10/10
I had nice room with a beautiful view of the mountains surrounding Gangneung. Staff was very helpfull and friendly. One night for some reason the airconditioning switched in a failure or safe mode. A repair was requested and executed. When returning to the room after a day of strolling around Gangneung staff knocked at my door and offered me an apology letter and a nice bottle of wine. Excellent customer service!
Matthijs
3 nachten verbleven in oktober 2018