Hello Cynthia:We want to thank you for taking time to write a review. We are also happy you enjoyed your stay. Angelo

Hello John:It appears that you gave us a poor grade and we really find this disappointing. What are the reasons for the poor grade.We pride ourselves on getting high grades.According to the insight, you did not like the the parking. We always warn guests that parking is quite expensive at FLL Beach and that there is FREE parking one block west of the hotel.Angelo

Hello Tracey:I understand that paying a parking fee of 45 per day is a setback, but we do mention to all of our guest on all booking platforms that valet parking is quite expensive. We go a step further by letting you know ahead of time that it is best to leave your cars at home due to the parking fees on Fort Lauderdale Beach. All hotels on the FLL Beach strip charge parking fees; however, the ATlantic parking fee is one of the lowest on the FLL Beach strip.Angelo

It is truly of great joy to us when our guests are happy to stay in our condo at the Atlantic Resort & Spa.We thank you for your business and appreciate you.Angelo

I understand the issues with parking. It can be expensive. Unfortunately, we do not control the parking. We do warn guests to park one block west of the hotel...there is plenty of free street parking in that area.

Hello Michelle:The condo unit you booked is a Private Residence of the Atlantic Resort. Maid services, as explained prior to booking, is at a surcharge.We price our condo units much lower than the hotel units with taking into account the optional maid service.Besides this shortfall, it appears that you truly enjoyed the amenities of the resort and the wonderful beac

We want to thank you for your wonderful review. We are quite proud of the Atlantic Resort & Spa and we are truly happy that you enjoyed your stay with us.

Thank you Michelle...for taking the time to post this review. We do appreciate the rating. Safe travels!

Hello Catherine:We are truly sorry that your stay was less than stellar. We pride ourselves on providing wonderful oceanfront room with gorgeous views of the turquoise waters of Ft. Lauderdale Beach.Please feel free to write to us and let us know what we can do to make it better.Thank you,AG

Hello Diana:It is important to us that we correct the things that disappoint our guests and customers. Your review was not clear to us. Please feel free to write back to us and I will personally respond as the Manager of the Private Residences.Angelo

Karen:As soon as you made us aware of the bath robes and slippers, we jumped into action and got you those items immediately.We want to make sure you are happy!Thank you,Angelo

Maria:Thank you for your kind review. We very much appreciate you taking the time and we appreciate you as our guest!.

Hello Rafael:I do apologize that the staff was not as friendly as they should be. I have taken this very serious and presented this information to the Front Desk Manager and the General Manager.This must be dealt with immediately!Angelo

Hello Makayla:We always strive to get the better grade from our valued guests. Please let us know what was the shortfall. We can only better your experience when you provide more details. We do thank you for taking the time to provide a review.

Hello Olena:We thank you very much for taking the time to review. Most importantly, we thank you for being a valued guest of the Atlantic Resort & Spa!

Hello Marvin:Please provide me more information for why you gave this hotel such a horrible rating.AG

Hello Darcey:We do sincerely apologize and we are sitting down with the General Manager to discuss why your situation was treated in this manner.As far as the parking, it clearly states on Expedia that parking has a surcharge..it is not free. All hotels on the FLL strip charge for parking, the Atlantic is no exception.AG

Hello Dena:The Atlantic is an award winning 4 Diamond hotel and therefore, have certain amenities that AAA deem it worthy of the award. Due to major increases in the overall economy, the hotel had to increase prices to cover its costs.

Hello Marie:Thank you for sharing your great experience with us. This helps us understand you the guest a bit more.Have a safe trip!

Hello Kelly:I want to take the time to apologize for the inconvenience the hotel may have caused you. The Private Residences are separate from the regular hotel units and they are serviced by the hotel staff. We will investigate why you were improperly treated. It is true that the hotel does charge a surcharge for maid services. We make all guests aware of it prior to check in. The pricing levels are much lower than the regular rooms. You did have the option to order room service if you wanted at a slight surcharge. Believe me that we will work hard to make it better.

Hey Anthony:Thank you for sharing your experience with us. We are truly happy you enjoyed your stay. We really look forward to having back again in the near future.Angelo

Hello Valdez:After receiving your review, I take the time to review all aspects of your stay. Today, we discussed your review with the General Manager.He is going to investigate the whole situation in its entirety.He has assured me that this will not happen again. We want to win you over and so we will be in contact.Again, we are truly sorry.

Hello Monica:Wow! A perfect 10! We are truly happy that you had a wonderful time at the Atlantic. It is truly a wonderful resort.Thank you for your business!

Hello Emily:I must apologize that it has taken so long for me to respond to your review.Please know that we do appreciate the time you have taken to provide a review.We take these reviews very serious. We will work harder to make sure we can get a perfect 10.

Hello Daniela:Thank you for your kind rating. We appreciate you as our guest!

Hello Ella:The parking should have not been a surprise as we always encourage our guests to find alternative transportation given that the hotel management charges very high fees for parking just like all other hotels on the beach. You were given information as to the rates in advance. In addition, you were warned in advance that cleaning services were extra costs. However, we do understand that the fridge is a legit concern that should have been addressed by the front desk in a timely manner. We do apologize for the inconvenience.

Sorry to hear that you did not have a good time. We will reach out to you to discuss the particulars.

Hello Tim...we want to thank you for your wonderful review and also thank you for your trust in us. Hope to see you real soon!

Hello Ashley: Thank you for your review. It appears you had a wonderful time at the Atlantic Resort. We hope to see you soon. Safe travels!

Thank you for your review and staying with us.

Thank you for making us aware of these issues. We will address these issues.

Hello David: Parking across the board at FLL Beach can be quite expensive across all hotels. We have always recommended to take Uber/Lyft. All hotels also charge a resort fee, including those that are non-oceanfront...Atlantic is oceanfront.

Hello Tiara: Can you explain in more detail why you were disappointed? We need to know so we can fix any problems our guests have with the hotel or its staff.

Katherine, we like to humbly thank you for your kind words. It really means a lot to us when our guests enjoy their stay. We know you have many choices and we are happy you chose us. Safe travels!

Hello Carolyn: It would only be fair to the hotel and its staff if you provided more details on your disappointing rating. We are always open to discussing any bad experience you may have had at the hotel. We strive to better the hotel all the time.

I am sorry that the weather did not cooperate. I do appreciate the feedback. We will work on providing a more comfortable environment and seating.

We thank you for your review. We will be making the repair on that shower for sure. Thank you for making us aware of this.

Armando, thank you for your great feedback and review. We do appreciate your business and wish you a safe trip back home. We look forward to having you back real soon!

Hello Nuri: Thank you for your feedback. We are so happy you enjoyed your stay! Please come back soon. Safe Travels!

Thank you for the great review. We are very happy you enjoyed yourself at the Atlantic. Please come back soon!

We thank you for your feedback.

We are truly happy to hear about your wonderful experience! We look forward to your next visit with us.