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Beoordelingen van Hilton Garden Inn Glasgow City Centre

4 out of 5
Hilton Garden Inn Glasgow City Centre
Finnieston Quay, Glasgow, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 504 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 1001 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carlo

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
De roomservice was zeer uitgebreid,aardig personeel
1 nacht verbleven in maart 2020

8/10 – Goed

Frederic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

8/10 – Goed

eugene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My room was cold. Even with the A.C. turned to max heat, no output warm air from unit. No heat source in bathroom. e.g.Heated towel rail would have been effective.
2 nachten verbleven in april 2024

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet
1 nacht verbleven in april 2024
Reactie van Kirsty op 27 apr 2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 – Goed

barry

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Good service
1 nacht verbleven in april 2024
Reactie van Kirsty op 27 apr 2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

10/10 – Uitstekend

Marsha, Woodstock

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable. Good view of and walk along river and bridges.
1 nacht verbleven in april 2024
Reactie van Kirsty op 27 apr 2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good access for the conference centre
1 nacht verbleven in april 2024
Reactie van HGI Glasgow op 16 apr 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Louise

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van HGI Glasgow op 12 apr 2024
Thank you for the review. We are very happy to hear that you had a great stay with us and. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Travers

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Kirsty op 6 apr 2024
Hi Travers,Thank you for taking the time to leave a review for us. Great to see you enjoyed your time with us and look forward to welcoming you back again.Regards,Kirsty

10/10 – Uitstekend

Collette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff attentive and available
1 nacht verbleven in maart 2024
Reactie van Kirsty op 26 mrt 2024
Hi Collette,Thank you so much for your 5 out of 5 review!We hope to welcome you back again soon.Regards,Kirsty

4/10 – Matig

John

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Despite booking in advance I was given a disabled room that I did not require No TV in room which I raised with staff but was not fixed
1 nacht verbleven in maart 2024
Reactie van Sharon op 11 mrt 2024
Hi JohnThank you for your review. I have checked your reservation and it was an accessible room that was booked. The TV is on the wall so I am unsure of why there was no TV in the room when you stayed however I will get this looked into. Warm Regards

10/10 – Uitstekend

scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms could do with a couple of usb ports. Apart from that faultless
1 nacht verbleven in maart 2024
Reactie van Sharon op 11 mrt 2024
Thank You for the lovely Review, I am glad you enjoyed your stay. We look forward to welcoming you back in the future.Warm Regards

8/10 – Goed

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service
Hotel is within very convenient walking distance to event venue Hydro. Check-in was quick & efficient. Room location was a little noisy(front facing & 2nd floor) but bearable for 'normal' city centre hotel limits. Limited options for dining within hotel(fully booked)& surrounding area is in need of development of cafe's/bars/eateries.
1 nacht verbleven in februari 2024
Reactie van Sharon op 4 mrt 2024
Thank you for your review. We take all comments on board and learn from them. We hope to welcome you back in the future to HGI Glasgow.Warm Regards

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, good facilities and a nice breakfast.
1 nacht verbleven in februari 2024
Reactie van Sharon op 28 feb 2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely night stay. First thought walking into our room was how clean it smelled, unfortunately this was ruined slightly by the sight of a big red stain on the carpet two steps in. Rolled over in the morning to see a dirty stain on the lamp - maybe something house keeping can look into. Bathroom was clean with a great water pressure shower. Had a good night sleep on a comfy bed with heavenly pillows. The concert we went to at night was within walking distance and if you don't mind walking some more there were lots of shops and bars a little walk along the river. Excellent surroundings for a picturesque Glasgow to walk out to in the morning.
1 nacht verbleven in februari 2024
Reactie van Sharon op 28 feb 2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 – Goed

SEAN

1 nacht verbleven in februari 2024
Reactie van Sharon op 27 mrt 2024
Hi SeanThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

6/10 – Redelijk

Jackie

Reisde met een groep
Positief: Netheid
Still an ok hotel but looking a bit sad (bedroom) since we last stayed pre-Covid.
2 nachten verbleven in februari 2024
Reactie van HGI Glasgow op 12 feb 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van HGI Glasgow op 5 feb 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

SANDRA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Hotel that was ideally placed for where we needed to be for our visit. The Drinks were on the Expensive side so be prepared. Great Staff throughout the hotel.
1 nacht verbleven in februari 2024
Reactie van HGI Glasgow op 5 feb 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HGI Glasgow op 30 jan 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Cameron

1 nacht verbleven in januari 2024
Reactie van Sharon op 27 mrt 2024
Hi CameronThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

2/10 – Ontzettend slecht

Yaser

2 nachten verbleven in januari 2024
Reactie van HGI Glasgow op 30 jan 2024
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Chris

2 nachten verbleven in januari 2024
Reactie van HGI Glasgow op 30 jan 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Aaron

1 nacht verbleven in januari 2024
Reactie van HGI Glasgow op 18 jan 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Regina

1 nacht verbleven in januari 2024
Reactie van HGI Glasgow op 17 jan 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

PATRICIA

1 nacht verbleven in januari 2024
Reactie van HGI Glasgow op 17 jan 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Roger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HGI Glasgow op 17 jan 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Iain

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 16 jan 2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 – Ontzettend slecht

Darin

1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 30 jan 2024
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

GORDON

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 10 jan 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

william

1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 5 jan 2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick and easy booking. Every thing was convenient for what I was stop over for
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 21 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van HGI Glasgow op 20 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

4/10 – Matig

Brian

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Unhappy customer
Private function on the day of arrival, therefore restaurant and main bar was closed. Room set up to provide a small menu, tables not numbered, no condiments on tables , staff unsure what arrangements were. Hotel could have emailed clients to forewarn the restaurant was closed. Customer service was poor.
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. We are sorry that your experience here was hindered and we will pass your comments along to the relevant teams. We hope to see you back soon. Kind Regards, HGI Team

4/10 – Matig

Sherry

2 nachten verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can make sure this does not happen again. We hope to see you back soon. Kind Regards, HGI Team

4/10 – Matig

Nicholas

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Alison

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
unfortunately my friend fell ill and we had to just stay in our room for one of the days however it was actually just fine to simply relax in a very comfortable and peaceful room
2 nachten verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope that your friend is well and has recovered. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

A

1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 – Redelijk

Robert

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Kirsty op 6 dec 2023
Hi Robert,Thank you for letting us know about your stay. If there was anything we could have done to improve your stay with us, please let us know.Regards

8/10 – Goed

Christine

1 nacht verbleven in december 2023
Reactie van Kirsty op 6 dec 2023
Hi Christine,Thank you for letting us know how you enjoyed your stat and we look forward to seeing you again soon.Regards,

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in december 2023
Reactie van Kirsty op 6 dec 2023
Hi Stephen,Thank you for much for your 5 out of 5 review. We are so glad you enjoyed your time with us and we look forward to seeing you again soon.Regards,

10/10 – Uitstekend

Elzabeth

1 nacht verbleven in december 2023
Reactie van Kirsty op 6 dec 2023
Hi Elzabeth,Thank you for much for your 10 out of 10 review. We are so glad you enjoyed your time with us and we look forward to seeing you again soon.Regards,

10/10 – Uitstekend

evelyn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in december 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 – Redelijk

David

1 nacht verbleven in december 2023
Reactie van Kirsty op 6 dec 2023
Hi David,Thank you for letting us know about your stay. If there was anything we could have done to improve on this for you, please let us know.Regards

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lovely hotel , clean ,all staff pleasant well located for ovo hydro arena and walk in2 Glasgow just a few minor points like 4got to leave coffee and milk in room and carpet in hall slightly frayed but only minor will be back.
1 nacht verbleven in december 2023
Reactie van Kirsty op 6 dec 2023
Hi Alan,Thank you for letting us know about your stay. I am glad you enjoyed your time with us and look forward to welcoming you again.Regards,Kirsty

6/10 – Redelijk

lorna

1 nacht verbleven in november 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are happy to hear that you had a good stay with us. Please do let us know what we can do to improve. We hope to see you back soon. Kind Regards, HGI Team

8/10 – Goed

Karen

1 nacht verbleven in november 2023
Reactie van HGI Glasgow op 19 dec 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 – Uitstekend

Peter

1 nacht verbleven in november 2023
Reactie van HGI Glasgow op 30 nov 2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team