrade or the complimentary drinks as a gold member, I book certain hotels for the extras offered and get very disappointed when they are not carried out.. or even offered
2 nachten verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Shane,thank you very much for your kind words, we really appriciated your lovely review.Will you please accept my sincere apologize if we didn't provide to you complimentary drinks, we did a huge mistake. I'm sorry.We hope to see you a gain in a not to distant future and, believe me, we will do our best in order to make your stay memorable.Warmest regards,

6/10 – Redelijk

Shirley

2 nachten verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Emilio,Thank you very much for your lovely review.We sincerely appreciate your positive feedbacks.We all very much look forward to welcoming you back in the near future.Kind regards,David

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We stayed in a family room which is spacious and in good condition. The only downside is the limited space in the sink area makes it hard to store the toothbrushes and other items for a family of 4.. Otherwsie, everything is great!!
4 nachten verbleven in december 2023
Reactie van David op 10 jan 2024
Dear Anonymous,Thank you very much for your wonderful review.We are absolutely delighted that you had a great stay with us in Florence. Once again, thank you very much for your suggestion regarding "limited space in the sink". We will share your comment with our Houskeeping depatment.Looking forward to welcoming you back in the near future.Kind regards,

10/10 – Uitstekend

Jorge, Miami

Zakenreiziger, Reisde met familie
Positief: Netheid
Excellent location
1 nacht verbleven in januari 2024
Reactie van David op 10 jan 2024
Dear Jorge,Thank you very much for choosing the Market Urban Hotel for your visit to Florence.We are delighted to read you loved your stay with us and we are very grateful for your kind words regarding the location.We all look forward to welcoming you back in the near future.Kind regards,

10/10 – Uitstekend

Linlin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is super convenient, walkable to most of the tourist areas. Rooms are clean, modern and bright, which I like the most. Staffs are very friendly and helpful. We went to Florence as a family. Enjoy the staying very much. Definitely recommend!
3 nachten verbleven in december 2023
Reactie van Giovanni - Guest Relations Manager op 4 jan 2024
Dear Linlin,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

6/10 – Redelijk

Jorge, Miami

Reisde met familie
Positief: Personeel en service
Short distance from the train station and monument
3 nachten verbleven in december 2023
Reactie van Giovanni - Guest Relations Manager op 7 jan 2024
Dear Jorge,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards