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'First and foremost the resort was beautiful, but the experience was tainted by the lack of hospitality and friendliness of the staff. Also the food at the buffet was not good at all, besides the jerk chicken and salad that is served @ “the reef”. The drinks also were lack luster. The resort could use a lot of work regarding those things mentioned. Especially the lack of poolside service as well. There were hardly any staff that came over to ask if we needed anything. Also be aware that there is...

'Mimi and Daniel were amazing! They both were great with guest interactions and provided a great experience at the rum tasting as well as other places we interacted. Our servers were all awesome as well as every entertainment act we saw. There were mixed experiences with hosts at restaurants. Walking around the resort every person was extremely friendly and would say hi or good morning or check in with how your stay is going. The check-in process was extremely difficult and disorganized the day...

'Had an awesome time with my family, highly recommend!'

'Wonderful staff - too many times to mention individually! The bar, restaurant and entertainment staff very helpful, accommodating and gave service with a smile. The dedicated guest relations team for Expedia customers was excellent with booking à la carte restaurants, arranging special requests, ensuring we got a ground floor room, and resolving one small issue. Bar in Miss Lou's coffee shop is hidden gem. Chef Jason in Sumptuori was amazing on the hibachi table and also made us a...

'Lovely peaceful spot, great that you have access to the beach with sister resort. Bar man just the best. A real gem'

'The food was amazing and staff was very pleasant.'

'Zeer vriendelijk ontvangst, kamer was netjes '