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Beoordelingen van Knights Inn Hallandale

1.5 out of 5
Knights Inn Hallandale
26 Diplomat Parkway, Hallandale Beach, FL

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 107 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 204 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 174 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 398 van 1001 beoordelingen" "

5,0/10

Netheid

5,8/10

Personeel en service

4,8/10

Voorzieningen

4,4/10

Staat van de accommodatie en faciliteiten

4,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
outdated en slecht onderhouden.
Is meer een appartementen verhuur dan een hotel Gehorig en slechte airco Verkeerde sleutel gehad . Kamer was al verhuurd Andere kamer gekregen . Bed was ok

2/10 – Ontzettend slecht

Jaime

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No internet in the room, no cable tv neither public ones, no convenient shower towels, too much dirty flies,
2 nachten verbleven in april 2024
Reactie van Knights Inn Management op 28 apr 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

10/10 – Uitstekend

KIMBERLING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Knights Inn Management op 28 apr 2024
Thank you for staying with us.

2/10 – Ontzettend slecht

Shermolly

Negatief: Voorzieningen
Was place that anyone can ever booked , too much bums in an out and noisy
2 nachten verbleven in april 2024
Reactie van management op 27 apr 2024
Our team always strives to maintain an enjoyable stay for our guests, so it is unfortunate that this was not your experience with us.

2/10 – Ontzettend slecht

Jenniffer

Negatief: Netheid, staat van de accommodatie en faciliteiten
Muy destruida y abandonada
1 nacht verbleven in april 2024
Reactie van Noel op 16 apr 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Teresa

Reisde met familie en kleine kinderen
Positief: Voorzieningen
OK
2 nachten verbleven in april 2024
Reactie van management op 12 apr 2024
thank you for your feedback

2/10 – Ontzettend slecht

Angel

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was only there for less than 30 minutes. The place is not only very old, not as shown in the advertisement, but also dirty and smelly. On the other hand, the manager changed my room because the key did not work to open the bedroom, so they gave me another bedroom that was in poor condition. For all these reasons my wife and I decided to look for another hotel. This was really a very bad experience
1 nacht verbleven in april 2024
Reactie van Noel op 8 apr 2024
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback. We would love to make it up to you in the future.

2/10 – Ontzettend slecht

Andie

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was rude, room was not clean and the sheets were not cleaned/bed not made. Room smelled of mold and I was denied a refund
1 nacht verbleven in april 2024
Reactie van Noel op 7 apr 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Tomek

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Noel op 3 apr 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Raul

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area is nice
3 nachten verbleven in maart 2024
Reactie van Noel op 26 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

daniel, Feasterville Trevose

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would never ever stay in this place. Moldy, smelly, full of insects. I was insect bite ended up on antibiotics
2 nachten verbleven in maart 2024
Reactie van Knights Inn Maganament op 24 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Danial

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not stay here due to safety conditions. Drove all night to get home instead.
1 nacht verbleven in maart 2024
Reactie van Noel op 19 mrt 2024
Your voice is important to us, and we appreciate you making it heard. We are deeply sorry for the ways in which our accommodations failed to meet your needs, and we assure you that we will use your feedback to address your concerns and ensure that our future guests have a much better experience. As your travels continue, we wish you well.

2/10 – Ontzettend slecht

Vikas

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Reactie van Noel op 15 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Tyler

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Knights Inn Management op 10 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Alberto

Ok
1 nacht verbleven in maart 2024
Reactie van Noel op 4 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Lashanda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Are room had roaches
3 nachten verbleven in februari 2024
Reactie van Knights Inn Management op 25 feb 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better

6/10 – Redelijk

Lizeth

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No clean
3 nachten verbleven in februari 2024
Reactie van management op 23 feb 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better

2/10 – Ontzettend slecht

Prajyot

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The building hallway was dirty and had a strong smell of urine. The room itself looked old and unclean, but the toilets were well-maintained. However, there were no blankets on the bed; instead, a long towel-like cloth was given as a substitute. We were constantly worried about bedbugs during our stay. Nevertheless, the staff was polite and helpful.
Reactie van management op 5 feb 2024
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.”

2/10 – Ontzettend slecht

Ignacio

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na habia jabon, shampo, cucarachas en la habitación, sucia en fin un desastre! No la recomiendo
2 nachten verbleven in januari 2024
Reactie van General Manager op 5 feb 2024
Dear Ignacio,We are so sorry that our accommodations failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams so immediate improvements can be made. Cleanliness is one of our top priorities and will be discussed promptly as we make the appropriate changes. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

4/10 – Matig

Ocean

1 nacht verbleven in januari 2024
Reactie van Knights Inn Management op 24 mrt 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Melissa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was one of the dirtiest most disgusting hotels I’ve ever stayed in. The listing on hotels.com were old pictures and very deceitful.
1 nacht verbleven in januari 2024
Reactie van Noel op 29 jan 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Steven

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Noel op 22 jan 2024
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback

2/10 – Ontzettend slecht

Lisa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
The hotel appearance everywhere was run down and in need of repairs it may have not looked so dirty with repairs the doors to the rooms still used regular keys that barely worked. The receptacle in the bathroom didn’t work the room smelled like a smoking room but had a no smoking sign. There was no assigned parking and we had to park and walk with all our things a long distance. For the price we paid we could have and have had much nicer lodging
1 nacht verbleven in januari 2024
Reactie van Knights Inn Management op 19 jan 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

8/10 – Goed

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was good , clean and close to shoppings center
3 nachten verbleven in december 2023
Reactie van Zibi op 17 jan 2024
Thank you staying with us. We are hoping to see soon again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not good at all! We were only there for one night for a ball game. Old and dated. No hot water in room. People were living there I believe we got in late slept and left early the next morning so was only there a few hours. Went to check out next morning no one at the desk. There was a person asleep in the lobby not sure if it was the person on duty or a homeless person.
1 nacht verbleven in december 2023
Reactie van Guest Relations op 12 jan 2024
Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our property, accommodations, and service. We wish you well and hope you'll consider giving us another try someday.

2/10 – Ontzettend slecht

Kevin, Kissimmee

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This has the 2D'S you don't want in the hotel industry. Dirty & disgusting. Please do not waste your time or money booking here. If I could only upload the photos you would be highly disgusted. Spend a little extra and get a better hotel. You're welcome
Reactie van management op 1 jan 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

4/10 – Matig

DENNIS

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I WOULD NOT GO NEAR THE BATHTUB IN THAT ROOM. LEFT WITHOUT SHOERING. FILTHY
1 nacht verbleven in december 2023
Reactie van Knights Inn Management op 31 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Anna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Knights Inn Management op 31 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

4/10 – Matig

Mark

Zakenreiziger
4 nachten verbleven in december 2023
Reactie van Knights Inn Management op 31 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Knight Inn Management op 18 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Matthew

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walls were dirty door missing lock Tv wouldn’t stay on Room overall was dirty
1 nacht verbleven in december 2023
Reactie van Knights Inn Management op 17 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Carmen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Para el precio está muy mal aspecto. Deprimente
2 nachten verbleven in december 2023
Reactie van Noel op 16 dec 2023
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback. We would love to make it up to you in the future.

2/10 – Ontzettend slecht

Juan Carlos

1 nacht verbleven in december 2023
Reactie van management op 14 dec 2023
thank you for your feedback

8/10 – Goed

Victor

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good
1 nacht verbleven in december 2023
Reactie van Zibi op 10 dec 2023
Thank you staying with us. We are hoping to see soon again.

2/10 – Ontzettend slecht

Alvaro Carlos

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
La habitacion tenia cucarachas e instalaciones viejas, no generaba nada de confianza en cuanto a comodidad por las cucarachas.
Reactie van Knights Inn Management op 10 feb 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

4/10 – Matig

FELIX GALILEU

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Deixou muito a desejar.
A única vantagem desta hospedagem foi a localização. Apartamento necessitando de muita manutenção. Áreas comuns também, necessitando de muita manutenção. Sem nenhum acesso a internet fora da recepção. Ar condicionado extremamente barulhento e com funcionalidade precária. Sem nenhum utensílio (pratos, talheres, ou quaisquer outra coisa relativa a cozinha), apenas um microondas e uma geladeira. Enfim. Não recomendo a quem deseja um mínimo de conforto, limpeza e local bem cuidado. As imagens e a descrição não condizem com o que se encontra.
3 nachten verbleven in november 2023
Reactie van Noel op 6 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Letitia

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Noel op 6 dec 2023
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback. We would love to make it up to you in the future.

2/10 – Ontzettend slecht

Martin

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pas à recommandé . Senteur de weed , lit mal propre et insectes dans le lit.
1 nacht verbleven in november 2023
Reactie van Noel op 10 dec 2023
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback

10/10 – Uitstekend

Diontaye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van management op 21 nov 2023
thank you and hope to see you again

2/10 – Ontzettend slecht

Igor

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have never seen so many cockroaches
1 nacht verbleven in november 2023
Reactie van management op 1 dec 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Lokwing

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Building is in pretty poor condition
1 nacht verbleven in november 2023
Reactie van management op 18 nov 2023
thank you hope to see you again

4/10 – Matig

Nerymar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La habitación olía demasiado a cigarrillo
1 nacht verbleven in november 2023
Reactie van Noel op 13 nov 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Lea

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Noel op 13 nov 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 – Redelijk

Véronique

Negatief: Staat van de accommodatie en faciliteiten
La chambre étais dans un état malpropre, plusieurs dégât d'eau sans rénovation risque de moisissures dans ses chambre
1 nacht verbleven in november 2023
Reactie van management op 6 nov 2023
we appreciate your feedback

2/10 – Ontzettend slecht

Nathannie

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place smells bad, cigarettes…the chairs where dirty…the towels dirty. It is what it is a 1 star place. No parking enough for the place. I didnt like at all.
Reactie van management op 30 okt 2023
thank you for your feedback

6/10 – Redelijk

Dennys

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
I liked the staff how nice and professional they were. I just didn’t like there were some roaches around the room and there was a hole in the ceiling in the room. Bathtub could be cleaner
1 nacht verbleven in oktober 2023
Reactie van management op 30 okt 2023
thank you hope to see you again

4/10 – Matig

Howard

1 nacht verbleven in oktober 2023
Reactie van Noel op 18 nov 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

Christopher

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was very run down. Property not cared for or invested in
Reactie van Knights Inn Hallandale op 29 okt 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 – Ontzettend slecht

GUILLERMINA

2 nachten verbleven in oktober 2023
Reactie van Noel op 18 nov 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

8/10 – Goed

Banh, Rochester

Reisde met familie
Near the shoppings.
3 nachten verbleven in oktober 2023
Reactie van Knights Inn Management op 29 okt 2023
Thank you for staying with us.