I had an awful experience at this hotel. On one occasion, none of my towels were changed, and the room wasn't even cleaned or made up. That is completely unacceptable for any hotel.
As for breakfast – don’t even bother. If you show up around 8 a.m., most of the food is already gone. When I raised this issue with the staff, I was shocked by their response: “If you don't like what's here, you can go eat elsewhere.” I’ve never been spoken to like that in my life, especially by hotel staff.
This place seriously lacks basic hospitality and professionalism, and it's clear that guest satisfaction isn't a priority. I wouldn’t recommend staying here to anyone.