Kameruitzicht

Beoordelingen van Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 out of 5

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 1124 van 2099 beoordelingen" "
Gastenscore: 8 - Goed. 397 van 2099 beoordelingen" "
Gastenscore: 6 - Redelijk. 239 van 2099 beoordelingen" "
Gastenscore: 4 - Matig. 164 van 2099 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 175 van 2099 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Angelica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommend! We will be going back soon!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Arlein

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay . Amazing pool fun and hotel decor
2 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Arlein,Thank you for choosing The Diplomat Beach Resort Hollywood! We are thrilled you enjoyed your stay, and we appreciate your compliments on our immaculate decor and relaxing pool area. It was a pleasure having you here, and we look forward to welcoming you back for another delightful stay in the future.

10/10 – Uitstekend

Torius

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Torius,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

4/10 – Matig

Nancy J, New Orleans

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Nancy,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

10/10 – Uitstekend

vania

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Vania,Thank you for your review! We're delighted to hear about your positive experience at The Diplomat Beach Resort Hollywood. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another outstanding stay.

10/10 – Uitstekend

vania

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Vania,Thank you for your five-star rating of The Diplomat Beach Resort Hollywood! We're thrilled to hear you had a fantastic experience, and we look forward to welcoming you back for another exceptional stay in the future!

10/10 – Uitstekend

Eliane G S

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was great to be there for the 5° time. I’ll be back for sure. No complain at all.
4 nachten verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Eliane,We're delighted to welcome you back again to The Diplomat Beach Resort Hollywood! Your loyalty means the world to us, and we're thrilled to hear your experiences are consistently enjoyable. We can't wait to host you again for many more memorable stays in the future.

10/10 – Uitstekend

Diana

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property and excellent amenities. However, because we were there over Mother’s Day weekend the crowd was more than the outdoor restaurant might have anticipated and the the waiting time to receive our food order was well over an hour.Also, to my dismay, we found a steak knife laying on the tile around the pool where children were playing. We returned the knife to the staff which was very apologetic.
2 nachten verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Diana,Thank you for your compliments on our beautiful property and excellent amenities. We're glad your overall experience was positive, and we appreciate your patience during the busy Mother's Day weekend. Your feedback is greatly appreciated. Please come see us again soon.

10/10 – Uitstekend

Daniela

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Expensive
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mei 2024
Dear Daniela,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Should you find yourself back in the area, please come see us again.

10/10 – Uitstekend

Duany

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Duany,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 – Uitstekend

melissa

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything at the hotel was wonderful. The only thing that needs improvement is there is absolutely nothing to eat after 10 PM in the hotel. The valet told me to Uber somewhere to get food. They don’t even have a little snack shop .the second thing was the valet they were totally overwhelmed, and it took forever to get our car. The parking lot was full and we had to park across the street. The parking lot was full and we had to park across the street.
1 nacht verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Dear Melissa,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any inconvenience with the onsite dining hours and for any difficulties with parking. We'll keep your comments in mind, and we hope to see you again soon.

8/10 – Goed

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I did like the how the staff was accommodating. I wish the shower stall was bigger. The overall hotel was very nice.
2 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Christina,Thank you for leaving us a review. We are glad our team was able to accommodate your needs and that you enjoyed your stay. Rest assured, we will take your feedback regarding the shower into consideration as we continuously strive to make improvements for our guests. Your comments are appreciated, and we look forward to welcoming you back to The Diplomat Beach Resort Hollywood again in the future.

10/10 – Uitstekend

Svjetlana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything good
3 nachten verbleven in maart 2024
Reactie van General Manager op 17 mei 2024
Dear Svjetlana,We're so happy that you enjoyed everything about your stay! It was our pleasure to host you at The Diplomat Beach Resort Hollywood. Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 – Uitstekend

KIRK

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
3 nachten verbleven in maart 2024
Reactie van General Manager op 16 mei 2024
Dear Kirk,Thank you for your wonderful five-star review. We are delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood and look forward to welcoming you back for another great visit.

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay overall
5 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Donna,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your recent experience at The Diplomat Beach Resort Hollywood, and we hope to have the pleasure of your company again soon.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van General Manager op 16 mei 2024
Dear Steven,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 – Uitstekend

Becky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Becky,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 – Uitstekend

John Robert, Melbourne

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, nice and great atmosphere at the lobby bar
2 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear John,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your kind review. We are delighted you enjoyed our clean accommodations and welcoming atmosphere at the lobby bar. It was truly a pleasure having you here, and we'd be delighted to welcome you back.

2/10 – Ontzettend slecht

Mayank

2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Mayank,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

6/10 – Redelijk

JORGE L

Negatief: Netheid, personeel en service
No lo recomiendo para familias con niños no reciben la basura y la música alta con bajo fuerte , además mucha bebida alcohólica y Mariguana
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Jorge,While we thank you for being our guest and sharing your feedback, we are sorry to hear your stay didn't meet your expectations. Rest assured, we take your concerns very seriously as we strive to provide nothing but the best for our great guests. We will certainly share your concerns with our team to ensure we are meeting our high standards of comfort, cleanliness, and convenience going forward. Thank you for your review, and we would be grateful to have another opportunity to impress you in the future.

6/10 – Redelijk

JORGE L

Fuimos con mis hijos y nietos pequeños por el día de las madres , un hotel con tantos huéspedes debe tener más empleados de limpieza en el área de playa y piscina , nunca había visto tanta comida y bebidas en el borde de la piscina , no se podía caminar además de una peste a MARIGUANA, nosotros no usamos el área de la piscina más bien la playa , hay que tener restricciones y pensar que son familias con niños y contratar más empleados para q mantengan esas áreas limpias , los cestos de basura al tope , si son personas decentes y con niños no lo recomendaría
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Jorge, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your Mother's Day visit. Rest assured, we take your concerns seriously and will address them with our team to ensure we are meeting our high standards of guest satisfaction going forward. Nevertheless, it was a pleasure to welcome you and your family here. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

6/10 – Redelijk

Hector

Reisde met familie
THE FOOD IS NOT WOOD the restaurant staff is not profecional
2 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Hector,While we always appreciate hearing from our guests, we are surprised and saddened to see you had a disappointing experience. Our team and dining options are usually considered some of the best in the business, so we apologize that this wasn't your experience. We will review your concerns and our high standards to ensure we always offer our best. We hope to have another opportunity to welcome you back and impress you further.

10/10 – Uitstekend

Donta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Donta,Thank you very much for the five-star review! We are delighted that you had a truly exceptional experience with us. It was our honor to have you join us at The Diplomat Beach Resort Hollywood, and we look forward to your next visit.

8/10 – Goed

Yurnet

Positief: Personeel en service
Demasiadas personas y muy pocas sillas no había donde sentarse y el restaurante de la playa tremenda demora para poder sentarse almorzar
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Yurnet,Thank you for your review. We are delighted to see that your stay with us was a satisfactory one overall. However, we apologize for any inconvenience you experienced at our beach restaurant. We strive to make improvements for the benefit of our guests, so we will share your comments with our team to ensure any opportunity for potential change is seized. It was a pleasure having you here, and we hope to welcome you back in the future.

10/10 – Uitstekend

Yoandry

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place!!! Room with a view partial view to the city and ocean. Staff always friendly and helpful. Definitely coming back soon!
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Yoandry,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! It's great to know that our beautiful views and friendly staff helped make your visit memorable. The next time you're in town, please come see us again.

6/10 – Redelijk

ISABELLA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful and well maintained. Staff is great. Unfortunately they play thundering music/ noise at the pool.
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Isabella,Thank you for being our guest and sharing your valuable feedback. While we are delighted you enjoyed our beautiful property and great team, we are sorry you were inconvenienced by the noise at the pool. We constantly strive to make improvements, and we will be sure to share your comments with our team. Nevertheless, it was a joy having you here at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back and impressing you further in the future.

10/10 – Uitstekend

Natan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
We are thrilled to have received your five-star rating. Additionally, it is fantastic to learn you enjoyed your stay at The Diplomat Beach Resort Hollywood. Hopefully, we will see you again soon, as it was a pleasure hosting you!

10/10 – Uitstekend

Naidelys

I love this place
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for your stellar review! It was a pleasure hosting you at The Diplomat Beach Resort Hollywood.

10/10 – Uitstekend

Jessica Diffin randal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property but incredibly expensive - would not recommend for long family stays. Sub par bar food was at least 200 for a family of 4. 3 waters - 20 dollars
3 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Jessica,Thank you for being our valued guest and taking the time to share your feedback. While we are glad to see your perfect rating and hear your praise about our property, we also see your concern about the pricing. We do our best to stay fairly priced in the surrounding market and accommodate our features and atmosphere into the overall value. That said, your concern will be shared with our team to ensure any opportunity for improvement is seized. It was an honor to have you join us, and we would love the opportunity to welcome you back the next time you're in the area.

10/10 – Uitstekend

tea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Newly updated, conveniently located, great onsite dining.
3 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
The pleasure of welcoming you to The Diplomat Beach Resort Hollywood was all ours. From our lovely, enhanced accommodations to our fantastic onsite dining, we're happy you enjoyed everything about your stay. Take care, and we hope to see you again for another five-star visit.

10/10 – Uitstekend

Kent, Los Angeles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Kent,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place is awesome!!
2 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Brian,Thank you for choosing The Diplomat Beach Resort Hollywood! We're glad you enjoyed your stay. It was a pleasure hosting you, and we look forward to welcoming you soon on your next trip!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Jennifer,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

8/10 – Goed

Tamar, Pepper Pike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overpriced but above average
3 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Tamar,Thank you for your feedback. We're happy to see much of your stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt inconvenienced during your time with us. If you're in the area again, we hope you'll give us another opportunity to change your perceptions with an improved experience.

2/10 – Ontzettend slecht

Jamie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van General Manager op 7 mei 2024
Dear Jamie,Our goal is always to go above and beyond for every guest, every stay at The Diplomat, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again in the future and change your perceptions.

10/10 – Uitstekend

Veselin

Excellent so far .
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Veselin,Thank you for your perfect rating! We are delighted you are enjoying your experience at The Diplomat Beach Resort Hollywood. If you need anything at all for the remainder of your stay, please don't hesitate to let us know!

10/10 – Uitstekend

Tiffany D Griffin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was excellent! Rooms were very clean!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Mayra

Positief: Netheid
3 nachten verbleven in april 2024

8/10 – Goed

Gaylen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Kylie, Jackson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel lobby blew us away! It was very pretty inside but did lack the attention in the rooms. The rooms needed updating but the hotel itself was very nice for a 1 night stay! We loved the breakfast buffet even though we had to pay a pretty price for it. The steakhouse was very good too! Pricey, yes but so worth it. You can tell that its an older hotel on the outside but the pools were very nice and the beach was clean with outdoor games and umbrellas to use. Fruit-infused water was available next to the pools and ocean. The outdoor restaurant food was not great.. 5/10 and not worth the price.
1 nacht verbleven in april 2024

8/10 – Goed

Katrina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great time and would probably stay here again. Only real negative was the room service - not a lot of options and dinner arrived in paper/plastic containers with no plates and not enough utensils (we did immediately call down to request plates but they never came).
3 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Katrina,Thank you for sharing your experience at The Diplomat Beach Resort Hollywood. We trust you had a relaxing visit, but we apologize for the lapse in service. Rest assured, we'll discuss your thoughts internally and strive to improve. We value you as our guest and hope you return.

10/10 – Uitstekend

Ankush

Stayed in beach view room. Very nice and well designed room. Food was good at Playa. No complaints
3 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Ankush,Thank you for your feedback. It's great to hear that you enjoyed your stay. We're delighted that everything met your expectations, and we look forward to welcoming you back soon for another pleasant visit to The Diplomat Beach Resort Hollywood.

10/10 – Uitstekend

Nathan

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Nathan,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 – Uitstekend

Tamika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Private beach
4 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Tamika,Thank you for choosing The Diplomat Beach Resort Hollywood and sharing your review. We're happy to hear you enjoyed our beautiful beach. Come back and see us anytime; we'd love to host you again!

10/10 – Uitstekend

Aldina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Aldina,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 – Uitstekend

Magno

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets were not clean and carpet had stains on it, but a good resort
4 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Magno,Thank you for taking the time to share your review. We want our guests to have a clean, comfortable experience, and your comments help us ensure we're able to deliver that standard for future visits. We hope you'll visit us soon as work hard to incorporate feedback into our continuous efforts to improve our facilities.

10/10 – Uitstekend

Alfredo, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Alfredo,Thank you for your kind words. Providing exceptional service is a top priority for us, and we appreciate your acknowledgment. We're excited to welcome you back to The Diplomat Beach Resort Hollywood and serve you again.

10/10 – Uitstekend

Gustavo

2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

10/10 – Uitstekend

Nelson, Hialeah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love Everything about it.
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Nelson,Now, there's a review that's going to make the day of every team member at The Diplomat Beach Resort Hollywood. Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed and look forward to welcoming you back for another great visit.

10/10 – Uitstekend

Christopher james

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
We greatly appreciate the perfect rating! Thank you so much for being our valued guest. Please don't hesitate to count on us again for another relaxing beachfront escape the next time you're in South Florida!