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Beoordelingen van Home2 Suites by Hilton Pompano Beach Pier

3 out of 5
Home2 Suites by Hilton Pompano Beach Pier
200 North Ocean Blvd #2, Pompano Beach, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 330 van 497 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 497 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 497 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 497 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 497 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mark, Den Haag

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
De kamer zag er heel goed uit en erg lekkere bedden! Over de kamers niets dan lof. Het zwembad was daarentegen erg klein en het ontbijt was redelijk. Al met al, goede accommodatie maar iets te prijzig.
1 nacht verbleven in april 2022

8/10 – Goed

TAWANNA, Lehigh Acres

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

4/10 – Matig

Maria

Negatief: Netheid
It wasn't what I expected. The rug was dirty. The service wasn't good.
5 nachten verbleven in april 2024
Reactie van Kayla op 15 mei 2024
We are so sorry to see that your experience was not satisfactory. We will be sure to pass this information on to our management team to improve these areas of concern.

10/10 – Uitstekend

Blanca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelent
1 nacht verbleven in mei 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic!!
4 nachten verbleven in april 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

10/10 – Uitstekend

Dionne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is awful, $24 per night to park in the garage and we had such a difficult time with exiting. That’s the only bad thing I have to say. Customer service was excellent. Maria was exceptional. She made certain my stay was nothing less than special, she even upgraded me and I don’t even know why lol, but greatly appreciate d it. The hotel offers free breakfast from 6-0am, but I didn’t take advantage of it. All in all my stay was perfect!
2 nachten verbleven in april 2024
Reactie van Kayla op 1 mei 2024
Thank you so much for your feedback regarding your most recent stay with us. We appreciate your feedback and look forward to hosting you again soon.

8/10 – Goed

Carl, Ottawa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, minutes walk from beach and restaurants.
4 nachten verbleven in april 2024
Reactie van Kayla op 27 apr 2024
Thank you for your awesome review! We appreciate your business and we look forward to hosting you again soon!

8/10 – Goed

Neuziane

6 nachten verbleven in april 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

10/10 – Uitstekend

Malcolm

1 nacht verbleven in april 2024
Reactie van Kayla op 15 mei 2024
We are ecstatic to see that you enjoyed your stay with us! We look forward to seeing you again soon and we thank you for choosing us!

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a perfect getaway for a weekend . Pool was great , views, dining options , and the roof top is amazing
2 nachten verbleven in april 2024
Reactie van Kayla op 27 apr 2024
Thank you for your awesome review! We appreciate your business and we look forward to hosting you again soon!

4/10 – Matig

Steve

Reisde met partner
Negatief: Personeel en service
the staff was not friendly, the shower floor was dirty, the continental breakfast was poorly stocked.
2 nachten verbleven in april 2024
Reactie van Kayla op 22 apr 2024
We are so sorry to see hear that your experience was everything less than satisfactory. We will ensure we pass this information on to our management team to rectify these issues.

10/10 – Uitstekend

niaann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for a Beach trip. Great rooms and amenities. Walking to everything. Will be back soon!
1 nacht verbleven in april 2024
Reactie van Kayla op 20 apr 2024
Thank you for your review regarding your most recent stay at our hotel! We appreciate your business and look forward to seeing you again soon!

10/10 – Uitstekend

niaann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location across from the beach. Spacious and comfortable rooms. Good eats walking distance to hotel. Pet friendly. Good amenities. Will be returning again. Amazing friendly staff.
2 nachten verbleven in april 2024
Reactie van Kayla op 20 apr 2024
Thank you for your review regarding your most recent stay at our hotel! We appreciate your business and look forward to seeing you again soon!

10/10 – Uitstekend

DuAnn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location rooftop bar was awesome. Literally 1 minute walk from beach
1 nacht verbleven in april 2024
Reactie van Kayla op 20 apr 2024
Thank you for your review regarding your most recent stay at our hotel! We appreciate your business and look forward to seeing you again soon!

10/10 – Uitstekend

Teriann, St. James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had lots of space to put your things and store luggage. Area had lots of restaurants and spots to go to. Beach was very nice and close. Not overcrowded.
5 nachten verbleven in maart 2024
Reactie van Kayla op 8 apr 2024
We are so happy to see that you enjoed your stay with us! We hope to see you again in Pompano Beach soon!

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly staff. Great rooftop deck and bar. Restaurant was great too!
1 nacht verbleven in april 2024
Reactie van Kayla op 8 apr 2024
Thank you so much for your feedback regarding your stay! We thank you for your choosing us and we look forward to seeing you again soon!

6/10 – Redelijk

Teahia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
It definitely wasn't that great the pull out bed had no sheets on it or for it in the room. The pool was nice
1 nacht verbleven in maart 2024
Reactie van Kayla op 5 apr 2024
Thank you for your feddback regarding your recent stay with us. We are not happy to hear that your experience was everything you expected. We will be sure to pass this along to our management team.

6/10 – Redelijk

Seth

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Lots of issues with this hotel. First, my finance and I called in at 10am asking if we could have an early check in since our plane was arriving at noon. They that wouldn’t be an issue and texted my phone number at 11:34 saying the room was ready. That was a lie. We got to the property at 1:30 and was told our room was in fact not ready and wouldn’t be ready for 15 or minutes. 15 minutes go by and it’s another 30 which follow us not getting into our room until 3:30, 30 minutes past even the normal check in time of 3. They had us wait in the lobby for 2 hours when we could have just went to the beach or a restaurant had we known we would wait that long. Second, because the check in process was such a *process* the front desk lady told us she was upgrading our room to “something nicer and bigger”. Well that nicer and bigger room ended up being the same exact room we paid extra for already, no upgrades. Don’t expect upgrades if you’re waiting 2 hours past check in. Third, we were also offered drink tickets and a free app at a nearby restaurant because of said wait, well the free drinks aren’t accepted at the rooftop bar. The room itself was nice, clean bathroom and comfortable bed. The pool was nice and heated but the jacuzzi was broken the entire stay and after talking to staff, it seems it’s always broken even though “engineers” are called to fix it everyday(really?). Overall I would avoid here. Only a small amount of the bad and I couldn’t even get into the food poisoning.
3 nachten verbleven in maart 2024
Reactie van Kayla op 5 apr 2024
We are very sorry to hear that your experience was everything less than satisfactory. We always strive to provide excellent service to each of our guests. Please feel free to give us a call and ask to speak with a manager so we can discuss this matter further. Thank you!

10/10 – Uitstekend

Pierre, Fort Lauderdale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
4 nachten verbleven in maart 2024
Reactie van Kayla op 1 apr 2024
Thank you for your 5 star review! We hope to see you again soon!

6/10 – Redelijk

Josefina

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Nice place but the rooms needed to be more clean.
4 nachten verbleven in maart 2024
Reactie van Kayla op 1 apr 2024
Thank you for your feedback regarding your recent stay. We hope to see you again soon.

8/10 – Goed

Kristin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel was busy due to the time of year. Some great staff but others didn’t seem too motivated.
3 nachten verbleven in maart 2024
Reactie van Kayla op 1 apr 2024
Thank you for your feedback regarding your recent stay at our hotel. We thank you for your business and we hope to see you again soon!

10/10 – Uitstekend

Vladimir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Kayla op 6 apr 2024
Thank you for your 5 star review! We look forward to hosting you again in the near future!

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to the beach! Could hear the waves of the ocean from the rooftop bar and my balcony. Great breakfast and they even had chairs and umbrellas to use or to rent. Big plus! All staff super friendly and helpful
3 nachten verbleven in maart 2024
Reactie van Kayla op 1 apr 2024
We are so happy to hear that you enjoyed your stay with us! We appreciate your feedback and we look forward to hosting you again very soon!

2/10 – Ontzettend slecht

David, Doral

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room not ready at check in time so we went and had dinner came back to a decent room but sofa bed had no linen or pillows. Sadly it hadn’t been cleaned recently either because it was full of sand and crumbs.
1 nacht verbleven in maart 2024
Reactie van Kayla op 1 apr 2024
We are so sorry to hear of your poor experience during your stay. We will pass this information along to our management team in hopes for an exceptional future stay.

10/10 – Uitstekend

Frankie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was greT
2 nachten verbleven in maart 2024
Reactie van Kayla op 27 mrt 2024
Thank you so much for your 5 star review! We look forward to welcoming you back in the near furture.

10/10 – Uitstekend

Eric

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for families
4 nachten verbleven in maart 2024
Reactie van Kayla op 26 mrt 2024
Thank you for your review! We appreciate your business and look forward to welcoming you back soon!

8/10 – Goed

Jane

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kayla op 21 mrt 2024
Thank you for your review! We greatly appreciate your business and we hope to see you again soon!

10/10 – Uitstekend

shameze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kayla op 20 mrt 2024
Thank you for your review! We hope to see you again soon.

8/10 – Goed

Foti

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great location and the hotel overall is in great condition. The only problem was with housekeeping not cleaning or restocking the rooms. Always had to call them to come empty the garage, get fresh towels etc. The rooms are showing wear which is a shame because the hotel is fairly new. Our toilet was rocky and the glass fell of the track in the shower. Thank god nothing happened.
5 nachten verbleven in maart 2024
Reactie van Kayla op 24 mrt 2024
Thank you so much for providing your feedback regarding your stay. We hope to have you back again soon! We will pass this information along to our management team.

8/10 – Goed

Antonio

1 nacht verbleven in maart 2024
Reactie van Kayla op 14 mrt 2024
Thank you so much for your review! We look forward to seeing you again soon.

10/10 – Uitstekend

Malgorzata

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for beach enthusiasts. Walkable to restaurants, cafes, beach. Very affordable parking fees. Show up to breakfast early - you may not find many options to eat if you come an hour or so before close time.
4 nachten verbleven in februari 2024
Reactie van Kayla op 28 feb 2024
Thank you so much for your awesome review! We truly appreciate your business and look forward having you back soon!

6/10 – Redelijk

Valerie

Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel needs some updates and the room was pretty dirty
6 nachten verbleven in februari 2024
Reactie van Kayla op 28 feb 2024
We are sorry to hear that your time here with us was everything less than satisfactory. We will pass this information along to our management team in regards to your stay. Thank you for your review and we hope to see you again.

10/10 – Uitstekend

Nathan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel near the beach surrounded by restaurants and shops. The staff was incredible!
2 nachten verbleven in februari 2024
Reactie van Kayla op 28 feb 2024
Thank you so much for your review! We thank you for choosing us and we hope to have you back again very soon!

10/10 – Uitstekend

Andrew

4 nachten verbleven in februari 2024
Reactie van Kayla op 24 feb 2024
Thank you so much for your 10/10 review! We greatly appreciate your business and look forward to seeing you again soon!

8/10 – Goed

Annmarie

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Kayla op 22 feb 2024
Thank you so much for your review! We hope to host you again here in Pompano Beach soon!

6/10 – Redelijk

Justin

2 nachten verbleven in februari 2024
Reactie van Kayla op 21 mrt 2024
We are so sorry to see that your experience was everything less than satisfactory. We will pass this review along to our management team and we hope to see you again soon.

10/10 – Uitstekend

Ronald

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything
2 nachten verbleven in februari 2024
Reactie van Kayla op 15 feb 2024
Thank you so much for your review! We look forward to seeing you again here in Pompano soon.

6/10 – Redelijk

Jessica

Reisde met huisdieren, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
There were alot of amenities. We didn’t have wash clothes or complimentary bottled water in our room. The soap dispenser was empty in the shower. Breakfast was only average. We didn’t complain. We were only there for the weekend. So, we just made do.
2 nachten verbleven in februari 2024
Reactie van Kayla op 15 feb 2024
We are so sorry that your stay was everything less than satisfactory. We will pass on this feedback to our management team regarding your stay.

10/10 – Uitstekend

Juan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cercanía de la playa
2 nachten verbleven in februari 2024
Reactie van Kayla op 15 feb 2024
Thank you for staying with us! We look forward to seeing you again soon.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Kayla op 15 feb 2024
Thank you for your review regarding your recent stay with us. We look forward to seeing you again.

8/10 – Goed

Bridget

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Close to the beach
Location was amazing. Short walk to the beach. Hot tub was broken during our stay which I had read in previous reviews that it’s been broken for a while. Pool was advertised as heated and was definitely not. Front desk staff were not friendly and it made me question whether or not some of staff should be working in hospitality.
2 nachten verbleven in januari 2024
Reactie van Kayla op 15 feb 2024
Thank you for taking the time to provide your feedback regarding your recent stay. We will pass this information along to our management team.

6/10 – Redelijk

Timothy

Nice place to stay across from beach and restaurants
4 nachten verbleven in januari 2024
Reactie van Kayla op 16 feb 2024
We apologize that your experience was less than satisfactory. We hope to see you again in the near future.

6/10 – Redelijk

Doug

Zakenreiziger
Positief: Netheid, personeel en service
The property was fine, the room was the issue. No soap in the shower and no filters for the coffee. Can't say I have run into that before.
1 nacht verbleven in januari 2024
Reactie van Kayla op 16 feb 2024
We are so sorry that your experience was everything less than satisfactory. We will pass this feedback along to our management team and hope to see you again in the near future.

10/10 – Uitstekend

Nancy, boxboro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love to stay there .Is always a good experience overall.
3 nachten verbleven in december 2023
Reactie van Kayla op 16 feb 2024
Thank you so much for your review! We look forward to seeing you again with us soon!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kayla op 16 feb 2024
Thank you so much for your review! We look forward to having you back soon!

6/10 – Redelijk

Joseph

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Kayla op 16 feb 2024
We are so sorry to see that your experience was not satisfactory. We appreciate your review and hope to see you again in the future.

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Was not happy that the pool heater was broken n was unable to go in pool of hot tub
3 nachten verbleven in december 2023
Reactie van Kayla op 16 feb 2024
We are so sorry that you did not get the chance to experience the pool during your stay. We will pass this information along to our management team.

10/10 – Uitstekend

Corey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay overall, except for the hot tub was broke down while we were there
4 nachten verbleven in december 2023
Reactie van Kayla op 16 feb 2024
We appreciate your feedback regarding your time with us here in Pompano Beach. We hope to see you again soon in the near future!

8/10 – Goed

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Kayla op 16 feb 2024
Thank you so much for your review! We look forward to having you back with us soon.