I want to write about my stay on 9th October 2023,
I was going though a very difficult time and needed somewhere to stay for the night,
I am writing to say the the staff on duty that day where very supportive,
When I was having lunch, I was upset and the member of staff on at that time was a gentleman called Gary, he took the time to come over and ask if I was ok, even though I didn't go in to detail about what was wrong, the fact that he approached me to make sure I was ok was very much appreciated,
Then at night when I was having dinner the girl that was on that evening in the restaurant done the same, I was struggling and again was approached by this female member of staff (sorry I didn't get her name) and she asked if I was ok, again I didn't go in to detail, she then approached me again later on and asked if I needed a glass of water,
I appreciate both of these members of staff and can not thank them enough, the fact that the approached me to make sure I was ok is something I will never forget and this hotel should be very proud of their staff,
All I can say is Thank you