1 slaapkamer, lakens van Egyptisch katoen, luxe beddengoed
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Beoordelingen van Sofitel Foshan

4.5 out of 5
Sofitel Foshan
3 Hebin Road South, Lecong Town, Shunde District, Foshan, Guangdong

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 95 van 123 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 123 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 123 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 123 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Great location but NO A/C!!
The location of this hotel is amazing if you’re planning to do some furniture shopping. It’s super convenient where you don’t even need to go outdoors as it is connected to the hotel. However, we complained about our room being too hot multiple times during our 2 day stay. They sent maintenance but nothing changed, when we complained again they told us they turned off the a/c of all room… and ended up bringing us a FAN. Ive never stayed at a 4/5 star hotel with this issue nor have been offered a fan… I was lost for words. Didn’t sleep well at all.
2 nachten verbleven in december 2023
Reactie van Alice op 26 dec 2023
Dear Guest,Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay.I'm very sorry for the bad accommodation experience you had. In recent days, the temperature in Foshan has been below ten degrees, and due to the cold weather, the hotel's air conditioning is mainly for heating.I have share this comment with the management team for further actions and meanwhile may I have the honor to welcome you for the next arrival.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Ranjay

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best hotels
4 nachten verbleven in december 2023
Reactie van Alice op 26 dec 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

talia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this hotel is excellent and in a great location. its connected to the famous furniture mall Luvre and very easy to get around to all the major shopping centers. the concierge name "Daniel" was great , he spoke such good english and was very helpfull giving us excellent customer service. that team was great !! very very helpfull
3 nachten verbleven in november 2023
Reactie van Alice op 16 nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Wai Lung Thomas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Alice op 14 nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

YU-SHAN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Alice op 13 okt 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

8/10 – Goed

Joshua

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Alice op 24 aug 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

8/10 – Goed

Gabriel

3 nachten verbleven in augustus 2023
Reactie van Alice op 13 sep 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Majed, Riyadh

Positief: Voorzieningen
I had a great stay,the property was very nice. Rooms were very nice ,spacious and comfortable. Staff were very friendly and helpful. Breakfast was great with large selection of fresh items.
4 nachten verbleven in juli 2023
Reactie van Alice op 8 aug 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

YU-SHAN

2 nachten verbleven in juli 2023
Reactie van Alice op 25 jul 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Kely

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Alice op 19 jul 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice Chen

10/10 – Uitstekend

Vincent Y M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Alice op 4 jul 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Eli

2 nachten verbleven in april 2023
Reactie van Alice op 10 mei 2023
Dear Eli,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

8/10 – Goed

Y L CHRISTINE

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Alice op 9 jun 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was clean and design was amazing
2 nachten verbleven in november 2021

10/10 – Uitstekend

Taryn Nicola

1 nacht verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
舒適
樓底很高，床很舒適, 昇降機不能直達，需要轉乘！略為不便！
1 nacht verbleven in december 2020

10/10 – Uitstekend

Stanley Man Sing

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

10/10 – Uitstekend

Ranjay

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Every thing in this hotel is fantastic
2 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

10/10 – Uitstekend

tuyet anh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Colleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A+ Hotel
Really spacious and clean rooms. Bathrooms are so nice. Breakfast buffet, especially their waffles and samosas, are amazing. Also very convenient if you’re checking out Louvre Furnishings.
5 nachten verbleven in december 2019

8/10 – Goed

Gautam, Pune, India

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
High ceiling rooms. Furniture in room for sale. Excellent spread for breakfast with an amazing view
3 nachten verbleven in december 2019

10/10 – Uitstekend

Rushank

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019

10/10 – Uitstekend

SAU FONG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019

10/10 – Uitstekend

Sultan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
I AM A BUSINESS TRAVELLER AND I WENT TO DINNER DOWNSTAIRS AND I HAD $6000 STOLEN FROM MY ROOM.
1 nacht verbleven in november 2019
Reactie van Thibaud Geffroy op 26 nov 2019
Dear sir, Thank you very much for staying with us last week, we have well received information in regards to a possible missing 6000 USD when you checked out. Following a throughout investigation involving our 360 degrees CCTV cameras as well door locks digitized system allowing us to have clear records of guest or personal alike entering the room, I regret to inform you that we were not able to identify any suspicious occurring during the entire stay. As a matter of fact both CCTV footage and door lock system show exactly similar information with only his key used to enter the room during the entire period of his stay Please rest assured that right after receiving your phone call, I have personally ensure with the entire team including our Hotel General Manager, was focusing on identifying possible theft within the hotel, but all evidences and records are not indicating any suspicious attempt to steal anything from the guestroom. I remain at your entire disposal may you need any additional information or assistance and look very much forward to have the opportunity to welcome you soon in Foshan. Sincerely yours Thibaud Geffroy

2/10 – Ontzettend slecht

Gary

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very hot then when we arrive I’ll call supervisor three for time to fix that AC problem but nobody picks it and Book clubroom and all night we stay awake can’t sleep very very bad experience
1 nacht verbleven in oktober 2019
Reactie van Thibaud Geffroy op 5 nov 2019
Dear Gary, Thank you for choosing to stay with us at Sofitel Foshan and sharing your feedback. By the time I saw your comment, I have shared with housekeeping and engineering team for further investigation and actions. I fully understand your upsets, please do accept me sincere apology. In Sofitel, we are committed for a higher level of guest experience, your feedback is very important for us. I look forward for an opportunity to welcome you in person. Sincerely

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

indra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2019

10/10 – Uitstekend

chao wa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
每間房可帶一名十二歳以下小童享受免費的豐盛早餐。酒店位置極佳，方便到樓下的傢俬博覽會選擇商品。
1 nacht verbleven in september 2019

8/10 – Goed

io chun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
不錯
不錯
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New, modern, stylish, high quality with reasonable prices
2 nachten verbleven in september 2019

8/10 – Goed

maria lourdes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019

10/10 – Uitstekend

Nicole, Los Angeles, CA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was overwhelming impressed with the Sofitel, the beauty of the hotel, the luxuriousness of my suite and the service of all of the staff especially Phoenix from the Front Desk and Concierge. I have never received the level of service that I was treated with by Phoenix. She truly went above and beyond and really took care of me all weekend. I will definitely be returning to the Sofitel Foshan and Phoenix is a big part of this. Also the food was delicious both in the restaurant on the 58th Floor and the Club on the 32nd Floor!
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Oksana, Melbourne, Australia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, awesome service, delicious breakfast and a luxurious room. I was helped by Saadia, what a true asset she is to this hotel! Very knowledgeable, polite, helpful and always with a happy smile! Thank you Sofitel and Saadia for making my stay so perfect! Oksana from Australia.
4 nachten verbleven in augustus 2019

10/10 – Uitstekend

PUI SHUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel. The best in the area
1 nacht verbleven in juli 2019

8/10 – Goed

Polly

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
希望下次有改善
一點前到了酒店要等房很理解、但享用完午餐回來都三點幾還要等真的有些氣惱！還有發現房內垃圾筒有垃圾及煙蒂真受不了！不過大堂接待員Amy很友善。
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is very nice . Location is very good for business Stuff englishi languge is poor.
4 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, voorzieningen
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
凄く綺麗で良かったです！
1 nacht verbleven in juni 2019

8/10 – Goed

CHANDNI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juni 2019

10/10 – Uitstekend

Nad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super Sofitel
1 nacht verbleven in juni 2019

10/10 – Uitstekend

GUOQING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2019

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

6/10 – Redelijk

Kam Fai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019
Reactie van Dawn Yu op 13 jun 2019
Dear Kam Fai, Thank you for choosing to stay with us at Sofitel Foshan. I am sorry to see that your recent stay did not live up your expectation and to help us define the issue, would you mind telling us more details by writing back. Thank you so much Dawn Yu Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Mary Magdalene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
Great hotel in the best location
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Yick Ka Candy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
賓至如歸的感覺
那裡的服務很好，特別是Vani Li （李主管）和負責餐廳的周經理（Sunny ) 他們兩個都給我們賓至如歸的服務，管理得各樣都非常好，今次是慶祝我老爸老媽的金婚紀念曰再入住這洒店的，他們真的管理得比以前更好更像六星級的酒店，非常感謝他們，我們下一次也一定再訂這洒店，也會介紹給身邊的朋友。
2 nachten verbleven in april 2019