Terras

Beoordelingen van Tru By Hilton Ft. Lauderdale Airport

3 out of 5
Tru By Hilton Ft. Lauderdale Airport
44 N Federal Highway, Dania Beach, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1132 van 1969 beoordelingen" "
Gastenscore: 8 - Goed. 408 van 1969 beoordelingen" "
Gastenscore: 6 - Redelijk. 216 van 1969 beoordelingen" "
Gastenscore: 4 - Matig. 94 van 1969 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 119 van 1969 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Willemina, Meteren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel with clean and modern room
1 nacht verbleven in april 2024
Reactie van General Manager op 13 apr 2024
Dear Willemina,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport and for sharing your kind review. We are delighted you were impressed with our beautiful, spotless accommodations and look forward to welcoming you back again.

2/10 – Ontzettend slecht

Ramy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was great. And most employees are great. Except the valet guy, David, was extremely rude. He asked us to move our car in a very short manner. When I started moving, he pulled a car and blocked our way. When I asked him to move, he said "no sir, you have been blocking my way for 10 min". That is not the case my sedan rental was on the side was not in anyone's way and it was not 10 min. He did not move until I walked in the hotel and gotten the front desk manager. This valet person could not be more unprofessional. I expect better of Hilton to vet their emplyees and train them on better customer service and uphold them to those standards. I asked the hotel manager, Santiago, to call me back or an email to share my feedback and this appauling experience and no call back or email.
1 nacht verbleven in april 2024

10/10 – Uitstekend

gigi

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Loved the stay. Although the older man in VALET was extremely disrespectful. Other staff was lovely and hotel room was very clean and spacious.
1 nacht verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Dear Gigi,Thank you for staying with us during your time in Fort Lauderdale. We're delighted you had an enjoyable visit, and we appreciate you mentioning our impeccable accommodations. While it's wonderful to know the majority of our team left a good impression on you, we'll be sure to have a conversation with them to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Rebeca

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos gusto y disfrutamos de mucha tranquilidad y muy buen trato
1 nacht verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Dear Rebeca,It was wonderful having you join us during your time in Fort Lauderdale! We're thrilled you had a relaxing time and that our hospitable team left a memorable impression on you. Thank you for your perfect rating, and we hope you return soon!

10/10 – Uitstekend

Rita, Oranjestad

Positief: Staat van de accommodatie en faciliteiten
Very nice service from front desk lady
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Melissa

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stat
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Ashley,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport for your recent stay! We're delighted to hear that you had a wonderful experience, and we can't wait to welcome you back.

10/10 – Uitstekend

Brent

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nichole

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, quiet with friendly staff.
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Nichole,Thank you so much for taking the time to share your thoughts on your recent visit. We take great pride in providing our guests with impeccable facilities and exemplary service, so we are pleased that this was reflected in your experience. It was truly a pleasure having you here, and we hope you return soon.

10/10 – Uitstekend

Akash

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay, clean, great location, parking with valet. would definitely stay here again.
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Akash,Thank you so much for the perfect rating. We're so happy to know that you enjoyed everything about your time with us, from our clean accommodations to our prime location. It would be a pleasure to host you again soon, so hurry back.

10/10 – Uitstekend

Rhea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice, clean hotel walking distance to seafood restaurant. Also offers convenient airport shuttle
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Rhea,Thank you for your positive review! We're glad you appreciated our cleanliness, convenient location near great dining, and airport shuttle service. We look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport for another enjoyable stay.

10/10 – Uitstekend

Dane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay at only a few minutes from the fort Lauderdale airport
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Dane,Thank you for taking the time to write a review. It is an honor to know you enjoyed your stay, particularly highlighting our convenient location. Should you be in the area again, we hope you consider staying with us at Tru by Hilton Ft. Lauderdale Airport.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Picked us up at airport. Driver was excellent. Room was clean & very comfortable. We were only staying for one night before going on a cruise. Convenient to airport & cruise terminal.
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Patricia, We appreciate you taking the time to give us this great review, and are glad to hear that our staff, cleanliness, and accommodations all lived up to our high standard of service. We're delighted to hear that your short stay at Tru by Hilton Ft. Lauderdale Airport was the perfect prelude to the cruise of your dreams, and would love to welcome you back for a longer stay if you're ever passing back through. Thank you again.

8/10 – Goed

Matt, Tulsa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was nice. The room was a little empty and felt somewhat cheap on the accommodations, but was still a fine place to stay.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Matt,Thank you so much for your review. We want to deliver an exceptional experience to all guests, and we can only achieve this through feedback from guests such as yourself. We look forward to welcoming you back to Tru by Hilton Ft. Lauderdale Airport.

10/10 – Uitstekend

Salvador

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Salvador,Thank you for taking a moment to write a review. It is a pleasure to know you enjoyed your stay, particularly highlighting our commitment to cleanliness. Thank you for choosing to stay at Tru by Hilton Ft. Lauderdale Airport and we look forward to welcoming you back next time.

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

6/10 – Redelijk

Christopher

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Tammy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean and comfortable
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Tammy,Thank you for sharing your positive experience at Tru by Hilton Ft. Lauderdale Airport! Providing a pleasant environment for our guests is our top priority, and we're thrilled that we met your expectations. We can't wait to welcome you back for another enjoyable stay!

6/10 – Redelijk

ALRICA

Reisde met familie en kleine kinderen
Meet
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Alrica,We appreciate your review and would like to ask for more details on your stay so we can share your feedback with our teams. We seek to keep improving and earning repeat stays from our guests. Please let us know how we can help.

10/10 – Uitstekend

Preeti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Preeti,We're delighted to hear you had a good time at Tru by Hilton Ft. Lauderdale Airport. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.

10/10 – Uitstekend

Charles

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Evelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time staying at Tru. Excellent experience
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Evelyn,Thank you for being a loyal guest at Tru by Hilton Ft. Lauderdale Airport. We appreciate your compliments and are glad you enjoyed your recent stay. Please come back and see us again anytime!

8/10 – Goed

Kaleann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Richardson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice people these room its very clean
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Richardson,Thank you! We know there's nothing better than a spotless room and great staff to return to after a busy day, so we are thrilled you were impressed. Your lovely five-star review is appreciated, and we look forward to welcoming you back again to Tru by Hilton Ft. Lauderdale Airport.

10/10 – Uitstekend

Whitney

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay at the Tru By Hilton ; always the same excellent service and clean rooms per usual breakfast options always 10/10
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Whitney,Thank you! It's always a pleasure to welcome you back to Tru by Hilton Ft. Lauderdale Airport, and we are delighted you continue to be impressed with all we have to offer. Your kind comments about our spotless accommodations, wonderful service, and delicious breakfast are appreciated and will be shared with the team. We look forward to welcoming you back for many more years to come.

10/10 – Uitstekend

Vikas

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Ziad op 1 mei 2024
Thank you

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed is comfortable. Pillows were great. Area outside was noisy with trucks and trash collection
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear David, Thank you for choosing Tru by Hilton Ft. Lauderdale Airport for your recent getaway. While we are thrilled to hear that our comfortable beds and pillows were a highlight of your stay, we are saddened to hear that outside noise affected your time with us. We do hope you'll consider staying with us again when you're in the area.

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The shuttle from the airport was quick and easy to arrange. The check in process was quick and staff were warm and welcoming. We were able to book a shuttle to the cruise terminal for the morning!
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Jeremy,Thank you for your review and for giving us a perfect rating! We're delighted our hospitable team left a memorable impression on you, and we're thrilled you took advantage of our convenient shuttle service. It was truly a pleasure having you here, and we hope you return the next time you visit Fort Lauderdale.

6/10 – Redelijk

Athena

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The shuttle service was absolutely a joke! The dispatch person was rude and no shuttle ever came. The room we were given was not cleaned so we had to go to the front desk for a new one. But after that all was fine.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Athena,Thank you for taking a moment to let us know about your recent experience staying with us. We apologize for any inconvenience with our accommodations or service. Our team will review your concerns and address any issues accordingly. We hope you will consider staying with us again if your travels bring you back to the area.

10/10 – Uitstekend

Magid, Dearborn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was clean and staff was helpful
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Magid,It was a pleasure having you stay with us, and we appreciate your comments. Thank you for complimenting our clean facilities and helpful team. We are glad you chose Tru by Hilton Ft. Lauderdale Airport, and until we see you again, safe travels.

10/10 – Uitstekend

Steve

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Customer service in this place had to improve it’s not at the same level the hotel is.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Steve,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport and for taking a moment to provide your review. While we are pleased to see your five-star rating, we regret to hear that our customer service did not meet the high standards we strive to uphold. Your comments are crucial for guiding our improvements in this area, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Henry,Thank you for visiting Tru by Hilton Ft. Lauderdale Airport. We are glad our hotel's convenient location worked well for your travel needs. Please stay with us again the next time you are in the area.

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Alla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Alla,Thank you for allowing Tru by Hilton Ft. Lauderdale Airport to host your recent stay. It's wonderful to hear you had an enjoyable experience, and we appreciate you taking the time to share your positive rating. We hope to have the opportunity to welcome you back the next time you're in the area.

10/10 – Uitstekend

Rene

Reisde met familie
Positief: Voorzieningen
All good.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Rene, Thank you for choosing Tru by Hilton Ft. Lauderdale Airport. It's wonderful to hear you enjoyed your stay, and we hope to see you again soon!

2/10 – Ontzettend slecht

Jasmine

1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Kelly

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Natividad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, close to the airport and close to restaurants
1 nacht verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear Natividad,We appreciate your review of your Tru by Hilton Ft. Lauderdale Airport stay. It's fantastic you found our proximity to the airport and local restaurants so convenient! Thank you for sharing your experience. We hope you choose us again on your next visit to Fort Lauderdale!

6/10 – Redelijk

Zack

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Wiggy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and clean
1 nacht verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear Wiggy,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon at Tru by Hilton Ft. Lauderdale Airport!

4/10 – Matig

Davia

Negatief: Netheid
Le falta mucho a la habiatacion, no tiene nevera, cafetera..
1 nacht verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear Davia,Thank you for sharing your feedback. While we currently do not offer refrigerators and coffee makers in our rooms, we appreciate you bringing this to our attention. We will consider your input as we strive to enhance our amenities and guest experience. We hope to welcome you back in the future.

10/10 – Uitstekend

Yossie, Deming

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property. We stayed comfortably
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Yossie,Thank you for your review and for giving us a perfect rating! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It was truly a pleasure having you here, and we hope you return the next time you visit Fort Lauderdale.

8/10 – Goed

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Frendly staff
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Christian,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Please come see us again soon at Tru by Hilton Ft. Lauderdale Airport.

10/10 – Uitstekend

LaVera

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear LaVera,It's always a pleasure to hear that our guests have had an enjoyable experience! From all of us at Tru by Hilton Ft. Lauderdale Airport, thank you for taking the time to share your positive rating, and we hope to have the opportunity to host your next visit to the area.

10/10 – Uitstekend

Kathy

Reisde met partner
Great. Had them hold luggage.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Kathy,Thank you for choosing Tru by Hilton Ft. Lauderdale Airport and sharing your five-star review. We are happy our team was able to help make your visit so enjoyable, and we look forward to welcoming you back for another great experience.

10/10 – Uitstekend

Colleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ziad op 1 mei 2024
Thank you

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the location to the airport but it was a 20 minute Uber ride to the Hollywood Beach Boardwalk area.
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Mary,It was a pleasure hosting you at Tru by Hilton Ft. Lauderdale Airport! We're glad our proximity to the airport worked well for your trip, and we hope to see you again soon.

8/10 – Goed

Grace Jill, Olympia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good!
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Thank you for sharing your positive experience at Tru by Hilton Ft. Lauderdale Airport! Your satisfaction is our top priority, and we're delighted that you found everything to your liking during your stay. We can't wait to see you again!

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid, personeel en service
The room was ridiculously small and no furniture to speak of.
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Dear Michael,Thank you for taking the time to leave a review. Your feedback will help us improve the experience of future guests, and we thank you for sharing your concerns with us. We hope you will consider staying with us again soon as we work hard to improve ourselves as a destination.