2/10
Took 2 hours to get our first room! They told us it was beach front with view! It was not! They sent us to 4 other rooms that’s where still not beach front or clean! Finally after 2 more hours we got a beach front room! The door was standing open and there was a white substance on the glass table that looked to be in a line that they had cut! Looked like someone had done a line of drugs off the table! The blinds on the windows would not open to see out, so had to take them off the windows to see the ocean! Walls were dirty, the chair that was supposed to be in our room was downstairs outside on the patio! Paint was peeling off the shower! The smoke detector was gone! The picture online was not what we got! We have lots of pictures if someone wants to see it! We called VRBO to talk to someone because the hotel charged us for parking and hotel fees! We told them and showed them we had already pay it to VRBO! We were on the phone 2 different times for over 2 hours with VRBO, they told us they were going to move us, the lady got mad and hung up on us because we told her we wanted to be on the beach like we paid for! Very disappointed in VRBO and the hotel!
Dustin H.
5 nachten verbleven in februari 2022