Hello RonaldThank you for your positive feedback.Kind regardsGary

Hello Dirk Thank you for your review and feedback. Please accept our apologies for the shortfalls in your reserved room type. Kind regards Gary

Hello Roy Thank you for your excellent 10/ review score. Kind Regards Gary

Thanks for the review Rae Anne, I hope we will see you again

Thanks for the review Duncan, I hope we will see you again

Thanks for the review Johnny, I hope we will see you again

Thanks for the review Gerald, I hope we will see you again

Thanks for the review Marc, I hope we will see you again

Thanks for the review Charis, I hope we will see you again

Thanks for the review Sanjeev, I hope we will see you again

Thanks for the review Janet, I hope we will see you again

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Thanks for the review Natalie, I hope we will see you again

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Thanks for the review Allen, I hope we will see you again

Thanks for the review Rebecca, I hope we will see you again

Thanks for the review Diane, I hope we will see you again

Thanks for the review David, I hope we will see you again

Thanks for the review Louise, I hope we will see you again.

Thanks for the review Lara, I hope we will see you again.

Thanks for the review Sally, I hope we will see you again.

Thanks for the review Shaun, I hope we will see you again.

Thanks for the review Ronnie, I hope we will see you again

Thanks for the review Pok Cheung, I hope we will see you again.

Thanks for the perfect score Kirsty, I hope we will see you again.

Thanks for the review Scott, appreciate the comments, I hope we will see you again.

Hi Stephanie, I'm so sorry to see you were disappointed with your stay, one of the Management Team will reach out to you directly to discuss this. I hope we can welcome you back soon.

Thanks for the perfect score Sarah, I hope we will see you again.

Thanks for the review Emma, I hope we will see you again.

Thanks for the review score, I hope we will see you again.

Thank you for the perfect score Mary, we hope to welcome you back soon!

Thank you for the review and score Rebecca, we hope to welcome you back soon!

Thanks for the perfect score Claire, I hope we will see you again.

Thanks for the perfect score Sally, I hope we will see you again.

Thank you for your perfect score Pamela, we appreciate the feedback! We look forward to welcoming you back again.

Thank you for your perfect score Clare, we appreciate the feedback! We look forward to welcoming you back again.

Thank you for your perfect score Nicole, we appreciate the feedback! We look forward to welcoming you back again.

Thank you for the review Steve, we hope to welcome you back soon!

Thank you for your perfect score P, we appreciate the feedback! We look forward to welcoming you back again.

Thank you for the review Lauren, we hope to welcome you back soon!

Thanks for the perfect score Sandra, I hope we will see you again.

Thank you for the review score Elizabeth, we hope to welcome you back soon!

Thank you for your review score Jenny, we appreciate the additional comments. We look forward to welcoming you back again!

Thank you for the review score Julia, we hope to welcome you back soon!

Hi Craig, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Thank you

Thank you for the review score Sean, we hope to welcome you back soon!

Thank you for the review score Nicola, we hope to welcome you back soon!