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Beoordelingen van Discover Rwanda Gisenyi Beach

2.5 out of 5
Discover Rwanda Gisenyi Beach
Rue de la Cooperation, Gisenyi

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 11 van 48 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 48 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 48 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 48 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 48 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

6,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Dirk

Positief: Personeel en service
2 nachten verbleven in april 2019

4/10 – Matig

Leon

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room which we had to cancel at the last minute due to the fact that it was not meeting our expectation as advertised. He indicated the refund will be processed at the end of the month so we are looking forward to it.
1 nacht verbleven in december 2019

6/10 – Redelijk

YOAV

Positief: Personeel en service
Negatief: Netheid
Toilets were dirty and broken
Toilets were dirty and broken
1 nacht verbleven in oktober 2019

4/10 – Matig

Barbara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic location, a shame the state of the place
The location is fantastic, right in front of the beach and the property has a huge potential. The rooms are very spacious and the gardens are really nice. Food is also good, although it takes forever to prepare (1.5 hrs for a chicken wrap) The staff were great, super friendly and accommodating. However... I would not consider it a hotel as the state of the rooms is very poor, very old and not as clean as you would expect, even for the local standard. We were there for a week and nobody came to clean our room, change the linen, or replenish the toilet paper. Think of a backpackers hostel, only suitable for the more adventurous who do not mind finding suspicious stains on the sheets and towels or walking barefoot and their feet becoming dirty.
6 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property has potential but it was dirty and some of it is unkept. The garden are very lovely.
1 nacht verbleven in mei 2019

8/10 – Goed

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a very comfortable experience.
It was a comfortable experience, and the place was just across the lake.
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is really good. The staff is friendly and helpfull. There is good internet in the hostel. The location is beautiful, near by the beach. The staff help you with activities in the neighbourhood. The food was good (lunch and dinner). The breakfast was also good, but maybe it’s better to do a buffet with more fruits and maybe some chocopaste. Maybe it is also better to have some parking for the cars.
2 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Dorm rooms need mosqueto nets on all beds, not just a couple. Food was ok, not great. Service was excellent though. Friendly and helpful. Great location, quiet and by the beach. The building and gardens were beautiful. Felt like i was at an old colonial home.
2 nachten verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in februari 2019

8/10 – Goed

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed my stay at Discover Gisenyi.
My stay was fantastic.
1 nacht verbleven in december 2018

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in november 2018

8/10 – Goed

Amelia

The hostel was well-located, right next to Lake Kivu. I had one of their private cabin rooms and it was very comfortable. The water went out in my room for a couple of hours, but came back again. The staff was helpful. Some of the bar/kitchen staff didn't speak English that well which made ordering difficult sometimes. Overall, I had a pleasant experience. I would suggest that the staff give foreign guests recommendations for where to swim on Lake Kivu. I was surrounded by groups of people who were staring at me, and it wasn't that comfortable. Since people normally come to Gisenyi to visit the lake, I think they could do a better job of helping guests navigate what the lake has to offer.
1 nacht verbleven in november 2018

6/10 – Redelijk

carine

2 nachten verbleven in juni 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Bonne. Proche de la frontière et vu sur le lac . Petit-déjeuner correct
1 nacht verbleven in maart 2018

8/10 – Goed

Rob, California

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, staff, vibe, great value
I have been before and I will certainly go back. Right on the beach with very friendly staff, comfortable rooms and grounds. Some of the rooms could use some maintenance attention but everything was clean and comfortable. The staff are very accommodating, helpful, and friendly and I could spend hours in the outdoor sitting area/bar by reception.
2 nachten verbleven in maart 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Gute Lage, gutes Frühstück
+: Frühstück, schöne Lage direkt an der Palmenpromenade, sehr guter Service o: in die Stadt braucht man zu Fuß 15min, mit dem Moto 3min -: etwas veraltete und ein wenig heruntergekommene Einrichtung in den Zimmern, extremst (!) ausgelegene Matratze insgesamt für Low-Budget zu empfehlen.
5 nachten verbleven in maart 2018

2/10 – Ontzettend slecht

Theo, Kigali, Rwanda

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth it.
Booked on Expedia, but when we got there they said we had to pay $200 more. Tried to dispute it with Management and he blew me off. Very loud very early in the mornings. Unsafe food. They wash salad greens with untreated water. Staff are friendly, but very unknowledgeable. Unclean. Faulty mosquito nets. Unreliable water. Go somewhere else and be safe!
3 nachten verbleven in november 2017

2/10 – Ontzettend slecht

Bri, Kigali, Rwanda

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beware!!
We booked a family room with 1 double and 4 single beds, but Expedia would only allow us to book for 2 adults and 2 kids. At the end of our stay they forced us to pay an extra $200 because we have 4 kids!!! HUGE holes in 4 of the mosquitoe nets. 1 net did not fit over the bed and 1 bed had no net at all!!! Not clean. Hot water unreliable. NOT FAMILY FRIENDLY!!! Very noisy by 5am could not sleep beyond that.
3 nachten verbleven in november 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was terrific!
2 nachten verbleven in december 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant hotel, right on the lake
The hotel was nice. Just on the lake. We had lunch there too which was lovely. The staff were pleasant.

8/10 – Goed

Minna

Positief: Netheid, personeel en service en comfort kamer
Recommended budget option
Great location, good friendly service, in a charming building by the beach. My room was nice, clean and spacious too, with a balcony - excellent! The only minus would be the bed and the bed linen.. having already seen the best days.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a view!
This was my first time staying at Discover Rwanda in Gisenyi, and it was a pleasant surprise. The room was very big and had a balcony over the front of the hotel with a view towards Lake Kivu. The staff were excellent and wonderful, very helpful when needed. Breakfast was good and quick. The mattress on my bed was old, and caved in. That's my only complaint.
View from the balcony

8/10 – Goed

Keita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and clean
Bernard the managager was great! The price of drinks is great! You don't even need to venture out in the evening for your drink! Breakfast included and I had omelets every morning. I'm going there again!

8/10 – Goed

christof, paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice quit hotel. walking distance to lake kivu.
Cheaper category of hotel but quality still very acceptable. Ideal place to visit gisenyi.

8/10 – Goed

Love to travel, United States

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay in Gisenyi
Beautiful gardens and close to the lake. They have a variety of room options to fit travellers needs.

6/10 – Redelijk

Jan

Helt ok för att vara ett vandrarhem.

10/10 – Uitstekend

kim, New Jersey, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stopover before DRC! Close to border.
Staff very friendly & helpful. Good food. Nice little bar. Great location, close to DRC border. Clean. Affordable. Very close to lake.

8/10 – Goed

Andrej, Slovenia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice house, close to the nice beach
we were very nice surprised. Excellent location, lovely beach, nice town - very recommended

10/10 – Uitstekend

Frida, Sverige

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Toppläge i Gisenyi
Perfekt för avkoppling och en bra hub till Kongo. Om man gillar att springa funkar det fint.

8/10 – Goed

Rodrigo, Belo Horizonte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Almost there
The hotel would be perfect - great location,friendly staff,good facilties,silent - if wasnt the weak or not operating Wi-Fi,the very poor food menu (only two options every night) and the fact they charge 5Us$ to rent a towel.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Mostly for backpackers
We booked a room here for two nights and it seems like it was the only room that wasn't dorm style. It had a great view across the front lawn to Lake Kivu and some nice decoration. Once we got settled in we went straight to the beach, intending to swim, but changed our minds very quickly. Lots of trash and the water is an uninviting brown. Walked up and down the beach and road a bit. Mostly small hotels along the road. A pretty walk, but not much going on. Tried White Rock for dinner and drinks. It was okay, but really dead so we left after dinner. That night I had some of the worst stomach pain and diarrhea. Can't confirm it was from White Rock, but it did have me feeling like crap the next day. In the evening I was well enough to go down the road and check out the fancy Hotel Serena. It was a nice place, with a cute little pool and all, but not sure I would pay their prices to sleep there. They did have a much more extensive menu, though the chicken fingers were blah. Second night at Discovery Rwanda was much better than the first, and we relaxed with some drinks in the lounge area before hitting the hay.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Nice location but it is not a place to stay.
Bed bugs, you cannot sleep, very bad condition. I couldn't finish my stays, i left to find another place to stay.

10/10 – Uitstekend

Jim Mustin, Charlottesville VA. USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful relaxing hotel
A special place for relaxing while exploring Rwanda. Clean wellrun nice views friendly staff. Walk to beach. Good food
Main building
Grounds

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice place on a good location
Nice hotel and good location just next to the beach. We stayed in the family room which was very nice, big and comfortable. Staff were friendly and helpful especially Anthony I think his name was. The only bad thing was the restaurant, service were slow, we waited at most 2 hours for a piece of chicken with rice. They had a "todays menu" of three dishes, but over the 4 days we where there they did`t change it. Chicken, fish and fish, the fish tasted like the lake. I would stay there again, but would go somewhere else for dinner.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
comfortable accommodation with beautiful view
Stayed there for 2 nights. one night in a family room, one night in a double room. The family room was great. Big, comfortable, clean, and the view was good. But the double room was bad. It is located away from the main building and too small. I got some bug bites. All staff was kind. The garden was beautiful. The location is great. The family room recommended.

10/10 – Uitstekend

Peter, Auburn, AL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
Right across the street from the beach. Very friendly staff. We stayed before and after the volcano trek. Great place for pre and post activities

10/10 – Uitstekend

Peter, Auburn, AL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
Very nice place to stay. Very helpful and friendly staff the other is,across the road from a lovely beach where you can sit and read, walk or swim. Just be prepared to have locals come up and chat if you're a muzungo. There are no real places to eat nearby but the location is tops. Very good value for money.

6/10 – Redelijk

mel, Brisbane

Positief: Netheid, comfort kamer
Great position, close to beach and shops.
Our room was small and tired, but clean. Service is very slow (African time) but that is the same anywhere there, you can wait 2 hours for a meal. The staff are very friendly, helpful and eager to please. Overall, very good value for money.

2/10 – Ontzettend slecht

Nicolas, Kigali

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BEWARE OF THE DELUXE DOUBLE ROOM!!!
I booked 2 nights with Discover Rwanda Gisenyi Beach for a Deluxe Double Room with "1 queen bed Overlooking the lake" as it was advertised on the hotel's listing. When I arrived at the hotel I was given a tiny room in an annex of the main building in poor condition with no view on the lake. I was told that it was because I hadn't booked the "Family room". I stayed one night and left the following day as it was virtually impossible for us to sleep. And the ensuite bathroom was not clean! So all of this left me wondering about three things: 1. Why didn't I get what I paid for and what was advertised? 2. Why the other listings of the property (family room & shared dormitory) have photos but not that one? 3. How come there isn't a single photo of the actual room and the annex in all of the photos displayed on Expedia? I asked for a refund but the hotel wouldn't do it. I'd personally recommend checking other hotels nearby, you'll most probably end up getting a better deal. Know what to expect if you're planning on staying there...

10/10 – Uitstekend

Niloofar, Boulder

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room with a view
My room was more like a suite with a big window opening to the lake. Breakfast was simple but included eggs, toast, butter, jam, fruits, juice, coffee, and tea. I had fish for one night which was superb and grill beef the next night which as tender and delicious. Staff are great. Very helpful.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10 would recommend
Amazing place right on the lake and really affordable. The room was beautiful and the staff were great. Everyone went out of their way to help us and were super friendly. We were blown away by how friendly and infectiously happy the manager was (I think his name was Xavier but I can't remember), he went out of his way to make us feel welcome. We left wishing we could stay longer. All round lovely place to stay would recommend to anyone going to Gisneyi.

8/10 – Goed

Birgit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruhige Tage in Gisenyi
Das Haus liegt in einem gepflegten Garten - nur durch eine Strasse vom Strand getrennt. Sehr gepflegt und sauber; kein Vergleich zu Discover Rwanda Discovery Hostel in Kigali.. Das Personal ist aufmerksam, Fruehstueck mit frischem Obst, Eiern etc. Schoen ist es, am Abend im Garten zu sitzen. Uns hat es dort sehr gut gefallen. Uebrigens: Preis-/Leistungsverhaeltnis ist bestens.

8/10 – Goed

Kathy, Alaska

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The gardens and setting of the hostel are lovely. We spent an enjoyable evening lounging in the outdoor, covered bar. The food was decent, staff friendly and personable. The rooms are simple and utilitarian; they could use a comfortable chair to sit in. All in all, it is a reasonably priced, pleasant place to stay in Gisenyi, providing you waterfront access in a very relaxing setting.

8/10 – Goed

Ron, Chicago

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Affordable, clean place next to beach, great break
Great price. Wonderful breakfast and staff went out of the way to have a very early breakfast for us. My beef steak was very good--best I have had in Rwanda.

10/10 – Uitstekend

Wouter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Svein Leif, Halden

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Kommende perle?
Vi var der i 4 dager, nyåpnet hotell/herberge. Passer nok veldig bra for backpackers. Personalet var veldig imøtekommende og stod på hele tiden. Plassen er kort og godt en perle eksteriørmessig men mangler en god del for å komme godt opp. Med små håndgrep så vil stedet utvikle seg bratt oppover.