Staff wasnt very welcoming and didnt go out of their way to provide ANY service. No maid service or fresh towels unless requested before 10 a.m. Rooms appeared clean, but, havent been really cleaned in a while. Continental breakfast food was cold and not a large variety of anything. (We opted to eat out for breakfast instead.) The heat/ac unit in one of our rooms didnt work properly (it was 30 degrees during our visit, so heat was important)its kinda far from the majority of things on the strip. The best part of the hotel was the view from our rooms. We were in the 2nd building on the top floor, facing the strip and national park. Id stay again for a cheaper rate. I figured it'd be a little nicer for the price we paid. And for it to be a brand name hotel, lackluster is the best way to describe it.