Zunächst möchte ich mich bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt und Ihre Erfahrung bei uns zu bewerten. Wir freuen uns, zu lesen, dass Ihnen Ihr Aufenthalt bei uns grundsätzlich gefallen hat. Trotzdem würden wir gerne erfahren, was wir hätten tun können, um von Ihnen eine 5 Sterne Bewertung zu bekommen.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

Dear Guest, thank you for your stay at INNSIDE Frankfurt Niederrad and for taking time to leave us a feedback. We glade that you rate us with 8 points and hope to welcom you back soon. With kind regards Sabine M. Front office

Dear Onyekachi, Thank you for taking the time to write this review. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you again soon.Your team from the DoubleTree by Hilton Frankfurt Niederrad

First of all, I would like to thank you for taking the time to review your stay and experience with us. Reviews help us every day to get a better picture of what can be improved in our hotel and how we can offer our guests a better stay.We are delighted to read that you enjoyed your stay with us. We would still, however, be curious to find out what we could have done to receive a 5 out of 5 rating from you.On behalf of the entire team, I would like to thank you for your positive review. We would be happy to welcome you again!

Zunächst möchte ich mich bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt und Ihre Erfahrung bei uns zu bewerten. Bewertungen helfen uns jeden Tag, ein besseres Bild davon zu bekommen, was in unserem Hotel verbessert werden kann und wie wir unseren Gästen einen besseren Aufenthalt bieten können. Wir freuen uns, zu lesen, dass Ihnen Ihr Aufenthalt bei uns grundsätzlich gefallen hat. Sehr gerne würden wir jedoch erfahren, was wir hätten tun können um Ihren Aufenthalt bei uns noch angenehmer zu gestalten. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

First of all I would like to thank you for taking the time to review your stay and experience with us. I am very sorry to read that you were not satisfied with your stay. We have just relaunched room service and this is certainly not the kind of service we want to deliver. I will be sure to share your feedback with our executive chef in order to ensure your experience remains an isolated incident. I sincerely apologize on behalf of the entire team for your negative experience. Apart from that, we would be happy to welcome you again and to show you that we take your words to heart.Sincerely,Team DoubleTree by Hilton Frankfurt Niederrad

Vielen Dank für Ihre positive Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Team Double Tree by Hilton Frankfurt Niederrad

Thank you very much for your positive review. We are very delighted to hear that you enjoyed your stay with us. We would be happy to welcome you back soon.

Thank you very much for your review. We are sorry to hear that you did not fully enjoy your stay with us and apologize for any inconveniences that may have occurred. Nevertheless, we would be happy to welcome you back soon.

Dear Stepan,Thank you very much for your review. We are very sorry to hear that you faced issues with our ventilation system which is something our maintenance team is currently diligently working on. We would be very happy to welcome you again soon and once again, apologize for any inconveniences.

Dear Suk Ho Lee,Thank you very much for taking the time to complete the survey. We were pleased to see that you enjoyed your recent stay with us. However, we would still be curious to find out what we could have done to receive a a 9 or 10 star rating for your stay. Please feel free to share your additional feedback with us.Best regards,Your team from the DoubleTree by Hilton Frankfurt Niederrad

Sehr geehrte Frau Bagaric,Vielen Dank, dass Sie sich die Zeit für diese Bewertung genommen haben. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Ihr Team vom DoubleTree by Hilton Frankfurt Niederrad

Dear Mr. Hateley,Thank you very much for sharing your thorough feedback with us. We are genuinely sorry to read that you did not enjoy your stay with us. While I can truly understand your disappointment that the restaurant and bar have had limited hours of operation due to intermittent staff shortages. I can assure you that those outlets have been fully reopened by now. Nevertheless, I completely agree that you should have been provided with better alternatives for dinner in the local area. I will be sure to address this matter with my team.Despite your experience, we would be happy to welcome you again soon. Should you have any further questions or concerns in the meantime, please feel free to reach out to us anytime.Best regards,Your team from the Double Tree by Hilton Frankfurt Niederrad

We are very sorry for the problems you experienced during your stay. You deserved a comfortable and stress-free stay, and it looks like we did not meet those expectations. We appreciated your visit and we hope to see you again so we can leave a better impression.

We are very sorry for the problems you experienced during your stay. You deserved a comfortable and stress-free stay, and it looks like we did not meet those expectations. We appreciated your visit and we hope to see you again so we can leave a better impression.

Thank you for your excellent review. It's great to read that you enjoyed your stay with us.

Thank you for your excellent review. It's great to read that you enjoyed your stay with us. Please believe that we will take your feedback on some of the points into consideration. We sincerely apologize for this unpleasant situation and the impact it has had on you.

Vielen Dank für Ihre ausgezeichnete Bewertung. Es ist schön zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben.

Thank you for your excellent review. It's great to read that you enjoyed your stay with us.

We apologize for the inconvenience. Your comments will help us to improve our service. We hope that you will give us a second chance in the future.

We apologize for the inconvenience. Your comments will help us to improve our service. We are very sorry for the problems you experienced during your stay. You deserved a comfortable and stress-free stay, and it looks like we did not meet those expectations. We appreciated your visit and we hope to see you again so we can leave a better impression. Yours sincerely, Team Doubletree

We are very sorry for the problems you experienced during your stay. You deserved a comfortable and stress-free stay, and it looks like we did not meet those expectations. We appreciated your visit and we hope to see you again so we can leave a better impression.

Thank you for your excellent review. It's great to read that you enjoyed your stay with us.

Thank you for your excellent review. It's great to read that you enjoyed your stay with us.

We apologize for the inconvenience. Your comments will help us to improve our service.Please believe that we will take your feedback on some of the points into consideration. We sincerely apologize for this unpleasant situation and the impact it has had on you.

We are very sorry for the problems you experienced during your stay. You deserved a comfortable and stress-free stay, and it looks like we did not meet those expectations. We appreciated your visit and we hope to see you again so we can leave a better impression.

Thank you very much for your possitive comments. We will be more than happy to have you back.