Thank you for adding a score for your stay, I am sure this will help others

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karine Girard General Manager

Dear Margaret, Thank you for taking the time to share your comments, I'm so delighted you enjoyed your stay and the night team were so helpful. I'm so sorry that your room service order was so delayed, please be assured we will address this with the team to ensure that this doesn't happen again. I'm so glad that you will stay with us again and we look forward to seeing you soon. Kind regards,

Hi Colm, thank you for taking the time to provide feedback for your stay. We are so pleased you've had such a nice time with us and enjoyed the rooms and the staff so much. We hope to see you again soon, Kind Regards

Hello Steven, thank you for taking the time to provide some feedback. We are pleased that you have had an overall pleasant stay despite the issue with room service. We are looking into the issue with our IT team to not have this issue re-occur. We hope to see you again soon in one of our hotels. Kind regards

Hello Stefan , thank you for taking the time to provide some feedback about your stay. We are pleased that you have had an overall pleasant stay with us. We hope to see you again soon in one of our hotels.

Dear Pellumb,Thank you for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We truly appreciate your positive review and are delighted to hear that you enjoyed your overall experience with us.We are glad that you found our hotel to be conveniently located near public transportation and a variety of dining options. We understand the importance of easy access to amenities when traveling, and we are pleased that our location met your expectations. It is fantastic to hear that you found our hotel to be clean and well-maintained. Our dedicated staff takes pride in providing a high level of cleanliness and ensuring that our guests have a comfortable stay. We are also pleased to know that our team was helpful and friendly, and that you received valuable recommendations for places to visit.We are glad that the amenities in your room, such as the hot water kettle with complimentary tea, instant coffee, and hot cocoa, added to your overall comfort. We understand the value of a warm beverage, especially after a long day of sightseeing.Regarding the separate bathroom and toilet in your room, we apologize for any inconvenience this may have caused. We appreciate your feedback and will take it into consideration as we continue to enhance our guest experience.Thank you once again for your kind recommendation. We hope to have the opportunity to welcome you back to Novotel Glasgow Centre in the future.Warm regards,Janice FisherNovotel Glasgow Centre

Thank you for taking the time to provide feedback. We are very pleased you have had such a nice stay with us in Glasgow. We hope to see you again soon in one of our hotels.

Hi Jonathan, thank you for your feedback, we are very pleased you have had such a nice time with us in Glasgow. We hope to see you again soon in one of our hotels.

Dear Stuart,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a lovely stay and found the room to be very clean. We appreciate your understanding regarding the ongoing construction outside the building, as cities often have such activities. We hope to welcome you back to Novotel Glasgow Centre in the future.Warm regards,Janice FisherGeneral Manager

Dear James, thank you so much for your kind review of our hotel. We're delighted to hear that you had a great stay and enjoyed our brilliant location. We appreciate your understanding regarding our policy of accepting only card payments. Your feedback is valuable to us, and we hope to welcome you back to Novotel Glasgow Centre in the future. Best regards, Janice Fisher General Manager

Thanks for the review Julien, hope you had a safe onward journey, Kind regards Janice Fisher General Manager

Hello Raul, we are pleased you have had such a nice stay with us in Glasgow. We hope to see you again soon in one of our hotels.

Hello, Thank you for taking the time to provide feedback for your stay. We hope your next stay in one of our hotels is just as nice.

Dear Martin, thank you for taking the time to provide feedback to us. We hope your next stay in one of our hotels is as good as the one you have had with us. Kind regards

Hello, Thank you for taking the time to provide us with feedback. We are pleased you have had such a nice time with us. We hope to see you again soon in one of our hotels.

Hello, We are sorry about the issues you have faced during your stay. We are currently working through the building to replace the older carpets. With regards to the room service, we will look into the issue and resolve this so that it does not re-occur. We hope you will give us a chance to welcome you in one of our hotels again.

Thanks for the 10 out of 10 Gajanija, Kind regards Janice

Thanks for the five our of five David, Kind regards Janice

Hello Vijay, We are pleased you have had an overall pleasant stay with us in Glasgow. We hope to see you again soon in one of our hotels.

Wow, thanks for the 10 out of 10 Glenn, Kind regards Janice

Thanks for the comments David, much appreciated Kind regards Janice

Hello Damola, we were delighted to look after you and your family, Kind regards Janice

Hi Colleen,We are delighted you enjoyed your stay and will pass your compliments onto Zoltan who does a great job at reception.We hope to welcome you back again soon!

Hi Morag,Thank you for taking the time to leave a review.It's brilliant to hear you enjoyed your stay and we hope to welcome you back again in the future.

Thanks for the review Shona, Kind regards Janice

Hi MichelleThank you for choosing to stay with us and I'm delighted your rated it 10 out of 10.We hope to welcome you back soon.

Dear Nayana,Thank you for taking the time to rate your recent stay although I'm sorry you left disappointed.If you would like to provide feedback on how we could improve or discuss anything further please get in touch.

Hi Sandra,I'm delighted you enjoyed your two night stay with our city centre location and extensive buffet breakfast amongst the highlights.I look forward to sharing your compliments with Zoltan and hope to have the pleasure of welcoming you back to our hotel again in the future.

Hi MarcusThank you for taking a moment to review your recent stay.I'm delighted you enjoyed the time spent with us with our friendly team and city centre location being being just a few of the highlights.I hope we have the pleasure of welcoming you back to our hotel again in the future.

Hi StefenThank you for taking a moment to rate your recent stay. We hope to have the pleasure of welcoming you back to our hotel again in the future.

Hi MicheleI am sorry for the confusion when you arrived at our hotel. I will speak with those on shift at the time to see how we can learn from the experience.I hope we have the pleasure of welcoming you back to our hotel in the future.

Hi RichardThank you for rating your recent stay.If there is anything in particular you would like to discussed about your stay or how we could improve moving forward please don't hesitate to get in touch with us.Novotel Glasgow Centre

Bonjour Corinne,Merci d'avoir pris le temps de nous donner un retour sur votre experience chez nous. Cela nous aide toujours a ameliorer notre service.Bien que vous ayez passer un bon sejours chez now, nous prendrerons en compte ce que vous avez ci dessus et nous verons avec nos differents departments comment faire en sorte de ne pas faire des oublis come les votres. Nous esperons vous revoir bientot dans un de nos hotels. Bien a vous,

Hi Phil, Thank you for taking the time to provide some feedback. It is incredibly important to us as it is our best way of monitoring and improving our service. We are very pleased you have had such a nice stay in our hotel and we hope to see you in one of our hotels soonKind Regards

Hi Paula, Thank you for taking the time to provide feedback for your stay. It is always a pleasure to hear you have had a pleasant stay with us. We hope to see you again soon at one of our hotels.Kind regards

Hi Sara, Thank you for taking the time to provide us with some feedback. It is very important for us to be able to monitor improve our service. We are pleased you have enjoyed your stay with us and we hope to see you again in one of our hotels soon.Kind regards

Hi Raphael, Thank you for taking the time to provide feedback. We are glad you have enjoyed your stay with us in Glasgow.It is always nice to hear you have liked our staff as well as the rooms. We hope to see you again soon in one of our hotels.Kind regards

Hello Kaitlyn, Thank you for providing such positive feedback about your stay. It is always a pleasure to receive such positive feedback. We hope to see you again soon in one of our hotels.Kind Regards

Hi IanThanks for your 5/5, I'm delighted you enjoyed the time spent with us and we look forward to welcoming you back to our hotel.

Hi CharlesThank you for choosing to stay with us and I'm pleased you rated the experience highly.We hope to welcome back again sometime soon for another enjoyable stay.

Hi JordanThank you for choosing to stay with us and I'm pleased you rated the experience highly.We hope to welcome back again sometime soon for another enjoyable stay.

Hi MorriganThank you writing a short review about your recent stay with us. Your feedback is much appreciated and has been taken on board.We hope you choose our hotel again the next time you're visiting Glasgow.

Hi EusebioThanks for rating your recent stay.I'm sorry to hear of the slip in housekeeping service from our usual high standards which detracted from an otherwise enjoyable stay.We hope you will choose our hotel again next time your staying in Glasgow.

Hi VinoThanks for rating your recent stay. We hope to welcome you back to our hotel again sometime soon.

Hi JamesThanks for rating your stay with us.We appreciate the time taken and hope to welcome you back sometime soon.

Good afternoonThank you so much for your kind comments, we look forward to welcoming you back to the Novotel Glasgow in the future.

Hi AtsushiThanks for rating your recent stay.We appreciate the time taken and hope to welcome you back sometime soon.

Good eveningThank you for your great review.We hope you will stay with us again soonClaireFront Office