Familiehotels in Germantown

'Their breakfast was tiny prepackaged muffins and cereal bars. Ran out of coffee and never made more and it was only until 9:30 on weekends which they do not tell you when you check in. Staff not friendly and everything you ask was "I don't know ". Rooms had terrible odor and dirty towels and sheets had an old musty smell. No elevators which is not told to you and my husband has bad knees and we had to lug our luggage up and down steps '

'I really don’t think the security was great as the doors kept on being propped open. There is blood spots on my bed and on some of the towels.'

'Had an absolutely fantastic stay at SpringHill Suites by Marriott Frederick! From the moment I walked in, the staff made me feel genuinely welcome—friendly, attentive, and always ready to help with a smile. The room was spotless, spacious, and thoughtfully designed, with a super comfortable bed and a cozy seating area that made it easy to relax after a nearly 1,000 mile long drive. I especially appreciated the little touches—plenty of outlets, great lighting, and a well-laid-out...

'Yes'

'I was there for one night. I got there late and went to bed as I had a flight. When I woke up in the morning to take a shower the shower did not work at all. The handle was completely busted. I had to leave to catch my flight so couldn’t shower or wait to get it fixed. I was told to sign up for Hilton honors and they’d give me a credit. So turned into a marketing ploy rather then help or any credit or refund. A hotel room has two jobs… sleep and shower.'

'The staff were very helpful & pleasant. I had the insurance and could easily refund one night since my trip was cut short by one day. And the staff immediately took care of it and with good manners. The rooms have coffee maker, coffee, ice bin, hot and cold cups, ironing board and an iron, hanging rack and plenty of hangers, my room did not have a closet, it had small refrigerator (not very cold) but my food didn’t go bad overnight; microwave (I didn’t use). The shower gel is very small so...