Exterieur

Beoordelingen van Ibis Glasgow City Centre – Sauchiehall St

3 out of 5
Ibis Glasgow City Centre – Sauchiehall St
220 West Regent Street, Glasgow, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 414 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 401 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1001 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Françoise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel.
Grote problemen met de kaartsleutels.
7 nachten verbleven in september 2022
Reactie van Adele op 22 sep 2022
Dear Francoise, Thank you for taking the time to tell us your thoughts regarding your stay here at the Ibis - Glasgow City Center, your comments are always much appreciated by us all. I will be sure to pass on your feedback to the rest of the team as it will serve as encouragement for us all to continue to provide our guests with great experiences like your own. I am sorry to hear you weren't happy of some aspects of your stay and I hope you can give us a second chance. Kind Regards, Adele - Ibis Reception.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erg fijn hotel: leuke en schone kamer. Het personeel was erg vriendelijk en behulpzaam. Gelegen aan een rustige weg. Top locatie! Alles is op loopafstand te doen en er is een gezellige winkelstraat op nog geen 5 minuten lopen en met 10 minuten lopen ben je bij een groot overdekt winkelcentrum. Wij zouden zeker nog eens terug gaan naar dit hotel.
4 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gewoon een goed hotel
Rustige buurt,was wel erg druk bij het ontbijt. Het personeel kon de drukte moeilijk bijhouden omdat de ruimte waar het ontbijt plaatsvindt wat krap is.
1 nacht verbleven in juni 2018

6/10 – Redelijk

Fedde

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer

8/10 – Goed

Marlous, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel met centrale ligging
Ibis Glasgow City Centre – Sauchiehall St was een prettig hotel met zeer centrale ligging. Binnen 5 minuten liep je al in een grote winkelstraat. Ook musea lagen op loopafstand. Het hotelpersoneel was vriendelijk en behulpzaam en het eten in het restaurant was erg goed.
4 nachten verbleven in februari 2018

10/10 – Uitstekend

Andrew, B

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Beveel dit hotel aan bij anderen die mijn dochter in Glasgow gaan bezoeken. Vriendelijk personeel, vlak bij centrum. Bovendien een zeer goede taxiservice.

6/10 – Redelijk

S., Eindhoven

Matig maar kan wel.
Ontbijt 2e dag was veel op, aanvulling duurde lang.

8/10 – Goed

Kaz, s-Hertogenbosch

Positief: Netheid, comfort kamer
Close to city centre, easily walkable
As title says, its greatest benefit Not expensive, thus good value. The downside is that it's not in the most glamorous part of town (as evidenced by our room's view). Although everything is clean and good working order, the room we had was getting on a bit, in a bit of hip 90's style, but hey, at the price don;t complain. Good beds, shower, iffy wifi

10/10 – Uitstekend

Camille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend Hotel
Hotel in rustige buurt. Veel eetgelegenheden op loopafstand.

10/10 – Uitstekend

ROBERT

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlene, Ibis Reception op 14 mei 2024
Dear Robert, Thank you for sharing your positive feedback. Looking forward to welcoming you back soon! Best regards, ibis Glasgow City Centre - Sauchiehall Street.

10/10 – Uitstekend

Fershid, Brookline

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Breakfast is definitely worth it. Staff and service are friendly and efficient.
2 nachten verbleven in mei 2024
Reactie van Loredana op 7 mei 2024
Dear Fershid, we are thrilled to hear that you enjoyed our breakfast and experienced friendly and efficient service from our staff. Your positive feedback is truly appreciated. We look forward to welcoming you back soon. Warm regards, ibis Glasgow City Centre - Sauchiehall Street.

6/10 – Redelijk

Allison

Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel reception couldn’t help when we arrived with instructions on how to get our car nearer hotel with the roadworks outside building. She never even asked another member of staff just said she didn't drive. The bathroom was unsafe had a big step up to it and was dirty. Pillows had marks on them. No clean towels for a 2 night stay. Fruit juice in the morning was watered down. Tables not cleaned quick enough.
2 nachten verbleven in mei 2024
Reactie van Reception op 7 mei 2024
Dear Allison, we sincerely apologize for the inconvenience you experienced during your stay. We are disappointed to hear about the issues you encountered with the bathroom cleanliness, pillows, towels, and breakfast quality. Rest assured, we will address these concerns with our housekeeping and kitchen teams to ensure a higher standard moving forward. Regarding the roadworks outside, our staff should have been more helpful, and we will remind them of our commitment to assisting guests with such situations. Your feedback is valuable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a much-improved stay. Best regards, ibis Glasgow City Centre - Sauchiehall Street

8/10 – Goed

William

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Budget hotel, so no frills but rooms are clean and quiet. Handy if you are going out for a meal or to see a band or going to a theatre show at the west end of Sauchiehall street.
1 nacht verbleven in april 2024
Reactie van Loredana op 26 apr 2024
Dear William, thank you for your positive review. We are glad you found our clean and quiet rooms convenient for your outings. We look forward to welcoming you back at ibis Glasgow City Centre - Sauchiehall Street. Best regards,

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Charlene op 23 apr 2024
Dear Denise,We very much appreciate your comments regarding your stay at the Ibis Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Charlene

8/10 – Goed

RUTH

1 nacht verbleven in maart 2024
Reactie van Charlene op 18 apr 2024
Dear Ruth,We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Charlene

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Adele op 21 mrt 2024
Hi Elizabeth, thanks for taking the time to leave your feedback. We hope to welcome you back soon :) Best regards, Adele

8/10 – Goed

morag

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I booked in for B&B but you have to go to the Novatel to get breakfast 2 hotels in 1 dining room I had to go outside and up the hill every time I wished to eat. Taxi had to drop me at the top of the street as our hotel had no road. The Ibis sells pizza and a bar thats it no food except pizza! I booked a disabled room I could barely move around it on my crutches good job no scooter no way it would fit I have stayed here a few times but won't again shame the Showers are fantastic rainfall showers shame
2 nachten verbleven in februari 2024
Reactie van Reception op 29 feb 2024
Dear Morag,Thank you for taking the time to leave us a review. We appreciate your feedback and value your loyalty to our hotel. We apologize for any inconvenience you experienced during your stay.We understand that the arrangement for breakfast may not have been convenient for you, having to go to the Novotel for breakfast. We apologize for any inconvenience this may have caused. We have taken note of your feedback regarding the limited food options at our hotel and the lack of a proper road for drop-offs. We will consider this as we continue to improve our services and facilities.We apologize for any difficulties you encountered in the disabled room. We appreciate your feedback and will take it into account as we strive to provide a comfortable and accessible experience for all our guests.Thank you again for your review. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,ibis Glasgow City Centre - Sauchiehall Street

6/10 – Redelijk

Iain

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Checked in by reception and given the wrong persons room so paid for a booking that was not mine. Moved room after returning to reception and refund arranged.
1 nacht verbleven in februari 2024
Reactie van Ibis Team op 29 feb 2024
Dear Iain, thank you for taking the time to share your experience with us. We apologize for the inconvenience you encountered during check-in, as well as for the error in assigning you the wrong room. We appreciate your understanding, and we're glad that we were able to resolve the issue and arrange a refund for you. We will take your feedback into account to ensure a smoother check-in process in the future. We hope to have the opportunity to welcome you back to ibis Glasgow City Centre - Sauchiehall Street. Best regards, ibis Glasgow City Centre - Sauchiehall Street.

8/10 – Goed

paw

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Adele op 21 feb 2024
Hi there, thanks for taking the time to leave your feedback. We hope to welcome you again. Best regards, Adele

8/10 – Goed

Melvyn

1 nacht verbleven in februari 2024
Reactie van Julia op 17 feb 2024
Hello Melvyn, thanks for taking the time to leave your feedback. We hope you enjoyed your stay with us and we hope to welcome you back soon. Best regards, Ibis Reception

10/10 – Uitstekend

Sheryl

1 nacht verbleven in februari 2024
Reactie van charlene op 13 feb 2024
Dear Sheryl,We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Charlene

8/10 – Goed

May

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Adele op 13 feb 2024
Hi there, thanks for taking the time to leave your feedback. We look forward to welcome you back. Best regards, Adele

10/10 – Uitstekend

Ana Paula

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 stars service!
Amazing stay, really good bedroom. I recommend, best service in Glasgow!
2 nachten verbleven in januari 2024
Reactie van Charlene, Ibis Reception op 1 feb 2024
Dear Ana, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Iain

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good value for money. Staff were great.
1 nacht verbleven in januari 2024
Reactie van Charlene, Ibis Reception op 1 feb 2024
Dear Iain, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Charlene, Ibis Reception op 1 feb 2024
Dear Jamie, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Karolina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023
Reactie van Charlene, Ibis Reception op 1 feb 2024
Dear Karolina, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

4/10 – Matig

hyun jung

Positief: Netheid
Negatief: Personeel en service
No
I checked in on the second day due to flight delay. At the time of check-in, they said they couldn't find the deposit, but it was canceled because it was a no-show, so they rambled and took a long time. Eventually, I was able to check in after checking the reservation number and the e-mail saying that I would be late. On the second night, the alarm went off twice, and all the guests rushed out, but the hotel didn't have any explanation. People gathered at the front desk and had to wonder what was going on. The hotel itself is clean, but the road to the entrance is under construction, so the sidewalk is not properly done and it is dirty with trash cans. I will never choose again.
1 nacht verbleven in december 2023
Reactie van Ibis Team op 29 dec 2023
Dear Hyun Jung, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Sincerely, Ibis Team

8/10 – Goed

Janet

Reisde met partner
Positief: Personeel en service
Having to go outside to have meals to sister hotel ok for one night but no more and not in Sauchiehall st staff very helpful
5 nachten verbleven in december 2023
Reactie van Ibis Team op 29 dec 2023
Dear Janet, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in november 2023
Reactie van Loredana op 17 dec 2023
Dear Thomas, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Sincerely, Ibis Team

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location comfortable room
1 nacht verbleven in november 2023
Reactie van Loredana op 17 dec 2023
Dear Peter, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loredana

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It would be lovely if the double bed wasn't two singles pushed together forcing me and my partner to fall between the bed all night long
2 nachten verbleven in november 2023
Reactie van Ibis Team op 23 nov 2023
Dear XXX, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Ibis Team

6/10 – Redelijk

Ana

1 nacht verbleven in november 2023
Reactie van Ibis Team op 23 nov 2023
Dear Ana, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Ibis Team

6/10 – Redelijk

graham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Ibis Team op 14 nov 2023
So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Ibis Team

8/10 – Goed

Robin

1 nacht verbleven in november 2023
Reactie van Charlene op 9 nov 2023
Dear Robin, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Adele op 3 nov 2023
Hi Lisa,thanks for your feedback. We hope to welcome you back soon. Best regards,Adele

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for short stay
Clean rooms and more than adequate for a short stay. Staff very helpful and friendly. Centrally located for visiting Glasgow. Would recommend the breakfast- amazing choice and well worth it!
1 nacht verbleven in oktober 2023
Reactie van Adele op 25 okt 2023
Hi there, thanks for taking the time to leave your feedback. It is always appreciated. Best regards,Adele

10/10 – Uitstekend

AYANO

3 nachten verbleven in oktober 2023
Reactie van Charlene, Ibis Reception op 7 okt 2023
Hi Ayano, We very much appreciate your comments regarding your stay at the Ibis Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

4/10 – Matig

Darren

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not the best Ibis.
Not the best Ibis of Stopped in noisy building site next to the room I was staying in.
1 nacht verbleven in september 2023
Reactie van Charlene, Ibis Reception op 1 okt 2023
Dear Darren, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Ibis Team

6/10 – Redelijk

Adam

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Slow on check in desk, bed wasn’t comfy as it’s two double beds pushed together to gap in the middle
2 nachten verbleven in september 2023
Reactie van Ibis Team op 23 sep 2023
Dear Adam, So sorry to read that your stay was not what you expected of us! This is not the usual extra mile service we work hard on providing to our guests, but thank you for taking the time to share how you felt about your stay. We take your comments on board and will share it with the team to improve our services. It is being looked into and we hope that you will give us another chance to prove that we care about you! Ibis Team

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked that the hotel was in walking distance to shopping and restaurants. Close by to catch the Glasgow hop on/off bus.
2 nachten verbleven in september 2023
Reactie van Ibis Team op 23 sep 2023
Dear Rebecca, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Ibis Team op 23 sep 2023
Dear Craig, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 – Goed

Alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is right on the edge of everything in Glasgow, and restaurants, bars and shopping are within walking distance. Parking is either street parking or a parking garage that the hotel will validate for you (we only found that out when checking in). The beds were really hard, which was the only negative.
1 nacht verbleven in september 2023
Reactie van Ibis Team op 23 sep 2023
Dear Alexandra, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 – Goed

Emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close by to what we needed. Was a nice touch to get a welcome drink on arrival.
1 nacht verbleven in september 2023
Reactie van Ibis Team op 23 sep 2023
Dear Emma, Wow what a great review! It’s great to see that you enjoyed your stay with us We will share your comments with the Team as I am sure they will be delighted to read them. Looking after your comfort is our mission! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

8/10 – Goed

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and great staff
2 nachten verbleven in september 2023
Reactie van Adele op 10 sep 2023
Dear Emma,We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. I am sorry you weren't happy with some aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcoming you again.Sincerely,Adele

10/10 – Uitstekend

Francis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little bit hard to find
1 nacht verbleven in september 2023
Reactie van Maria op 4 sep 2023
Dear Francis, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Hugh

Positief: Netheid, staat van de accommodatie en faciliteiten
The location was ideal for the HYDRO
1 nacht verbleven in september 2023
Reactie van Charlene, Ibis Reception op 2 sep 2023
Dear Hugh, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

10/10 – Uitstekend

Watches

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy stay
Nice welcome, directions for parking were sent prior to booking which was extremely useful. Room clean with great facilities, hotel location easy.
1 nacht verbleven in augustus 2023
Reactie van Charlene, Ibis Glasgow op 28 aug 2023
Dear Watches, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

4/10 – Matig

Lori

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was full blown construction across the street. The road in front of the hotel was one lane. The car parking was a couple of blocks from the hotel and it was a city parking lot. My sister and I had to drive our car to the lot and then walk back. We decided it would be too much for us to get up, walk or pay a taxi to go get our car and then drive it back and load it and try and make it to the airport. We left early and they will not refund if you leave early, or if you book the wrong date. They have a NO REFUND NO MATTER WHAT policy. Their web sight does not tell you parking is blocks away. The staff said they would validate our parking. They did, but it was only for a discount. We paid 17 pounds to park there. They didn't even empty our trash or clean anything. The shower is on a rubber floor in the bathroom. The curtain doesn't keep the water from going all over that bathroom. There was a hole big enough to put your foot in on the rubber that connected the shower floor to a baseboard. This bathroom was something you would expect in an RV. The room was hot and stuffy and no air or fan.
3 nachten verbleven in augustus 2023
Reactie van Adele op 27 aug 2023
Hi Lori,I am sorry you weren't happy of your stay. I will speak to maintenance to sort the issues in the room. Refund policy depends on the rate chosen by the guest when booked. We can't offer refunds for prepaid rates, it is explained in T&C when booking is made.You booked through Expedia and the website explains about parking :" - 24-hour offsite parking within 0.4 miles (GBP 8 per day); discounts available- Street parking available".I hope you will give us a second chance :)

10/10 – Uitstekend

Lyndsay

1 nacht verbleven in augustus 2023
Reactie van Charlene op 23 aug 2023
Dear Lyndsay, We very much appreciate your comments regarding your stay at the ibis Glasgow City Centre - Sauchiehall Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team